Uganda Gov’t Officials Trained in Using Right to Information Portal

By Ashnah Kalemera
On November 7, officials from 40 Uganda Government Ministries, Departments and Agencies (MDA) were trained in promoting citizens’ right to information, including through the use of the Ask Your Government portal.
Launched on August 14, 2014, www.askyourgov.ug allows Ugandan citizens to directly send requests for information to information officers in Government MDAs. Responses to the requests are relayed directly to the email address of the person who makes the requests and are also publicly displayed on the portal. In accordance with Uganda’s Access to Information Act of 2005, the portal promotes citizens’ right to information in support of transparency, accountability and good governance.
The dialogue aimed to increase the number of information officers registered on the portal and encourage the officers to respond to information requests within 21 days as required by the law.

Government officials at the workshop on the Right to Information online portal
Government officials at the workshop on the Right to Information online portal

Currently there are 70 MDAs registered on the AskYourGov portal and so far 45 requests for information have been logged through the portal, of which 20 have received responses. Only 8 of the 20 responses have been classified as successful by requesters.
In an effort to encourage the Officers to improve the response rate, Sylvia Biraahwa, the Principal Information Officer, Directorate of Information and National Guidance, Office of the Prime Minister (OPM), urged officials to adopt internal practices that promote transparency and accountability without waiting for directives to be handed down from the central government. Ms. Biraahwa commended the Lands Ministry for taking positive steps in information disclosure by developing an access to information manual, setting a great example for other MDAs to follow suit.
However, one official argued that the best way to motivate information officers to respond to right of information requests was through a top-down approach. “OPM and the Directorate of Information should demand that there be sections in annual Ministerial Policy statements regarding what has been done and achieved in the area of ATI [access to information],” he said. This would “motivate and give support” to low-ranking officers to act in compliance with the law.
The dialogue, which was organised by the OPM in partnership with CIPESA and the Africa Freedom of Information Centre (AFIC) also sought to sensitise officials in emerging media platforms for increased openness and citizen engagement. Ms. Juliet Nanfuka Nakiyini of CIPESA said cabinet, in May 2013 directed the Ministry of Information and Communications Technology (ICT) to ensure that every MDA opens a Twitter and Facebook account to improve communication with the public. This directive, together with the Websites and Social Media standards and guidelines developed by the National Information Technology Authority (NITA), provided immense opportunities for attracting more citizens into the democratic process and building accessible information repositories.
Ms. Nanfuka urged officials to exploit the push and pull symbiotic relationship that can exist between government and citizens through askyourgov.ug and MDAs’ social media platforms. For instance, they could initiate discussion topics on Facebook and Twitter on readily available information and invite discussants to send requests through the AYG website for information to inform the debate. She encouraged the MDAs to share on their websites and social media platforms the queries they receive via AskYourGov and the responses they provide.
Simon Mayende, the Director of Information and National Guidance, urged the participating MDAs to also utilise Public Education Programmes in print and broadcast media spaces for citizens sensitisation on RTI as provided for under the government communications strategy.
Mr. Mayende said the Uganda Law Reform Commission was working to identify laws with provisions that contradict the access to information law so as to draft progressive amendments for tabling before parliament.
Read more about the day’s activities here. Visit the portal on www.askyourgov.ug to register and make information requests. See also the Ask Your Government Uganda User Guide and Information Sheet.
Follow requests and responses on social media:
Facebook: www.facebook.com/askyourgovug
Twitter: @AskYourGovUg

Uganda Launches Portal to Support Citizens’ Right to Information

14 August 2014

Press Statement

For immediate release

Uganda Launches Portal to Support Citizens’ Right to Information

The Office of the Prime Minister (OPM) through the Ministry of Information and National Guidance today launched the Ask Your Government (AYG) online platform (www.askyourgov.ug) at the Imperial Royale Hotel, Kampala. AYG is an initiative of the OPM in partnership with the Collaboration on International ICT Policy in East and Southern Africa (CIPESA) and the Africa Freedom of Information Centre (AFIC). It is aimed at promoting Ugandan citizens’ right to information in support of transparency, accountability and good governance.

Uganda was amongst the first African countries to adopt Right to Information (RTI) legislation with the passing of the Access to Information Act of 2005. The AYG portal allows citizens to directly send requests for information to information officers in Government departments, ministries and agencies.  Responses to the information requests are relayed directly to the email address of the person who makes the requests and are also publicly displayed on the portal.

While Uganda currently has an internet reach of 20% of the population, this initiative will work alongside civil society organisations to ensure that digitally under-represented citizens including people living in rural areas and women can make information requests through the platform. Its wider target audience also includes general citizens with targeted efforts geared at journalists, researchers, university lecturers, and students.

The launch was officiated by Hon. Rose Namayanja Nsereko, Minister of Information and National Guidance who highlighted the changes that government has undertaken in improving information availability within government and amongst Ugandan citizens. She noted, “The tool avails to Ugandans an opportunity to access public information. We as government can also use the platform when planning by identifying the types of information that citizens most request.” She also added that the platform will increase public scrutiny of the Ugandan government and enhance transparency and accountability to citizens.

In his opening remarks, Simon Mayende, Director at the Ministry of Information and National Guidance (MING) in the OPM stressed the commitment of the Ministry towards “ensuring that the public access information held by all public bodies.” He added that“there should be no barriers of this right of citizens.” The launch was attended by media as well as information officers from various government offices who will be the key drivers of the success of the platform. Also present were members of civil society organisations and development partners.

Activities at the launch included a round table discussion. Panellists included Moses Watasa, Commissioner with the OPM/MING and representatives of civil society organisations including  Gilbert Sendugwa (AFIC), Wairagala Wakabi (CIPESA), Patrick Tumwine (Human Rights Network), Jude Odaro (Uganda Debt Network) and  MareikeLe Pelley (Friedrich-Ebert-Stiftung).

Discussions explored topics such as Ugandan citizens’ rights to information as per the Access to Information Act, 2005 and accountability. It also explored the integral role that Information Communication Technologies (ICTs) play in promoting engagement between government, civil society and ordinary citizens.

Mr.Odaro commended the Government for building an elaborate legal and institutional framework to facilitate access to public information by citizens as a critical aspect of development. “This in the long run will help citizens understand government development priorities and plans while enhancing awareness and ownership of development initiatives,”  he said. He also stressed the work that has to go into sensitising government officials for increased commitment towards  right to information.

Mr.Wakabi stated that the increased proliferation of ICTs in the country provided immense opportunities for government to operrationalise existing legal frameworks and improve social accountability. Indeed, Mr.Watesa pointed out that the AYG website was an important tool in government’s efforts to improve communication with citizens – an area that government hasn’t been doing very well in.

Discussions were followed by the unveiling of the website through a demonstration in which a query on the ministerial policy statement for the Office of the Prime Minister for the year 2014/2015 was requested.

The live demonstration highlighted the simplicity of registering an account and making a direct request to government for swift responses while at the same time creating a library of queries and responses that can be accessed by other visitors to the website who may have similar questions.

A user guide was distributed amongst all those present to help them navigate through the processes of requesting and responding to information queries.

The website launch marks the commitment that government has towards making public information easily accessible to the citizens of Uganda while also providing an effective, cheaper and less time consuming solution to requesting information from the country’s public bodies.

Ask your Government is available on social media:

Facebook page: https://www.facebook.com/askyourgovug

Twitter @AskYourGovUg

For further information please contact

[email protected]

www.askyourgov.ug

https://www.facebook.com/askyourgovug

Twitter: @AskYourGovUg

Hashtag: #AYGUganda

Email: [email protected]

Ministry of Information and National Guidance – Office of the Prime Minister (OPM)Plot 9-11 Apollo Kaggawa Road,

Kampala, Uganda

Tel: +256 417770500

www.opm.go.ug

Collaboration on International ICT Policy in East and Southern Africa (CIPESA)Plot 156-158 Mutesa II Road, Ntinda
Kampala, Uganda

Tel:+256 414 289 502

www.cipesa.org

Africa Freedom of Information Centre (AFIC)Plot 5 Katego Road, Kamwokya

Kampala, Uganda

Tel: +256 414 533554

www.africafoicentre.org

 

 

Open Data: Can it Play a Role in Poverty Eradication?

By Emily Mullins
Open data is widely believed to have the potential to positively influence transparent and accountable governance across the world including in developing countries like Uganda. But how can open data help in eradicating poverty? This was the focus of a workshop hosted by Development Initiatives (DI) and Development Research and Training (DRT) on June 5, 2014 in Kampala, Uganda.
The workshop served as the presentation of research findings comparing Kenya and Uganda on how current open data initiatives in the two countries are contributing to poverty eradication and how such initiatives could be strengthened.
Bernard Sabiti, Program Officer at DRT, said although the study found no immediately clear link between open data and poverty eradication in Kenya and Uganda, this did not rule out the possibility for future linkage. He noted that in Kenya, ICT sector growth had driven increased government openness, with initiatives such as the Kenya Open Data portal promoting access to resource allocation information. However, up-to-date data and information remained unavailable. In Uganda, accessibility to public information was limited due to an underdeveloped ICT sector and reliance by government departments on traditional means of information sharing. While Kenya’s Right to Information law remained in draft form and Uganda’s 2005 Access to Information law remained largely unimplemented, accessibility of information in the two countries was further hampered by the rural-urban divide in literacy, access and use of digital technologies.
The study found that often, actors such as civil society, the private sector, the tech community, media, citizens, and academia work in isolation, producing good data but failing to collaborate to extend its usefulness and impact. It suggested that these actors should work more with the government to explore ways that open data can positively influence policy decisions to eradicate poverty.
In Kenya, Mr. Sabiti said, stakeholders and beneficiaries needed to be encouraged to utilise the available data, while encouraging government to open up more data. In Uganda, initial focus needed to be on financial investment in open data processes and capacity building particularly at central government level to implement and strengthen existing access to information frameworks.
However, Charles Lwanga-Ntale, Regional Director of DI Africa, emphasised that open data should not be seen as an end in itself but as a means to reducing poverty. He argued that open data can play a role if the quality, quantity and accessibility of information available to monitor economic, social and environment performance at the national and global levels can enable governments and citizens to track development progress better and to make more informed decisions.
Mr. Lwanga-Ntale said advancements and increase in use of ICTs had created greater demand for openness in Kenya and Uganda. Accordingly, governments needed to take positive steps by embracing open practices and amending policies that restrict access to public information.
“Many political leaders fear openness, and they are attempting to hold onto power in a space that is becoming less and less easy for them to control. Those who tend to favour open data generally come from lower ranks, and have less influence in decision making,” he said.
The utility and appropriateness of data in the public domain emerged as key themes during open floor discussions. One workshop participant questioned whether the youth in the two countries were interested in engaging with open data, or if the information provided was simply too overwhelming to be used effectively by ordinary citizens. Another asked whether the intended recipients of data were being adequately engaged in determining exactly what data they want or need.
Many agreed that these questions raised significant challenges: that open data initiatives sometimes fall into the trap of mass information dumping without consideration of how the information can be utilised. Since data collection can be expensive, such mass data dumps are neither productive nor efficient because the intended beneficiaries remain unable to engage with the information and it remains un-used.
As a means to overcome this, participants said there was a need for more discussion with proposed consumers of data and for data producers to try not to assume the needs of users. The importance of engaging infomediaries such as the media, civil society and community based organisations so that they interact and translate the data for the wider populace was highlighted. Doing so could help create visual aids and simple, meaningful data that more citizens can understand.
Indeed, as pointed out by Vincent Bagiire, Chair of the ICT Committee in the Ugandan Parliament in his key note address at the workshop, a significant challenge to open data in countries like Uganda and Kenya was the tendency for initiatives to rely “too much on the internet” yet citizens as the intended beneficiaries were predominantly based in rural areas where internet access was low.
Sam Mutabazi, the Executive Director of Uganda Road Sector Support Initiative, provided an example of the utility of open data in resource allocation. He presented on prevailing issues in the road sector, such as mismanagement and poor quality control. He argued that open contracting – the disclosure of information on tendering, performance and project status in the sector – could help increase public engagement in monitoring implementation and thus better quality roads.
Overall, the workshop showed that while open data has not been fully realised in East Africa, there was significant potential for it to contribute to overcoming poverty. A lack of funding, especially in Uganda, and internet accessibility issues serve as major barriers to data openness, but the growing youth population, with their tech savviness, have the capacity to demand greater data openness from their governments. Meanwhile, a “unified movement” of multiple stakeholders need to come together to establish and understand the needs of open data consumers and producers so that the data provided can be fully utilised by all not only toward good governance but also overcoming poverty in the respective countries.
Emily Mullins is a 2014 AidData Summer Fellow stationed at CIPESA where she is engaged in geocoding methodology and training. She holds a Masters in International Affairs from the George Bush School at the Texas A&M University, USA.

Africa Counts RoundTable Comes to Kampala

Open Data for improved resource allocation and effective service delivery in Uganda was the theme of the latest Africa Counts roundtable held in Kampala, Uganda on March 13, 2013. Organised by Development Initiatives (DI) and Development Research and Training (DRT), it was the fourth in a series of forums aimed at increasing opportunities for “cross-country, cross-sector and multi-stakeholder” engagements that involve citizens in decision making processes on development issues across East Africa.
The forum explored avenues through which open data can be leveraged to influence resource allocation and effective delivery of public goods and considered potential challenges to the operationalisation of an open development platform in Uganda and possible means of dealing with them. Furthermore, it argued the case for the inclusion of ‘open data’ as a stand alone goal in the post-MDG agenda.AfricaCounts
DRT’s Paul Onapa commended the government of Uganda for having in place constitutional guarantees to the right to information, as well the Access to Information Act of 2005.
However, he said, despite having a robust legal framework, access to public information remained limited. “Public data and information management schemes are still largely paper based (available in bulky hard copies and/or online PDFs) and largely aggregated. In addition, this information is scattered in various government departments and only available to a few with adequate contacts,” said Onapa.
He added that open data, with its foundation modelled on digital technology and the internet, offers an opportunity to create a “one-stop portal/platform” where citizens can access, download, and analyse information on matters that affect them, particularly basic services and issues of value for money. With this knowledge, citizens can then meaningfully participate in improving public services.
His remarks were supported by Al Kags of the Open Institute, who stated that a “switched on, participating citizenry” is key to the success of open data as a mechanism for transparency and accountability. The Open Institute has been involved in open government initiatives in Kenya, such as Code4Kenya and africaopendata.org.
Panellists Professor Abel Rwendeire of the National Planning Authority and Margaret Kakande from the Ministry of Finance, Planning and Economic Development) acknowledged the potential of open data to ensure effective resource allocation and service delivery. However, Kakande pointed to a number of challenges being faced by government bodies in embracing open data, such as a lack of legal frameworks on data disclosures.
Edward Ssenyange of the Democratic Governance Facility (DGF) and CIPESA’s Lillian Nalwoga highlighted ways in which citizens’ participation in open data initiatives can be enhanced: placing emphasis on capacity building in the use of ICTs, robust multi-stakeholder engagement (particularly with mainstream media), advocating for key government institutions’ commitment to openness, authenticity and relevance of data.
Currently, a civil society led Open Data platform has been created by the Uganda Open Development Partnership (see OpenDev.Ug and Data.Ug). A key objective is to share development information – on agriculture, education, health, roads sub-sector, etc – and on financial flows including all resource flows to Uganda (aid, domestic revenues, humanitarian assistance, remittances, etc). Making the information accessible and useable by various stakeholders – citizens, government officials, donors, civil society, media and private sector is another objective. CIPESA and DRT are among the founders of the Uganda Open Development Partnership.
Previous Africa Counts roundtable forums include The prospects of East Africa’s natural resource finds (July 2012, Nairobi, Kenya), The state of social protection in East Africa (October 2012, Nairobi, Kenya) and Progress in the Kenya Open Data Initiative (November 2012, Nairobi Kenya).
Outcomes of the Kampala forum will be used to develop targeted messages to inform policy and to stimulate public demand for openness in the conduct of data/information sharing in Uganda.

Transparency and Accountability Community of Practice Launched

The Transparency and Accountability Initiative (T/AI) has launched a community of practice to bring together development partners, civil society organisations and researchers to expand the impact and scale of transparency and accountability interventions. The launch is taking place from February 17-20, 2013 in Cape Town, South Africa.
Participants from across the world are exploring ways of sharing knowledge and support on where, when and how technology interventions can generate change.
CIPESA is excited to be taking part in the launch and understanding how this community of practice could add value to the work we are doing in the transparency and accountability field, in particular ICTs for Democracy and Open Data and eGovernment.
Read more about T/AI and the community of practice here.
Follow the proceedings on Twitter at #TAlearn.