ICT for Democracy Archives – Page 15 of 17 – Collaboration on International ICT Policy for East and Southern Africa (CIPESA)

18Apr

New Report Shows How ICT is Aiding Citizen Participation in Uganda

admin April 18, 2012

A new report by the Collaboration on International ICT Policy in East and Southern Africa (CIPESA) illustrates how Information and Communication Technologies (ICT) are aiding citizen participation in Uganda, but also points to the challenges that need to be overcome for these technologies to have a wider impact on governance.
The report reviews various ICT tools being used to promote transparency, accountability, and citizen participation in Uganda. It examines the utility and shortcomings of these tools, the challenges they face, and the factors contributing to their success. Furthermore, it offers suggestions for improving the utility, reach, and, hopefully, the success of initiatives that utilise ICT to improve citizen participation.Based on the 24 ICT tools assessed, seven main categories of uses of tools were identified: Information provision; Election monitoring; Lobbying and activism; Voter registration; Elections reporting; Citizen policing; and Civic participation in the post-election period.Innovations especially with mobile telephony and interactive mapping have showcased how ICT can help improve transparency and accountability in the delivery of public services. In the run up to Uganda’s 2011 general elections, ICT tools were used broadly, for campaigning, tallying results, monitoring the actions of political groups and the electoral body, for civic education, and for activism. The tools included mobile phones, automated calls, and crowd sourcing platforms, radio and television, as well as social media. They contributed to transparency of the polls – but probably not to voter turn-out.However, the most immediate challenge to the adoption of these tools is that few Ugandans are embracing them. In Uganda, market penetration for voice stands at 45% with a population coverage of close to 100%. Mobile accounts for more than 90% of new connections, with 910,000 new subscribers being added each year. While this is providing a solid base in terms of numbers of those who can use the ICT, the figures do not tell the whole story. For example, studies show that nearly half of mobile phone subscribers own at least two SIM cards. Moreover, even among the phone-owning class, for many usage beyond voice (and, well, Facebook and radio) remains limited.And there are yet more challenges. Limitations such as the cost of accessing and using the ICT, language barriers and low literacy levels mainly for the internet and mobile based platforms – as well as minimal attention by government to boosting usage of ICT in governance all hinder the effective use of these tools. This study finds that it is therefore crucial for organisations using ICT for participation and democracy to carry out extensive assessments before deploying the technology, to work with others rather than duplicate efforts, to create awareness and capacity among users, and to continuously assess the impacts the ICT initiatives are creating.This research was made possible by funding from the Swedish Program for ICT in Developing Regions (Spider), which is supporting projects in Kenya, Tanzania, and Uganda, in the areas of education, health, and governance. The results shall directly inform some wider actions in catalysing civic participation and democracy monitoring using ICT, which CIPESA and other SPIDER partners are undertaking in East Africa. Spider has provided seed-funding to a range of organisations that form the ICT4Democracy in East Africa Network (www.ict4democracy.org), who will benefit from this study.
Download the full report here

13Mar

Assessing Uganda’s Open Government Data Readiness

admin March 13, 2012

The Collaboration on International ICT Policy in East and Southern Africa (CIPESA) is undertaking a study to establish Uganda’s Open Government Data readiness. The study, which will form the basis of advocacy, awareness raising, and network building activities, is gauging political willingness, public administration readiness, and civil society interest and readiness.
We are also assessing citizens’ perceptions on open governance. Please see http://apc.org/cipesa-opendata-survey for the online survey. For details about the assessment, email [email protected].

09Feb

Workshop on Mobile Democracy in East Africa

admin February 9, 2012

February 28, 2012, New Delhi, India
The ICT4Democracy in East Africa Network, which brings together various partners in the region – among them CIPESA will hold a stakeholder workshop on mobile phone enabled democracy at the 3^rd International Conference on Mobile Communication for Development(M4D2012).
The workshop will showcase innovatice cases from East Africa.
Organisations and inidividuals interested in the role of mobile phones in democracy are invited to attend the workshop.
Further details are available here.

22Jan

ICT for Democracy in East Africa: January 2012 News

admin January 22, 2012

SMS for Human Rights
In addition to Lindi, Mwanza and Iringa regions, the Tanzanian Commission for Human Rights and Good Governance (CHRAGG) extended its field studies to gather user requirements to Dar es Salaam. With a clearer indication of what citizens want, the Commission has now started work toward the system requirements and features design of the mobile phone based Complaints Handling Management Information System.
During December, CHRAGG undertook a study tour to the offices of the Kenya Human Rights Commission (KHRC). The two organisations shared knowledge and information on the technology aspects of their ICT for Democracy projects.
Catalysing Civic Participation and Democracy Monitoring Using ICTs
The Collaboration on International ICT Policy for East and Southern Africa (CIPESA) in December undertook a mini survey to identify the knowledge, attitudes, and the needs of citizen groups and local governments regarding the utility, effectiveness, and security of ICT for democracy in the country’s western region. The survey involved focus group discussions at the Rwenzori Information Centre Network (RICNET) and individually administered questionnaires in the town centres of Kabarole and Kasese districts.
At Kasese e-Society, CIPESA’s western region grassroots based partner, staff were trained in the use of a collaborative workspace that will be used to document the centre’s activities related to the project. To improve its work in using ICT for enhancing civic participation, CIPESA provided to the centre two desktop computers, a digital camera and monetary contribution toward its internet connectivity.
M-Governance: Exploring Conditions for Successful Mobile Governance in Kenya
iHub’s research team are undertaking work to ascertain the numerous mobile technologies out there in relation to governance. They are currently approaching governance application (apps) developers to seek permission to test their apps in a usability focus group during January. The aim of the tests will be to understand how various stakeholder groups would interact with the technology. The usability tests are to be carried out initially in Nairobi with the findings used for future testing in other parts of the country.
In early February, iHub Research plans to hold a second workshop to disseminate the findings from the exploratory research and the Nairobi apps usability testing. The workshop will take on the same format as the one held last October.
Reforms through Citizen Participation and Government Accountability
The Kenya Human Rights Commission (KHRC) is in the process of procuring ICT equipment for 10 community-based Human Rights Networks (HURINETs). Information and work from the HURINETs on the ground will feed into the crowd sourcing and civic participation website KHRC is developing.
Website development is nearly complete and KHRC is due to hold a press conference to launch its project. The HURINETs, upon receipt of the equipment, will be trained on how to effectively use ICT to engage citizens and hold their leaders accountable.
Promoting Social Accountability in the Health Sector in Northern Uganda
In December, Transparency International (TI) Uganda carried out health centre visits in Lira and Oyam districts. Talks with centre users and arrival logs for health workers indicated that whereas health centre workers were reporting to work on time (8am), service did not begin until about 10am. TI Uganda staff advised patients that they would soon be able to log complaints about health service delivery through a toll free helpline.
Talks are underway between TI Uganda and one of Uganda’s telecommunications service providers to install a call centre before the end of February. TI Uganda is also in the process of organising a press conference to inform the community about its project in northern Uganda. The aim is to sensitise citizens about the ongoing work and seek their involvement and support.
Empowering Local People and Communities to Monitor Districts’ Service Delivery Through ICTs
The Women of Uganda Network (WOUGNET) conducted two awareness-raising workshops on good governance and effective service delivery in Apac and Kole district during December. An Ushahidi platform was launched for Voluntary Social Accountability Committees (VSACs) to report and map prevailing poor service delivery issues in the districts. Workshop participants were trained on how to upload content and access information.
This article was published on www.ict4democracy.org on January 17, 2012, about the ICT4Democracy in East Africa project, which brings together various partners in the region – among them CIPESA.

04Nov

Uganda: The Challenge of Accessing Public Information

admin November 4, 2011

The inhabitants of Bushenyi District in Uganda have seen their right to access information blatantly violated by public bodies; reflecting the plight of thousands of ordinary citizens who wish to hold their leaders accountable.
Unusual and suspicious delays in the execution of a contract to build a new stadium in the District of Bushenyi amid rumours that the District had issued certificates against which payments were made when work had not been done prompted this community led by Civil Society Forum, a local NGO, on December 8, 2009 to demonstrate and file a series of requests for access to documents related to the contract.
The first request was made to District Local Governments with copies to the Resident District Commissioner, the President’s representative at district level whose duty is, amongst others, to monitor government programmes on the President’s behalf.
With a mute response from local authorities, the residents again led by Civil Society Forum brought the matter to the attention of the Monitoring and Evaluation Unit of the Office of the Prime Minister as well as the Department of Ethics and Integrity, Office of the President in December 2010. Still these efforts did not help citizens get the documents or the contract executed as required.
The contract entailed improving and constructing a stadium in the district at the cost of 906 million Ugandan Shillings (about $ 377 500). It was awarded in 2005 to HABA Construction Company, an entity owned by Mr. Hassan Bassajabalaba, a member of the NRM Central Executive Committee, the ruling party’s top policy organ.
Facing these huge obstacles to enjoying their constitutional right to information, this community had to seek external help. The Human Rights Network of Uganda (HURINET) stepped in and joined the CSO Forum to take the matter to court in the beginning of 2011. On the scheduled date of the hearing, HURINET lawyers were ready and attended court but hearing did not take place because the Chief Magistrate was reportedly sick.
In a letter dated 10th May 2011 (but received in July 2011) the District finally yielded to pressure and responded by providing ,among others, the architectural plan of the stadium, the four certificates of completion, contract agreement with bills of quantities and evidence of payments made. According to these documents, the contractor did not only receive the contracted sum but also took the Local Government to Court and won an additional 40 million Ugandan Shillings (about $16 667) for breach of contract yet very little work had been done. Following the filing of the case in court by CSOs the District Local Government contracted another company Rose ST to complete the works.
These developments may be a victory for access to information, but they also confirm how far mindsets in public institutions need to change from secrecy to openness to ensure effective enforcement of Uganda’s access to information legislation.
Concerns similar to that of Bushenyi were the basis for information requests made by Africa Freedom of Information Centre (AFIC) to the Uganda Land Commission, Ministry of Education and Sports as well as the Ministry of Gender, Labour and Social Development. All the three public bodies have refused access and have never reported to Parliament on information requests received in compliance with Section 43 of the Access to Information Act.
It is not clear why the Auditor General has never raised questions. There is also no information as to why the Resident District Commissioner, the Office of the Prime Minister and the Ministry of Ethics and Integrity did not act on the reports by the Western Civil Society Forum. It remains to be seen if the Inspector General of Government will take interest in the matter now that records have been made available and clearly something went wrong somewhere.
Republished with the kind permission of AFIC.

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