Who controls the Internet? Final statement of the Pan African Civil Society Workshop

Final Statement of the Pan African Civil Society Workshop on Who Controls the Internet? Held in Nairobi, 26-27 July, 2012
We, participants comprising representatives of diverse civil society organizations from the human rights, media and ICT policy sectors, meeting at the Pan African Civil Society Workshop on “Who Controls the Internet” held in Nairobi, Kenya, on July 26 and 27, 2012:

  • Affirm the importance of the Internet as an enabling medium for democratisation and the promotion, exercise and enjoyment of human rights;
  • Recognize that the ability to access and use the Internet has become inextricably linked to the rights to freedom of expression, association and assembly, as enshrined in the African Charter on Human and Peoples’ Rights , and the International Covenant on Civil and Political Rights .
  • Stress the capacity and potential of the Internet to contribute to social, economic, cultural and human development;
  • Express strong support for the report of the Special Rapporteur on Freedom of Expression and Opinion on the right to freedom of opinion and expression exercised through the Internet presented in June 2011 to the Human Rights Council (HRC) and HRC Resolution A/HRC/20/L.13 of July 5, 2012 on “the Promotion, Protection and Enjoyment of Human Rights on the Internet” which affirms that the same rights that people have offline must also be protected online;
  • Welcome the establishment in 2011 of the African Platform for Access to Information and the Freedom Online Coalition ;
  • Affirm that multi-stakeholder governance of the Internet at the national, regional and international levels founded on the guiding values of fundamental human rights and the public interest is essential for the effectiveness and legitimacy of Internet governance;
  • Note that current Internet governance arrangements as well as recent proposals for global Internet governance reform from some governments and discussed in various intergovernmental forums do not adequately address civil society participation.

We call upon African States:

  • To promote and facilitate affordable and equitable access to the Internet;
  • To review and repeal policies, regulations, legislation and practices that are restrictive or inconsistent with regional and international human rights standards and that interfere with freedom of expression, association and assembly on the Internet;
  • To prioritise the application of UN Human Rights Council Resolution (A/HRC/20/L.13, July 5, 2012) which “affirms the same rights that people have offline must also be protected online, in particular freedom of expression, which is applicable regardless of frontiers and through any media of one’s choice, in accordance with articles 19 of the Universal Declaration of Human Rights and the International Covenant on Civil and Political Rights”;
  • To guarantee that all Internet-related policies, regulations and legislation are developed within a framework which ensures the inclusion and full participation of all stakeholders, particularly civil society;
  • That those who have not yet done so to endorse the African Platform on Access to Information (APAI) and apply the principles contained in the APAI Declaration to advance the right to Access to Information in all its dimensions, nationally, regionally, and internationally on the African continent;
  • To apply the UN Principles on Business and Human Rights , also known as the “Ruggie Principles”, in their interaction with and regulation of the Internet and telecommunications industry.

We call upon the African Union and regional bodies:

  • To strengthen its support of and collaboration with the African Commission on Human and Peoples’ Rights, particularly with the Special Rapporteur on Freedom of Expression and Access to Information;
  • To facilitate in partnership with the African Commission on Human and Peoples’ Rights the implementation of regional and international human rights standards in relation to the Internet as enshrined in the African Charter on Human and Peoples’ Rights, the International Covenant on Civil and Political Rights, among others instruments;
  • To encourage the expansion and effective implementation of African initiatives to extend the right to information, such as the African Platform on Access to Information.

We call upon all global governance institutions, inter-governmental organizations and standard setting bodies that deal with Internet-related issues:

  • To facilitate the effective and continuous participation of civil society in all their decision-making processes;
  • To ensure transparency of and access to information related to these decision-making processes;
  • In particular, we call on the International Telecommunication Union (ITU) in the process of discussions reviewing of the International Telecommunications Regulations to ensure and facilitate the involvement of civil society and make relevant information publicly available in the process leading up the World Conference on International Telecommunications.
  • We call on Internet and telecommunications companies:*
  • To provide, fair, affordable and equitable access to telecommunications services and the Internet;
  • To adhere to the UN Principles on Business and Human Rights, also known as the Ruggie Principles.

We call on Civil Society Organizations:

  • To recognize the importance of freedom of expression, association and assembly on the Internet as an essential element of their work and mandate;
  • To participate actively in Internet related policy and governance issues at national, regional and international levels;
  • To work together in Africa and globally to ensure that Governments and industry are accountable in upholding freedom of expression, association and information on the Internet.

Signed by:
African ICT Consumers Network
Article 19, East Africa
Association for Progressive Communications
CIPESA
CIVICUS
Commission for Human Rights and Good Governance
Global Partners & Associates
Human Rights Watch
ICT Consumers Association of Kenya
iHub
Kenya Human Rights Commission
Kenya National Commission on Human Rights
Kictanet
Kubatana
Media Foundation for West Africa
Media Rights Agenda
Media, Empowerment and Democracy in East Africa
Social Development Network
Ushahidi
Read the full declaration here.

How Can ICT Help to Improve Governance

In what ways can Information and Communication Technologies (ICT) be used to the benefit of good governance? How can these technologies enable ordinary citizens to play a role in ensuring there is transparency and accountability in service provision in key sectors such as health, education, and water?
This was the focus the Promoting Good Governance and Accountability through use of ICTs in Uganda conference held at the end of June 2012, organised by the Women of Uganda Network (WOUGNET) and CIPESA.
At the one-day national conference, which attracted participants from government departments, civil society, media and academia, the two organisations disseminated their field and research findings on the use of ICT in enhancing citizen participation in governance and monitoring service delivery. There were discussions on how to use ICT more gainfully, given that there has hitherto been limited national experience and documentation in this area.
The Proceedings of the conference are available here.

New Partner: Toro Development Network (ToroDev)

The ICT4Democracy in East Africa network which brings together various partners in the region – among them CIPESA is pleased to announce that a new organisation has joined efforts with us in leveraging on Information and Communication Technology (ICT) to promote good governance and democratic processes.
Toro Development Network (ToroDev) is spearheading a project to promote public accountability for improved service delivery in Rwenzori region, western Uganda. The project will see the use of a local FM radio broadcasting station as a “hub” for the convergence of information and knowledge provided by internet and mobile technology tools.
Broadcast media practitioners and staff from 10 FM radio stations in the Rwenzori region will be trained on how to design programs and to broadcast relevant content and information that empowers local citizens to advocate and monitor the quality of service delivery, and 
democratically engage their leaders for development planning and budgeting. Radio staff together with rural monitors will also be trained on how to use online social media tools to undertake research, document and disseminate on FM radios information on how to demand accountability and engage with fellow citizens beyond their communities for support using ICT.
Furthermore, in partnership with FrontLineSMS-UK, ToroDev will  optimise  the  use  of  mobile  telephony,  whereby  local  citizens  directly interact with FM radio stations to air  their views regarding the status of service delivery in their communities through SMS.
Established in 2006, ToroDev works to mobilise communities, sensitise and train marginalised groups (rural women and youth) in strategic use of ICT for Development tools for maximum resources utlisation for self sustainability. ToroDev’s activities also focus on ICT-enabled innovation and entrepreneurship development, public accountability and democratic engagement for improved service delivery. The organisation has previously worked in partnership with Stem van Africa (SvA) – Netherlands, National Endowment for Democracy 
(NED) – USA, PANOS-Eastern Africa, Human  Rights Network – Uganda and Uganda Journalists Union.
At its Fort Portal town head office, ToroDev also maintains an ICT Research and Resource Centre.
For more information please visit www.torodev.co.ug

ICT for Democracy in East Africa: May 2012 News

Building capacity in monitoring services delivery and governance in Northern Uganda
The Collaboration on International ICT Policy in East and Southern Africa (CIPESA) in May undertook a small survey on the knowledge, attitudes, and needs of citizens regarding the utility, effectiveness, and security of using ICT for democracy in Uganda’s northern region. The survey involved individually administered questionnaires in Gulu town.
In addition, at the Gulu-based Northern Uganda Media Club (NUMEC), journalists, CSOs, local government officials and students participated in a CIPESA-organised discussion on how best ICT could be used to foster citizen participation given the economic, literacy, and other challenges faced by the region. The workshop participants deemed civic participation to be of more importance relative to political participation, as it often resulted into direct and tangible impacts on community livelihoods. Using CIPESA’s recently published report, the event also involved a practical exploration of how ICT tools could promote civic participation. One of the outcomes of the activities undertaken with NUMEC was a mapping of priorities and possibilities for engaging with particular ICT tools in selected service sectors.
NUMEC is one of the grassroots based centres involved in the iParticipate project. CIPESA has provided to the centre desktop computers, a digital camera and monetary contribution toward its internet connectivity.
Meanwhile, Transparency International Uganda field office in Lira district, unearthed uncoordinated health workers and support staff transfers at five health centres. The transfers were adversely affecting the performance of the already strained health centre staff. In follow up discussions, district health officials explained that the transfers were necessary in order to staff newly created health centres elsewhere. The officials acknowledged that the transfers were done without consultations with the affected health centres.
Table 1: Lira district health worker’s transfers (Source: Health Centre transfer records)

Health Centre Post Replacement

Amach health center IV

2 Nursing assistants

NONE

1 Enrolled Nurse
1 Porter
1 Watchman

Barr Health Center III

1 Nursing Assistant
1 Porter
1 Watchman

Aromo Health Center III

1 Watchman
2 Enrolled Nurses

Ogur Health Center IV

1 Enrolled Nurse
1 Nursing Assistant
1 Porter
1 Watchman

TI Uganda also unearthed cases of staff who absconded from duty and those who were drawing double salaries. The matter has been taken up with district health authorities.
The community is also being urged to monitor health centres to ensure efficient and effective service delivery. To this end, the installation of TI Uganda’s toll free call centre for reporting poor health service delivery in Northern Uganda is now complete. 0800 200 188 is being widely advertised in the region to inform and encourage the community to report health centre challenges.
Meanwhile, May’s Voluntary Social Accountability Committees (VSAC) meetings spearheaded by the Women of Uganda Network (WOUGNET) to report on governance and service delivery in five districts in Northern Uganda were complemented by radio programs. The Committee from Tarogali reported cases of Village Health Teams (VHT) being charged to receive bicycles which were actually provided free of charge by the Ministry of Health. Officials in Ibuje Sub County allegedly demanded UGX 70,000 (US$28) for each bicycle intended to ease the work of the health teams. The matter was debated on the local Radio Apac, leading to intervention by the Apac Anti-Corruption Coalition. The responsible officials were arrested, and the bicycles have since then been distributed free of charge to the targeted beneficiaries.
Besides, WOUGNET uploaded more content on their Ushahidi platform. Amongst the reports, drug shortages in Kole health centres, a security official who was extorting money from members of Chegere sub-county in Apac district, and a broken down bore hole in Alenga cell, Ibuje sub-county.
mGovernance and water in Kenya
iHub Research conducted in-depth analysis of data on Huduma, a web and mobile phone based platform for Kenyan citizens to voice the difficulties they encounter in using public services. Based on the results, the research team selected a thematic focus for the remainder of the mGovernance in Kenya project – governance in the Kenyan water sector. Preparations are underway for a workshop to bring together different water stakeholders in a single platform to discuss water issues and how to interact with each other in the chain of governance structure. The aim of the workshop is to evaluate the current feedback loop between stakeholders and the potential of technology, especially mobile, to enhance the Kenyan water sector.
ICT in human rights and democracy
In Tanzania, preparations are underway for a publicity campaign incorporating social media for the SMS for Human Rights System. The Commission for Human Rights and Good Governance (CHRAGG) is still in talks with the Tanzania Communications Regulatory Authority and leading telcos for short code sms provision and toll free services, respectively.
Meanwhile, 10 grassroots Human Rights Networks (HURINETs) in Kenya this month received equipment from the Kenya Human Rights Networks (KHRC). The equipment, including computers, portable internet modems and digital cameras is aimed at enabling the HURINETs use new media in human rights and democracy monitoring and reporting human rights violations. The work of the HURINETs will feed into KHRC’s civic action website.
Events
May 9 – 11, 2012: iHub research participated in the IST Africa Conference. Conference insights are shared by in two blog posts here and here
May 31, 2012: CIPESA participated in the Uganda National Civil Society fair and shared reports and work done in the democracy and governance session. The fair is an annual event organised by the National NGO Forum showcasing the contributions of different civil society actors to Uganda’s socio‐economic development and political growth.
June 26 – 29: In collaboration with the African Human Rights Consortium, KHRC is due to host the East African Region New Media and Human Rights Institute workshop.
This article was published on June 21, 2012, about the ICT4Democracy in East Africa project, which brings together various partners in the region – among them CIPESA.
For more information, visit www.ict4democracy.org

mGovernance Workshop: Potential of Technology on Water Governance in Kenya

On July 5, 2012, iHub Research hosted a workshop aimed at engaging different stakeholders in Kenya’s water sector to identify and discuss current interactions between the stakeholders, understand how transparency, service delivery and citizen participation are currently being applied in the sector and identify the potential of mobile applications/platforms in promoting sustainable urban and rural water development.
Workshop participants were drawn from the government, the tech community, civil society, residents of various areas including the Kibera slums, media, academia and NGOs.
Water governance is the thematic focus of the mGovernance in Kenya Project.
Full insights from the workshop are available here. In addition, the report on technology use in Kenya’s water sector is also available for download here.
This article was published on July 24, 2012, about the ICT4Democracy in East Africa project, which brings together various partners in the region – among them CIPESA.