Blog – Page 131 of 164 – Collaboration on International ICT Policy for East and Southern Africa (CIPESA)

03Jul

Promoting e-participation in Western Uganda

admin July 3, 2015

By ToroDev Staff Writer |
Radio has proved to be a key tool in promoting public accountability and improved service delivery in the Rwenzori region of western Uganda. Toro Development Network (ToroDev), a non-governmental organisation that trains marginalised communities on service delivery monitoring and participation in governance processes, has reached wide audiences by supplementing their radio activities with additional Information and Communication Technologies (ICT) tools and traditional offline engagements.

ToroDev members in an online training session led by WOUGNET in Fort Portal — ToroDev members in an online training session led by Women Of Uganda Network (WOUGNET)

ToroDev is working in partnership with two popular regional radios stations, Hits FM and Better FM, on public accountability radio talk shows focusing on topics such as corruption, politics, poor public infrastructure and health services delivery. ToroDev has enabled wider participation in the radio discussions through the installation of the online polling application Trac.FM at partner radio stations which is supported by pre-paid SMS enabling citizens to share their opinions. Journalist Forums, social media platforms and live call ins further facilitate the debates.
The convergence of these ICT tools has spurred audience participation from 304 monthly responses from citizens in early 2014 to 4,835 responses per month by November 2014, based on aggregated social media responses, radio station SMS and call in figures as well as Trac.FM statistics.
In December 2014, the Orukurato radio talk show on Hits FM discussed the issue of electricity load shedding in the region. According to the show’s host William Kasigazi, over 5,000 responses through call ins on, Trac.FM and social media were received on the topic, of which 85% of respondents were affected by lack of electricity for a few hours at least once every day.
This unusual influx of responses during the December 2014 load shedding debate led to the regional Director of Umeme (the national electricity supplier) to request for a slot on the show to educate citizens on the cause of the power cuts.
Meanwhile, in order to promote more rural debate and participation (where access and cost of ICT remains a limiting factor), ToroDev also conducts monthly physical accountability meetings as opportunities for communities to directly engage with local duty bearers. The number of citizens participating in these meetings rose from 60 individuals per meeting in December 2013 to an average of 200 per meeting by August 2014. An increase in women participation in these meetings was also registered, from five in 2013 to 50 in December 2014. Half of the participants at each meeting were youths.
Instrumental to the success of the project has also been the use of 15 advocacy forums which were initiated to encourage rural service delivery monitoring and monthly governance deliberations.
Andrew Twesige of the Bufunjo Peoples Forum noted that its lobbying work for improved service delivery at the Bufunjo Health Centre III was a success. Through online and offline community engagements and increased awareness on the state of service delivery at the health centre by the Forum, the issue of low staff levels at the Centre reached the attention of local duty bearers and six additional nurses were recruited for the health centre.
Such outcomes are helping more citizens in communities where ToroDev works to embrace the use of ICT tools in public services monitoring.
“Before the radio talk shows were introduced, leaders were very hard to reach and we used to fear them, beg them, they were taken as special people. But radio talk shows, TracFM and accountability meetings have helped citizens to work hand in hand with both political and technical leaders,” said Jane Ahimbisibwe who heads the Butiti Peoples Forum in Kyenjojo district. She added that through these tools citizens are shedding the fear previously held for duty bearers noting, “we are brave enough to approach any leader because we have been given a good platform.”
Indeed, the increasing popularity of the talk shows, the use of polls on on Trac.FM and the accountability meetings have attracted national and local duty bearers to more willingly engage with citizens on the platforms availed through ToroDev. During 2014, a total of 60 leaders at sub-county and parliamentary level participated in the monthly accountability meetings, and jointly with the advocacy forums drew up action plans for priority public service issues. A notable participant in such engagements was the State Minister for Finance (Uganda), Aston Kajara.
ToroDev’s work is part of the ICT4Democracy in East Africa Network, a regional coalition of civil society organisations coordinated by the Collaboration on International ICT Policy for East and Southern Africa (CIPESA). The network is supported by the Swedish International Development Cooperation Agency (Sida).

29Jun

Data Revolution – The Reality for African Countries

admin June 29, 2015

By Aroob Syedah Iqbal |
IBM, the American multinational technology and consulting firm, reports that 2.5 quintillion (10^18) bytes of data are being generated everyday through search engines, social media check-ins, internet purchases and much more. The data being generated is at such an unprecedented rate that an estimated 90% of the data in the world today was created in the last two years alone.
While the digitised developed world is enthralled by the enormous amounts of data generated and the opportunities opened up by this data, developing countries are still grappling with a lack of complete data for development efforts. This lack of data in developing countries and the possibilities for data collection opened by digitisation has called for a ‘Data Revolution’ to be put at the forefront of the new global development agenda.
The need for a data revolution is at the heart of the international community’s conceptualization of the United Nations (UN)-led Post 2015 Sustainable Development Goals (SDGs). Together with a global framework of indicators for monitoring progress towards the SGDs, emphasis is placed on establishing mechanisms that facilitate collection of local dis-aggregated data annually. This high quality data is expected to facilitate implementation, accounting, and tracking of the development goals at international levels.
However, this global movement towards better data can easily fail without the committed support of national governments. Following the UN call for a Data Revolution, the African Union Council of Ministers adopted the African Data Consensus in Addis Ababa in March 2015 to ‘Africanise’ and nationalise the data revolution. The Consensus recognises and emphasises the unique contextual realities of Africa.
In Uganda, a 2014 study by Development Research and Training (DRT) into the potential impact of open data to resource allocation for poverty eradication found that though there are multiple actors within the data ecosystem, they work in silos not complementing each other’s efforts. While the overarching goal for all the actors is increasing transparency of and access to available data for improved decision-making and ultimately for poverty eradication, the established and emerging open data actors were found to be “polarized, fractured, sharing different and conflicting agendas and in some cases, not even aware of one another’s existence”.
An earlier 2011 study by the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) which was based on basic tenets of open data readiness (knowledge, attitudes and practice) concluded that Uganda was ready to implement Open Government Data (OGD) with appropriate support and guidance. However, there remained the need to create systems and infrastructure to converge all government data into a single location. There was also the need for a shift in attitude towards open data use and the development of appropriate regulations and standards that conform to OGD initiatives.
Accordingly, as part of the 2015 annual Civil Society (CSO) fair in Uganda, a session was convened to discuss how Ugandan stakeholders can collectively leverage experiences and contribute to the regional and international data revolution and the SDGs debate. The session, organised by DRT and moderated by CIPESA, also sought stakeholders’ input on how to operationalise the open data revolution in Uganda. For its part, DRT is leading a pilot project in two districts – Katakwi and Kitgum – to connect all stakeholders involved in data collection and development efforts in the two districts and create an open-resource toolkit on the available data. According to DRT, this collaboration between the different stakeholders is imperative to actualise the data revolution in Uganda. Other initiatives, both by government and civil society such as Know Your Budget, Ask Your Government Uganda and Open Data Uganda, among others are supporting greater openness and information access for citizens.
But Michael Niyitegeka – an independent consultant and a panelist at CSO fair session – noted how the data community in Uganda was currently focused on the generation of data, without putting in place appropriate structures for the processing, analysis and dissemination of relevant and useful data for decision-making processes. He also emphasised the importance of digital literacy for the country to realise the data revolution.
“Even though the Africa Telecom Outlook Report, 2014 estimates that 30% of the continent’s population is expected to own smartphones by 2017, the ownership of these devices does not imply the ability for citizens to engage with social media networks or information platforms to utilise data for efforts to improve their livelihoods or holding their leaders accountable,” said Mr. Niyitegeka.
In agreement, Dr. Florence Tushabe, a Lecturer at the Uganda Technology and Management University, also a panelist of the session, noted that “to be able to fully contribute to and benefit from the data revolution, Uganda will need the technical and human expertise it currently lacks to collect and then analyse the data.” She added that there is a need also to test locally, the hypothesis that data availability directly informs citizens’ decision-making processes and improves accountability as envisaged by the data revolution theory of change.
With only 10% of Uganda’s population connected to the national electricity grid and an adult literacy level of 73%, achieving the data revolution requires investment not only in data collection, but also in the capacity to demand and analyse that data by citizens. Capacity building is also required for civil society organisations to appropriately leverage data analysis for advocacy and engagement efforts for development. For the policy makers, the analysis would inform development interventions and investments.
Aroob Syedah Iqbal is an AidData Summer Fellow currently stationed at CIPESA. She is pursuing a Masters in Global Policy Studies at the University of Texas, Austin – USA.

17Jun

Using Technology to Advance Human Rights in Kenya

admin June 17, 2015

By Catherine Kamatu |
Joseph Kitaka, a resident of Yatta in Machakos County, Kenya, has always had an interest in defending human rights. His community is faced with numerous challenges, including gender-based violence, police brutality and many other human rights violations. Mr. Kitaka had little hope of utilising Information and Communication Technology (ICT) to advance his ambition in bettering his community, until he was elected the chairman of Yatta Paralegal Network, a local Human Rights Network (HURINET).
Today, Yatta, is among 15 HURINETs in Kenya that are being supported by the Kenya Human Rights Commission (KHRC) to strengthen democratisation by widening civil society use of ICT to advance political accountability, freedom of expression and respect for human rights. The initiative is part of the ICT4Democracy in East Africa Network, a regional coalition of civil society organisations coordinated by the Collaboration on International ICT Policy for East and Southern Africa (CIPESA).
The network maintains various ICT platforms and undertakes activities including research, capacity building, mentoring, advocacy and civic engagement toward strengthening democracy. The network’s partners use digital technologies to hold leaders accountable to citizens, fight corruption, enhance communication and the right to freedom of expression, as well as the right to seek, receive and impart information and respect for human rights.
In Kenya, KHRC maintains an SMS short code and crowd mapping platform which enable citizen reporting of human rights violations, and building a vibrant social movement of citizens who monitor government performance toward a society free of human rights violations.
Through KHRC’s project, 10 HURINETs have received computers, modems, generators and digital cameras to support their work. Mr. Kitaka received a modem, a computer and a digital camera to enable the smooth operations of his network. He asserts that the equipment greatly eased information sharing among the networks and other human rights defenders.
“Three years ago, sharing information was a challenge. It took very long for human rights defenders to share reports, it was also very expensive since we could only access ICT equipment in cyber cafes at a cost. With the equipment given to us by KHRC, everything is moving on well,” he said.

Joseph Kitaka from Yatta Paralegal Network is interviewed at a communications training workshop.

Earlier in 2014, KHRC conducted two community outreaches in the Kibera and Kangemi informal settlements in the capital of Kenya where active audiences of 109 and 138 respectively were trained in the use of ICT platforms for promoting human rights and good governance. These engagements enabled hundreds of ordinary citizens to use web tools (such as SMS, Facebook, HakiReport, HakiZetu) to report on governance processes.
Kenya has high rates of access to digital technology, with mobile access rates at 80% and internet access rates at 57%. However, most citizens do not have the skills to use simple technology tools in pursuance of good governance at a time the Kenyan government is making laws and regulations that limit freedom of expression.
In a bid to enhance the quality of the content generated by the human rights networks, KHRC further trained human rights defenders on communications skills in February 2015. The training focused on news writing, multimedia use, interview skills, social media and use of the KHRC e-library as a research tool.
The training was attended by 15 local human rights workers, who will collectively contribute to the newsletter Mizizi ya Haki (The Roots of Justice), which focuses on activities of human rights networks. “From the skills obtained from the communications training facilitated by KHRC, I have managed to train other human rights defenders on how to file good reports,” added Mr. Kitaka.
The training evaluation indicated an overall change in the knowledge, skills and attitudes of all beneficiaries. Social media and article writing were indicated as the most useful training sessions toward the beneficiaries’ more effective human rights work.
However, further training needs were also identified, including digital security, media laws and multi-media content generation. Participants also identified a need for training in proposal writing and resources mobilisation as well as in paralegal work.
Read the full evaluation report here http://bit.ly/1Pu1w6h
The work of KHRC and the ICT4Democracy Network is supported by Swedish International Development Cooperation Agency (Sida).

16Jun

Update on the State of Internet Freedom in Burundi

admin June 16, 2015

By Jean Paul Nkurunziza and Alain Ndikumana |
Following on from the State of Internet Freedoms in Burundi 2014 report published last May, this brief presents an update on Information and Communication Technology (ICT) access, the legal and regulatory policies and practices that affect internet freedoms in the Burundi. It covers the period from March 2014 to May 2015. Notably, Burundi has been rocked by a coup attempt and intermittent public protests against President Pierre Nkurunziza’s plan to contest for a third term in office in apparent defiance of a two terms limit set by the constitution.
During the upheavals in April and May, the country’s communications regulator reportedly directed internet service providers to cut access to social media, and several media houses were pillaged. Meanwhile, the East African Court of Justice declared sections of the country’s media law undemocratic, but it upheld articles on the regulation of print and online media, which have been criticised by journalists and human rights defenders for negating freedom of expression.
Read the full State of Internet Freedoms in Burundi as of June 2015

15Jun

OpenNet Africa Challenge Uncovers Gaps in Digital Safety Tools

admin June 15, 2015

By Ashnah Kalemera |
There are numerous tools which can secure online users’ communications, including through anonymising their identities and enabling them to circumvent online surveillance and censorship. In some cases, developers have gone on to localise such tools to suit various contexts. However, the tools’ relevance to certain populations and how best to improve them for a diverse range of users remains largely unknown.
During May 2015, the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) in partnership with tech innovation hub OutBox challenged members of the Ugandan tech community to test five digital safety and security tools in order to gain an understanding, in a local context, of the tools’ strengths, weaknesses and opportunities for localisation. The challenge was in the context of CIPESA’s OpenNet Africa initiative which monitors and promotes internet freedom in east and southern Africa.
The tested tools were Cyrptocat, Mailvelope, Martus, TextSecure and Redphone. The scope of testing included how the tools enabled anonymisation, circumvention, and privacy of communications. The tests had to take into consideration different user communities, including women, bloggers, journalists, human rights defenders, and sexual minorities, and the nature of threats to internet freedom in the East African region.

A team presents to the panel during the OpenNet Africa Tools Testing Challnge

These threats are often linked to the fight against terrorism, combating online hate speech, suppressing the views of opposition parties (mainly around election periods), and in crackdowns against particular groups, such as Lesbian, Gay, Bisexual, and Transgender (LGBT) community, critical media and human rights activists. The threats often come in the form of surveillance, blocking of websites and social media sites, and interception of communications.
Three teams participated in the challenge through trial exercises, user consultations and stakeholder interviews. In considering which tools were better suited to promote internet freedoms of the region’s citizens, the teams that conducted the tests also bore in mind the proliferation of technology, internet speeds and literacy levels in the region. Language, multiple device use and aesthetics such as the interface design including colours and icons, were also among the other features for testing.
The teams found a number of shortcomings on some tools, including the lack of protection from key loggers, poor or no consideration for low internet speed users and those with low ICT skills and literacy levels. Some tools were found to have limited cross platform/device operability, while others were not accessible to visually impaired persons.
Select test findings

Tool	Safety and Security Features	Key test finding limitation
Martus	Allows for secure collection, transmission and storage of data. It is popularly used by human rights defenders.	There is no option for retrieving a lost encryption key
Cryptocat	This app enables encrypted chat via a browser and mobile phone.	Lack of IP address anonymisation There are no administrative privileges in group chats meaning there is free entry and exit of members in the conversations.
Mailvelope	This is a browser extension that enables the exchange of encrypted emails	Lack of an attachment encryption function
Redphone	An Android based mobile app that allows for encrypted voice calls over a Wi-Fi or data connection using a normal phone number.	Unregistering a RedPhone number is not currently supported. Very slow or no synchronisation with contacts that have RedPhone installed, meaning there is no possibility to upgrade calls to encrypted calls even when the user being called is running the RedPhone app.
TextSecure	Secure messaging app	Recently dropped SMS support Installation requires Google services

“Pious, a 25-year old IT student at Makerere said that he is now using Redphone with his girlfriend whenever they feel like phone sex in order to avoid the spying software announced by Fr. Simon Lukodo, Minister of Ethics and Integrity,” Tean Tech4Dev

The teams made recommendations for improvement and localisation, including translation of the tools into local languages, compatibility provisions across social media platforms, and feature phone support.
The teams also proposed numerous cases in which the tools can be used by marginalised and vulnerable user groups in East Africa. They cited youth mobilisation, gender-based violence and other human rights violations reporting, monitoring and victims support, facilitation of opposition groups’ activities, and protection from corporate espionage.
However, the teams also highlighted the potential of the tools promoting hate speech and radicalism in East Africa’s fragile socio-political environment through safeguarding the communications and activities of offenders.
“One of the primary uses of the Internet by terrorists is for the dissemination of propaganda. Through encrypted communications, terrorists can easily spread their propaganda and also plan their activities,” noted Team African Value. The team added that promotion of divisiveness and encouraging violent acts on ethnic grounds has become common on East African online platforms.
The teams also noted the need for increased awareness raising and capacity building among users to promote an understanding of cyber threats and online safety. Among the possible ways to achieve this was through working with academia to develop cyber security curriculums for education institutions.
The findings of the teams were showcased at a pitching event held on June 2, 2015 where a panel of judges determined the team with the best reports and localisation recommendations. The judges were Wilson Abigaba (Internet Society – Uganda Chapter), Richard Lusimbo (Sexual Minorities Uganda), Baldwin Okello (Uganda Telecom) and Neil Blazevic and Mark Kiggundu – both from East and Horn of Africa Human Rights Defenders Project.
The winning team was Tech4Dev, which was followed by Ghost In The Wires then African Values. See more on the event on Storify

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