CIPESA Submission to UN Special Rapporteur Spotlights Rights Concerns in Africa’s Covid-19 Response

By Daniel Mwesigwa |

Many African governments have employed heavy-handed methods in response to the Covid-19 pandemic. These measures, both offline and online, have undermined various rights and there are fears that they might be entrenched after the pandemic subsides.

In response, the United Nations Special Rapporteur on Freedom of Association and Assembly  has  issued detailed key principles which governments and law enforcement agencies should follow to avoid human rights abuses. During consultations to inform the guidelines, the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) made submissions to the Special Rapporteur, highlighting major rights concerns in various African countries’ Covid-19 response.

Restrictions on the enjoyment of civil and political rights are permitted under the International Covenant on Civil and Political Rights (ICCPR) in order to protect public health. The International Covenant on Economic, Social and Cultural Rights (ICESCR) also permits the restriction of the enjoyment of the right to the highest attainable standard of physical and mental health, subject to the conditions under Article 4 including “promoting the general welfare in a democratic society”. However, CIPESA’s submission notes that various countries have abused emergency powers and thereby violated numerous rights.

Many African countries that have announced curfews, travel bans, compulsory quarantines, restrictions on public gatherings and closure of education institutions. These include Burkina Faso, Democratic Republic of Congo, Eritrea, Ghana, Ivory Coast, Kenya, Mauritius, Nigeria, Rwanda, Senegal, South Africa, Tunisia, Uganda and Zimbabwe. In enforcing these measures, many rights have been violated. In Nigeria, security forces had killed 18 people while enforcing the lockdown, by April 16, 2020, according to the National Human Rights Commission. In Rwanda, police shot and killed two people for violating the two-week lockdown. In Uganda, security forces have shot and wounded two people.

To stem the spread of misinformation, for instance, in Kenya, South Africa and Zimbabwe, it is now criminal to spread alleged misinformation on Covid-19. Scores of journalists and bloggers in Kenya, Guinea, Uganda, Egypt, among others, have been beaten, detained, or arraigned in court over their reporting on Covid-19.

Meanwhile, the extent of surveillance and data-based contact tracing in African countries is not fully known. So far, Kenya is reportedly monitoring the mobile phones of individuals who are under self-isolation. In South Africa, telecom companies are compelled to give the government location data unde the published amendments to the National Disaster Act to combat Covid-19. And in Uganda, a presidential adviser coordinating the Covid-19 fight said on April 3 that an “intensive surveillance” campaign was being launched with the aid of telecom companies to trace more than 2,000 individuals.  Disturbingly, most of the information about governments’ location surveillance programmes is ad hoc and dispersed across departments and agencies that might not have the remit to conduct such sensitive duties.

In his 10 key principles, the UN Special Rapporteur said that where new laws or regulations are adopted, any limitations on rights imposed must adhere to the principles of legality, necessity and proportionality. He added that the free-flow of information is crucial in times of crisis and laws criminalising ‘false news’, including those targeting human rights defenders, must be avoided.

CIPESA has made various recommendations for state authorities to speedily reinstate  full protection for freedoms once the emergency is over. They include:

  • Dismantle the surveillance apparatus constituted as part of combating the spread of the coronavirus and destroy all the data collected during the tracking exercise as it would have served the purpose for which it was collected.
  • Make public announcements specifying the end of the restrictions and the reinstatement of all freedoms. This should specifically aim to assure citizens of confidence to enjoy their rights.
  • Issue transparency reports detailing the Corona virus-linked surveillance activity, including tools and technologies used, state agencies and private entities involved, number of persons whose phones and data were tracked, the types of data that was collected, which entities accessed the data, and what safeguards were instituted to guard against misuse of the data and the surveillance apparatus.
  • Repeal all laws, decrees, declarations and guidelines that could have intended to limit freedoms in the wake of Covid-19. There should be express declarations and statements that such interim or temporal measures were not aimed at limiting assembly and association but at containing Covid-19 and should not be applied in the aftermath of Covid-19.

Please find the full submission here.

COVID-19 Content Moderation Research Letter

Open Letter |

As the COVID-19 pandemic spreads across the globe, the importance of  technology platforms and their real world impact has never been clearer. The various platforms are being used to communicate, assemble, research the virus, provide mutual aid, and more. This statement notes that many platforms have increased their reliance on automated content moderation during the pandemic, while simultaneously removing misinformation and apparently inaccurate information about COVID-19 at an unprecedented rate.

The Collaboration on International ICT Policy for East and Southern Africa (CIPESA) joined 74 organisations and individuals in signing a letter to technology platforms urging them to

  1. Immediately commit to preserving all data on content removal during the COVID-19 pandemic, including but not limited to information about which takedowns did not receive human review, whether users tried to appeal the takedown (when that information is available), and reports that were not acted upon.
  2. Preserve all content that the platform is automatically blocking or removing, including individual posts, videos, images, and entire accounts.
  3. Produce transparency reports that include information about content blocking and removal related to COVID-19
  4. Provide access to this data in the future to researchers and journalists, recognizing that privacy will need to be ensured.

Find the full coalition letter here.

Why Access to Information on Covid-19 is Crucial to Persons with Disabilities in Africa

By Paul Kimumwe |

While the Coronavirus disease (Covid-19) continues to ravage the world, there is growing concern that critical messages about the disease that are disseminated by health authorities, telecom companies, and broadcasters are not reaching persons with visual and hearing impairments.

In order to create public awareness about the pandemic, African governments are using mass media, notably radio and television, as well as Information and Communication Technologies (ICT), particularly  social media and mobile telephony platforms. The countries with confirmed Covid-19 cases, such as the Democratic Republic of Congo, Eritrea, Ivory Coast, Kenya, Nigeria, Rwanda, Senegal, South Africa, Tunisia, and Uganda, have restricted people’s movements and banned public meetings.

Various telecommunication companies, such as MTN Uganda, Safaricom in Kenya, MTN Ghana, have also removed service charges on mobile money transactions and discounted internet data prices so as to increase accessibility and affordability of the internet.

In South Africa, Vodacom and MTN are “zero-rating” information portals run by the country’s Department of Health, meaning they allow users to access vital information about the disease even when they do not have data bundles. Vodacom customers can get free vital information about the Covid-19 pandemic by visiting the website, www.sacoronavirus.co.za. 

However, concern is growing that some persons with disabilities are being left behind in accessing information on Covid-19. This is because, despite the recent expansion in the usage of ICT in the region, a large section of persons with disabilities faces digital exclusion due to lack of access and affordability of the requisite ICT tools and equipment,  as well as failure by broadcasters and telecom operators to provide information and services in disability friendly formats. 

Ms. Judy Okite, a disability rights activist and founder of the Association for Accessibility and Equality, says that in Kenya, it is “once in a while when they [media and government] remember there is a [need for a] sign language interpreter during Covid-19 related press briefing but, it’s very unsatisfactory.” She adds that there are no messages in braille, and for live broadcasts of discussions by national experts leading the fight against Covid-19, there is neither sign language nor captions.

The situation is similar in Ethiopia, according to Awoke Dagnew, who works with the Ethiopian charity organisation Together! He says most persons with disabilities in Ethiopia are being excluded because “most of the messages and platforms are in formats and via [electronic] channels that persons with disabilities have limited access to,” namely, television, radio, social media and telephone messages.

While several African countries have  enacted laws and policies to advance the rights of persons with disabilities, including those on access and use of ICT, these laws have largely remained on paper as key provisions are neither being implemented nor enforced. For example, while broadcasters are required by law in many African countries to have sign language insets or subtitles in newscasts, educational programmes and other programmes covering national events, there is little evidence of this being done. Indeed, some key television broadcasts and public service announcements related to Covid-19 have neither sign language interpretation nor sub-titling.

See: Removing Barriers to ICT Accessibility for Persons with Disabilities in  Kenya, Tanzania and Uganda

“In Uganda, [whereas] the Ministry of Health released a video in sign language with general information, still graphics used in most informative materials are not in font types, sizes and colour combinations [optimised] for the visually impaired,” observed Mohamed Kimbugwe, the Digitalization and Human Rights Technical Advisor at the GIZ office in Uganda. Moreover, while major television stations have sign language interpretation on major new bulletins, this is not always the case for other crucial public awareness campaigns, such as press conferences and updates from the national Covid-19 task force.

In Nigeria, sections 24 and 25 of the Discrimination Against Persons with Disabilities (Prohibition) require public hospitals and the government to ensure that persons with disabilities are given special considerations, including provision of special communication during situations of risk, emergicies (such as Covid-19) and other natural causes.

 In the wake of declaring Covid-19 a global pandemic, the WHO  issued guidelines to mitigate the impact of the outbreak on persons with disabilities. It called upon governments to take action to ensure that persons with disabilities are not left behind in the fight against Covid-19. Regarding Covid-19 public health information and communication,  the WHO urged governments to:

  • Include captioning and, where possible, sign language for all live and recorded events and communications. This includes national addresses, press briefings, and live social media. 
  • Convert public materials into “Easy Read” format so that they are accessible for people with intellectual disability or cognitive impairment. 
  • Develop accessible written information products by using appropriate document formats, (such as “Word”), with structured headings, large print, braille versions and formats for people who are deafblind. 
  • Include captions for images used within documents or on social media. Use images that are inclusive and do not stigmatise disability. 
  • Work with disability organisations, including advocacy bodies and disability service providers to disseminate public health information.

The International Disability Alliance (IDA) has also issued key recommendations towards a disability-inclusive Covid-19 response, including the requirement that persons with disabilities must receive information about infection mitigating tips, public restriction plans, and the services offered, in a diversity of accessible formats with use of accessible technologies.

The implementation of the WHO and IDA guidelines and recommendations need not be treated as a favour, as African governments are obligated under both the United Nations Convention on the Rights of Persons with Disabilities (CRPD) and the Protocol to the African Charter on Human and Peoples’ Rights on the Rights of Persons with Disabilities in Africa (ACHPER PD) to provide equal opportunities, accessibility and inclusion of persons with disabilities. Specifically, Article 9(b) of the CRPD requires states to take appropriate measures to ensure that persons with disabilities have access, on an equal basis with others, to information, communications and other services, including electronic services and emergency services.

Additionally, Article 25(b) of the CRPD requires states to take all appropriate measures to ensure access for persons with disabilities to health services (and information) that are gender-sensitive, including health-related rehabilitation.

On the other hand, state are required, under Article 19(2) of the ACHPER PD Protocol to put in place policy, legislative, administrative and other measures to ensure these rights, on the basis of equality, including requiring private entities, such as telecom and television companies, to provide information and services in accessible and usable formats for persons with disabilities.

Re-echoing the WHO guidelines, Okite recommends that governments and other agencies, including telecom and broadcasting companies involved in the design and dissemination of Covid-19 related public information, should ensure that they make all the information accessible to persons with disabilities. “If it’s online content, let it be in an accessible format, in some instances use diagrams, in a live interview /discussion let there be transcriptions or sign language that all persons may get information first-hand to avoid anxiety and fear and misunderstanding.” 

Televised programmes that feature experts discussing Covid-19 should have sign language interpreters and transcriptions to enable persons with visual and hearing impairments to benefit from the expert knowledge.

In Uganda, the National Union for Persons with Disability (NUDIPU) has called for the suspension of the social media tax (OTT) whose introduction in 2018 exacerbated the digital exclusion of marginalised populations, to enhance access to information and ease communication for persons with disabilities, especially the deaf.

In designing and disseminating Covid-19 related messages, telecom companies need to ensure that these are in multiple formats – including SMS, audio, visual and in disability friendly formats.

Centre for Human Rights and CIPESA Conduct Study on Civil Society in the Context of the Digital Age in Africa

By Center for Human Rights and CIPESA |
The study on Civil society in the digital age in Africa: identifying threats and mounting pushbacks was undertaken by the Centre for Human Rights, University of Pretoria and the Collaboration on International ICT Policy in East and Southern Africa (CIPESA) to explore the extent of state-sponsored digital challenges that the civil society in Africa is faced with. It illustrates the challenges faced by civil society organisations and the importance of digital security measures.
Considering the digital threats contributing to the shrinking civic space on the continent, the study highlights the international and regional framework governing the activities of civil society. It further maps the national legislative and policy threats against civil society in selected African countries: Egypt, Sierra Leone, Uganda and Zambia. The study shows how these digital threats not only limit the operations and existence of civic society but also impede the enjoyment of human rights such as the freedoms of association, assembly and the right to freedom of expression.
Based on the findings of the study, it is argued that civil society organisations are significant players in the democratic development and protection and promotion of human rights and thus, their operations and rights should be safeguarded. The study, therefore, calls on African governments to respect their obligations under international human rights law and adopt measures that enable civil society to perform their mandate in promoting good governance, accountability and respect of human rights on the continent, especially in the context of the digital age. The study also recommends the civil society to devise methods of countering digital threats. This could be done through the development and implementation of human rights-sensitive organisational data protection, digital security policies and enhanced organisational understanding of how they can harness digital technologies for digital security purposes. Further, the study encourages the private sector and funders to support and complement the efforts by the civil society in advancing digital rights and opening up the civic space.


Civil society in the digital age in Africa: identifying threats and mounting pushbacks

English

Civil society in the digital age in Africa identifying threats and mounting pushbacks

This report documents the threats to civil society in the digital age by examining the legislative and regulatory framework, as well as state action in four countries in Africa: Egypt, Sierra Leone, Uganda and Zambia. The recommendations emanating from the research call for the states to revise and repeal identified restrictive laws and align them with international standards.
Download the full study here.

Joint Civil Society Statement: States Use of Digital Surveillance Technologies to Fight Pandemic Must Respect Human Rights

Joint Statement |

The COVID-19 pandemic is a global public health emergency that requires a coordinated and large-scale response by governments worldwide. However, States’ efforts to contain the virus must not be used as a cover to usher in a new era of greatly expanded systems of invasive digital surveillance.

We, the undersigned organizations, urge governments to show leadership in tackling the pandemic in a way that ensures that the use of digital technologies to track and monitor individuals and populations is carried out strictly in line with human rights.

Technology can and should play an important role during this effort to save lives, such as to spread public health messages and increase access to health care. However, an increase in state digital surveillance powers, such as obtaining access to mobile phone location data, threatens privacy, freedom of expression and freedom of association, in ways that could violate rights and degrade trust in public authorities – undermining the effectiveness of any public health response. Such measures also pose a risk of discrimination and may disproportionately harm already marginalized communities.

These are extraordinary times, but human rights law still applies. Indeed, the human rights framework is designed to ensure that different rights can be carefully balanced to protect individuals and wider societies. States cannot simply disregard rights such as privacy and freedom of expression in the name of tackling a public health crisis. On the contrary, protecting human rights also promotes public health. Now more than ever, governments must rigorously ensure that any restrictions to these rights is in line with long-established human rights safeguards.

This crisis offers an opportunity to demonstrate our shared humanity. We can make extraordinary efforts to fight this pandemic that are consistent with human rights standards and the rule of law. The decisions that governments make now to confront the pandemic will shape what the world looks like in the future.

We call on all governments not to respond to the COVID-19 pandemic with increased digital surveillance unless the following conditions are met:

  1. Surveillance measures adopted to address the pandemic must be lawful, necessary and proportionate. They must be provided for by law and must be justified by legitimate public health objectives, as determined by the appropriate public health authorities, and be proportionate to those needs. Governments must be transparent about the measures they are taking so that they can be scrutinized and if appropriate later modified, retracted, or overturned. We cannot allow the COVID-19 pandemic to serve as an excuse for indiscriminate mass surveillance.
  2. If governments expand monitoring and surveillance powers then such powers must be time-bound, and only continue for as long as necessary to address the current pandemic. We cannot allow the COVID-19 pandemic to serve as an excuse for indefinite surveillance
  3. States must ensure that increased collection, retention, and aggregation of personal data, including health data, is only used for the purposes of responding to the COVID-19 pandemic. Data collected, Fed, and aggregated to respond to the pandemic must be limited in scope, time-bound in relation to the pandemic and must not be used for commercial or any other purposes. We cannot allow the COVID-19 pandemic to serve as an excuse to gut individual’s right to privacy.
  4. Governments must take every effort to protect people’s data, including ensuring sufficient security of any personal data collected and of any devices, applications, networks, or services involved in collection, transmission, processing, and storage. Any claims that data is anonymous must be based on evidence and supported with sufficient information regarding how it has been anonymized. We cannot allow attempts to respond to this pandemic to be used as justification for compromising people’s digital safety.
  5. Any use of digital surveillance technologies in responding to COVID-19, including big data and artificial intelligence systems, must address the risk that these tools will facilitate discrimination and other rights abuses against racial minorities, people living in poverty, and other marginalized populations, whose needs and lived realities may be obscured or misrepresented in large datasets. We cannot allow the COVID-19 pandemic to further increase the gap in the enjoyment of human rights between different groups in society.
  6. If governments enter into data sharing agreements with other public or private sector entities, they must be based on law, and the existence of these agreements and information necessary to assess their impact on privacy and human rights must be publicly disclosed – in writing, with sunset clauses, public oversight and other safeguards by default. Businesses involved in efforts by governments to tackle COVID-19 must undertake due diligence to ensure they respect human rights, and ensure any intervention is firewalled from other business and commercial interests. We cannot allow the COVID-19 pandemic to serve as an excuse for keeping people in the dark about what information their governments are gathering and sharing with third parties.
  7. Any response must incorporate accountability protections and safeguards against abuse. Increased surveillance efforts related to COVID-19 should not fall under the domain of security or intelligence agencies and must be subject to effective oversight by appropriate independent bodies. Further, individuals must be given the opportunity to know about and challenge any COVID-19 related measures to collect, aggregate, and retain, and use data. Individuals who have been subjected to surveillance must have access to effective remedies.
  8. COVID-19 related responses that include data collection efforts should include means for free, active, and meaningful participation of relevant stakeholders, in particular experts in the public health sector and the most marginalized population groups.

Signatories:

7amleh – Arab Center for Social Media Advancement

Access Now

African Declaration on Internet Rights and Freedoms Coalition

AI Now

Algorithm Watch

Alternatif Bilisim

Amnesty International

ApTI

ARTICLE 19

Asociación para una Ciudadanía Participativa, ACI Participa

Association for Progressive Communications (APC)

ASUTIC, Senegal

Athan – Freedom of Expression Activist Organization

Barracón Digital

Big Brother Watch

Bits of Freedom

Center for Advancement of Rights and Democracy (CARD)

Center for Digital Democracy

Center for Economic Justice

Centro De Estudios Constitucionales y de Derechos Humanos de Rosario

Chaos Computer Club – CCC

Citizen D / Državljan D

Civil Liberties Union for Europe

CódigoSur

Coding Rights

Coletivo Brasil de Comunicação Social

Collaboration on International ICT Policy for East and Southern Africa (CIPESA)

Comité por la Libre Expresión (C-Libre)

Committee to Protect Journalists

Consumer Action

Consumer Federation of America

Cooperativa Tierra Común

Creative Commons Uruguay

D3 – Defesa dos Direitos Digitais

Data Privacy Brasil

Democratic Transition and Human Rights Support Center “DAAM”

Derechos Digitales

Digital Rights Lawyers Initiative (DRLI)

Digital Security Lab Ukraine

Digitalcourage

EPIC

epicenter.works

European Digital Rights – EDRi

Fitug

Foundation for Information Policy Research

Foundation for Media Alternatives

Fundación Acceso (Centroamérica)

Fundación Ciudadanía y Desarrollo, Ecuador

Fundación Datos Protegidos

Fundación Internet Bolivia

Fundación Taigüey, República Dominicana

Fundación Vía Libre

Hermes Center

Hiperderecho

Homo Digitalis

Human Rights Watch

Hungarian Civil Liberties Union

ImpACT International for Human Rights Policies

Index on Censorship

Initiative für Netzfreiheit

Innovation for Change – Middle East and North Africa

International Commission of Jurists

International Service for Human Rights (ISHR)

Intervozes – Coletivo Brasil de Comunicação Social

Ipandetec

IPPF

Irish Council for Civil Liberties (ICCL)

IT-Political Association of Denmark

Iuridicum Remedium z.s. (IURE)

Karisma

La Quadrature du Net

Liberia Information Technology Student Union

Liberty

Luchadoras

Majal.org

Masaar “Community for Technology and Law”

Media Rights Agenda (Nigeria)

MENA Rights Group

Metamorphosis Foundation

New America’s Open Technology Institute

Observacom

Open Data Institute

Open Rights Group

OpenMedia

OutRight Action International

Pangea

Panoptykon Foundation

Paradigm Initiative (PIN)

PEN International

Privacy International

Public Citizen

Public Knowledge

R3D: Red en Defensa de los Derechos Digitales

RedesAyuda

SHARE Foundation

Skyline International for Human Rights

Sursiendo

Swedish Consumers’ Association

Tahrir Institute for Middle East Policy (TIMEP)

Tech Inquiry

TechHerNG

TEDIC

The Bachchao Project

Unwanted Witness, Uganda

WITNESS

World Wide Web Foundation