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20May

Malawi Telcos Further Reduce Data Prices But Affordability Concerns Remain

Author CIPESA Posted on

By Jimmy Kainja |

Data prices in Malawi have been reduced following recent engagements between the Malawi Telecommunications Regulatory Authority (MACRA) and telecommunications operators. Under the new rates, the cost of 1GB to 4GB bundles are down by between 10% and 31% across the country’s two leading internet service providers – Airtel and TNM.

Announcing the reductions, MACRA stated that it was cognisant of affordability concerns raised by citizens and thus worked with telecommunications operators to “review and revise the current data prices more especially the lower volume bundles which are commonly used by the majority of internet users in the country.”

The new rates, which came into effect in April this year, cut across different validity periods – daily, weekly and monthly. In addition, Airtel Malawi has also removed the validity period for its 1GB PaNet NoVa, which is priced at MK3,500 (USD 4.40). Further, the reductions include packages for social media access and weekend access.

Validity Bundle Operator
Airtel TNM
Old rate New rate Old rate New rate
Daily 1GB MK 1.800 (USD 2.30) MK 1.500 (USD 1.90)
Weekly 1GB MK 2.500 (USD 3.14) MK 2.000 (USD 2.55)
Monthly 1.2GB MK3.500 (USD 4.40) MK2.500 (USD 3.14)
1GB MK3.500 (USD 4.40) MK2.450 (USD 3.10)
2GB MK5,000 (USD 6.30) MK4,000 (USD 5.05) MK5,000 (USD 6.30) MK4,200 (USD 5.30)
4GB MK8,000 (USD 10.05) MK7,000 (USD 8.80)
Unlimited 1GB MK3,500 (USD 4.40)

This is the second time in less than a year that data prices have  been reduced in Malawi. Last August, telcos reduced data prices in response to a joint statement by the Centre for Human Rights and Rehabilitation (CHRR), the Collaboration on International ICT Policy for East and Southern Africa (CIPESA), and other organisations urging the Malawi government to review the cost of telecommunications services, especially in view of Covid-19 restrictions some of which have led to increased reliance on digital technologies in Malawi and across the world.

At the time, MACRA agreed with CHRR, CIPESA and others that the cost of the internet in Malawi was too high. The regulator committed to engaging with telcos to explore further possibilities for data cost reduction. Since then, the regulator reports having been engaging telcos “to further review the standard volume bundles offered to consumers to align to the cost of providing the services in the country.”

Malawi is currently ranked 174 out of 189 countries on the United Nations Development Programme’s  Human Development Index, which measures a country’s average achievement in key dimensions of human development. An estimated 71% of Malawians live in extreme poverty. Malawi has one of the lowest mobile and internet connectivity rates in the world, owing to socioeconomic factors but also due to policy gaps that have contributed to the high cost of the internet and limited investment in critical infrastructure that could spur connectivity, especially in rural areas where the majority of Malawians live.

According to the 2019 National Household Survey on Access and Usage of ICT Services in Malawi, mobile phone ownership at household and individual level was at 36.5% and 43.2% respectively. During the same period, internet penetration stood at 14.6%, of which 40.7% of users were in urban areas while 9.3% were in rural areas. The majority of internet users (96.8%) accessed the internet via mobile phones compared to 11.8% who connected via a laptop or a desktop computer. The survey revealed that poor quality of service, affordability, and literacy were among the factors inhibiting greater access to and use of the internet. Indeed, compared to its regional counterparts, Malawi scores lowly on the 2020 GSMA Mobile Connectivity Index, which measures the key enablers of mobile internet adoption in various countries.

The recent reductions are commendable efforts towards improving access to the internet for all citizens including disadvantaged and marginalized groups of the population, by improving affordability. They reinforce the interventions of the Universal Service Fund (USF), whose aims include providing universal access “in areas that are not economically viable or that are marginally viable without subsidies.”

However, other barriers to access such as the prevailing taxation regime need to be addressed in order to more meaningfully enable affordability for the majority of Malawians. Furthermore, it is essential to ensure a competitive environment through quality of service and compliance monitoring of dominant operators and removing barriers for licensing new market entrants. As stated by the GSMA in the Inclusive Internet Index 2020 report, “the country’s efforts to extend internet access are stymied by weak communications market competition [and] high prices for data.”

06Aug

Challenges and Prospects of the General Data Protection Regulation (GDPR) in Africa

Author admin Posted on

Policy Brief |
Privacy is a fundamental human right guaranteed by international human rights instruments including the Universal Declaration of Human Rights in its article 12 and the International Covenant on Civil and Political Rights, in its article 17. Further, these provisions have been embedded in different jurisdictions in national constitutions and in acts of Parliament.
In Africa, regional bodies have invested efforts in ensuring that data protection and privacy are prioritised by Member States. For instance, in 2014 the African Union (AU) adopted the Convention on Cybersecurity and Personal Data Protection. In 2010, the Southern African Development Community (SADC) developed a model law on data protection which it adopted in 2013. Also in 2010, the Economic Community of West African States (ECOWAS) adopted the Supplementary Act A/SA.1/01/10 on Personal Data Protection Within ECOWAS. The East African Community, in 2008, developed a Framework for Cyberlaws. Notwithstanding these efforts, many countries on the continent are still grappling with enacting specific legislation to regulate the collection, control and processing of individuals’ data.
On May 25, 2018, the European Union’s General Data Protection Regulation (GDPR) came into effect. The GDPR is likely to force African countries, especially those with strong trade ties to the EU, to prioritise data privacy and to more decisively meet their duties and obligations to ensure compliance.
See this brief on the Challenges and Prospects of the General Data Protection Regulation (GDPR) in Africa, where we explore the consequences of GDPR for African states and business entities.

23Aug

The Growing Trend of African Governments’ Requests for User Information and Content Removal From Internet and Telecom Companies

Author admin Posted on

Policy Brief |
The relationship between communications service providers, users and governments with regards to data protection, requests of user information and content take downs is increasingly taking centre stage in discussions around free, open and secure use of digital technologies.
In February 2017, Millicom issued its second Law Enforcement Disclosure Report. Millicom’s report is one of many by private companies aimed at promoting transparency and accountability, through periodically publishing reports detailing information on government requests for user data, content removals, and compliance with those requests.
Google is credited with being the first internet company to publish a transparency report back in 2009, followed by Twitter in 2012. Facebook and Yahoo have published reports since 2013. Vodafone and Orange were among the first telecommunications companies to publish transparency reports, both in 2014.
These reports have become vital to understanding censorship, surveillance and more importantly the commitment of service providers to protecting the privacy of their users and promoting freedom of expression online. Based on the reports alone, it remains unclear what the true extent of governments’ surveillance of citizens’ communications and censorship of content across the world is. Nonetheless, the reports indicate a growing trend among countries, including African governments, of requests for subscribers’ data and content removal.
On the social media front, from five African countries being listed by Facebook among those that requested users’ details in the first half of 2013, the number on the continent has grown to 18 as at the end of 2016. Meanwhile, requests to remove content from Google have also grown from only Libya in 2010 and 2011, to four African countries in 2016 alone. Twitter, which only received one user information request from South Sudan in 2012, has since gone on to receive requests from an additional four countries on the continent. The countries which have consistently made requests for user information to Google, Facebook and Twitter include South Africa, Nigeria, Sudan, Kenya and Egypt.
In telecommunications, figures are scanty as only four companies operating in Africa issue transparency reports – one of which, MTN, does not disclose any statistics while Vodafone’s extent of disclosure is limited due to legal provisions in some of its countries of operation that prohibit publishing of such information. Even then, user data requests from five African governments to Millicom have increased from 5,000 in 2015 to nearly 7,000 in 2016. Requests to Orange from the 20 African countries where it had operations as at the end of 2016 have tripled in the past three years – from 22,930 in 2014 to 67,718 in 2016.
In this brief, we provide a summary of the user data and content removal requests which governments in Africa have made to select internet and telecommunications companies in recent years.
 
 

03Nov

Call for Evaluation Consultant: ICT4Democracy in East Africa Network

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The Collaboration on International ICT Policy in East and Southern Africa (CIPESA) is seeking an evaluation consultant to establish the achievements, outcome and challenges registered by the ICT4Democracy in East Africa Network during the period November 2013 – October 2015. The evaluation will assess the appropriateness, effectiveness and outcomes of the network in relation to the program objectives.
Closing date for applications: 17:00 hours East African Time (EAT) on Thursday November 19, 2015
Further details on the scope, eligibility and how to apply are available here.

07Jul

Hunting Down Social Media ‘Abusers’ in Uganda as Elections Near

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By CIPESA Staff |
As Uganda draws closer to the February 2016 presidential elections, the fever of anxiety in government corridors is rising. Over the years, election periods have seen a crackdown on social media, voices critical of the ruling party, and independent media in the guise of promoting public order and unity as well as preventing the spread of false information. This, however, has sparked debate on the fine line between preserving national cohesion and hampering free speech.
See our full analysis of Hunting Down Social Media ‘Abusers’ in Uganda as Elections Near in our Policy Briefing Series

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