ICT for Democracy in East Africa: Project Update

By Ashnah Kalemera
Launched in May 2011, ICT for Democracy in East Africa (ICT4DemEA) is a network of organisations undertaking collaborative projects where Information and Communication Technology (ICT) is used in various ways to promote transparency, accountability and democracy.
The network, with seed funding from the Swedish Program for ICT in Developing Regions (Spider) comprises of organisations in Kenya, Tanzania and Uganda. These are the Women of Uganda Network (WOUGNET); Transparency International Uganda (TIU); The Collaboration on International ICT Policy for East and Southern Africa (CIPESA); iHub (Kenya) the Kenya Human Rights Commission (KHRC) and Tanzania’s Commission for Human Rights and Good Governance (CHRAGG).
The projects spearheaded by each organisation leverage on ICT with the aim to fight corruption, enhance the right to freedom of expression, monitor service delivery, hold leaders accountable and encourage civic participation. During the recently concluded Internet Governance Forum (IGF) in Nairobi, September 27-30, 2011, the regional network partners met to discuss the progress of their projects.
iHub, Nairobi’s technical and solutions centre, is conducting exploratory research into the conditions for mobile as a successful tool for improved governance in Kenya. Desk research is underway to identify a Kenyan definition of “good governance” and the weakest areas of governance in Kenya. This is to be based on global indices and will engage the United Nations, Strathmore and Jomo Kenyatta Universities, Huduma and SODNET (Social Development Network), among others. This October, iHub is due to host a workshop with Kenyan Governance experts and iHub’s application developer community, conduct expert interviews as well as pilot questionnaires in five [yet to be decided] areas of Nairobi. Besides, iHub is studying the different mobile and web applications out there as well as lessons learned from existing mobile governance efforts.
KHRC’s has identified and sensitised grassroots based Human Rights Networks (HURINETs) in the use of social media. Through the HURINETs, databases have been developed for an SMS and crowd-sourcing platform. With little ICT expertise, KHRC is facing technological challenges and is in the process of identifying suitable platforms and contracting developers. In the meantime, it is exploring collaboration with iHub (technical) and CIPESA (policy) as well as synergies with CHRAGG.
In its pursuit to empower communities through ICT to demand for better health service delivery in Northern Uganda, TIU, with headquarters in Kampala officially opened its offices in Lira on July 25, 2011. Since then, the selection and formation of Voluntary and Accountability Committees (VACs) which incorporate previously existing Village Health Teams, Health Management Committees, District Health Teams and Baraza structures has been successful. The VACs empowered through ICT to monitor health service delivery in Lira and Oyam districts currently have 199 members and have so far made visits to eight health centres. During October, TIU will be gathering user needs and requirements for the development of a database to support a short code SMS application through stakeholder workshops. TIU is working in partnership with WOUGNET, THETA Uganda, Lira NGO Forum, Plan Uganda, World Vision, Platform for Labour Action and Uganda National Health Consumers Association.
On the other hand, to enhance Ugandan civic advocacy and engagement and increase government transparency and accountability, CIPESA has entered into memorandums of understanding (MoU) with two grassroots based centres. One of the centres, Busoga Rural Open Source & Development Initiative (BROSDI), is a non-profit centre working to improve rural livelihoods and the second is the local government-run Kasese eSociety. The MOUs provide for CIPESA’s training of centre staff in citizen journalism and the undertaking and reporting on surveys, focus group discussions and polls on prevailing governance, political and service delivery issues. The centres are responsible for mobilising organised groups to join a Network of users and advocates in the use of ICTs to improve citizen participation as well as reporting on the activities and developments in the work of mobilised network organisations. The contact details of centre visitors and collaborators are being collected to receive regular informative SMSs and emails from CIPESA on governance issues and how citizens can play a role in them.
An analysis by CIPESA of Ugandan policies and practices that enhance (or undermine) eDemocracy is well underway. The output of this will be briefing papers and fact sheets targeting policy makers and the media. Already published is a briefing note that explains the Open Government Partnership (OGP). The Partnership, launched on September 20, 2011 aims to promote transparency, empower citizens, fight corruption and harness new technologies to strengthen governance. CIPESA’s Open Government briefing (available here) explains the OGP, looks at OGP indicators and prospects in selected African countries (Ghana, Kenya, Liberia, Tanzania, Uganda, South Africa), and explores the role ICT could play in catalysing the achievement of open governance in Africa.
Similar to TIU, WOUGNET has also started its work to empower local people and communities in monitoring service delivery through ICTs. Its project is targeted at five districts in Northern Uganda: Apac, Oyam, Kole, Amuru and Gulu. The project, in its preliminary stages has so far seen mobilisation exercises undertaken in Gulu and Amuru. The sub-counties and parishes to work with in the two districts have been identified. WOUGNET is currently exploring a partnership with Track FM for radio talk shows to be conducted to discuss transparency and accountability in local languages.
In order to ensure citizens understand their basic human rights and the principles of good governance while dealing with the high complaints volume received, CHRAGG built a web based Complaints Handling Management Information System. However, the system is not accessible to citizens in remote areas and towns without CHRAGG branch offices. The Commission is currently developing and implementing additional features to the Complaint Handing System. The features via mobile phone platform are to incorporate text messages, image and video capabilities for informers or complainants. Additionally, the Commission is to send out information and also receive inquiries about its services through the platform. An MoU has been signed with the system design and development partner – Bessbrook International LTD. The Commission has also signed MoUs for collaboration with 10 non-government organisations.
Further information is available on individual organisations’ websites as well as the regional network’s social pages: Twitter ICT4DemEA and Facebook ICT for Democracy in East Africa.

Report of the Uganda Internet Governance Forum 2011

The report of the 4th Uganda Internet Governance Forum organised by the Collaboration on International ICT Policy for East and Southern (CIPESA) in conjunction with the Women of Uganda Network (WOUGNET) and Hive Colab on August 10, 2011, is available for download here

Uganda Holds 4th Internet Governance Forum

By Lillian Nalwoga
The Collaboration on International ICT Policy for East and Southern (CIPESA) in conjunction with the Women of Uganda Network (WOUGNET) and Hive Colab organised the 4th Uganda Internet Governance Forum (IGF) under the theme “Harnessing Internet Development. The forum was held on August 10, 2011 at Hive Colab premises in Kampala, brought together over 50 ICT enthusiasts.
The Uganda IGF is a multi-stakeholder forum open to representatives from Government, NGOs, academia, private sector, as well as any other entities and individuals interested in Internet Governance issues.
Key issues discussed st the 4th Uganda IGF included cyber security management; thepower of social media in citizen empowerment; importance of cloud computing in promoting e-commerce in Uganda,; adopting the best model of internet for Uganda and the management of Uganda’s Critical Internet Resources.
In his opening remarks, James Saaka, the Executive Director of the National Information and Technology Authority Uganda (NITA-U) said that Phase one of the District Business Information Centres had been complemented while Phase Two was underway.
Saaka also said that Phase one of the National Backbone Infrastructure/E-Government Infrastructure (NBI/EGI) project had been completed. Phase Two was scheduled for completion this year September and would involve the laying of 1,477 KM of additional Optical Fibre Cable in the districts of Mbale, Kumi, Soroti, Lira, Gulu, Nimule, Masindi, Hoima, Kyenjojo, Fort Portal, Kasese, Bushenyi, Mbarara, Nakasongola and Luwero. A map detailing the project coverage will soon be available on the NITA-U website. He further welcomed feedback from stakeholders, noting that a repository about government ICT projects was being developed and would be made accessible to the public in due course.
Participants discussed the Ugandan cyber laws which the President assented to six months ago. These included the Electronic Transactions Act, the Electronic Signatures Act and the Computer Misuse Act. Copies of these laws are now available for purchase from major bookshops. However, only the Computer Misuse Law is operational while regulations for the others have not yet been developed. Nevertheless, participants called for massive awareness creation for these laws as many citizens were not aware about their existence and their implications.
Meanwhile, Gloria Katuku, an official of the ICT Ministry, highlighted key strategies under development, which she said included the National Information Security Strategy to be implemented by NITA-U; the IPv6 strategy, awaiting approval from the ICT Minister and the Dot Ug ccTLD Management strategy, which is available on the Ministry Website www.ict.go.ug for comments.
Participants called for the adoption of new ICT tools for communicating and engaging with the government on national matters. They called for the adoption of an internet model that was free and open for all to access. This includes embracing the power of mobile internet hence the need for government to increase mobile penetration by lowering Total Cost of Ownership (TCO) of mobile phones. Measures such as removal of import duties and Value added Tax (VAT) on mobile devices should also be considered by government, they said.
The outcomes of the 4th Uganda IGF will be presented at the regional East African IGF due to take place in Kigali, Rwanda on August 17 –18, 2011.
Presentations made at the Forum can be downloaded here:
Cloud Computing and ecommerce+uigf2011
NIGF PresentationPower of Social Media in Citizen Empowerment
UIGF online discussions 2011
What kind of Internet do you want
NIGF programme 2011

New Trends in ICT Could Foster African Development

Addis Ababa, 04 May 2011 (ECA) – Experts attending a session on new ICT trends in relation to fostering industrialisation and socio-economic development expressed optimism on the benefits that African can derive from using ICT-enabled services, such as open data access, social media, FOSS applications, and mobile computing.
“Although Africa is not up to speed when it comes to internet connectivity, the continent has 110 million users,” said Dr. Tarek Cheniti of the Said Business School. “Africans are responsive to technology and we have to build on that.”
The session was held during the May 2-5 Second Session of the Committee on Development Information, Science and Technology – CODIST II. According to the Information and Communication Service of the Economic Commission for Africa – ECA, participants focused on the uptake of ICTs in Africa and emphasised that the continent has led the global shift as one of the fastest to turn from fixed to mobile telephony.
Participants were awash with examples of initiatives impacting on society –the village phone operators in Uganda; the optimal grain market information via SMS initiative in Niger; and the e-Care initiative in Ghana.
An alternative to the social networking tool Facebook has emerged: Asanja, boasts a quarter of a million subscribers. In addition, various imitations of youtube and increased use of professional networks, such as linkedafrica.com are thriving.
Mobile applications, such as Mpesa, the famous Kenyan mobile money transfer service launched by Safaricom, are changing the way ordinary Kenyans conduct business. In Ethiopia the ECA is supporting researchers in Addis Ababa University to develop a health communication systems and an Ethiopian (script) keyboard for smart phones.
On the education front, the one laptop per child project has placed 100,000 laptops in as many children in Rwanda, according to the participants, that number could double by the end of 2011. These laptops are not only networked and linked to the internet, they carry 100 books. The country aims to see all its children equipped with one laptop each by 2015.
It was indicated that tablets with the capacity to carry 1,000 books are now under production for distribution to children. Participants stressed, however, that although the laptops are very helpful for advancing children’s education, they should be manufactured in Africa.
On other discussions, the session learnt that African governments are yet to venture into open (government) data systems, which give free access to data sets or information sets produced or commissioned by government or government controlled entities.
José M. Alonso, from CTIC (Spain) said, moving to open data systems, “generates economic return on investments via the creation of innovative products and services by third parties. It also increases transparency, accountability and democratisation of public data, and increases government efficiency and effectiveness.”
In order to reap all the benefits of innovations in science and technology, though, African countries have been urged to first have sound policies for agriculture, education and all other sectors, which could then be complemented by Science and Technology Policies.
–          ECA Press Release No. 61/2011