Access to Information in Tanzania: Laws, Policies and Practice

By Lillian Nalwoga |
Despite the absence of a Right to Information law in Tanzania, advancements in the adoption of Information and Communication technology (ICT) in the country are enabling wider information availability in the public domain.
However, several impediments still stand in the way of citizens’ enjoyment of the right to information as guaranteed by the Constitution.
According to a new report by the Collaboration on International ICT Policy in East and Southern Africa (CIPESA), provisions under various laws and regulations, some as old as 40 years, have been used to restrict access to information.

“ Every person – (a) Has a freedom of opinion and expression of his ideas; (b) Has a right to seek, receive and/or disseminate information regardless of national boundaries; (c) Has the freedom to communicate and a freedom with protection from interference from his communication; and (d) has a right to be informed at all times of various important events of life and activities of the people and also of issues of importance to the society” Article 18 of the Constitution of the United Republic of Tanzania of 1977.

There has been slow progress in drafting an access to information law, with the process stalling since 2006, when the first Freedom of Information Bill was introduced by government. The absence of this law has made it cumbersome for those seeking information from public bodies.
The country is currently undergoing a Constitutional review process, with Articles 29 and 30 of the draft Constitution containing more elaborate and explicit provisions on freedom of expression, freedom of information and media freedom.
Although the proposed Constitution has been commended by civil society as a positive step towards promoting access to information in Tanzania, other existing laws such as The Newspapers Act, 1976, The National Security Act, 1970, The Public Service Act, 2002 and The Public Leadership Code of Ethics Act, 1995, would undermine these freedoms.
The Newspaper Act in particular has been used by law enforcement agencies against independent media and journalists. The Mwanahalisi newspaper was in July 2012 banned indefinitely under Section 25 of the Act, while Mwananchi was suspended for 90 days in September 2013.
Nonetheless, the government has in recent years made various attempts to make more public sector information available and to allow citizens to file queries, opinions, and complaints and provide feedback to public bodies. Notable efforts include the Open government data portal, Tanzania Government Portal, the central government portal, e-Government portal, the publication of reports by the National Audit Office and the Tanzania Extractive Industry Transparency Initiative (TEITI).
However, the CIPESA report notes that the information provided through these efforts is not regularly updated, is often in non-reusable formats and may not necessarily meet the needs of the public in terms of language or nature of information released.
On the positive side, some results can be pointed towards these government efforts in fostering improved government openness and accountability. The move by the Controller and Auditor General (CAG) to release its financial audit reports sparked public debate online and in Parliament over the mismanagement of funds, leading to the resignation and demotion of some public leaders in December 2014.
Meanwhile, civil society advocacy efforts to advance access to information are also on the rise. Initiatives such as that launched by the Media Institute of Southern Africa (MISA) Tanzania in 2010 to assess the most transparent and most secretive government institutions in the country have led to government recognition and acknowledgment of the need for increased transparency.
In addition, the Coalition on the Right to Information (CORI) consisting of 11 member organisations is working towards campaigns and awareness workshops to influence the government to enact the Freedom to Information law.
With a teledensity of 68 phone connections per 100 inhabitants and internet usage estimated at 9.3 million users, more Tanzanians are starting to realise the opportunities ICT offers in promoting transparency and good governance.
The research report recommends the use of a combinations of ICT, such as radio, print media, bulk SMS and automated calls in addition to public notice boards and community meetings to advance access to information in Tanzania.
Other recommendations towards improving freedom of expression, media freedom and access to information include  the enactment of the Access to information legislation, amending or repealing outdated laws such as The Newspapers Act of 1976, the Public Leadership Code of Ethics (Declaration of Interests, Assets and Liabilities) Regulations, and the National Security Act of 1970.
There is also the need to safeguard the rights and privacy of internet users through the enactment of cyber laws, including the adoption of a data protection and privacy law.
Further, the report recommends that all government Ministries, Departments and Agencies should make use of available ICT platforms including portals and social media to release more information into the public domain while awareness on use of ICT among citizens to access or seek public information should be promoted by all stakeholders.
Read the full CIPESA study on The Right to Information in Tanzania: Insights on the Laws, Policies and Practices

Women And Internet Freedom In East Africa

On March 8, International Women’s Day was marked across the world under the theme “Make It Happen.” The OpenNet Africa initiative, which monitors and promotes internet freedom in Africa, participated in a series of online discussions focused on women in the digital sphere.
A shared theme across all discussions to mark the day was the call for greater protections of women’s rights both online and offline. Many of the disadvantages faced by women offline have been transferred online, leaving many excluded from the information society, while those with access are sometimes targets of online hostility, such as gender based reputation and privacy attacks. In Africa, a key offline disproportionality is the education level and in turn ICT literacy variance between men and women.

Pan-African efforts such as the African Declaration on Internet Rights and Freedoms call for the creation and promotion of online content that “reflects women’s voices and needs, that promotes and supports women’s rights – in order to address existing gender inequalities and encourage active participation and empowerment of women via online spaces.” The Declaration recognises the need for mechanisms that enable the full, active and equal participation of women and girls in decision-making about how the Internet is shaped and governed.

@OpenNetAfrica in #Tanzania, the April Parliamentary Session is expected to have a bill that ‘might’ do! @endalk2006 #WomenOnlineEA — Jamii Forums (@JamiiForums) March 9, 2015
On March 7, the Unwanted Witness and the Women of Uganda Network (WOUGNET) held a twitterthon using the hashtag #WomenOnlineEA to highlight and create awareness on the important role women have played in the development of Uganda through ICT.
Using the hashtag #ICT4Women and reflections from a report titled Cyber Infrastructure: A Women’s Issue Too!, the discussions focused on the impact digital communications have had on women globally and in Uganda. According to the report, as ICT access and use increases in Uganda, a balanced ICT policy that includes women as key stakeholders should be pursued.
The sentiments of the twitterthon were echoed during a post-International Women’s Day twitter chat held amongst OpenNet Africa partners including Jamii Forums (Tanzania), East & Horn of Africa Human Rights Defenders Project (EHAHRDP) and experts from Ethiopia and Burundi on March 9. This chat used the hashtag #WomenOnlineEA and also touched on issues discussed during Safer Internet Day which explored Promoting Online Safety in Africa on February 10. 
Participants in this chat concluded that efforts to increase internet access for women should be complemented with the fundamental rights to privacy, access to information and data protection as some of the key requirements of internet freedom. Increased mobile phone access in particular was pointed out as a key driver for inclusivity and participation online for women.
According to the 2014 State of Internet Freedom in East Africa report, increased mobile penetration has contributed towards more internet users. Conversely, women on average are 14% less likely to own a mobile phone than men, according to a  recent GSMA report which also indicates that despite women seeing value in mobile phones as life enhancing tools, there are 200 million fewer women than men owning mobile phones globally.
According to the ITU, there are fewer women in developing countries online than there are men. In 2013, this figure stood at 16% fewer women than men accessing the internet in developing countries. Indeed, some twitter chat participants pointed out that internet access was not a key priority for women in developing countries. Rather, focus should be given to access to clean water, electricity and sanitation needs, among others.  This was, however, countered with the argument that access to the internet is no less a priority for women than access to other basic needs.

  @OpenNetAfrica @JamiiForums @nkurunzizajp We envision more women empowered to use the internet for #Social #Economic change #WomenOnlineEA

Throughout the discussions, participants shared reports and insights on internet freedom from their respective countries in what is an increasingly transforming area in the region. See A brief look into Internet Freedom and women in East Africa for a summary of the twitterthon.

Recognising the Enablers Of Inclusive Knowledge Societies

By Juliet Nanfuka |
The United Nations Educational, Scientific and Cultural Organisation (UNESCO) in March 2015 published a draft study on internet-related issues that have the potential to advance online inclusivity. The study, titled ‘Keystones to Foster Inclusive Knowledge Societies’, explores how access to information and knowledge, freedom of expression, ethics and privacy are shaping use of the internet.
According to the study, balanced access to information and knowledge is hampered by filters on content, gender inequality, and limited access to technical tools and infrastructure required to obtain such information.
Meanwhile, freedom of expression globally is hindered by content filtering, regulation and in some instances severe criminalisation of online expression. Closely related to restrictions on online expression was the limited respect for the rights to privacy and data protection as fundamental online rights. The ethics of the internet, including ways through which it can be used to advance respect for cultural and other diversities, were also interrogated in the study.
The report calls for increased media and information literacy; balancing policies and practices on the conflict between freedom of expression and privacy; and reconciling global frameworks for addressing extra-territorial impacts of national censorship.
The study was based upon the crosscutting themes of UNESCO’s ROAM concept which incorporates a Rights based, Open Internet, which is Accessible to all and encompasses Multi-stakeholder participation.
The findings were discussed by representatives from civil society, academia, governments, the private sector, the technical community and inter-governmental entities at a meeting hosted at the UNESCO headquarters in Paris.
Speaking at the meeting, Alexandrine Pirlot de Corbion, Advocacy Officer at Privacy International, said the right to anonymity should be prioritised.  This sentiment was echoed at the African Internet Rights Meeting which also took place in March in Accra, Ghana where anonymity was raised as an important right to promote citizen participation, transparency, access to information and freedom of expression.
In East Africa, recent developments reflect mixed attitudes on online rights. Some clauses that curtail free press in Burundi have recently been invalidated, while Uganda is currently reviewing stakeholder input to a Data Protection and Privacy Bill. Rwanda, often accused of suppressing free expression, is reported as having the most affordable internet in the developing world, according to the Alliance for Affordable Internet.
Tanzania has recently presented to Parliament an Access of Information Bill and a Media Services Bill, and enacted a Cyber Crimes Act, criticised for negating freedom of expression and privacy, and giving excessive powers to law enforcement agencies.
Kenya has in recent months been plagued with reports of putting a chill on freedom of expression online. Particular focus has been on the Security Laws (Amendment) Act, 2014, which provides for surveillance and interception of communications by intelligence forces with limited judicial oversight.  The law was enacted as a means of combating terrorism in the country. Ironically, in 2014, Freedom House listed Kenya as one of only two African countries with internet and digital media freedom.
Indeed, as pointed out by Ayman Mhanna, Executive Director at the SKeyes Center for Media and Cultural Freedom during the March discussion of the UNESCO report, surveillance has been given legitimacy in regions of conflict and has also contributed to censorship of the media. He cited Lebanon where bloggers have faced punitive actions for comments posted online about public officials. The Middle Eastern country relies on a print media law dating back to 1962 – similar to Tanzania where outdated laws such as the Newspaper Act of 1976 are used to prosecute internet users including the media.
“There is need for more efforts to instill trust in privacy, security, and the authenticity of information and knowledge accessible online, and to protect the safety and dignity of journalists, social media users, and those imparting information and opinion in the online world,” states the UNESCO report.
The launch of the UNESCO study comes at a time when many countries across the world are still trying to address development challenges such as access to clean water, education and health. In many cases, ICT access has not received as much financial investment or political will to effectively drive its use particularly as a tool for good governance.
The study further encourages ethical reflection, research and public dialogue on the implications of new and emerging technologies and their potential social impacts by all governments particularly those in the developing world. Also at the Paris meeting, Anriette Esterhuysen, Executive Director of the Association for Progressive Communications (APC), called for inclusion of more civil society voices in internet governance processes to maintain a fair representation of the diversity of internet users globally.
With a series of other recommendations made in the Paris meeting outcome document, the extent to which they shall shape the internet policy debate will be the ultimate measure of success for this study.
Responses to the study will be consolidated into a report to be presented at the General Conference in November 2015. Addition information can be found here
 
 

Promoting Cultural and Artistic Expression in Africa

By Ashnah Kalemera
As humans, individual artists enjoy rights enshrined in national laws and international instruments on freedom of expression, assembly and association. However, there are variations between countries on what the laws provide for and the level of freedoms of creative, artistic and cultural expression that citizens enjoy.
In Africa, various factors impact upon these freedoms – including political, religious, social-economic and cultural issues. According to the ArtWatch Africa 2013 report on Monitoring Freedom of Creative Expression, national constitutions, laws, regional and international conventions of which African countries are signatories support cultural rights. However, while some national constitutions expressly protect arts and creativity, others only “implicitly” refer to the sector through guaranteeing the rights to freedom of expression or cultural life.
The report indicates that only a few African countries have ratified international conventions on cultural and artistic expression, and even less have national cultural policies. The situation is further compounded by little or no state and civil society mechanisms to monitor adherence to countries’ commitments to upholding cultural and artistic rights.
Table 1: Status of the Legal Framework of Cultural and Artists Rights in Select East African Countries
 

Country Status of International, National and Regional Instruments related to Cultural and Artists Rights
National Cultural Policy University Declaration of Human Rights UNESCO Convention on the Protection and Promotion of the Diversity of Cultural Expression International Covenant on Civil and Political Rights International Covenant on Economic, Social, Cultural and Political Rights The African Charter on Human and People’s Rights
Burundi None Recognises the Declaration as state party to the United Nations Ratified 2008 Ratified 1990 Ratified 1990 Ratified 1989
Ethiopia Cultural Policy 1997 Ratified 2008 Ratified 1993 Ratified 1993 Ratified 1998
Kenya Culture and Heritage Policy 2009 Ratified 2007 Ratified 1972 Ratified 1972 Ratified 1992
Rwanda Draft Cultural Policy in 2010 Ratified 2012 Ratified 1975 Ratified 1975 Ratified 1981
Uganda Culture Policy 2006 Not party Ratified 1995 Ratified 1987 Ratified 1986

Accordingly, ArtWatch Africa is working to advance freedom of creative and cultural expression in Africa. In November 2014, ArtWatch Africa in collaboration with Culture and Development East Africa (CDEA), organised a workshop to deepen key Tanzanian stakeholders’ understanding of cultural and artistic rights and to explore approaches in addressing the challenges faced in the national cultural sector. The three-day event was part of a series of workshops organised by ArtWatch Africa’s project that monitors the challenges and constraints on freedom of creative expression in Africa towards developing democracy and human rights on the continent.
Participants at the Tanzania workshop identified a number of challenges faced by local artists, including limited networks and alliances that advocate for artists’ rights. The few existing artists associations had prohibitive member subscription fees. Meanwhile, low media coverage and interest in arts and culture affected information availability in the public domain and advocacy campaigns.
Information and Communication Technologies (ICT) offer a potential to promote cultural and artistic expression but can also act as platforms for negating these rights. For instance, tools such as social media can be utilised to advance freedom of expression, build networks of like-minded organisations and enable individuals to share, seek and impart relevant information. On the other hand, the tools can be used to control arts and culture through classification restrictions on publishing and dissemination of content on grounds of age, blasphemy and censorship, among others.
During 2015, the OpenNet Africa project will be seeking to work with visual and performing artists to understand and promote freedom of expression, notably on the internet through their work and networks in Africa – both as targets for education campaigns and as agents of activism. This is in line with the project’s objectives of promoting access to information, privacy, safety and security online. OpenNet Africa is an initiative of the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) in partnership with the Humanist Institute for Cooperation with Developing Countries (Hivos) and the Open Technology Fund.
 

Using ICT to Promote the Right to Information: Perceptions of Ugandan Citizens and Public Officials

By Juliet Nanfuka |
Towards the end of 2014, the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) conducted research into how public officials and citizens perceived the potential of Information and Communication Technology (ICT) to advance the right to information in Uganda.
The studies revealed that there is a keen interest by citizens and public officials to leverage digital tools for increased transparency, civic awareness and participation in democratic processes. However, a larger proportion of citizens was using ICT relative to the public officials to improve access to information.
One study involved the administration of a questionnaire to 62 public officers from more than 30 Ministries, Departments and Agencies (MDAs). A second study targeting citizens involved the administration of a separate questionnaire amongst 235 respondents drawn from 10 districts, mainly university students, journalists, and staff of civil society organisations.
Uganda enacted the Access to Information Act (ATIA) in 2005, becoming one of the first African countries to have such a law. The Act, however, remained unimplemented until 2011 when the enabling regulations were enacted.
Although the Access to Information Act has been in existence for the last nine years, only 18% of the public officials and 10% of citizens rated themselves as extremely knowledgeable about the law. While all public officials had some level of knowledge of the law, 9% of citizens indicated no knowledge at all of the law.
Whereas citizens indicated histories of having made information requests, only 39% of public officials indicated that they had ever received an information request made formally using the 2005 ATIA. Notably, 87% of the information requests were made informally without mention of the ATIA or completing the required request forms.
The research reveals that although ICT tools such as emails and telephone calls are being used to request for information, requested information remains in silos as it is given directly to the requester with no guarantee that it will be disseminated further.
Challenges noted by public officials for the low levels of information release included limited ICT skills, the Official Secrets Act (1964) which hampers release of information to the public, and limited resources to adequately implement the Act on a more regular basis.
Meanwhile, following the launch of the Ask Your Government (www.askyourgov.ug) initiative in August 2014, the research aimed to gauge respondents’ knowledge and use of the portal. The portal was launched by government in partnership with civil society to enable Ugandan citizens to make public information requests from MDAs.
In the research, 75% of public officials strongly agreed that the use of ICT would make it easier and simpler to respond to information requests. This was supported by 79% of the citizen respondents who believed that the use of ICT to make information requests was likely to enable public bodies become more responsive than use of manual, non-ICT means. This would alleviate the “long process” and “cumbersome bureaucracy” which citizens pointed out as key reasons for not using the law to request for information.
For journalists who participated in the research, the 21 days which the law gives public officials to respond to information requests was cited as a key challenge given the tight deadlines in media work.
See: Advancing the Right to Information Amongst Ugandan Journalists
However, both citizens and officials indicated some skepticism about the effective use of ICT to adequately support the right to information. Public officials pointed out technical challenges such as low bandwidth, outdated equipment and limited skills within the MDAs.
One official noted, “Although employed by government, many officials have no access to ICT and some lack knowledge of how to use the tools.” Safety and security concerns were raised with regard to citizens’ personal information.
Key report Findings:

  • 33% of the interviewed citizens had ever made an information request using the ATIA law. However, only 28% of these requests received positive outcomes.
  • SMS was ranked the ICT tool that citizens were most proficient in using, at 58%, followed by social media at 44%. However, respondents used Facebook more frequently than SMS.
  • Public officials ranked their proficiency highest in using SMS (63%) and email (60%), and they used email most frequently, followed by SMS. Social media use ranked low amongst public officials.

The research recommends that civil society should engage more proactively in advocacy for the right to information amongst citizens. Meanwhile, public officials should encourage citizens to make information requests. It also recommends that public officials adopt a combination of both ICT and non-ICT based channels to ensure that information requests by citizens are attended to promptly as a means of ensuring citizens’ motivation to increase their demand for information.
Public officials recognised that improvements can be made to better put more information in the public domain. They recommended the provision of more authority to information and communication officers to disclose information; increased use by MDAs of interactive websites and social media as these are channels that their audiences are using; and a repeal of the Official Secrets Act (1964).
See the full research reports below:
Ugandan Public Officials’ Perceptions of using ICT to Advance Right to Information
Citizen’s Perceptions of Using ICT to Make Right to Information Requests in Uganda