Promoting Effective and Inclusive ICT Policy in Africa

Category Archives: ICT for Democracy

  HomeCollaboration on International ICT Policy for East and Southern Africa (CIPESA)  /  Blog  /  ICT for Democracy
27Jul

ICT for Democracy in East Africa: May 2012 News

Author admin Posted on

Building capacity in monitoring services delivery and governance in Northern Uganda
The Collaboration on International ICT Policy in East and Southern Africa (CIPESA) in May undertook a small survey on the knowledge, attitudes, and needs of citizens regarding the utility, effectiveness, and security of using ICT for democracy in Uganda’s northern region. The survey involved individually administered questionnaires in Gulu town.
In addition, at the Gulu-based Northern Uganda Media Club (NUMEC), journalists, CSOs, local government officials and students participated in a CIPESA-organised discussion on how best ICT could be used to foster citizen participation given the economic, literacy, and other challenges faced by the region. The workshop participants deemed civic participation to be of more importance relative to political participation, as it often resulted into direct and tangible impacts on community livelihoods. Using CIPESA’s recently published report, the event also involved a practical exploration of how ICT tools could promote civic participation. One of the outcomes of the activities undertaken with NUMEC was a mapping of priorities and possibilities for engaging with particular ICT tools in selected service sectors.
NUMEC is one of the grassroots based centres involved in the iParticipate project. CIPESA has provided to the centre desktop computers, a digital camera and monetary contribution toward its internet connectivity.
Meanwhile, Transparency International Uganda field office in Lira district, unearthed uncoordinated health workers and support staff transfers at five health centres. The transfers were adversely affecting the performance of the already strained health centre staff. In follow up discussions, district health officials explained that the transfers were necessary in order to staff newly created health centres elsewhere. The officials acknowledged that the transfers were done without consultations with the affected health centres.
Table 1: Lira district health worker’s transfers (Source: Health Centre transfer records)

Health Centre Post Replacement

Amach health center IV

 2 Nursing assistants

NONE
1 Enrolled Nurse
1 Porter
1 Watchman

Barr Health Center III

 1 Nursing Assistant
1 Porter
1 Watchman

Aromo Health Center III

 1 Watchman
2 Enrolled Nurses

Ogur Health Center IV

 1 Enrolled Nurse
1 Nursing Assistant
1 Porter
1 Watchman

TI Uganda also unearthed cases of staff who absconded from duty and those who were drawing double salaries. The matter has been taken up with district health authorities.
The community is also being urged to monitor health centres to ensure efficient and effective service delivery. To this end, the installation of TI Uganda’s toll free call centre for reporting poor health service delivery in Northern Uganda is now complete. 0800 200 188 is being widely advertised in the region to inform and encourage the community to report health centre challenges.
Meanwhile, May’s Voluntary Social Accountability Committees (VSAC) meetings spearheaded by the Women of Uganda Network (WOUGNET) to report on governance and service delivery in five districts in Northern Uganda were complemented by radio programs. The Committee from Tarogali reported cases of Village Health Teams (VHT) being charged to receive bicycles which were actually provided free of charge by the Ministry of Health. Officials in Ibuje Sub County allegedly demanded UGX 70,000 (US$28) for each bicycle intended to ease the work of the health teams. The matter was debated on the local Radio Apac, leading to intervention by the Apac Anti-Corruption Coalition. The responsible officials were arrested, and the bicycles have since then been distributed free of charge to the targeted beneficiaries.
Besides, WOUGNET uploaded more content on their Ushahidi platform. Amongst the reports, drug shortages in Kole health centres, a security official who was extorting money from members of Chegere sub-county in Apac district, and a broken down bore hole in Alenga cell, Ibuje sub-county.
mGovernance and water in Kenya
iHub Research conducted in-depth analysis of data on Huduma, a web and mobile phone based platform for Kenyan citizens to voice the difficulties they encounter in using public services. Based on the results, the research team selected a thematic focus for the remainder of the mGovernance in Kenya project – governance in the Kenyan water sector. Preparations are underway for a workshop to bring together different water stakeholders in a single platform to discuss water issues and how to interact with each other in the chain of governance structure. The aim of the workshop is to evaluate the current feedback loop between stakeholders and the potential of technology, especially mobile, to enhance the Kenyan water sector.
ICT in human rights and democracy
In Tanzania, preparations are underway for a publicity campaign incorporating social media for the SMS for Human Rights System. The Commission for Human Rights and Good Governance (CHRAGG) is still in talks with the Tanzania Communications Regulatory Authority and leading telcos for short code sms provision and toll free services, respectively.
Meanwhile, 10 grassroots Human Rights Networks (HURINETs) in Kenya this month received equipment from the Kenya Human Rights Networks (KHRC). The equipment, including computers, portable internet modems and digital cameras is aimed at enabling the HURINETs use new media in human rights and democracy monitoring and reporting human rights violations. The work of the HURINETs will feed into KHRC’s civic action website.
Events
May 9 – 11, 2012: iHub research participated in the IST Africa Conference. Conference insights are shared by in two blog posts here and here
May 31, 2012: CIPESA participated in the Uganda National Civil Society fair and shared reports and work done in the democracy and governance session. The fair is an annual event organised by the National NGO Forum showcasing the contributions of different civil society actors to Uganda’s socio‐economic development and political growth.
June 26 – 29: In collaboration with the African Human Rights Consortium, KHRC is due to host the East African Region New Media and Human Rights Institute workshop.
This article was published on June 21, 2012, about the ICT4Democracy in East Africa project, which brings together various partners in the region – among them CIPESA.
For more information, visit www.ict4democracy.org

27Jul

mGovernance Workshop: Potential of Technology on Water Governance in Kenya

Author admin Posted on

On July 5, 2012, iHub Research hosted a workshop aimed at engaging different stakeholders in Kenya’s water sector to identify and discuss current interactions between the stakeholders, understand how transparency, service delivery and citizen participation are currently being applied in the sector and identify the potential of mobile applications/platforms in promoting sustainable urban and rural water development.
Workshop participants were drawn from the government, the tech community, civil society, residents of various areas including the Kibera slums, media, academia and NGOs.
Water governance is the thematic focus of the mGovernance in Kenya Project.
Full insights from the workshop are available here. In addition, the report on technology use in Kenya’s water sector is also available for download here.
This article was published on July 24, 2012, about the ICT4Democracy in East Africa project, which brings together various partners in the region – among them CIPESA.

26Jun

Kasese equipped with the use of ICT tools to share and disseminate information

Author admin Posted on

As ICT becomes a necessity in our daily activities and operations, it has been approved that it’s quite easy to managed access and share information in our communities simply using ICT tools. Kasese district officials, the members from the civil society and Community members have been fully equipped with ICT skills.
This training which took place on 21st and 22nd June 2012 at the E-Society Resource Centre located at Kasese District Head Quarters was done by officials from The Collaboration for ICT Policy in East and Southern Africa (CIPESA).
CIPESA is one of the partners of the E-Society Resource Centre Kasese which voluntarily came in to support the centre in addition to what Ric-Net had offered. The training was facilitated by Ms. Lillian Nalwoga from CIPESA assisted by Mr. Jack Sseruwo from CIPESA and Edgar Asiimwe Napolean from SPIDER. The attendance and participation was good and everybody who attended at least was able to create personal weblogs, twitter accounts and had a full understanding of how to use other social networks like face book and Skype to promote citizen participation in governance issues. The training was launched by the assistant LCV Chairperson Hon. Muhindo Tadeo who greatly thanked the management of CIPESA for the partnership and pointed out that he is an ICT compliant who uses a lot of social networking to carry out his activities. The training revealed that in the near future, the world will be required to use much of social media like face book, twitter, weblogs, Skype, Google+ and so many others as innovations go on. A great thanks goes to the District Information Office for organizing the training to enhance civic competence.
This article was published by Kasese District News on June 23, 2012.

12Jun

Citizens' Perceptions on Open Government Data in Uganda

Author admin Posted on

In addition to the study assessing Uganda’s Open Government Readiness, the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) assessed citizens’ perceptions on open governance.
Based on a questionnaire, the study established that in Uganda there is a high level of knowledge about open governance, as well as great expectations of the benefits which Open Governance Data (OGD) would bring. Amongst the benefits mentioned were raising accountability by duty bearers, minimising corruption, promoting transparency, encouraging citizen participation in governance, monitoring service delivery, and aiding private sector innovation.
However, concerns were raised about the potential for misrepresentations and misinformation, increase in violent demonstrations as backlash from disgruntled citizens and increased administration costs associated with preparing data for open access. These fears need to be managed by both the state and by civil actors advocating open governance, in order to convince both citizens and government that OGD is for the good of the country.
The study made clear indications of what departments/ ministries should open up their data as a priority, and also identified various forms of data that citizens need to have greater access to. Moreover, the study has shown that the level of openness in government departments is severely low, even though there are laws that call for openness, and despite having clear examples of how increased openness results into public good. Government therefore needs to show greater political will to become more open, and this will need to be manifested in bold actions rather than simple declarations.
Whereas the results are not representative of Ugandan’s perceptions on open governance, they show a critical mass for demand and usage of open government data. The study establishes a key reference point which government should build on to roll out OGD, and which civil society can use in advocating and raising awareness about open governance in Uganda.
The study was conducted in the context of the Association for Progressive Communications (APC) Action Research Network, a project supported by the International Development Research Centre of Canada (IDRC).
Download the full report here.
See also assessment of open government data readiness in Uganda and Q&A with the research coordinator.
 

12Jun

Study Shows Uganda is Ready to Implement Open Government Data

Author admin Posted on


A new study conducted by the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) and the Association for Progressive Communications shows that Uganda is ready to implement a national programme of Open Government Data but success will not come easy.
Why should Uganda open up government data (OGD)? Because implementing OGD has been proven to increase transparency in the conduct of public affairs, undercut corruption, enable citizens to reuse information to deliver improved products and services; and leads to improvements in the delivery of education, health and water to citizens.
Conducted between January and April 2012, the study explored the political willingness, public administration readiness, and civil society interest in OGD. The study’s overall objective was to recommend actions needed for the country to implement OGD and move to openness levels that countries such as those grouped under the Open Government Partnership are working to attain.
The study found that some Ugandan institutions are performing well as far as making public their data and information is concerned. Furthermore, the legal and policy environment, infrastructure, and appropriate human resources are in place. However, with no clear structures, data collection guidelines and tools, the quality of data and its output is limited.
At the top leadership, it was evident that whereas there was willingness to open up government data, this was yet to translate into clear and total commitment. At the middle level, there existed the competence to implement OGD, but the lack of clear goodwill at the Executive level was an impediment.
Fear of the negative effects that the opening up of government data and information might have was noted as a bottleneck. With regard to competence to re-use the data by the public and private sectors, it was evident that there was substantial capacity to use and re-use the open data.
The study made a number of recommendations, one of the most important being the call on government to fully commit to open government. The commitment at the top executive level will pave the way for a number of opportunities for government, private and public sectors.
Besides, there is need to task a government body, preferably the National Information Technology Authority –Uganda (NITA-U), as the in-charge of championing OGD in the country There is also need for awareness creation for public officers, citizens, and private sector on the benefits of OGD. On the whole, it was recognised that a number of initiatives have been running but without effective coordination and direction. It is imperative therefore that leadership is established to champion OGD in a structured and coordinated manner.
The findings of the study will form the basis of advocacy, awareness raising, and network building of CIPESA’s wider campaign in promoting open governance in Uganda and the use of ICTs in democracy and governance.
The study was conducted in the context of the Association for Progressive Communications (APC) Action Research Network, a project supported by the International Development Research Centre of Canada (IDRC).
Download the full report here.
See also citizen’s perceptions on open government data and Q&A with the research coordinator.
 

1 … 12 13 14 15 16 … 18