data

By Juliet Nanfuka | Many African countries are caught between developing policies that support the unfettered use of the internet as a tool for social, economic and political growth, and laws that threaten citizens’ rights and use of digital technologies. Often, this is partly due to limited evidence upon which to base policies and decision-making, […] Read More

By Neema Iyer| Last week, we asked “What is Service Design?” and answered our question with “Service design is the process of taking a service and better tailoring it to the needs and wants of the end user, whether that’s a client, customer or in the case of civic service design, the citizen. It could be […] Read More

By Edrine Wanyama | Uganda’s Small and Medium Enterprise (SME) sector is credited with contributing 20% to the country’s Gross Domestic Product (GDP) in 2016. While the level of adoption of technology as a key component of operations within the sector remains unclear, its effective utilisation requires entities to also embrace safety and security measures […] Read More

By Juliet Nanfuka | The recently concluded two-day Forum on Internet Freedom in East Africa 2015 sparked debate on the many facets of internet freedom, including access to information, digital safety, media freedom, online violence against women, regulation of the internet, freedom of expression online, and the online economy. The first day of the Forum […] Read More

By Lillian Nalwoga At the end of May, Finland hosted an international conference to discuss ways of improving eGovernment programmes. In particular, the conference attended by Government Chief Information Officers (CIO) and other officials from across the world reviewed the role of leadership in e-government development. While noting immense advancements in eGovernment, particularly in the […] Read More