Accelerating Digital Accessibility and Solutions for Africa’s Future

By Raylenne Kambua |

More than 150 million persons with disabilities across Africa navigate a digital landscape not designed for them, with inaccessible websites, unusable mobile applications, unreachable government services, and educational platforms that often lock them out. This exclusion carries a direct economic cost, which the World Bank estimates at 3–7% of countries’ Gross Domestic Product.

Increasingly, connectivity for persons with disabilities has become less a question of infrastructure coverage and more about accessibility and meaningful usage. While internet services are available to 85% of Africa’s population, 64% of those within coverage do not use them, with persons with disabilities among the most excluded groups. The exclusion has been reinforced by the high costs of devices, with some markets taxing entry-level smartphones up to 50%, making them unaffordable for low-income households.

Figures from the Assistive Technology Landscape in Africa Report show that only one in ten people who need assistive technologies across the continent have access to them, while 85% of mobility devices are still imported. This is a reflection of weak local production systems and heavy reliance on external supply chains.

At the seventh Inclusive Africa Conference, convened by inABLE in Nairobi from June 2–4, 2026, conversations examined whether Africa’s fast-expanding digital economy works for everyone or reproduces recurring forms of exclusion.

As Irene Mbari-Kirika, Executive Director of inABLE, noted, many technologies continue to fail because they are not developed with persons with disabilities in mind. This means that such devices can not be used by millions of potential users, and it has direct consequences for several users’ financial autonomy, privacy, and safety, especially in digital financial services such as mobile money.

Africa’s challenge is therefore not only access to assistive technologies, but the absence of a coherent local ecosystem for their design, production, distribution, and implementation. Building a sustainable assistive technologies value chain grounded in local materials, regional manufacturing, and culturally and linguistically relevant design is increasingly central to closing this gap.

The structural barriers to inclusion are deeply embedded across sectors, including in the education sector, where teacher training often excludes digital accessibility, curricula are rarely tested with assistive technologies, and assessment methods continue to assume uniform modes of learning and expression. These gaps, including digital literacy gaps, are compounded by the limited availability of African-language datasets, particularly for learners with communication disabilities, which constrains the development of inclusive digital and artificial intelligence (AI)-enabled learning tools.

Notably, AI presents both opportunity and risk for digital inclusion. The outcome depends on whether inclusion is embedded in design, data, and deployment. On the upside, AI-enabled tools have expanded access for blind and low-vision users, while applications in healthcare are widening access to psychosocial support on a continent with less than two mental health professionals per 100,000 people. Real-time sign language translation and voice-to-text tools are also creating new pathways for participation.

At the same time, without targeted upskilling and bias audits, AI risks simultaneously opening one door for persons with disabilities while closing others. For example, AI systems are automating roles such as data entry, transcription, and customer service, which have historically provided key employment pathways for persons with disabilities. Yet, AI models trained on biased or unrepresentative datasets and automated decision-making processes risk excluding persons with disabilities from recruitment systems.

Mercy Ndegwa, Director of Public Policy for Africa at Meta, stressed this point, noting that AI systems can only reflect communities whose data and voices are included in their design and training. This makes the inclusion of organisations of persons with disabilities in AI governance not only a rights imperative but also a technical requirement for building functional systems.

However, African-language datasets remain severely underdeveloped,  and the cost of building them at scale is prohibitive for most actors.

The launch at the summit of the development of Africa’s first Harmonised Digital Accessibility Standard for ICT Products and Services marks an important step toward continent-wide alignment. The 24-month participatory process targets adoption across all 45 African Organisation for Standardisation (ARSO) member countries. The regional standard will be adapted to African languages, culture, and infrastructural realities, changing the procurement baseline for governments while setting a compliance reference for private technology developers across the continent. Fourteen countries have reportedly confirmed participation.

Throughout the discussions, the principle “Nothing about us without us” remained central, with an acknowledgement that persons with disabilities are contributors, decision-makers, and leaders in designing systems that affect them, and not merely end-users or research subjects to be consulted only after decisions are made. Design consultant Rama Gheerawo framed this through three registers: designing for, designing by, and designing with persons with disabilities as co-creators throughout all processes.

CIPESA has been emphatic that governments, regulators, and telecommunication operators bear the greatest responsibility for digital inclusion for persons with disabilities. Civil society efforts cannot substitute for enforceable action and measurable implementation. Limited capacity to engage in technical standard-setting also continues to hinder progress on digital rights for persons with disabilities. At the same time, fragmented approaches and shifting donor priorities are placing increasing strain on the sustainability of this work.

The European Union (EU) AI Act sets a benchmark for how regulation can protect marginalised groups, while the African Union (AU) Continental AI Strategy provides guiding principles on how AI should be developed, governed, and used across the continent. However, no African has developed definitive AI legislation, although several are developing policies or strategies. As CIPESA has emphasised, AI policy frameworks across Africa must include persons with disabilities from the outset.

More specifically, efforts must be geared toward fixing AI at the source by including representatives of persons with disabilities in training data, ensuring algorithmic accountability, and making AI-powered public services accessible to all. Moreover, all AI regulations and policies must have explicit disability provisions.

Additionally, governments must reduce sector-specific taxes on entry-level assistive devices and assistive technology hardware, and mandate that Universal Service Access Fund disbursements include explicit, measurable targets for connectivity for persons with disabilities.

Protecting Children Online in Africa Must Move from Policy to Practice

By Patricia Ainembabazi |

Child online safety has returned to the forefront of digital governance discussions across Africa and globally. New regulatory initiatives from the United Nations, the African Union, and industry coalitions reflect growing concern about the risks children face in increasingly digital societies. Yet, while policy commitments are multiplying, implementation continues to lag.

The challenge is particularly acute in Africa, where internet access is expanding rapidly while child protection systems struggle to keep pace. As more children go online, they are increasingly exposed to cyberbullying, online grooming, sexual exploitation, harmful content, privacy violations, and emerging Artificial Intelligence (AI)-enabled risks such as disinformation and misinformation.

Just last month, the United Nations Human Rights Office called for stronger regulation and government oversight, publishing 10 key points to make platforms safer for children, urging technology companies to embed child safety into their product design and address the growing risk posed by AI. This reflects a broader shift in global digital policy. The Global Digital Compact has committed states to strengthen legal and policy frameworks for children’s rights in digital spaces and to prioritise national online child safety policies and standards by 2030.

At the continental level, the African Union Child Online Safety and Empowerment Policy of 2024 sets out principles on children’s safety and privacy, and participation to guide member states in developing national strategies, while the Global System for Mobile Communications Association (GSMA), UNICEF, and partners recently launched the Africa Taskforce on Child Online Protection to strengthen coordination among governments, mobile operators, technology companies, regulators, law enforcement, civil society, and young people.

Some African countries are already taking steps to strengthen child protection online. Rwanda is considering restrictions on social media access for children under 16, while Zimbabwe recently approved a National Child Online Protection Policy for 2026–2030 aimed at addressing online sexual exploitation, cyberbullying, grooming, harmful content, sextortion, and privacy violations.

These developments reflect a broader global shift in approaches to child online safety. Australia has legislated to restrict social media access for children under 16, while the United Kingdom recently concluded a national consultation examining age-based protections and enforcement mechanisms. Across several countries, governments, regulators, and civil society organisations are increasingly calling on technology companies to strengthen safeguards and take greater responsibility for protecting children online.

A broader strategy would expand efforts to ensure that while policies and frameworks on child protection are being developed, children are involved. This would help them understand the several platforms available for use, associated risks, pressures, and opportunities for digital life. The Africa Taskforce on Child Online Protection recognises this mode of participation and has now included youth representatives by integrating their voices for a child-centered digital future in Africa. Replicating this approach at the national level, through wide youth consultations, school-based dialogues, child-friendly policy forums, and participatory design of reporting and safety tools, will foster a healthy digital environment for the young.

It is against this backdrop that the Digital Rights Alliance Africa (DRAA) report, “Child Protection and Safety Online in Africa: The Law, Privacy, Challenges and Solutions, provides crucial, ground-level evidence across 10 countries – Algeria, Botswana, Egypt, Ghana, Kenya, Nigeria, Rwanda, South Africa, Tanzania, and Uganda. It highlights the gaps in child safety and protection online despite technological advancement and expansion.

The report highlights several recommendations that could help foster child safety and protection online, which are directed to different stakeholders, including the government, civil society organisations, international organisations, development partners, the technology sector, media, academia, parents, and the general community, and among others include;

  1. Parliaments should enact specific national laws that protect children’s privacy and safety in digital spaces, with clear safeguards tailored to children’s particular vulnerabilities, such as cyberbullying, grooming, online sexual exploitation, image-based abuse, harmful content, misuse of children’s data, profiling, and age-inappropriate design.
  2. Governments should invest in the implementation of national strategies that set out the roles of government agencies, the judiciary, data protection authorities, law enforcement actors, educators, parents, and the private sector in protecting children in the digital age.
  3. Platforms and telecom companies should design child-friendly products and services, minimise the collection and retention of children’s data, introduce age verification and parental controls, publish transparency reports, and submit protection measures to independent audits.
  4. The media should monitor, document, and report objectively, and expose all cases of online child abuse and demand accountability from the responsible parties.
  5. Civil society organisations should engage in advocacy, awareness raising, legal reform, evidence-based research, and documentation of issues affecting child safety online in order to demand and push for accountability of all the relevant stakeholders.
  6. All stakeholders must ensure that children are meaningfully included in innovation and programming, and that children and young people are actively engaged as participants in discussions, collaborations, and co-design of digital solutions.

Ultimately, for children to stay online, measures must go beyond mere policy expressions and aspirations as reiterated in the Global Digital Compact’s 2030. Laws and frameworks specific to child protection and safety online should be developed and stringently implemented. Moreover, digital service providers must be held accountable, and other stakeholders, including parents, schools, and communities, should join efforts to ensure that children are empowered to safely utilise digital technologies.

CIPESA and partners continue to advocate for rights-respecting policies that advance children’s protection, participation, access, and safe use of digital technologies, while calling on technology companies to embed these principles in platform design, governance, and accountability systems.

Stakeholders Call for Digital Transformation That Bridges Business and Digital Rights in Uganda

By Doreen Namuyanja |

Uganda is embracing the opportunities offered by Artificial Intelligence (AI) and Digital Public Infrastructure (DPI) as drivers of national development. Both promise efficiency, improved service delivery, financial inclusion, and economic growth. However, as the country advances its digital transformation interests, questions linger on the adequacy of safeguards for citizens especially where business and rights intersect.

These questions were at the centre of a  High-Level Multi-Stakeholder Dialogue on Business and Digital Rights convened by the Collaboration on International ICT Policy for East and Southern Africa (CIPESA)  on May 7, 2026, under the Advancing Respect for Human Rights by Businesses in Uganda (ARBHR) project, supported by Enabel and the European Union (EU). The dialogue brought together 81 individuals representing government officials, civil society actors, private sector representatives, researchers, and digital innovators to reflect on the growing recognition that digital transformation is not simply a technical process, but also a governance and human rights issue that demands transparency and accountability.

The discussions at the dialogue revealed a tension between innovation and human rights. Systems such as digital identity (ID), payment platforms, and data-sharing frameworks   centralise enormous amounts of personal data and are reshaping power relationships between citizens, the government, and corporations.

Participants noted that in the absence of strong governance frameworks, these systems can enable exclusion, surveillance, and misuse of personal information. Further,  concerns were raised about fragmented systems across government agencies, weak interoperability, and limited public awareness regarding how personal data is collected, stored, and shared.

Meanwhile, as emerging technologies such AI take hold in the country,  the Uganda National AI Landscape Assessment positions  AI as a key digital technology driver to drive economic growth.

However, the Assessment documents the absence of a dedicated AI policy and regulatory framework, a shortage of AI skills, and insufficient collaboration between academia and the technology sector. Similarly, like its counterpart governments across Africa, Uganda is increasingly investing in DPI systems including digital ID and payment systems,  as well as data exchange frameworks. DPI is being positioned as a key pillar of digital transformation strategies across Africa. However, DPI  systems remain heavily reliant on public data and algorithmic decision-making. Thus, if   designed and deployed without sufficient citizen participation, independent oversight, legal safeguards, and alignment with the public interest, they risk becoming tools of exclusion, exploitation, and foreign dependency.

Various efforts related to the adoption of emerging technologies are underway.  Ambrose Ruyooka, the Assistant Commissioner at the Ministry of ICT and National Guidance, Uganda noted that the Ministry is taking a cautious approach to regulation by prioritising standards, policy guidance, and institutional learning before introducing binding laws. This includes efforts to domesticate the UNESCO Recommendations on the Ethics of AI and a Readiness Assessment process. The dialogue also came on the heels of the Ministry’s call for stakeholder input to the National AI and Emerging Technologies Strategy – signaling a growing policy focus on responsible digital transformation.

Further he stressed that in the midst of AI, stakeholders should not be “passive consumers” of the digital economy but actively “participate in shaping it” while pointing out that participation requires local technical capacity to “build, operate and audit” systems such as AI and DPI systems independently.While government efforts are laying the foundation for AI governance, businesses also have an obligation to innovate responsibly and adopt robust human rights due diligence processes to support regulatory compliance and foster trust and sustainability.

At a broader level, the dialogue demonstrated how digital rights are increasingly intertwined with economic rights and social justice. As a result, corporate responsibility can no longer be limited to traditional labour or environmental concerns. Companies are now expected to consider how their digital operations affect privacy, equality, freedom of expression, and access to information.

This shift is especially significant for Uganda’s small and medium enterprises (SMEs), many of which are digitising rapidly but often lack the resources and expertise needed to manage cybersecurity and data effectively.

Presentations from implementing partners, including the Private Sector Foundation Uganda (PSFU), Evidence and Methods Lab (EML), Wakiso District Human Rights Committee (WDHRC), Boundless Minds, and Girls for Climate Action (G4CA), highlighted both the scale of the challenge and the potential for practical intervention. Partner interventions on digital rights and cybersecurity are strengthening awareness and practices among entities – both rural and urban.

The European Union’s (EU) Commitment to Human Rights in Business

Laurianne Comard, Programme Officer at the EU Delegation to Uganda,  noted that the EU and its member states are currently among Uganda’s largest investors in the private sector, with over 1.4 billion euros deployed to foster sustainable economic growth and high-value exports. Specifically, she stated that the EU supports Uganda’s National Action Plan (NAP) on Business and Human Rights with over 20 billion Uganda Shillings, with a specific focus on strengthening human rights practices in business operations, particularly around labour standards and women’s rights.

Course-Correcting on Inclusion

Participants also noted that public participation in digital governance remains limited. Several civil society actors argued that consultations around national AI strategy have not been broad enough, particularly for rural communities, labour unions, youth groups and persons with disabilities. Frameworks developed without broad public engagement risk lacking legitimacy and failing to address the lived realities of those most affected.

The dialogue also reflected on the NAP on Business and Human Rights and the consultative processes underpinning its evaluation and development of NAP II. Lydia Nabiryo, Assistant Commissioner at the Ministry of Gender, Labour and Social Development, acknowledged that the government is actively working to broaden participation in the NAP’s revision.

Her remarks were a candid recognition that the first NAP, while a significant milestone, left representational gaps, and that those gaps are now being deliberately addressed. She noted, “If you have noticed this time round, we are having a more inclusive dialogue with stakeholders that were not necessarily represented in the first NAP. So, not only is the government evaluating, but we’re also course correcting.”   

Participation should not only be limited to policy processes. Shane Ssenyonga, an innovator, pointed out the need for collaborative spaces that support entrepreneurs and businesses to build scalable solutions that are responsive to social, cultural, and economic realities.

Recommendations for Action

The dialogue called for stronger human rights safeguards and access to remedy within digital transformation strategies and business operations. The strategies should be in harmony with existing digital laws and policies and strengthen oversight and enforcement by relevant institutions. For businesses, adoption of forward looking internal policies and risk management practices was emphasised to ensure trusted deployments and reduce barriers to uptake. Advocacy, documentation, and digital literacy interventions remain critical to public education and compliance monitoring.

Building Digital Safety and Agency for Young Women in Somalia

By Digital Shelter |

Digital inclusion is often framed as access and numbers – how many people are trained, device ownership, and how many users are connected. In Somalia, however, the reality is far more complex. While recent data suggest that internet penetration has reached approximately 55 percent of the population, and there are over 10 million internet users, social media adoption remains low and skewed toward male users, with women constituting a smaller proportion of those who are online.

Meanwhile, the political and civic space remains constrained. Due to protracted conflict, fragmented governance and insecurity, Somalia is classified as “Not Free” in global democracy assessments. The country also ranks near the bottom in press freedom indices, with journalists and media houses facing threats, harassment, arbitrary closures, and censorship pressures, particularly in conflict-affected regions, making open expression online and offline perilous.

Young Somali women are joining digital spaces shaped by these fragile conditions, coupled with unequal power relations and persistent safety concerns. Many are navigating unstable job markets, expectations to contribute to family livelihoods, and social norms that continue to question women’s visibility and voice, both online and offline. In such a context, digital upskilling is not merely technical but rather deeply social, economic, and political. If approached narrowly, it risks reproducing existing exclusions by focusing only on tools and outputs.

The Digital Skills for Girls (DS4G) programme by Digital Shelter is designed with this in mind, treating digital skilling and inclusion not as isolated competencies but as entry points into broader questions of participation, agency, and voice within Somalia’s evolving digital ecosystem. Combining practical digital skills, digital safety and rights awareness, DS4G has supported 35 women and girls, conducted monthly meet ups and stakeholder engagements to empower young Somali women.

With initial funding from AccessNow in 2024, the US funding cuts affected the continuity of DS4G. A discretionary award under the Africa Digital Rights Fund (ADRF) – an initiative of the Collaboration on International ICT Policy for East and Southern Africa (CIPESA)—supported continued implementation through 2025.

As noted by Ali, “At a time when many organisations were forced to scale back activities due to funding instability, CIPESA’s discretionary support allowed Digital Shelter to remain operational and responsive, ensuring that young women continued to access skills and learning spaces designed to support meaningful participation in digital, social and civic life”. He added that through DS4G, Digital Shelter had strengthened its role as a trusted, women-centered digital rights actor with a replicable programme model.

The DS4G’s sessions included graphic design, personal branding, emerging technologies, data protection and privacy, online threats and risks, and career development. A key component of DS4G was the Cyber Safety for Women event, which reinforced digital safety as a collective concern. The event featured a documentary screening on lived digital experiences and panel discussions on gender, online safety, and participation.

“DS4G recognised that technical skills alone are insufficient unless young women are also equipped to navigate digital environments safely, communicate confidently and position themselves for future opportunities,” said Digital Shelter’s Executive Director, Abdifatah Ali.

According to Digital Shelter, the inclusion of graphic design in the DS4G programme was a strategic one. The team argues that sitting at the intersection of creativity, communication, and influence, design shapes how information is interpreted, whose stories are amplified, and which messages gain traction. For the participants of DS4G, many of whom were students or recent graduates, it offered an accessible entry into digital work.

“As the training progressed, participants moved beyond executing tasks to interrogating purpose and impact, asking who messages are for, what they communicate, and how design can support causes, campaigns, and community conversations,” said Ayan Khalif, Digital Shelter’s Program Manager.

Indeed, participant feedback reflects positive outcomes – both skills acquisition and agency. “Before this project, I used social media without thinking much about safety. Now I understand how to protect myself online and how important digital security is for women like us,” said one participant. As part of reflection exercises, participants explored how design could support community initiatives, advocacy efforts and communicate messages. Another participant stated, “The monthly meetups helped me gain confidence. Speaking in front of others was difficult at first, but now I feel more comfortable expressing my ideas.”

The DS4G initiative has empowered a cohort of young women to navigate digital spaces with confidence and security, equipped with skills to exploit economic opportunities, advocate for change, and engage safely and confidently in community affairs.

CIPESA Celebrates Africa’s Changemakers in the Disability Digital Rights Space

By Paul Kimumwe |

As part of events to mark last year’s (2025) International Day of Persons with Disabilities, the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) documented reflections and insights from several individuals who have been instrumental in shaping the digital rights of persons with disabilities in Africa.

Over the last few decades, the rights of persons with disabilities have remained constrained. It has been more than 30 years since the United Nations General Assembly designated December 3 as the International Day of Persons with Disabilities, with the goal of raising awareness about the rights and well-being of persons with disabilities. In 2006, the United Nations adopted the Convention on the Rights of Persons with Disabilities (CRPD) to ensure that the human rights and fundamental freedoms of persons with disabilities are promoted, protected, and fully and equally enjoyed.

Over the years, other global and regional frameworks, including the Protocol to the African Charter on Human and Peoples’ Rights on the Rights of Persons with Disabilities in 2018, the 2030 Agenda for Sustainable Development, and the Marrakesh Treaty in 2013, were adopted to augment the rights of persons with disabilities at all levels.

While several African nations have adopted disability-friendly legislation, achieving meaningful implementation remains a challenge. At the regional level, it took more than six years for the African Disability Rights Protocol to come into force due to the failure to secure the required 15 member state ratifications. 

As the continent embraces digitalisation, many persons with disabilities are increasingly getting left out due to the inaccessibility of the new technologies, discriminatory implementation practices, and the high costs of connectivity.

Despite these challenges, several stakeholders have been at the forefront of ensuring that persons with disabilities are not left behind. They include persons with lived experiences, academics, civil society advocates, and government officials. Over the coming weeks, CIPESA will share the profiles, experience, and insights of changemakers who have made an impact in shaping the digital rights for persons with disabilities in Africa. Our hope is that these reflections will continue to inspire disability rights actors to build and foster collaborations and partnerships that advance and promote disability rights in Africa. These include

  1. Dr. Karen Smit, PhD, Accessibility Lead | Group External Affairs | Chairperson: Vodacom Africa Accessibility Forum
  2. Samantha Sibanda, Founder and Executive Director, Signs of Hope Trust, Zimbabwe
  3. Dr. Abdul Busuulwa, PhD, Lecturer, Kyambogo University in the Department of Community and Disability Studies, and Board Member, CIPESA, Uganda.
  4. Dr. Dianah Msipa, PhD, Manager, Disability Rights Unit/Postdoctoral Fellow: Center for Human Rights, University of Pretoria.
  5. Ahouty Kouty, MA, Founder and Executive Director, Action et Humanisme, Ivory Coast.
  6. Sarah Kekeli Akunor, Lead, Inclusion, Gender, and Safeguard at Mastercard Foundation’s Alumni Network Committee | Secretary for Gender, Equity, and Inclusion at the Ghana Youth Federation.
  7. Mohamed Kimbugwe, Digital Governance and Innovation Advisor/DataCipation, GIZ African Union.
  8. Berhanu Belay Wondimagegne, Executive Director, TOGETHER, Ethiopia
  9. Dr. Rehema Baguma, PhD, Associate Professor of Information Systems,  Makerere University in Uganda.
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