Tanzania Entrenches Digital Rights Repression Amidst Covid-19 Denialism and a Looming Election

By Edrine Wanyama |

On July 17, 2020, the Tanzania government issued new Electronic and Postal Communications (Online Content) Regulations, 2020 that apply to online content production, hosting and dissemination. The regulations entrench the licencing and taxation of bloggers, online discussion forums, radio and television webcasters, and repress online speech, privacy and access to information.

The passage of the new regulations raises concerns over free speech and access to information as they come into force barely three months before Tanzania holds presidential elections on October 28, 2020, a period when civic engagement and transparency and accountability in governance requires access to a range of information and viewpoints. The regulations also come amidst Covid-19 denialism by President Pombe Magufuli’s government, which has denied citizens access to vital information and undermined efforts to contain the spread of the virus in the east African country.

Tanzania has been widely criticised for its lacklustre response to the Covid-19 pandemic, yet the regulations aim to further stifle access to health information by prohibiting the publication of “content with information with regards to the outbreak of a deadly or contagious disease in the country or elsewhere without the approval of the respective authorities.”

Earlier this year, the communications regulator, Tanzania Communications Regulatory Authority (TCRA), banned the independent Mwananchi newspaper from publishing online for six months, after accusing it of carrying a false and misleading news report on Covid-19. At the time, TCRA said the publisher had flouted the much-criticised Electronic and Postal Communications (EPOCA) (Online Content) Regulations, 2018, which have been replaced by the new regulations. On July 9, 2020, the TCRA suspended the independent Kwanza Online TV for 11 months, over a report on its Instagram account that cited a health alert issued by the United States embassy in Tanzania, on the Covid-19 situation in the country.

In July 2020, United Nations experts noted that Covid-19 had compounded pre-existing human rights concerns in Tanzania, notably regarding the right to freedom of expression, including freedom to seek, receive and impart information. They added that Tanzania’s government was not meeting its commitments on information sharing and transparency after it stopped releasing statistics on Covid-19 cases at the end of April, and President Magufuli declared the country virus-free in early June.

The new regulations require online content service providers, internet service providers, and application services licensees to pay exorbitant fees for licensing and renewal of licences. Providers of “online content service”, described as “content broadcasting to the public through internet websites, application software, forums, blogs, weblogs, microblogs, public account, instant messaging tools, online live streaming, aggregators and other related platforms”, pay an application fee of Tanzania Shillings (TZS) 100,000 (USD 44); initial licence fee of USD 440 or USD 220; annual licence fee of USD 440 or USD 220; and a licence renewal fee of USD 440 or USD 220. The higher fees are to be paid by providers of “news and current affairs”; the lower ones by providers of entertainment, educational or religious content.

Radio and television operators that stream content online will pay USD 22 in application fees, USD 88 for the initial license, another USD 88 in annual licence fees, and USD 88 in licence renewal fees. The duration of all licences is three years.

Similar measures have previously been adopted to gag online content providers including broadcasters and bloggers during elections as was in the Broadcasting Services (Content) (The Political Party Elections Broadcasts) Code 2015.

The new regulations introduce a problematic definition of “news related content”, namely online news information gathering, compiling, editing, publication and broadcasting in a manner similar or that bears a resemblance to traditional media services provision. This essentially covers all information provided online. Similarly, the definition of an “online forum” has been expanded compared to that in the 2018 regulations, to cover every possible online fora and “online platforms”. These definitions are so vague that their application is potentially boundless in scope. With the past experiences of crackdown on media houses and journalists in Tanzania, these definitions appear to be calculated to target individuals and organisations such as Jamii Forums that champion free expression.

The new regulations raise the requirements for applicants, as well as the obligations of licensees, which could have a chilling effect on digital rights. Under regulation 6(2), applicants must provide certified copies of the certificate of registration, tax identification number, tax clearance certificate (for companies or non-government organisations) and national identity card. Furthermore, the applicant must provide a list of owners and the management team, editorial guidelines (if applying to provide “news and current affairs”) and technical description of facilities to be used. Moreover, under regulation 6(i), the TCRA may require additional documents.

The regulations expand the obligations of online content service providers and, under regulation 9(g),   require licensees to remove prohibited content immediately upon being ordered by TCRA. This does not provide room for verification or the right to be heard before removal is effected. Further regulation 9(h) and regulation 14 hold the licensee accountable for all information published. This imposes a heavy burden on licensees, including bloggers with no journalistic skills or resources to verify all information before publication, which curtails freedom of expression and denies citizens access to a variety of information. Moreover, for some unexplained reason, regulation 10 bars radio and television stations that hold district or regional license from live streaming content.

Some provisions potentially violate the right to privacy and undermine free expression. The requirement to install cameras in internet cafes and to store images recorded for 12 months has been retained under regulation 13. Further, the requirement to assign static public Internet Protocol (IP) addresses to computers in cafes would discourage usage of circumvention tools, such as Virtual Private Networks (VPN), which enable users to bypass network restrictions and to enhance their anonymity.

Furthermore, regulation 6 in as far it requires attachment of a tax identification number certificate, national identity card of the applicant and curriculum vitae, as well as academic qualifications of staff in regulation 12 (b), exposes private data. In the absence of a law on data protection and privacy in Tanzania, there is no guarantee that individuals’ data will be safeguarded against unauthorised access and disclosure.

The new regulations expand the list of prohibited content to a wide and ambiguous scope that  fails to meet the internationally acceptable limitations to freedom of expression. For instance, while para.2 of the Third Schedule protects personal privacy and human dignity, it renders a publisher liable for slander and defamation even where the published information is true. This ignores the widely acceptable defence of truth to defamation. Moreover, it is increasingly recommended globally that defamation should be decriminalised.

Furthermore, para.3 prohibits publication of information on public security, violence and national security, including undefined “news, statements or rumors for the purpose of ridicule, abuse or harming the reputation, prestige or status of Tanzania or its national anthem, symbols and logos.” This prohibition is contrary to freedom of expression guarantees provided for under article 8 of the Constitution of Tanzania. The prohibition of publication of information on demonstrations and marches potentially inhibits freedom of assembly and association, which are also guaranteed by article 20 Tanzania’s Constitution.

Failure by the regulations to clearly define prohibited information, such as that considered a threat to national security or public order in paras. 3(d) and (h), to the national currency or the national economy in para.3(f), or information relating to terrorist attacks, droughts, weather forecasts or occurrence of natural calamities para.8(b), could be used by advantaged authorities to wantonly punish critics of government and its leaders.

Regulation 21 introduces a general penalty for breaching the regulations where no specific punishment has been prescribed: a fine of not less than USD 2,200 or imprisonment for a term of not less than 12 months, or both.

In their current state the regulations will further narrow the already shrinking space for digital rights and freedoms in Tanzania, as they will muzzle freedom of expression, access to information, and individual privacy. Such freedoms are particularly important in times of elections and a pandemic. The government should therefore consider repealing or amending the EPOCA (Online Content) Regulations, 2020 so that they progressively promote the enjoyment of digital rights and freedoms.

Malawi Telcos Reduce Data Prices in Response to CHRR, CIPESA Campaign

By Jimmy Kainja |

Malawi’s two leading telecommunication companies, Airtel Malawi and Telekom Networks Malawi (TNM), have reduced data prices in recent weeks. In a July 30, 2020 statement, Airtel Malawi announced new data bundle prices, with reductions of up to 40%. Only a month earlier in June 2020, Airtel Malawi published financial statements showing it recorded profits of 588% for the year ended December 2019. Also in July 2020, TNM announced reduced data rates. Despite the company recording a 10% reduction in profits in 2019 compared to 2018, it remains hugely profitable at Malawi Kwacha (MK) 16 billion (USD 21 million) after tax.
Both companies indicated that the reduction in pricing was a response to public calls for affordable internet. In a joint statement issued on July 13, 2020, the Centre for Human Rights and Rehabilitation (CHRR), the Collaboration on International ICT Policy for East and Southern Africa (CIPESA), and other organisations urged the Malawi government to review the cost of telecommunications services, especially in view of Covid-19 restrictions some of which have led to increased reliance on digital technologies in Malawi and across the world. 
According to the statement, at MK15,500 (USD 21), the cost of a monthly bundle of 10GB was equivalent to half the minimum wage of the average Malawian, which currently stands at MK 35,000 (USD 47). Meanwhile, the country maintained a 17.5% value-added tax (VAT) on mobile phones and services, a 16.5% VAT on internet services and an additional 10% excise duty on mobile phone text messages and internet data transfers, introduced in 2015. 
The statement also pointed out the new government’s campaign manifesto, which included a commitment to reduce the cost of ICT services, through, among other things, securing access to the new submarine infrastructure along the East African coast; review of the taxation regime of the ICT sector; extending broadband internet connection to all urban and rural centres through roll out of a fibre optic cable network; and removal of all tariff and non-tariff barriers on equipment and devices (including laptops and computers, cables, modems, routers, etc.) in order to reduce the cost of broadband internet.
Indeed, the statement was followed by an appeal by the newly appointed Minister of Information tasking the Malawi Communications Regulatory Authority (MACRA) to take measures to reduce internet tariffs. Speaking at a familiarisation tour of MACRA, Gospel Kazako agreed with CHRR, CIPESA and others that the cost of the internet in Malawi was too high. He said while the government may not be able to reduce taxes on services, telecommunications companies should not enjoy huge profit margins.  
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Illustration – The Nation, Tuesday July 21, 2020
In response to Kazako’s appeal, MACRA’s Director General Henry Shamu is quoted by The Nation as stating that the high cost of services was a pertinent issue that required urgent consideration. “So we will engage the operators on how we can best address the issue. We as MACRA also expect the charges to go down,” said Shamu. MACRA followed up on its word by convening a meeting with the service providers on July 28, 2020 to explore possibilities of data cost reduction plans.
Whereas the recent data price reductions have been criticised as cosmetic, they highlight the potential of civil society engagement  that reaches the right stakeholders to influence policy actions.

FIFAfrica20: Call For Proposals

Announcement |

The Collaboration on International ICT Policy for East and Southern Africa (CIPESA) and Paradigm Initiative (PIN) are pleased to announce the 2020 edition of the Forum on Internet Freedom in Africa (FIFAfrica20) and to invite session proposals. This landmark event convenes a spectrum of stakeholders from across the internet governance and digital rights arenas in Africa and beyond to deliberate on gaps, concerns and opportunities for advancing privacy, free expression, non-discrimination and the free flow of information online.

In light of the prevailing Covid-19 pandemic, FIFAfrica20 will adopt a hybrid approach which blends online and physical interactions.

As such, we welcome session proposal applications including but not limited to:

  • In-country physical convenings of no more than 25 people as permitted and guided by Covid-19 in-country regulations.
  • Virtual sessions such as webinars, panel discussions, presentations, lightning talks.
  • Live social media engagements (Facebook Live, Instagram Live, Twitter Chats etc).
  • Pre-recorded materials such as short documentaries and podcasts.
  • Virtual exhibitions e.g. photography, digital stories, illustrative art, etc.

FIFAfrica 2020 will aim to livestream the successful sessions and to engage wider audiences via social media.

Subject to need and scope, limited funding is available to support coordination, technical and logistical aspects of successful session proposals. Cost-sharing and collaborative partnerships are strongly encouraged.

Please note the below important dates related to participation at the Forum:

  • Session proposals will be accepted till August 21, 2020
  • Successful session proposals will be directly notified by August 31, 2020.
  • Registration for participation will open August 31, 2020

Submit Your Session Proposal For #FIFAfrica20

For questions, please email [email protected]

 

Forum on Internet Freedom in Africa 2020 (FIFAfrica20) to be hosted by CIPESA in Partnership with Paradigm Initiative

Announcement |

On September 28-30, 2020, the seventh edition of the annual Forum on Internet Freedom in Africa (FIFAfrica) will be co-hosted by the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) and Paradigm Initiative (PIN). This landmark event convenes a spectrum of stakeholders from across the internet governance and digital rights arenas in Africa and beyond to deliberate on gaps, concerns and opportunities for advancing privacy, free expression, non-discrimination and the free flow of information online.

The CIPESA-Paradigm Initiative partnership on FIFAfrica20 builds on the two organisations’ longstanding commitment to advance digital rights in Africa.  It echoes the joint vision of a continent that respects, protects and promotes digital rights and strives to ensure that no one is digitally left behind.

In light of the current Covid-19 reality, FIFAfrica20 will adopt a hybrid approach which blends online and physical interactions. Over the course of three days, the FIFAfrica20 agenda will feature physical and virtual engagements, including satellite events in select countries, virtual sessions, and pre-recorded content. All interactions will maintain national Standard Operating Procedures (SOPs). Meanwhile, web streaming and social media will be utilised to reach and engage disparate audiences keen on participating in the Forum.

These measures will support FIFAfrica in continuing to be a platform where the rising challenges to the enjoyment of internet freedom in various African countries, including arrests and intimidation of online users, internet disruptions, and a proliferation of laws and regulations that undermine the potential of digital technology to drive socio-economic and political development, can be deliberated upon amongst a wide array of stakeholders.

Indeed, as the coronavirus continues to spread globally, various African governments have imposed sweeping measures such as travel bans, curfews, prohibition of mass gatherings, mandatory quarantines, closure of learning institutions, entertainment spots and borders to curb the pandemic. Some of these measures have boosted the use of digital technologies, including digital financial services and subsidised internet access.

However, the potential of technology to aid the containment of the spread of the coronavirus notwithstanding, the internet is now also posing a significant threat to fighting the pandemic. In many African countries, social media has been awash with speculation, false and misleading information on Covid-19. This has resulted in some legislative responses criminalising the spread of fake news related to Covid-19. In some countries, technology-based responses to the pandemic are marred by pre-existing regressive measures such as digital taxation and internet disruptions, which continue to undermine access to crucial information and the enjoyment of digital rights.

Meanwhile, there is a growing concern that minority and marginalised communities such as refugees and persons with disabilities are being left behind in accessing information on Covid-19. This is because, despite the recent expansion in ICT usage, digital exclusion persists due to limited access and affordability of the requisite ICT tools, and shortage of content in accessible  formats.

As such, this year, FIFAfrica will respond to how coronavirus-related government responses and restrictions are harming the enjoyment of digital rights, including the right to privacy and personal data protection, the right of access to information, and freedom of expression and association.

The conveners of FIFAfrica recognise that internet freedom is multi-faceted, and just like it requires to have a multiplicity of stakeholders working jointly, it also requires a diversity in the voices, backgrounds, viewpoints, and thematic work areas of those that attend FIFAfrica. As such, there are continued proactive efforts to include marginalised communities and at-risk groups in attendance, on panels, workshops and in session themes. FIFAfrica also puts internet freedom on the agendas of key actors including African policy makers, regulators, human rights defenders, academia, law enforcers, developers of internet freedom tools, and the media, paving the way for broader work on advancing digital rights on the continent and promoting the multi-stakeholder model of internet governance.

Hosting a hybrid FIFAfrica as a partnership between CIPESA and PIN keeps the stride of remaining responsive to the technology landscape in Africa and expanding the conversation on digital rights. FIFAfrica was initially hosted in Kampala, Uganda in 2014-2016. Since then, its expanding footprint has seen it being hosted in Johannesburg, South Africa in partnership with the Association for Progressive Communications (APC) in 2017, and in Accra, Ghana in partnership with the Media Foundation for West Africa (MFWA) in 2018. In 2019, FIFAfrica was hosted in Addis Ababa, Ethiopia, alongside the Ethiopia Ministry of Innovation and Technology (MINT).

Covid-19: How Civic Techies Are Stepping Up To Aid The Fight In Africa

By Melissa Zisengwe |

The outbreak of the Covid-19pandemic has seen a number of African civic tech initiatives support efforts to help citizens, governments, businesses and communities respond to the global health crisis that is affecting every part of our lives. Civic tech has enabled government, citizens and companies to track and slow the spread of Covid-19across different African countries.

According to the Civic Tech Innovation Network, there are at least 140 civic tech initiatives in Africa.

Civic Tech During Covid-19 in Africa

Across the continent, civic tech initiatives have been actively using their innovations to respond to the pandemic – showing the potential and shortcomings of technology  during a pandemic. Indeed, Covid-19 is an unprecedented opportunity to reimagine how technology can shape society. Although there are many civic tech initiatives stepping up to the fight against Covid-19, this blog post focuses on just eight initiatives. Here is how eight African civic tech initiatives are responding and helping during the Covid-19 crisis:

  1. Amandla.mobi-South Africa

The independent, community advocacy organisation Amandla.mobi seeks to build a more just and people-powered South Africa and has been campaigning on Covid-19 related issues. With a membership of over 600,000 people, Amandla’s recent Covid-19 related campaigns include: Make schools safe before they re-open, Stop the late payment of social grants, families are struggling enough. Demand Minister of Social Development and Sassa CEO act, Coronavirus, here’s what mobile networks should do. All these campaigns focus on daily issues that South Africans are facing.

The campaigns are run based on Amandla.mobi’s founding principle – turning every mobile phone into a democracy building tool so that no matter where South Africans live; the language they speak or issues they care about, they can take action with others.

2. BudgIT-Nigeria

The Nigerian innovative enterprise focuses on simplifying the national budget and public data, making it accessible to the general public to aid participatory governance. BudgIT in partnership with Civic Hive have been tracking Covid-19 funds and allocations through the CovidFund Tracka portal. It tracks Covid-19 donations given to the federal and state governments of Nigeria ranging from private and public, local and international organizations. According to Budgit the CovidFund Tracka portal enables them to  monitor resources and give reports of palliatives being given to citizens. The platform lists the Covid-19 donations and it allows citizens to search through the data sheet by state, donor, name, donation details, donation type and more, currently CovidFund Tracka has tracked down 294 donations by private and public, local and international organizations. It follows up this effort through social media by sharing the news of donations.

Through the CovidFund Tracka platform they also have a built-in Covid-19 dashboard which provides Covid-19 information such as number of tests, confirmed cases, active cases, recovered cases and deaths.

According to BudgIT’s Media & communications lead, Damilola Ogundipe civic tech has to play the important role of advocating for accountability, citizen engagement, and information, monitoring government response to all citizens including persons with disabilities during Covid-19.

3. Code for Africa-Africa (CfA)

Code for Africa, one of the largest, if not the largest civic tech organisation in Africa has been using technology and data to build digital democracies and empower citizens with actionable information.

In response to the pandemic Code for Africa started working on multiple initiatives, including:

  • To digitise and publish local Africa-specific data and scientific research to help planners better understand which specific communities, infrastructure and/or services are most vulnerable to Covid-19, and what countermeasures might be most effective;
  • To debunk the most harmful misinformation and quackery, that has become a tsunami or ‘infodemic’ on social media and that is blunting public efforts to tackle Covid-19. The partners will do this by fact-checking misleading memes and claims, as part of a wider CfA partnership with Facebook and WhatsApp, while simultaneously amplifying the voices of credible African scientific researchers, and empowering African newsrooms and social media influencers to fight misinformation with facts and compelling storytelling;
  • This initiative aims to connect African researchers and experts to change-makers in government, the media and at development, to help improve the appropriateness and relevance of plans or interventions, as well as to bolster evidence-based public discourse.

4. Govchat-South Africa

Govchat, the official citizen engagement platform in South Africa.  It enables the government and citizens to connect directly, at no cost.. In response to the Cobid-19 crisis, the initiative has deployed Covid-19 related functionalities to support the government’s efforts. The new  features allow citizens to use GovChat on WhatsApp for Covid-19screening, facility searches, and status reports.

Govchat has also been providing information, guidelines, resource tools for businesses, communities, citizens and enhancing public communication and engagement and action. The information and resources focus on how WhatsApp can help people connect with those who matter most.

Govchat Covid-19 pre screening feature, UNATHI GovChat, was born out of a partnership with the Department of Cooperative Governance and Traditional Affairs (CoGTA). UNATHIi is a Covid-19 pre-screening and early warning digital interface.

UNATHI is an accessible ChatBot available over both WhatsApp and FaceBook Messenger and assists both:

  • South Africans, in providing Covid-19 testing details and pre screening information, and
  • The South African Government, in collating and reporting real-time citizen COVID19- related activity and symptoms.

Govchat says through UNATHIi’s easy natural language-guided questions, citizens are able to anonymously:

  • Indicate their location,
  • Report Covid-19 symptoms presenting in themselves, family or household members,
  • Find their closest public or private testing facility,
  • Report their test activity and results, and
  • Receive health tips and information.

UNATHI IS accessed through WhatsApp, people just add the number 082 046 8553 to their devices.

GovChat’s CEO Eldrid Jordaan says the platform has 3 million active users monthly.

5. Mzalendo Trust-Kenya

The Kenyan non-partisan entity, Mzalendo, facilitates public participation in Kenya’s Parliamentary processes through information sharing, research, and networking. The suspension of parliamentary proceedings due to Covid-19has seen Mzalendo’s Dokeza platform support continued citizen participation through bill annotating remotely., through the pandemic Dokeza still shares parliamentary proceedings including the Kenya National Commission on Human Rights (Amendment) Bill, 2019, Community Health Services Bill, 2020 and more. These parliament proceedings are essential proceedings that citizens should be aware of so they can participate or respond to new bills or laws.

Mzalendo says many CSOs have had their normal operations affected by the social distancing measures currently being enforced to curb the spread of Covid-19. Through their role of monitoring parliament on Dokeza, Kenyan CSOs are able to stay updated on any proposals by the executive or parliament that in one way or another impact their day to day operations.

In similarity to SEMA Uganda, Mzalendo has also engaged citizens at the grassroots level through its “Bonga-na-Mzalendo!” SMS platform to collect views on issues pertaining to the socio-economic impact of Covid-19.

Through its social media accounts on Facebook, Twitter and Instagram, Mzalendo has also been providing citizens with information, guidelines, resource tools for businesses, communities, citizens, research and advocacy, e.g. on Covid-19 impact, enhancing public communication, engagement, action. For example this illustrated video from a webinar on the Impact of Covid-19 on Governance in Kenya.

6. Pollicy-Uganda

The technology consulting and development firm Pollicy, which aims to improve government service delivery through improved civic engagement and participation, has been organizing online training and provided online support for human rights defenders, non-governmental organisations (NGOs) and civil society organisations (CSOs) on how to harness digital tools/technologies to ensure continuity of their work. Pollicy is also sharing useful blog posts from the civic tech community on misinformation, virtual events, digital security and digital data collection during Covid-19.

7. SEMA-Uganda

SEMA is an initiative which collects citizens’ feedback on public institutions and services, and translates their responses into recommendations for improved service delivery. Following reports of the first cases of  Covid-19 in Uganda and subsequent government restrictions to curb its spread, SEMA carried out an online survey to gather citizens’ opinions and needs regarding access to public services during the lockdown. The survey focused on public services such as health, utilities such as water and electricity, security in terms of police, food, rent, mobile money and business and immigration services. The results show that health services were the most needed public service during lockdown.

According to SEMA African civic tech can help during the pandemic by providing a platform where citizens are able to speak up. “During the first two weeks of a lockdown in Uganda following a Covid-19 outbreak, SEMA has conducted an online survey to find out what citizen’s needs are during this time. In this report we address three main topics: which services are most needed, how should the government improve accessibility to those services, and what can citizens do to support the government and their community to overcome the crisis. We close with 6 main recommendations, urging the government and community to listen to each other. Only then can we respond to this crisis effectively, and with care for everyone’s voice,” states SEMA in its survey results.

8. U-report-Africa

U-Report is a UNICEF programme which uses polling for community participation to address issues of concern in sectors including health, education, water and sanitation, and youth unemployment, among others.  With active platforms in over 80 countries globally ( 26 in Africa), U-Report has supported surveys on Covid-19 related topics such as Nutrition Covid-19 U-Report Poll, Uganda, would love to hear your experiences on nutrition of infant and young children to support Government during this Covid-19 period; Zimbabwe, Coping with school closures in Zimbabwe during the Covid-19 global pandemic; Senegal Volunteering for the Covid-19 response during the state of emergency (third wave); Covid-19 information and awareness campaign.

Whether it is the challenge of inadequate access to information, transparency or citizen participation, civic tech is playing a crucial role in Africa during this difficult time. Various countries and agencies have set up Covid-19 dashboards including Covid-19 Africa, Covid-19 South Africa Dashboard, Durban Edge in South Africa, Africa CDC Dashboard, Côte d’Ivoire Dashboard, Transparency International Kenya dashboard, Sehatuk Morocco  to monitor the development of the corona virus in Africa.

Nonetheless, challenges prevail. Pollicy says its key challenge has been expectations that surround civic tech don’t usually match reality, but also that they lack the manpower to operate some of the technology. BudgIT states that getting the government to be fully transparent and accountable with all received funds and loans has also proven to be a challenge. However, BudgIT continues its work to track Covid-19 donations which are given to the federal and state governments of Nigeria ranging from private and public, local and international organizations.

Although civic tech faces many challenges, especially during the pandemic, it continues to play its part and help the continent respond to Covid-19 by engaging and informing citizens and fostering cooperation between different sectors. Civic Tech in Africa has been on the rise for over a decade however its impact and successes are far less documented making it difficult to understand its impact. It is worth noting that as the civic tech movement continues to grow in Africa, many citizens are still left behind due to many issues such as lack of awareness about civic tech and how to use it to their advantage, access to the technology and internet in Africa is growing but many are still offline. Another issue with civic tech in Africa is lack of government response and incentives, although many citizen reporting and participation platforms have been formed, the government does not always respond to the citizens’ participation and responses.

As more people become part of the online one certainly hopes that African governments do their part in increasing digital literacy across the board, building the necessary digital infrastructure and encouraging the civic tech users and innovators to keep rising up to challenges faced by Africa.

By Melissa Zisengwe is a 2020 CIPESA Fellow. This blog post is part of her research on the use and adoption of civic tech in Africa during the Covid-19 crisis. It was first published on Medium on 20 July, 2020.