Transparency International Uganda Acquires a Toll Free Line


Transparency International (TI) Uganda has completed the installation of a toll free call centre at its Lira field office. By calling 0800 200 188 toll free from any local mobile phone service provider, citizens can report on corruption and poor service delivery in the health sector in Northern Uganda.
Through the call centre and as part of its ICT4Health Service Delivery project, TI Uganda aims to reduce the rates of health worker absenteeism, increase community participation in monitoring the functionality of health centres and advocate for polices to improve health service delivery in the post conflict region.
This article was published on July 24, 2012, about the ICT4Democracy in East Africa project, which brings together various partners in the region

Kenyan Human Rights Networks Deploy ICT Platforms in their ICT4Democracy Work

Two Human Rights Networks (HURINETS) working with the Kenya Human Rights Commission (KHRC) to improve grass roots based organisations’ and their memberships’ understanding of the commitment to building a human rights society have deployed a crowd map, blogs and social media tools to promote their work.

Laikipia HURINET located in Laikipia in the South Rift Region of Kenya works to empower the Laikipia County Community through promotion of human rights, free information dissemination, training, and networking. The HURINET, also known as the Vision Facilitators Network (VIFANET) in June launched https://laikipiacivicaction.crowdmap.com/.
Meanwhile, Kwale HURINET is documenting its work on child rights at www.genesisforhumanrights.wordpress.com. Kwale HURINET is located in Kwale on South Coast of Kenya. Their work focuses on civic education on the implementation of the Constitution of Kenya 2010 with special emphasis on the Bill of Rights, devolution, leadership and integrity among other constitutional provisions; para-legal services on child rights and labour; security, equality and justice.
Read the full report here.
This article was published on July 24, 2012, about the ICT4Democracy in East Africa project, which brings together various partners in the region – among them CIPESA.

East African Region New Media and Human Rights Institute workshop

In collaboration with the African Human Rights Consortium, the Kenya Human Rights Commission (KHRC) conducted a four-day new media, research and advocacy workshop aimed at scaling-up the use of ICTs in human rights and democracy within East Africa. The workshop attracted 14 participants drawn from civil society and media in Kenya, Uganda, Ethiopia, Tanzania and Burundi. During the workshop, KHRC took the opportunity to share information on the activities of the ICT4Democracy in East Africa network attracting a lot of interest from participants. Emphasis was placed on the importance of involvement of civil society actors in various ICT forums and projects.

Civil society organisations in East Africa were urged to embrace ICTs in their advocacy interventions.

This article was published on July 24, 2012, about the ICT4Democracy in East Africa project, which brings together various partners in the region

Who controls the Internet? Final statement of the Pan African Civil Society Workshop

Final Statement of the Pan African Civil Society Workshop on Who Controls the Internet? Held in Nairobi, 26-27 July, 2012
We, participants comprising representatives of diverse civil society organizations from the human rights, media and ICT policy sectors, meeting at the Pan African Civil Society Workshop on “Who Controls the Internet” held in Nairobi, Kenya, on July 26 and 27, 2012:

  • Affirm the importance of the Internet as an enabling medium for democratisation and the promotion, exercise and enjoyment of human rights;
  • Recognize that the ability to access and use the Internet has become inextricably linked to the rights to freedom of expression, association and assembly, as enshrined in the African Charter on Human and Peoples’ Rights , and the International Covenant on Civil and Political Rights .
  • Stress the capacity and potential of the Internet to contribute to social, economic, cultural and human development;
  • Express strong support for the report of the Special Rapporteur on Freedom of Expression and Opinion on the right to freedom of opinion and expression exercised through the Internet presented in June 2011 to the Human Rights Council (HRC) and HRC Resolution A/HRC/20/L.13 of July 5, 2012 on “the Promotion, Protection and Enjoyment of Human Rights on the Internet” which affirms that the same rights that people have offline must also be protected online;
  • Welcome the establishment in 2011 of the African Platform for Access to Information and the Freedom Online Coalition ;
  • Affirm that multi-stakeholder governance of the Internet at the national, regional and international levels founded on the guiding values of fundamental human rights and the public interest is essential for the effectiveness and legitimacy of Internet governance;
  • Note that current Internet governance arrangements as well as recent proposals for global Internet governance reform from some governments and discussed in various intergovernmental forums do not adequately address civil society participation.

We call upon African States:

  • To promote and facilitate affordable and equitable access to the Internet;
  • To review and repeal policies, regulations, legislation and practices that are restrictive or inconsistent with regional and international human rights standards and that interfere with freedom of expression, association and assembly on the Internet;
  • To prioritise the application of UN Human Rights Council Resolution (A/HRC/20/L.13, July 5, 2012) which “affirms the same rights that people have offline must also be protected online, in particular freedom of expression, which is applicable regardless of frontiers and through any media of one’s choice, in accordance with articles 19 of the Universal Declaration of Human Rights and the International Covenant on Civil and Political Rights”;
  • To guarantee that all Internet-related policies, regulations and legislation are developed within a framework which ensures the inclusion and full participation of all stakeholders, particularly civil society;
  • That those who have not yet done so to endorse the African Platform on Access to Information (APAI) and apply the principles contained in the APAI Declaration to advance the right to Access to Information in all its dimensions, nationally, regionally, and internationally on the African continent;
  • To apply the UN Principles on Business and Human Rights , also known as the “Ruggie Principles”, in their interaction with and regulation of the Internet and telecommunications industry.

We call upon the African Union and regional bodies:

  • To strengthen its support of and collaboration with the African Commission on Human and Peoples’ Rights, particularly with the Special Rapporteur on Freedom of Expression and Access to Information;
  • To facilitate in partnership with the African Commission on Human and Peoples’ Rights the implementation of regional and international human rights standards in relation to the Internet as enshrined in the African Charter on Human and Peoples’ Rights, the International Covenant on Civil and Political Rights, among others instruments;
  • To encourage the expansion and effective implementation of African initiatives to extend the right to information, such as the African Platform on Access to Information.

We call upon all global governance institutions, inter-governmental organizations and standard setting bodies that deal with Internet-related issues:

  • To facilitate the effective and continuous participation of civil society in all their decision-making processes;
  • To ensure transparency of and access to information related to these decision-making processes;
  • In particular, we call on the International Telecommunication Union (ITU) in the process of discussions reviewing of the International Telecommunications Regulations to ensure and facilitate the involvement of civil society and make relevant information publicly available in the process leading up the World Conference on International Telecommunications.
  • We call on Internet and telecommunications companies:*
  • To provide, fair, affordable and equitable access to telecommunications services and the Internet;
  • To adhere to the UN Principles on Business and Human Rights, also known as the Ruggie Principles.

We call on Civil Society Organizations:

  • To recognize the importance of freedom of expression, association and assembly on the Internet as an essential element of their work and mandate;
  • To participate actively in Internet related policy and governance issues at national, regional and international levels;
  • To work together in Africa and globally to ensure that Governments and industry are accountable in upholding freedom of expression, association and information on the Internet.

Signed by:
African ICT Consumers Network
Article 19, East Africa
Association for Progressive Communications
CIPESA
CIVICUS
Commission for Human Rights and Good Governance
Global Partners & Associates
Human Rights Watch
ICT Consumers Association of Kenya
iHub
Kenya Human Rights Commission
Kenya National Commission on Human Rights
Kictanet
Kubatana
Media Foundation for West Africa
Media Rights Agenda
Media, Empowerment and Democracy in East Africa
Social Development Network
Ushahidi
Read the full declaration here.

How Can ICT Help to Improve Governance

In what ways can Information and Communication Technologies (ICT) be used to the benefit of good governance? How can these technologies enable ordinary citizens to play a role in ensuring there is transparency and accountability in service provision in key sectors such as health, education, and water?
This was the focus the Promoting Good Governance and Accountability through use of ICTs in Uganda conference held at the end of June 2012, organised by the Women of Uganda Network (WOUGNET) and CIPESA.
At the one-day national conference, which attracted participants from government departments, civil society, media and academia, the two organisations disseminated their field and research findings on the use of ICT in enhancing citizen participation in governance and monitoring service delivery. There were discussions on how to use ICT more gainfully, given that there has hitherto been limited national experience and documentation in this area.
The Proceedings of the conference are available here.