By Daniel Mwesigwa |
The government of Zambia is set to introduce a daily levy of 30 Ngwee (USD 0.03) on internet voice calls. In a press statement issued after a cabinet meeting on August 12, 2018, the government spokesperson said internet calls through platforms such as Viber, WhatsApp and Skype “threaten the telecommunications industry and jobs” in licenced telecom companies such as Zamtel, Airtel and MTN”.
Accordingly, the cabinet approved the issuance of a Statutory Instrument to “facilitate the introduction of the tariff to be charged through mobile phone operators and internet providers.” In justifying the introduction of the levy, the government spokesperson cited research which showed that “80 percent of the citizens are using WhatsApp, skype, and Viber to make phone calls.”
The statement did not indicate when the statutory instrument would be introduced, or when the levy is anticipated to take effect. The new tax, according to reports quoting the communications minister, was expected to fetch USD 22 million annually.
The proposed levy adds to Zambia’s mixed record on ICT access and freedom of expression online. The Zambia Information & Communications Technology Authority (ZICTA) reports a mobile phone penetration rate of 81.9% and mobile internet penetration rate of 47.1%. However, mobile and internet proliferation is threatened by high costs of access, a digital divide between men and women and between rural and urban areas. Quality of service also remains poor as evidenced by the recent fines slapped by ZICTA on the three leading telecommunications service providers.
The Media Institute of Southern Africa (MISA) Zambia Chapter and a collective of bloggers have expressed deep concern about the tariffs on internet calls. They asked government to shelve the plans to introduce the tariff and to instead undertake efforts to promote affordable internet access. They argued that the “underlying objective” of the tariff is to “stifle free expression of millions of Zambians who increasingly depend on online tools to communicate.” They added that it is a “threat to entrepreneurship and innovation as many youths and citizens are using internet platforms to advance their socio-economic activities.”
Meanwhile, the Zambian cabinet has also approved the introduction of the Cyber Security and Cyber Crimes Bill that will repeal and amend provisions of the Electronic Communications and Transactions Act No. 21 of 2009. The bill will purportedly “promote an increased cybersecurity posture, facilitate intelligence gathering, investigation, prosecution and judicial processes in respect of preventing and addressing cybercrimes, cyber terrorism and cyber warfare.”
In addition to facilitating the establishment of Zambia National Cyber Security Agency (ZNCSA), which is expected to serve as the “coordination centre for all matters related to cyber security at national and international levels”, the proposed law will also criminalise “computer-based offences and network-related crime in line with the Penal Code”. Furthermore, it will “provide for investigation and collection of evidence for computer and network related crime and also provide for the admission of electronic evidence for such offences” as well as “adequately deal with various crimes committed using social media platforms.”
Zambia’s move becomes the latest in a string of steps taken by African governments to undermine internet access and affordability, and weaken the potential of the internet and related technologies to promote free expression, access to information and civic participation. In March 2018, Uganda’s communications regulator issued a directive requiring online content providers to register and pay an annual fee of USD 20. Shortly thereafter, in July 2018, social media taxes were introduced with users required to pay a daily levy of Uganda Shillings (UGX) 200 (USD 0.05) before regaining access to social media platforms which were blocked.
In neighbouring Tanzania, online content service providers and producers have to pay over USD 900 to register with the state for permission to maintain their platforms, according to new 2018 regulations. Meanwhile, in the Democratic Republic of Congo, in mid June, the ministry of communications issued a decree giving online media outlets a month to comply with new regulations or face harsh penalties.
Why Uganda’s Government Should Take a Different Path to Social Media and Mobile Money Taxation
Statement |
There has been widespread concern over newly introduced levies on social media access and mobile money transactions in Uganda, which are widely considered a threat to internet access and affordability, as well as to freedom of expression and access to information. The effects of the taxes that took effect on July 1, 2018, were the focus of discussions at a recent stakeholder dialogue organised by the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) and the Internet Society Uganda Chapter.
At the dialogue, entrepreneurs, journalists, lawyers, activists, technologists, and academics shared their perspectives and experiences, resulting in a set of recommendations to the government on alternatives to the current modes of taxation.
The government says the taxes are needed so as to expand the country’s tax base. In the 2018/2019 national budget speech, the finance ministry estimates that up to UGX 486 billion (USD 131 million) could be collected annually by 2022 from taxes on social media Over-The-Top (OTT) services.
However, presenting early results on an ongoing study on the impact of the taxes, Dr. Christopher Stork of Research ICT Solutions stated that the country’s rural-based users of social media and mobile money will be hardest hit by the taxes, increasing the percentage of the unconnected and resulting in decreased revenue for telecom/ internet operators. He said this would ultimately lead to reduced growth in the gross domestic product (GDP) and hamper job creation.
Image above: Comparison of taxes against average income across regions in Uganda | Source: Research ICT Solutions
Image above: Prepaid products user tax burdens | Source: Research ICT Solutions
This study’s preliminary results affirm earlier contentions, such as by the After Access researchers, that those who marginally afforded internet services before the taxes were introduced are likely to now find internet use totally unaffordable, thereby increasing the percentage of the unconnected.
Meanwhile, Dr. Abdul Busuulwa, Executive Director at Community Based Rehabilitation (CBR) Africa Network, said whereas social media and mobile money platforms had eased the lives of persons with disabilities (PWDs),However, the increased cost of accessing these platforms due to the new taxes had reversed these gains. He said platforms like WhatsApp were helping in disseminating critical information among people with hearing difficulties before the added cost of using social media rendered them unaffordable to members of these groups, who he said already faced challenges in finding employment and often relied on financial support from others.
The impact of the taxes on the use of online platforms for civic engagement on local governance was described by Samuel Mumbere, ICT Officer at the Kasese District Local Government in Western Uganda. According to Mumbere, whereas introduction of the taxes had prompted a rise in the use of Virtual Private Networks (VPNs) by community members who needed to maintain avenues of social accountability and access to information in the district, many were concerned about the additional costs related to data usage by some VPN products.
On the access to justice front, the online legal knowledge and support platform, Barefoot Law, was cited as a social media-based service that had enabled citizens to access legal support and services which the poor are often excluded from due to financial constraints. Such platforms are also threatened with reduced use by citizens due to the taxes.
Those in e-commerce cited barriers to accessing their clients, and reduced competitiveness of their products and services, due to the taxes. The Managing Director of Jumia Uganda noted that the company’s work with some 3,000 different sellers, 1,000 hotels, and over 200 restaurants had experienced strained operations as their operations relied greatly on social media.
Although the mobile money transactions tax is under review, with a new bill tabled before parliament proposing to reduce the tax from 1% to 0.5%, this does little to address the impact the tax will still have on financial inclusion. Feminist and writer, Edna Ninsiima, highlighted the role that mobile money has played in empowering unbanked women. She said the new transaction fees are affecting the financial independence of women – including building a savings culture – where it had been growing steadily.
Meanwhile, Kojo Boakye, Public Policy Manager, Access and Connectivity, Facebook, cited the counter impact of the taxation on digital dividends including efforts to extend connectivity and broadband penetration. He questioned the likelihood of the tax raising the projected revenue, adding that the tax could also have an impact on the investment decisions of investors in infrastructure. In 2017, Facebook, in partnership with Airtel Uganda and Bandwidth and Cloud Services (BCS) Uganda announced a USD 100 million project to lay nearly 800 km of fibre optic cable in north-western Uganda. Like Facebook, Google has also worked to extend connectivity in Uganda with infrastructure investments including a wifi project in the capital, Kampala.
Overall, participants at the dialogue pointed out that the taxes are not only discriminatory in nature but also disenfranchise already marginalised and vulnerable communities including PWDs, women, youth and rural communities. They called on the government to reassess its position on the taxes without inhibiting growth in ICT usage and innovation. The dialogue was also introspective with many noting that more proactive and collaborative efforts should be pursued by non-state actors, especially research and participating in consultative policy processes, to enhance informed decision-making by the government.
The Reforms Ethiopia Needs to Advance Internet Freedom
Policy Brief |
Since April 2018, the new Ethiopian government has been undertaking unprecedented political and economic reforms. This follows countrywide protests that forced the former Prime Minister Hailemariam Dessalegn to resign in February 2018, leading to the appointment of a young and charismatic new premier, Abiye Ahmed two months later. Since then, the government has freed thousands of prisoners; announced measures to liberalise the telecom, aviation, and transportation sectors; and dropped charges against many opposition leaders, bloggers, and activists. Further, the new administration has lifted the state of emergency that had been reinstated in February 2018, reconnected mobile and broadband internet services that were cut off since 2016, and unblocked 246 websites, blogs, and news sites that have been inaccessible for over a decade.
These changes in Ethiopia did not come at a whim. The protests that started in November 2015 in the Oromia region spread to other parts of the country. In response to these protests, the previous government continuously blocked social media sites and implemented national and regional internet blackouts, often claiming it aimed to safeguard national security or to stem cheating during national exams. Consequently, the Oromia region lost internet connectivity for two weeks in March 2018, three weeks before the new prime minister was sworn in. Moreover, as access to the internet deteriorated in the country, the government criminalised freedom of expression online and offline. The arbitrary arrests, detention, and torture of members of the Zone Nine bloggers collective showed how far the government was willing to go to suppress dissenting voices.
The new Prime Minister and his cabinet have promised to open the democratic space in the country and expand freedom of expression online and offline. However, these reforms should go beyond the unblocking of a few hundred websites; they should bring in real changes that will make it impossible to regress to old habits. Therefore, reforms to be implemented must expand internet penetration from the current 15%, to the larger offline majority. Laws that prosecute freedom of expression online and offline like the Anti-Terrorism Proclamation and Computer Crime Proclamation must undergo substantial revisions to meet international standards. Further, the changes within the law enforcement and intelligence agencies should go beyond replacing old officials with new ones, but must tame the undue power given to these bodies to conduct unwarranted surveillance and censorship of netizens. Lastly, the new government should desist from internet shutdowns and censorship.
See this brief titled The Reforms Ethiopia Needs to Advance Internet Freedom which gives a detailed description of prevailing challenges to internet freedom in Ethiopia and proposed reforms the Ethiopian government needs to undertake to improve internet freedom in the country.
Register for the Forum on Internet Freedom in Africa 2018 (FIFAfrica18)
Register Now |
We are excited to open registration for the upcoming Forum on Internet Freedom in Africa 2018 (FIFAfrica18) set to take place on 26-28 September, 2018 in Accra, Ghana. The Forum is a landmark event that convenes various stakeholders from the internet governance and online rights arenas in Africa and beyond to deliberate on gaps, concerns and opportunities for advancing privacy, access to information, free expression, non-discrimination and the free flow of information online on the continent.
This year, the Collaboration on International ICT Policy in East and Southern Africa (CIPESA) hosts FIFAfrica18 in partnership with the Media Foundation West Africa (MFWA). It follows the the success of last years Forum co-hosted with the Association for Progressive Communications in Johannesburg, South Africa.
Indeed, spreading the physical footprint of FIFAfrica across different regions of the continent ensures that the Forum lives up to its goal of unpacking internet freedom challenges and opportunities in sub-regions of Africa and developing responses that are collaborative, and informed by insights from the experience of other sub-regions of the continent. Hosting the Forum in in west Africa for the first time will not only open up the space to more west African civil society, private sector and public sector actors to contribute their experiences to the regional discussion, but will also give life to the Forum’s commitment of ensuring broader regional representation and deepening conversations across the continent.
Register here – You can also make suggestions for session topics, panels, skills clinics, presentations or any additional activities that you’d like to see happen prior or alongside the Forum. Our vision is to have a Forum with representation from as many countries in Africa as possible. There is limited funding to support participation at FIFAfrica18. Please note that preference will be given to applicants who can partially support their attendance.
Share your thoughts on your vision for Internet Freedom in Africa using #InternetFreedomAfrica This year, the event hashtag is #FIFAfrica18
A New Interception Law and Blocked Websites: The Deteriorating State of Internet Freedom in Burundi
By CIPESA Writer |
The state of internet freedom in Burundi continues to decline as the government of President Pierre Nkurunziza tightens control over independent media and critical online publishers. Of recent, frivolous sanctions have been slapped against media houses, access to some online publishers’ websites restricted, and last May, an obnoxious law was enacted that makes it easier for security agencies to conduct surveillance on citizens’ communications with little judicial oversight.
The deteriorating situation follows a May 2015 coup attempt which saw the physical destruction of five private radio and televisions stations by loyalist forces and pro-government militia, and the arrest of several journalists. The events were preceded by a government order to Internet Service Providers (ISPs) to block access to social media platforms such as Facebook, WhatsApp, Twitter, and Viber, so as to curtail demonstrations against Nkurunziza’s bid to run for a new term in office.
On May 11, 2018 Burundi’s president assented to Law No 1/09 of May 11 2018, which amends the Code of Criminal Procedure of 2013. Under Article 47 of the new law, government agencies carrying out investigations can intercept electronic communications and seize computer data. Further, Articles 69, 70 and 71, permit the public prosecutor to issue a written order to start interception of electronic communication of a person under investigation. Moreover, the public prosecutor has the right to instruct service providers and “any qualified agent” from a department or agency under the authority or supervision of the telecoms minister to install any device to facilitate interception.
On the issue of seizure of computer data, Article 72 grants the public prosecutor, without notifying a person under investigation, the right to order the use of technical tools to access data on the suspect’s device (wherever it is located), to save that data, and transmit it. The tool also has the aim of real time capture of data being received or transmitted by the suspect’s device or being typed on the device. The initial duration of this order is a maximum of six months but this period can be extended for another six months if needed. The seized data has to be destroyed after trial. Articles 73 to 79 provide details of conditions in which the technical tool is used.
The new law, which was introduced on April 28 and passed within two weeks, is deemed to be in contravention of the constitution. A human right activist has stated that the law is “clearly a wish to legalise the illegal and arbitrary practices that the forces of law and order have already resorted to for the last three years.” On the contrary, the justice minister defended the law, arguing that the amendments were necessary to give the prosecutor and other government organs powers to address new forms of criminal activity that have emerged in the last few years.
The amendments to the Code of Criminal Procedure come into place when online news media is under attack. Since October 2017, the websites of independent local news publishers http://www.iwacu-burundi.org, http://www.isanganiro.org, and http://www.ikiriho.org cannot be accessed from Burundi except through use of circumvention methods such as proxies. Tests using the network measurement tool, Ooni probe indicate that the websites are blocked from access within Burundi.
In interviews, Iwacu officials confirmed that access to their website was blocked but the Conseil National de la Communication (Burundi’s media regulator) denies any hand in it. Some experts believe the blockage was effected at the level of the Burundi Backbone System (BBS), the primary bandwidth carrier from which most Burundian ISPs purchase bandwidth. Representatives from BBS denied this allegation and advised the news sites to work with ISPs to resolve the matter. Meanwhile, an October 2017 letter to the CNC from the Ikiriho group, an independent online press group (www.ikiriho.org), requesting that its website be unblocked has never received a response.
Interestingly, Isanganiro’s radio station still operates from within Burundi, as is Iwacu’s weekly print newspaper. Online access to the electronic version of Iwacu’s weekly newspaper is charged at USD 27 for a three months subscription, or USD 95 yearly, which means the challenges in accessing its website is affecting the publisher’s revenues. Iwacu accordingly announced an alternative website where readers can access news and has been assisting readers, particularly paying customers, to access its main site using virtual private networks (VPN).
On April 10, 2018, in what seemed like an additional sanction against the online portal, the CNC issued its decision No 100/ CNC/005 ordering Iwacu to ban the comments section of its online news website. The ban followed comments made by the website readers referring to Burundi as a “Banana Republic” while another called the National Police a “presidential police” due to its partisan actions. According to the regulator, the comments violated Article 17 of the Burundi press law No 1/15 of May 9 2015, which requires media groups to rigorously cross-check sources of information before publishing. The three months ban on readers’ comments, is the second slapped on Iwacu by the CNC, the first having been issued in 2013 for similar reasons.
In sanctioning Iwacu, the CNC cited article 55 of the press Law, which gives the communications regulator “the right to suspend or prohibit the use of a press pass (journalist pass or press card), the distribution or the sale of a printed newspapers, a periodical, or any other information medium, the broadcast of a show, the operation of a radio or television station or a news agency, when they do not comply with the law.”
The Iwacu director expressed his sadness at what he deemed an “unfair decision” that would close a “democratic space” where all opinions, both critical and supportive of the Burundi were shared. Nonetheless the comments section was promptly shut down, and currently under each news item there is a message reading: “Due to the CNC’s decision, you cannot react nor add any comment to this article.
In another worrying development, on May 4, 2018, the CNC issued warnings to three radio stations – Radio Isanganiro, Radio CCIB FM+, and Radio France International (RFI, and suspended the licences for BBC and Voice of America (VOA) for six months on allegations of not verifying sources and broadcasting unbalanced news. The BBC was faulted for interviewing Pierre Claver Mbonimpa, a Burundian human rights defender who fled Burundi after an assassination attempt in 2015. The regulator claims that, in the interview which aired on April 24, 2018, the activist who is now based in Europe made “defamatory statements against the head of state” and incited “hatred”.
The VOA was accused of publishing unverified news on three occasions during April 2018. In addition, the VOA was accused of broadcasting through the Online Radio Box application used by Radio Bonesha, a local station whose frequency license was withdrawn by the media regulator last September. Radio Bonesha is among the media houses whose premises were destroyed in 2015 following the coup attempt but it has continued broadcasting via Online Radio Box.
The various developments in the online sphere reflect a similarly worrying rights situation offline. Nkurunziza’s government has continued to face criticism at home and abroad, including accusations by a United Nations committee of inquiry of extrajudicial killings of civilians, including supporters of the opposition, in what could amount to crimes against humanity.
Some observers believe that all criminal code amendments and measures against online and traditional media aimed to silence dissonant voices at a time the country was about to hold a May 17, 2018 referendum on a new constitution. Majority of voters – 73% – voted in favour of the new constitution but opponents say the poll was full of irregularities.
The Burundi government needs to respect the constitutional rights to free speech, access to information and privacy of the citizens and desist from enacting laws and taking other actions that undermine digital rights. Moreover, it should desist from passing laws and regulations without giving citizens the opportunity to meaningfully provide their views.