News Archives – Page 34 of 102 – Collaboration on International ICT Policy for East and Southern Africa (CIPESA)

20May

Malawi Telcos Further Reduce Data Prices But Affordability Concerns Remain

CIPESA May 20, 2021

By Jimmy Kainja |

Data prices in Malawi have been reduced following recent engagements between the Malawi Telecommunications Regulatory Authority (MACRA) and telecommunications operators. Under the new rates, the cost of 1GB to 4GB bundles are down by between 10% and 31% across the country’s two leading internet service providers – Airtel and TNM.

Announcing the reductions, MACRA stated that it was cognisant of affordability concerns raised by citizens and thus worked with telecommunications operators to “review and revise the current data prices more especially the lower volume bundles which are commonly used by the majority of internet users in the country.”

The new rates, which came into effect in April this year, cut across different validity periods – daily, weekly and monthly. In addition, Airtel Malawi has also removed the validity period for its 1GB PaNet NoVa, which is priced at MK3,500 (USD 4.40). Further, the reductions include packages for social media access and weekend access.

Validity	Bundle	Operator
		Airtel		TNM
		Old rate	New rate	Old rate	New rate
Daily	1GB	MK 1.800 (USD 2.30)	MK 1.500 (USD 1.90)
Weekly	1GB	MK 2.500 (USD 3.14)	MK 2.000 (USD 2.55)
Monthly	1.2GB	MK3.500 (USD 4.40)	MK2.500 (USD 3.14)
	1GB			MK3.500 (USD 4.40)	MK2.450 (USD 3.10)
	2GB	MK5,000 (USD 6.30)	MK4,000 (USD 5.05)	MK5,000 (USD 6.30)	MK4,200 (USD 5.30)
	4GB			MK8,000 (USD 10.05)	MK7,000 (USD 8.80)
Unlimited	1GB		MK3,500 (USD 4.40)

This is the second time in less than a year that data prices have been reduced in Malawi. Last August, telcos reduced data prices in response to a joint statement by the Centre for Human Rights and Rehabilitation (CHRR), the Collaboration on International ICT Policy for East and Southern Africa (CIPESA), and other organisations urging the Malawi government to review the cost of telecommunications services, especially in view of Covid-19 restrictions some of which have led to increased reliance on digital technologies in Malawi and across the world.

At the time, MACRA agreed with CHRR, CIPESA and others that the cost of the internet in Malawi was too high. The regulator committed to engaging with telcos to explore further possibilities for data cost reduction. Since then, the regulator reports having been engaging telcos “to further review the standard volume bundles offered to consumers to align to the cost of providing the services in the country.”

Malawi is currently ranked 174 out of 189 countries on the United Nations Development Programme’s Human Development Index, which measures a country’s average achievement in key dimensions of human development. An estimated 71% of Malawians live in extreme poverty. Malawi has one of the lowest mobile and internet connectivity rates in the world, owing to socioeconomic factors but also due to policy gaps that have contributed to the high cost of the internet and limited investment in critical infrastructure that could spur connectivity, especially in rural areas where the majority of Malawians live.

According to the 2019 National Household Survey on Access and Usage of ICT Services in Malawi, mobile phone ownership at household and individual level was at 36.5% and 43.2% respectively. During the same period, internet penetration stood at 14.6%, of which 40.7% of users were in urban areas while 9.3% were in rural areas. The majority of internet users (96.8%) accessed the internet via mobile phones compared to 11.8% who connected via a laptop or a desktop computer. The survey revealed that poor quality of service, affordability, and literacy were among the factors inhibiting greater access to and use of the internet. Indeed, compared to its regional counterparts, Malawi scores lowly on the 2020 GSMA Mobile Connectivity Index, which measures the key enablers of mobile internet adoption in various countries.

The recent reductions are commendable efforts towards improving access to the internet for all citizens including disadvantaged and marginalized groups of the population, by improving affordability. They reinforce the interventions of the Universal Service Fund (USF), whose aims include providing universal access “in areas that are not economically viable or that are marginally viable without subsidies.”

However, other barriers to access such as the prevailing taxation regime need to be addressed in order to more meaningfully enable affordability for the majority of Malawians. Furthermore, it is essential to ensure a competitive environment through quality of service and compliance monitoring of dominant operators and removing barriers for licensing new market entrants. As stated by the GSMA in the Inclusive Internet Index 2020 report, “the country’s efforts to extend internet access are stymied by weak communications market competition [and] high prices for data.”

07May

Mauritius’ Social Media Regulation Proposal Centres State-Led Censorship

CIPESA May 7, 2021February 13, 2023

By Daniel Mwesigwa |

In Sub-Saharan Africa, Mauritius leads in many aspects. It is the only country on the continent categorised as a “full democracy” by the Economist Intelligence Unit Democracy Index for 2020. Additionally, it has the second highest per capita income (USD 11,099) and one of the highest internet penetration rates in the region (72.2%).

However, the recently published consultation paper on proposed amendments to the country’s Information and Communications Technology (ICT) law, purportedly aimed at curbing abuse and misuse of social media, could place Mauritius among the ranks of regressive states. The proposed establishment of a National Digital Ethics Committee (NDEC) to determine what content is problematic in addition to a Technical Enforcement Unit to oversee the technical enforcement of NDEC’s measures has potential surveillance and censorship implications.

The social media regulation proposals by Mauritius are made in light of increasing calls for accountability of technology platforms such as Google and Facebook by western countries. Indeed, the consultation paper cites Germany’s Network Enforcement Act (colloquially known as the Facebook Act), which requires social media platforms to remove “illegal content” from their platforms within 24 hours of notice by users and complaint bodies. Non-compliance penalties are large – with fines ranging between five million and 50 million euros.

The paper states that, unlike in Germany and other countries like France, the United Kingdom, and Australia, complaints by Mauritian local authorities to social media platforms “remain unattended to or not addressed in a timely manner”. Moreover, it adds, cooperation under the auspices of domestic laws and regulations is only effective in countries where technology companies have local offices, which is not the case in Mauritius. As such, according to the Authority, “the only practical solution in the local context would be the implementation of a regulatory and operational framework which not only provides for a legal solution to the problem of harmful and illegal online content but also provides for the necessary technical enforcement measures required to handle this issue effectively in a fair, expeditious, autonomous and independent manner.”

However, the Authority’s claims of powerlessness appear unfounded. According to Facebook’s Transparency report, Mauritius made two requests for preservation of five user accounts pending receipt of formal legal processes in 2017. In 2019, Mauritius made one request to Facebook for preservation of two accounts. Similarly, the country has barely made any requests for content take down to Google, with only a total of 13 since 2009. The country has never made a user information or content takedown request to Twitter. In comparison, South Africa made two requests to Facebook for preservation of 14 user accounts in 2017 and 16 requests for preservation of 68 user accounts in 2019. To Google, South Africa has made a total of 33 requests for 130 items for removal since 2009 while to Twitter, it has made six legal demands between 2012 and 2020.

Broad and Ambiguous Definitions

According to section 18(m) of Mauritius’ Information and Communication Technologies Act (2001, amended multiple times including in 2020), the ICT Authority shall “take steps to regulate or curtail the harmful and illegal content on the Internet and other information and communication services”.

Although the consultation paper states that the Authority has previously fulfilled this mandate in the fight against child pornography, it concedes that it has not fulfilled the part of curtailing illegal content as it is not currently vested with investigative powers under the Act. The consultation paper thus proposes to operationalise section 18(m) through an operational framework that empowers the Authority “to carry out investigations without the need to rely on the request for technical data from social media administrators.”

The amendments to the ICT Act will relate to defining a two-pronged operational framework with the setting up of: i) a National Digital Ethics Committee (NDEC) as the decision making body on illegal and harmful content; and ii) a Technical Enforcement Unit to enforce the technical measures as directed by the NDEC.

However, neither the existing Act nor the consultation paper define what constitutes “illegal content”. Whereas the consultation paper indicates that the Chairperson and members of NDEC would be “independent, and persons of high calibre and good repute” in order to ensure transparency and public confidence in its functions, the selection criteria and appointing Authority are not specified, nor are recourse mechanisms for fair hearing and appeals against the decisions of the proposed entity.

An Authoritarian Approach to Internet Architecture

Through a technical toolset (a proxy server), proposed under section 11, the regulator will be able to identify social media traffic which will then be automatically decrypted, archived, and analysed. For instance, the technical toolset would undermine HTTPS in order to inspect internet traffic. This means that information of all social media users pertaining to device specifics, content type, location, among others, would be available to the authorities. The regulator expects that once a complaint regarding social media is received, they will be able to block the implicated web page or profile without necessarily needing the intervention of social media platforms.

Additionally, the Authority expects social media users to accept installation of a one-time digital certificate on their internet-enabled devices to facilitate the re-encryption of traffic before it is transferred to the social networking sites. In other words, the Authority wants internet users in Mauritius to replace their own padlocks used for their home security with ones given to them by the Authority, which it has open and unfettered access to.

On the other hand, Mauritius’ commitments to freedom of expression, data protection and privacy potentially collide with these social media regulation proposals. In particular, Mauritius’ Data Protection Act (2017) requires informed consent of users, prohibits disproportionate collection of user data, and mandates fair and lawful processing of user data. The Data Protection Act was enacted to align with the European Union’s General Data Protection Regulation (GDPR). In March 2018, Mauritius also ratified the African Union Convention on Cybersecurity and Personal Data Protection, although the Convention is yet to be enforced due to lack of quorum. Moreover, in September 2020, Mauritius signed and ratified the Council of Europe’s Convention for the Protection of individuals with regard to automatic processing of personal data.

Indeed, the Authority is aware of the potential infractions of the proposed technical measures on basic freedoms — stating in the paper that “the proposed statutory framework will undoubtedly interfere with the Mauritian people’s fundamental rights and liberties in particular their rights to privacy and confidentiality and freedom of expression”. Its seeking views and suggestions of “an alternative technical toolset of a less intrusive nature” may very well be an open solicitation for more surreptitious ways of monitoring social media data, with fundamental rights still at stake.

Democracy and Local Investment

While Mauritius runs a multiparty system of government, its human rights record has been steadily deteriorating, according to the United States Department of State’s Human Rights Report 2020. Moreover, basic freedoms such as freedom of expression are being curtailed through digital taxation and clampdown on social media dissent. Recently, Twitter cited stability and democracy as the key reasons for the opening of its first Africa offices in Ghana. Although Mauritius is strategically placed as a regional and economic hub in Africa, and has been positioning itself as a “Cyber Island”, legal frameworks such as the proposed ICT law amendments and mixed rankings on democracy alongside high rankings on internet access and ease of doing business may likely undermine the country’s international competitiveness and internet freedom standing.

Accordingly, the Authority would do well to immediately discontinue these plans to employ technical measures to monitor social media and internet traffic as they would amount to multiple breaches of fundamental freedoms. The proposals also run counter to the Data Protection Act which prioritises minimisation of data collected and informed user consent. Moreover, the technical proposal would promote self-censorship and undermine the basic workings of the institutions of democracy.

Further, although social media regulation could be paved by good intentions such as the need to stamp out inflammatory content, it could be more beneficial to explore alternative options with a range of stakeholders to promote more fair and transparent content moderation practices in line with international human rights law. Mauritius has already proved that aligning domestic and international laws and practices is necessary by fashioning its data protection law along the lines of the GDPR. Additionally, Mauritius could leverage existing partnerships with other countries of regional economic blocs such as The Common Market for Eastern and Southern Africa (COMESA) to form a coalition of fact-checkers that have direct access to social media platforms.

Finally, the Authority could collaborate with technology platforms such as Facebook to support Creole language human moderators. This could be a necessary step to enhancing content moderation through automated decisions and more so for “low resource” groups of languages including Mauritian Creole.

05May

Why Data Rights are Central to Protection of Online Freedom

CIPESA May 5, 2021February 13, 2023

By CIPESA Staff Writer |

In an increasingly digitised world, safeguarding data rights has become central to protecting individuals’ rights to access and share information, express themselves, and associate using the internet and related platforms.

Advances in technology, alongside growth in mobile subscriptions and increased use of smartphones have pushed individuals online to shop, interact, share and search for information, learn, and work, alongside digitalisation of more sectors of economies and public services. As a result, there is increased collection, processing and sharing of personal data. With many users of Information and Communications Technology (ICT) not aware of the implications of their use of digital technologies and how their rights are compromised, the potential for the data to be manipulated and abused by individuals, private companies and governments is ever-present.

At the end of 2019, 477 million people in Sub-Saharan Africa were subscribed to mobile services, accounting for 45% of the region’s population. According to the GSMA, the group that represents the interests of mobile operators worldwide, smartphone adoption continues to rise rapidly in the region, reaching 50% of total connections in 2020. Meanwhile, as of 2019, there were 469 million registered mobile money accounts in Sub-Saharan Africa, a figure that was expected to reach half a billion in 2020.

From the provision of eServices, to digital identity (or digital ID), voters registration, drivers’ license applications and issuance, through to mobile phone SIM card registration, public and private service bodies including immigration authorities, law and security enforcement, health service providers, telecom operators, and digital financial service providers are among the big collectors and processors of personal data in Africa. Increasingly, the nature of personal data being collected is expanding, to include biometric data such as facial images or fingerprints.

What is Personal Data?

Personal data refers to information that relates to an identified or identifiable natural person by which that person can be identified, “in particular by reference to an identification or to one or more factors specific to his/her physical, physiological, mental, economic, cultural or social identity.”

Upholding individuals’ data rights implies their personal data must be kept private and should not be known, stored, or used by unauthorised parties. Upholding data rights is then a central pillar of the long-recognised right to privacy, which national laws and international human rights frameworks such as the international bill of rights guarantee. Notably, the right to privacy is pivotal in a democratic society as it is both an enabler and reliant on the enjoyment of other rights, such as freedom of expression, information and association.

As businesses, governments, and civil society organisations seek to maximise value of increased data flows, the dangers of cyberthreats, cybercrimes, surveillance, and general data misuse pose threats that require national, regional, and international action to address. At the same time, excessive restrictions on the flow of data between countries can undermine regional economic benefits if no best practices are adopted on how data should flow, be stored, protected, and disposed – Building an Enabling Environment for Inclusive Digital Transformation in Africa.

Poor or missing legal protections for personal data, abuse of existing laws by state agencies including security agencies and by private companies, and poor digital security practices by citizens, are exacerbating the erosion of many African citizens’ data rights. With increased data collection has come increased state surveillance and data privacy breaches. Worryingly, many African states are increasingly using data to undermine citizens’ digital freedoms, such as by conducting real-time monitoring, surveillance of citizens’ social media and intercepting telephone communications. In some instances, this has led to arbitrary arrests and prosecutions of individuals.

Moreover, telecoms and internet service providers are required by law to comply with user information requests or requests for assistance from the government, including the common requirement to install software to facilitate the state’s conduct of surveillance and monitoring of citizens’ communications. Many governments are indeed accessing subscribers’ data from telecom companies with limited oversight and hardly any transparency. Even where service providers feel constrained about regulator directives, they are often overcome by the need to continue operations and agree to restrict data rights.

In such countries, digital rights are under threat and, resultantly, citizens are losing the appetite to participate in public affairs, and they often practice self-censorship in their engagements over digital platforms. This undermines the philosophy of a free and open internet that drives innovation, enables the enjoyment of rights and improvement of livelihoods.

In many countries, the digital rights situation worsened during the Covid-19 pandemic, as governments suspended respect for several rights, collected lots of private data and conducted surveillance without sufficient oversight, safeguards, or transparency.

The State of Internet Freedom in Africa 2020 Report found that the fight against Covid-19 has had a fundamental impact on digital rights and freedoms including freedom of expression, access to information, privacy, assembly and association. It has also undermined civic participation and, in many countries, deepened the democracy deficit.

In responding to the Covid-19 pandemic, countries across the continent adopted a series of Covid-19 regulations and practices, including deploying surveillance technologies and untested applications, to enable them conduct lawful collection and processing of personal data for purposes of tracing, contacting, isolating and treating those found to be positive or their contacts. These measures were quickly adopted and the collection of personal information continues, and in some cases without adequate regulation or oversight – State of Internet Freedom in Africa 2020: Resetting Digital Rights Amidst the Covid-19 Fallout

In several African countries, there are inadequate safeguards and limited oversight to guard against potential violations of digital rights arising out of the implementation of laws, regulations, systems, and practices imposed to fight Covid-19. According to the United Nations, the use of emergency powers and tools of surveillance technology to track the spread of Covid-19 must be non-intrusive, limited in time and purpose and abide to the strictest protections and international human rights standards governing privacy and personal data.

Concerns over data handling during the fight against Covid-19 and how that harmed digital rights informed the formation of the #RestoreDataRights movement, that is promoted by a group of African and international civil society, academic and philanthropic partners. Launched at the end of 2020, it is premised on the conviction that our fundamental human rights – including those exercised in cyberspace and over our personal and sensitive data – should be respected and upheld during and after the Covid-19 public health emergency. Furthermore, decision-making processes around how sensitive data are collected, shared and used to tackle the Covid-19 pandemic in Africa should be transparent, inclusive and accountable.

There has also been a proliferation of retrogressive laws, procedures and practices such as the systematic criminalisation of online communication and dissent, the arbitrary arrest, illegal detention, flawed prosecution and excessive punishment of government critics. On a continent where digital authoritarianism is rising, the legitimisation of surveillance, censorship, and breaches in the rule of law during the coronavirus crisis could create a new normal that erodes internet freedom for years to come.

There is therefore a need to have strong data protection laws; to educate citizens to protect their data and to demand their digital rights; and to have strong, well-resourced and independent data protection authorities. It is also crucial to establish clear and well-publicised complaint mechanisms in cases of data privacy breaches. Meanwhile, private companies should institute stringent measures to protect data privacy and integrate ‘privacy by design’ in any applications they develop, partner with civic actors and public officials to promote digital rights, and be transparent about their data handling practices.

These measures would enable accountable data governance that respects citizens’ data rights and advances wider internet freedoms in Africa. Further, they would enable robust protection of digital rights and data rights, while providing scope for data openness that enables harnessing of data to serve the legitimate public interest.

04May

Botswana ICT Challenges: In Quest For A Knowledge-Based Society

CIPESA Writer May 4, 2021

By Hopeton S. Dunn |

During his inauguration in November 2019, Botswana’s President, Mokgweetsi Masisi, declared his intention to diversify Botswana’s economy and transform it into a knowledge-based one. President Masisi was acutely aware that Botswana’s rapid rise to become an upper middle income country was largely based on earnings from diamond exports and, to a lesser extent, high-end tourism, industries that are either volatile or unsustainable in the longer run.

Botswana has a record of economic transformation which saw Gross Domestic Product (GDP) grow at an average rate of 8.78% between 1991 and 2014. In the same period, literacy levels moved from 68.58% in 1991 to 87.7% by 2014, having been at 34% in 1981. However, job creation has not kept pace with population growth or the increasing literacy levels. According to Statistics Botswana, while unemployment stood at 10.75% in 1981, by 2013 it had grown to 20%.

Between 2015 and 2019, GDP grew by an average of 2.59 %, a significant fall from the preceding decades.

To move from a minerals-led to a knowledge-based economy, the government undertook to implement reforms to expand employment and make Botswana’s products and services more competitive on the world market. The Information and Communication Technology (ICT) sector was expected to contribute to this effort. As an indicator of its prospects, cellular phone subscriptions moved from 13 per 100 inhabitants in 2000, to over 169 per 100 of inhabitants in 2014. There was a distinct possibility of ICT opening up new jobs and development opportunities, especially for youth in new occupational areas such as digital design, online content production, and data analytics. According to the Youth Empowerment Minister, Tumiso Rakgare: “We want to move with new trends and best practices in the content creation industry.”

This would require improved internet access, new e-government strategies, and expanded use of ICT as measures towards job creation and ICT-enabled development. As is shown below, it has been a mixed record.

Amazing Infrastructure

Over the last decade, Botswana invested extensively in infrastructure to support the vision of a digital-enabled development, with USD 32.3 million pumped into the Trans-Kalahari Fibre Network. The network was intended to deliver 2,000 kilometres of optical fibre across the land-locked country’s southern regions and to link into nearby countries such as Namibia and South Africa.

Another fibre-optic loop links the capital, Gaborone, in the south, to the northern population hub of Francistown. The country is also linked to the rest of Africa through the Eastern Africa Submarine Cable System (EASSy) and the West Africa Cable System (WACS).

Against the background of these major investments, Botswana’s ICT policy and regulatory arrangements were to be repurposed to help translate this elaborate infrastructure into advanced levels of corporate communication, citizen access and high-speed connectivity for national development. The current national strategic masterplan, dubbed Vision 2036, aims to realise these goals by transforming Botswana from an upper middle-income country to a high-income country by 2036. Its implicit aim is to use ICT as a transformational tool towards creating a knowledge-based society.

Deficits and Challenges

While the broad provisions of the strategic plan remain relevant and admirable, it is evident that a foundation of technological transformation was not explicitly embedded in the Plan’s published descriptors. A dedicated ICT pillar, as a necessary component of the sought after knowledge society, seems to be missing. While there has been progress in implementing such laws and policies as the Cyber Crime and Computer Related Crimes Act (2018) and the Botswana National Cyber Security Strategy (2020), other approved policies and laws remain in abeyance. These include the Data Protection Act, which was approved by Parliament in 2018 but has not yet implemented. This is because the establishment of some key institutional structures and regulations are awaited. The same is true for Botswana’s controversial Media Practitioners Act 2008, which is now facing revocation and a possible re-write.

If the noble objectives in Vision 2036 are to be realised, Botswana’s policy and implementation structures will need to be more agile in order to meet the commitment for a knowledge-based society. This goal will also remain challenging given the economic setbacks caused by the Covid-19 pandemic.

Despite the high levels of infrastructure investment, there is little evidence of an expected incoming flow of ICT-related foreign direct investments, or of innovative local investors preparing to build out digital platforms and offer new creative services. It is these initiatives and hoped-for investments that would generate the increased employment levels that the Youth Empowerment Minister had envisaged. In reality, expanded career opportunities such as those in content development services, animation, film production and digital design appear slow to emerge, but are necessary catalysts. Hopefully, the expected early fruits of the vast infrastructure investment in an intended diversified knowledge economy will emerge soon.

One of the agencies that could help to drive the process of renewal is the Botswana Communications Regulatory Authority (BOCRA), whose function it is to oversee a converged ICT and Broadcasting environment – key building blocks of the digital, knowledge-based economy. BOCRA’s roles include oversight over the electronic media, regulation of internet service provision and promoting the broader telecommunications network systems that are needed to power the development of data intensive services.

Established in 2013, the well-resourced BOCRA inherited considerable experience from its predecessor, the Botswana Telecommunications Authority. The institutional restructuring that gave rise to BOCRA was clearly part of a process of telecoms liberalisation that spawned several small internet service providers (ISPs) and new radio broadcasters. The regulatory restructuring also led to the creation of Botswana Fibre Networks Limited, BOFINET, the infrastructure provider, and to the emergence of a separate privatised BTC mobile telephony offshoot called BeMobile. These too should be playing a more dynamic and visible part in building the knowledge society. This new BeMobile company has become a cell phone competitor to its more established incumbents, Orange and Mascom.

This liberalised competitive framework was undergirded by some key legislative reforms that were meant to give legs to the country’s strategic development plan, Vision 2036, and no doubt to the new drive for knowledge society status. The liberalisation process and its outcome were given context by Botswana’s earlier National ICT Policy of 2004, widely known as ‘Maitlamo’, that foreshadowed many of the current regulatory and legislative changes. The Communications Regulatory Authority Act of 2012 that established BOCRA as a converged regulator, was also meant to help streamline the country’s ICT strategies, but key challenges remain.

Poor Network Service

Contrary to BOCRA’s 2015 User Survey, which indicated that almost 80% of internet users were satisfied with service quality, there appears to be deepening concerns about effective internet access and network service quality by a growing community of smartphone users. Stats Botswana indicates that while mobile broadband subscription was at 3 per 100 of inhabitants in 2000, this had grown to 67 per 100 of inhabitants by 2017. Despite this dramatic growth in mobile cellular subscription, there are complaints that prices on mobile airtime and on data bundles are challenging for lower income users, including students and some educators who have been forced to migrate online in the face of the Covid-19 pandemic’s effect on educational service delivery.

A February 4, 2018 report in the Sunday Standard newspaper said BOCRA, the regulator, had released a report on recent consumer complaints against telecoms service providers. The newspaper report said that, according to BOCRA, the complaints concerned, among others, billing, missing airtime and data bundles, faulty telephone lines, slow internet speeds, mobile money and termination of contracts. In an earlier report in The Gazette newspaper of March 30, 2017, it was alleged that consumer prices were inflated. The newspaper posed questions to operators, including, “why do all mobile operators charge almost similar – between 60 thebe and 1.50 (pula) per MB?” The Gazette also inquired about what operators thought of “consumer complaints about the high prices in the market”. The report suggested that to some users, internet service provision in Botswana was expensive, spotty and way too slow for promised package speeds.

In light of these challenges, a key question for policy-makers is how regulation of internet prices and mobile service quality will be carried out in order to facilitate innovation among youthful ICT enthusiasts and digital business ventures. Should there be more consistent oversight over mobile termination rates and more aggressive monitoring of service quality?

Yet, getting to the coveted ‘knowledge society’ threshold cannot be based primarily on improved ICT service delivery and reduced pricing alone. It must also include reforms in broadcasting policy, provisions for cost-effective management of big data, training in cultural and creative industries, and competitive regional marketing for design and production services. While the critical issues of digital access, network quality and affordable prices remain central to successfully driving buildout of the future knowledge society, other factors, such as incentives for private investments, wide-scale ICT training and agile policy implementation are also crucial in transforming one of Africa’s most peaceful and prosperous countries.

Hopeton S. Dunn is a a Professor of Media and Communications at University of Botswana. As a CIPESA Fellow, he is interested in communications policy reform, digital literacy and inclusion, effective internet access and equity, especially as they relate to people in the Global South. His work spans media regulation, technology policy-making, and new theoretical constructs for development.

24Apr

One Year In: Covid-19 Deepening Africa's Democratic Regression

admin April 24, 2021

By CIPESA Staff Writer |

In September 2020, our research on the State of Internet Freedom in Africa established that the ultimate effect of the measures instituted in fighting Covid-19 was that they had deepened the democracy deficit in several African countries. This was because, increasingly, more states in the region had fallen short of living up to their citizens’ democratic expectations as they implemented measures to fight the pandemic.

Prior to the Covid-19 pandemic, Sub-Saharan Africa (SSA) was faring badly in its democratic credentials, fighting for bottom position with the Middle East and North Africa (MENA) region. Of the 44 African countries included in the Economist Intelligence Unit Democracy Index for 2019, half were characterised as authoritarian regimes and many of the others were semi-authoritarian.

As anticipated, it has gotten worse. According to the Democracy Index for 2020, the number of authoritarian regimes in Sub-Saharan Africa last year rose from 22 to 24 – more than half of the 44 countries in the region that the index covered. Burkina Faso and Mali were the new entrants to the unsavoury ranks of authoritarian regimes. Many Sub-Saharan African countries are concentrated at the bottom of the index, and the region boasts just one “full democracy” – Mauritius. During 2020, 31 countries in the region were downgraded, eight stagnated, and just five scored better.

“After experiencing two consecutive years of significant setbacks, democracy in Africa appears to be in a perilous state,” notes the index. The region’s overall average score “fell to by far the lowest score for the continent since the index began in 2006.” The fight against Covid-19, muddled and stolen elections, and insecurity (including Jihadist insurgencies in west Africa), all played their part in the democratic regression experienced in the region.

As is shown in the 2020 edition of the State of Internet Freedom in Africa report, a plethora of regressive measures were introduced in fighting the pandemic, and they had starkly undermined democracy, marked by a dwindling respect for rights to expression, information, assembly, and privacy. In many instances, these measures resulted in a lower level of stakeholder engagement in public affairs and a decline in governments’ transparency and accountability.

Deepening the Democracy Deficit: The democratic regression in a number of countries in the region could persist beyond the Covid-19 crisis, unless the measures imposed are reversed and deliberate efforts are taken to promote greater respect for fundamental rights and freedoms.

While the Arab Spring was a turning point on digital rights in the region, Covid-19 could be another profoundly negative watershed moment. The Arab Spring, during which social media aided organising against autocratic regimes, some of which were overthrown, opened the eyes of many African authoritarian regimes to the power of digital technologies, and they went ahead to make laws to prescribe cyber crimes, to enable interception of communications, to control use of online platforms, and they started instituting measures such as website blockages, censorship of short messaging services, and disruption of networks. – State of Internet Freedom in Africa 2020

According to the index, world over the biggest regressions during 2020 occurred in the most authoritarian countries, where regimes took advantage of the global health emergency caused by the coronavirus pandemic to persecute and crack down on dissenters and political opponents.

Full democracy	Flawed democracy	Hybrid regime	Authoritarian regime
Mauritius	Cape Verde	Malawi	Mali	Eswatini
	Botswana	Madagascar	Mauritania	Guinea
	South Africa	Senegal	Burkina Faso	Togo
	Namibia	Liberia	Angola	Cameroon
	Ghana	Tanzania	Gabon	Djibouti
	Lesotho	Kenya	Mozambique	Guinea-Bissau
		Uganda	Ethiopia	Eritrea
		Zambia	Niger	Burundi
		Sierra Leone	Zimbabwe	Equatorial Guinea
		Benin	Congo Brazzaville	Chad
		Gambia	Rwanda	CAR
		Ivory Coast	Comoros	DRC
		Nigeria

The index states that the decline in Africa’s overall democracy score in 2020 was partly driven by coronavirus-related lockdowns, which had a negative bearing on civil liberties, including stripping citizens of their freedom to assemble and travel, and causing severe interruption to livelihoods. There was high-handedness of the police in enforcing curfews, in such countries as Nigeria (where police killed people in enforcing the lockdown), Kenya and Senegal.

Africa’s deterioration was also precipitated by declining scores for many countries in the category of electoral process and pluralism, with disputed elections in Tanzania and Guinea cited as examples. Of note, Malawi’s standing improved on account of a smooth election held during the year, in which the incumbent president was defeated by an opposition candidate.

Yet some countries saw Covid-19 as an opportunity to stifle opposition campaigns during election times. The index states: “Constraints placed on political activity – applied disproportionately for the opposition – ahead of January 2021 elections in Uganda illustrated how autocrats use the excuse of new threats such as coronavirus to crack down on the opposition and hold on to power during a time of crisis.”

Covid-19 control measures have chipped away at many of hallmarks of a democratic society, such as the ability by citizens to participate in civic matters and the conduct of public affairs. In the countries where civil liberties have been eroded the most, growing hostility of governments to dissenting opinions, including on their handling of Covid-19, has contributed to the adoption of stringent measures and the enactment and enforcement of repressive laws on surveillance, fake news and criminal defamation and practices such as legal threats, intimidation, arrests, detentions, prosecutions, and state surveillance.

These measures have, in turn, forced human rights defenders, journalists, activists, the political opposition, and ordinary citizens to self-censor, disengage from participating in public affairs, and refrain from exercising their rights to participate online and offline. This has been the case in countries such as Zimbabwe, Tanzania, Uganda, Burundi, Egypt, Rwanda, Ethiopia, Morocco, Kenya, and Algeria. Yet, in the absence of engaged citizens, the respect for human rights, including the rule of law, suffers. Such a trend, if left unchecked, could persist well beyond the coronavirus crisis.

While Covid-19 could have served as a driver towards improving access and use of Information and Communications Technology (ICT) in Africa, it has potentially widened the digital divide on the continent, yet for the most part the actions of many governments have undermined, rather than promoted, greater access and affordability of digital technologies.

Although technology can play an important role in containing the pandemic, its application should not violate human rights. In most countries, the measures introduced to check the spread of Covid-19 were necessary to address a public health emergency, but some were applied beyond the intended purpose, and need to be revised to imbed human rights principles. As it is, the imposition of unregulated, unchecked and excessive emergency measures by governments in collaboration with non-state actors during the pandemic period raises fundamental questions on their commitment to protecting digital rights. Thus, the debate about the ethics and legality of measures undertaken, and the extent of the associated risks, is imperative in r esetting digital rights amidst the Covid-19 fallout.

See more of our work on the impact of Covid-19 in the African digital rights and democracy landscape.

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