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28May

The Future of Work in Uganda: Challenges and Prospects in the Context of the Digital Economy

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By Nadhifah Muhammad |

The digital economy has re-shaped labour across the globe. Disruptive digital technologies like artificial intelligence (AI), blockchain and robotics have become a big influence on various sectors including business, media, health, education, transportation and agriculture. These technologies have significantly impacted the world of work, upending many long-standing employment norms and practices.

Uganda is no exception to this shift, as many sectors embrace and navigate the digital tide. The thirst for more profits and the competition to dominate markets has led many businesses to innovate and craft more online services. The country’s vision to embrace technology is anchored in the Digital Transformation Roadmap which seeks to attain 90% household connectivity, 90% broadband coverage by geography, and 90% citizens accessing e-services online, by 2040. 

As of 2024, approximately 18 digital labour and hybrid platforms were operating in Uganda, with a relatively even distribution of international and local operators. They included FLIP Africa, Market Garden App, SafeBoda, Uber, Bolt, Speshotaxi, Diva Taxi, Faras, Jumia, Glovo, Fiverr, Upwork, Le Gourmet Delicatessen, Uncle Bob, Kikuubo Online, Jiji and Whatsapp business. These platforms operate in sectors such as ride-hailing, delivery, freelance work, medical consultations, and e-commerce. 

Workplace culture has also undergone a groundbreaking shift in recent years, from a temporary response during the Covid-19 pandemic to reshaping the corporate sector, organisational structures and employee interactions. 

Similarly, the agricultural sector has adopted digital technologies such as the use of mobile applications to access information on crop management and market prices, and the use of digital financial services.

Despite this progress, there are persistent gaps in the digital revolution, including the digital divide laced with digital inequalities, gaps in labour regulatory frameworks, high internet costs, and low digital uptake among the public.

In this May 2025 brief, the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) explores emerging digital trends and their influence on the future of work in Uganda. The brief offers recommendations for harnessing the digital dividend for both formal and informal businesses, including: 

  • Investing in digital literacy
  • Upskilling the workforce across all sectors
  • Advocacy for affordable internet connectivity
  • Bridging the digital divide
  • Enforcement of laws that support digitisation and recognition of the gig economy.

Access the full brief here.

07Apr

Human Rights Implications of Health Care Digitalisation in Kenya

Author CIPESA Posted on

Policy brief |

This policy brief draws on the key findings of a human rights impact assessment of Digital Health Services to make concrete recommendations for a human rights-based digitalisation of health care services in Kenya.

Drawing on a human rights impact assessment conducted in October-November 2024, the brief shows how the transition from the National Health Insurance Fund (NHIF) to the Social Health Insurance Fund (SHIF) has faced significant challenges that impact the right to health, particularly for vulnerable and marginalised groups and addresses broader concerns as to the role of digitalisation in health care management and its implications for service delivery. 

Notably, Kenya’s journey towards a rights-based digital health system requires a coordinated approach that addresses infrastructure, regulatory enforcement, gender equality, and resource allocation and management. By adopting the recommendations found in this brief, Kenya can create a digital health environment that not only advances healthcare service delivery but also protects, promotes and respects the rights of all its citizens, particularly those most at risk of exclusion.

Recommendations on the NHIF-SHIF Transition

1. Enhance digital infrastructure: Fully operationalize the SHA platform and integrate it with existing systems like Kenya Health Information System and Kenya Electronic Medical Records.

2. Conduct public awareness campaigns: Educate citizens on SHA benefits and processes to dispel misinformation and encourage enrolment.

3. Expedite empanelment of facilities: Increase the accreditation of healthcare providers to ensure uninterrupted access to services.

4. Strengthen National-County coordination: Align roles, resources, and responsibilities to streamline service delivery under the devolved healthcare framework as stipulated under the Fourth Schedule of the Constitution.

5. Review contribution models: Adjust means-testing mechanisms to ensure affordability, especially for vulnerable and marginalized populations.

6. Prioritize capacity building: Train healthcare workers and Community Health Promoters to effectively navigate the transition and support beneficiaries.

7. Incorporate stakeholder feedback: Deliberately establish clear communication channels and include healthcare workers, vulnerable and marginalized groups in the design and implementation of SHA systems to promote inclusivity.

8. Clarify referral pathways: Define roles for various healthcare levels under the Primary Health Care Act to simplify patient navigation.

9. Ensure accountability and transparency: Regularly audit the transition to address and mitigate inefficiencies and restore public trust.

Read the full policy brief here.

Research Partners

The research into the human rights impacts of digital health services in Kenya was conducted in partnership between the Kenya National Commission on Human Rights – Kenya’s National Human Rights Institution, CIPESA – The Collaboration on International ICT Policy for East and Southern Africa which works to promote effective and inclusive ICT policy, and the Danish Institute for Human Rights – Denmark’s national human rights institution which works internationally to address the human rights implications of technology use.

25Mar

CIPESA-Run ADRF Awards USD 140,000 to Eleven Digital Democracy Non-Profits Amidst Funding Cuts

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By Ashnah Kalemera |

With many funders shifting their funding priorities about human rights, governance and livelihood issues, African Civil Society Organisations (CSOs), human rights defenders and activists have been severely impacted. As a result, critical programming on civic participation, tech accountability, digital rights and digital inclusion, which was scoring wins in the face of growing authoritarianism on the continent, has been crippled. 

In response to this changing funding landscape, the Africa Digital Rights Fund (ADRF) managed by the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) has awarded USD 140,000 to eleven non-profit organisations as bridging funds. The discretionary awards are aimed at bridging the gap in operations and programming faced by CIPESA’s past and present partners and subgrantees. The funds bring to USD one million the total awarded by CIPESA under the  ADRF initiative since its launch in April 2019.

According to CIPESA’s Executive Director, Dr. Wairagala Wakabi, “anchor institutions such as CIPESA have lost funding and that means many crucial but smaller actors across the continent have equally been affected”. Nonetheless, CIPESA is committed to “defending digital democracy amidst the steady  democratic regression we are witnessing, and the cruciality of funding organisations that are battling rising authoritarianism cannot be overemphasised,” said Wakabi.

The recipient organisations work on various digital democracy issues in 10 countries – Cote d’Ivorie, the Democratic Republic of Congo (DR Congo), Ethiopia, Kenya, Mozambique, Senegal, Somalia, South Sudan, Uganda and Zambia. These organisations work on catalytic issues in difficult contexts and have established track records. The selection of beneficiaries was guided by a survey on the impact of funding termination by the United States (US) government. 

Round Nine ADRF Beneficiaries:

  1. Action et Humanisme – based in Cote d’Ivoire, the organisation works to advance digital accessibility for persons with disabilities. 
  2. Agora, an online activism initiative focused on social accountability in Uganda.
  3. Bloggers of Zambia, whose motto is “Keeping Online Spaces Open” and is pushing for progressive legislative reforms in Zambia.
  4. Digital Rights Frontlines (formerly DefyHateNow), which is at the frontline of countering hate speech and disinformation online in South Sudan.
  5. Digital Shelter, a Somali group working to advance the digital civic space.
  6. Forum de Organizacoes de Pessoas com Deficiencia – FAMOD, which works to promote the rights of persons with disabilities in Mozambique, including the right to information through web accessibility and inclusion through affordable access to technology.
  7. Inform Africa, a media integrity hub in Ethiopia.
  8. Jonction, a Senegalese digital rights advocacy organisation.
  9. Thraets, a tech research lab focused on elections integrity and Artificial Intelligence (AI)-generated content.
  10. Rudi International, a Congolese digital rights advocacy and digital literacy organisation.
  11. Tanda Community Network, based in Kibera, Nairobi, Kenya, the community network is championing work against Technology Facilitated Gender Based Violence (TFGBV) alongside efforts to bridge the digital divide.

The survey revealed that following the suspension and eventual termination of U.S. funding, many organisations had reduced the scope of their activities, scaled back staff salaries and benefits, and in a number of cases laid off staff. Over 90% of the organisations surveyed  were uncertain about their ability to maintain operations beyond two months. Only one of the surveyed organisations said it would remain fully operational if it did not receive additional funding.

A staggering 92% of respondents had reduced programming scope and one in three respondent organisations reported that they had slashed staff. For one recipient, over 60% of the team was “not able to continue working in any capacity going forward”. The percentage of US funding was between 20% and 60% of the annual budgets of the organisations surveyed.

Even in the face of a grim funding future, civil society organisations that face harassment and operate in volatile political environments remain resilient. As the head of one of the grant beneficiary organisations stated: “Unfortunately, we do not have the luxury to cease activities”. The same unwavering commitment to continue operations was demonstrated by the DR Congo-based recipient whose digital literacy training centre was robbed during the January 2025 rebel attacks in Goma.

The ADRF provides financial support to organisations and networks to overcome barriers to accessing funding and building a stronger movement of digital and human rights advocates in Africa. The Fund has also built the capacity of initiatives in advocacy, public communication, research and data-for-advocacy. Supported initiatives commend the ADRF as a unique funding initiative that has broken ranks with traditional funders’ structure. See previous ADRF recipients here.

The discretionary round of the ADRF was supported by funding from the Skoll Foundation, the Wellspring Philanthropic Fund and the Ford Foundation. Other supporters of the ADRF in the past include the Center for International Private Enterprise (CIPE), the Swedish International Development Cooperation Agency (Sida), the German Society for International Cooperation Agency (GIZ), the Omidyar Network, the Hewlett Foundation, the Open Society Foundations and New Venture Fund (NVF).

24Mar

Advancing Advocacy and Awareness on Digital Rights for Businesses in Uganda

Author CIPESA Posted on

By Nadhifah Muhammad and Tendo Racheal |

Imagine running a business in today’s fast-paced digital world, where almost everything from customer data, marketing to financial transactions happening online. Now, imagine having little or no knowledge on how to protect that data, relevant laws and regulations or worse, unknowingly violating digital rights. That is the reality for many businesses in Uganda today. 

Data protection, data privacy, cybersecurity, and surveillance are not just techy buzzwords, they’re essential to building a safe and inclusive digital economy. Yet, many small and medium enterprises (SMEs), which account for 90% of Uganda’s private sector, either do not fully understand responsible digital practices or lack the tools to do so.

That’s where the Advancing Respect for Human Rights by Businesses in Uganda (ARBHR) project comes in. With support from Enabel and the European Union, the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) is co-implementing this project which seeks to reduce human rights abuses connected to business activities in Uganda, particularly those impacting women and children. 

Among others, CIPESA is working to raise awareness on digital rights in the business context. As businesses increasingly rely on digital technologies to operate and innovate, their role in upholding digital rights becomes paramount. Yet many Ugandan businesses, particularly SMEs, lack a comprehensive understanding of digital rights principles and their obligations in upholding them. 

Early this year, CIPESA published a call for applications to the Civil Society (CSO) Fund for entities interested in championing digital rights in the business sector. Six CSOs were selected under the competitive process and, together with four innovation hubs, SME, employer and employee associations, will be supported to implement awareness-raising activities. These include Evidence and Methods Lab, Boundless Minds, Wakiso District Human Rights Committee, Media Focus on Africa Uganda, Girls for Climate Action, Recreation for Development and Peace Uganda, Private Sector Foundation Uganda, Federation of Uganda Employers and The Innovation Village.

To ensure that the partners effectively undertake their interventions, CIPESA convened a three-day bootcamp on March 4–8, 2025 aimed at enhancing their knowledge and skills in implementing awareness raising and advocacy campaigns as part of advancing the business and human rights agenda. The bootcamp brought together 35 participants. 

Key topics of discussion included Trends in Business and Digital Rights in Uganda, such as Privacy and Data Protection, Cybersecurity, Inclusion and Labour Rights; Impact Communications and Storytelling for Awareness and Advocacy; as well as Digital Content Creation.

The discussions were framed under the Uganda National Action Plan on Business and Human Rights (NAPBHR), which seeks to protect human rights, enhance corporate digital responsibility to respect human rights, and ensure access to remedy for victims of human rights violations and abuses resulting from non-compliance by business entities in the country.

The project is very timely to create more awareness on business and human rights issues especially in regards to labour rights, effective redress mechanisms for BHR [Business and Human Rights] violations and engendering of digital rights. –  Training Participant

Uganda’s ARBHR aligns with the United Nations Guiding Principles on Business and Human Rights (UNGPs), which outline the corporate responsibility to respect, protect, and remedy human rights abuses in business operations. By equipping businesses with the knowledge and tools to integrate digital rights into their policies and practices, the ARBHR project is contributing to a global movement that ensures businesses operate ethically, respect fundamental freedoms, and uphold human dignity in the digital space. 

For Uganda’s business sector to thrive in a digitally connected world, businesses must align with these principles, creating a culture where human rights are not an afterthought but a core business responsibility. 

Therefore, as partners roll out their awareness raising action plans over the next eight months, it is envisaged that over 200,000 individuals will be reached in the regions of Albertine, Busoga and Kampala Metropolitan. Through radio talk shows, skits, social media campaigns, community meetings, capacity building trainings, visualised Information, Education, and Communication (IEC) products, and digital clinics, these stakeholders will have enhanced appreciation of digital rights protection to foster a more informed and active community of advocates for rights-respecting practices among businesses in Uganda. 

So, if you’re a business owner, a CSO representative, or just someone passionate about digital rights, this is your chance to be part of something bigger. Join the conversation, and let’s build a digital future we can all trust.

25Feb

CIPESA and Partners Advocate for Inclusion of Technology-Facilitated Gender-Based Violence in Uganda’s Sexual Offences Bill

Author CIPESA Posted on

By Ainembabazi Patricia |

On February 18, 2025, the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) alongside Pollicy and the Gender Tech Initiative appeared before Members of Uganda’s Parliament to advocate for the inclusion of Technology-Facilitated Gender-Based Violence (TFGBV) in the Sexual Offences Bill 2024.

The rapid evolution of digital technologies has reshaped societal interactions, leading to increased perpetration of online violence. In Uganda, online users increasingly face digital forms of abuse that often mirror or escalate offline sexual offences, yet efforts to combat gender-based violence are met with both legal and practical challenges.

The Sexual Offences Bill aims to address sexual offences by providing for the effectual prevention of sexual violence, enhancement of the punishment of sexual offenders, providing for the protection of victims during trial of sexual offences, and providing for extra-territorial application of the law.

In the presentation to Committee of Legal and Parliamentary Affairs and the Committee on Gender, Labour, and Social Development, CIPESA and partners emphasised the necessity of closing the policy gap between digital and physical sexual offenses in the Bill, to ensure that Uganda’s legal system is responsive to the realities of technology advancements and related violence. We argued that while the Bill is timely and presents real issues of sexual violence especially against women, there are some pertinent aspects that have been left out and should be included.

According to the United Nations Population Fund (UNFPA), TFGBV is “an act of violence perpetrated by one or more individuals that is committed, assisted, aggravated, and amplified in part or fully by the use of information and communication technologies or digital media, against a person on the basis of their gender.” It includes cyberstalking, doxing, non-consensual sharing of intimate images, cyberbullying, and other forms of online harassment.

In Uganda, TFGBV is not addressed by the existing laws including the Penal Code Act and the Computer Misuse Act. Adding TFGBV to the bill will provide an opportunity to bridge this legal gap by explicitly incorporating TFGBV as a prosecutable offence.

CIPESA and partners’ recommendations to the Committees were to:

1. Include and Explicitly Define TFGBV

Under Part I (Preliminary), the Bill provides definitions for various terms related to sexual offences, including references to digital and online platforms. However, it does not explicitly define TFGBV or recognise its various manifestations. This omission limits the Bill’s effectiveness in addressing emerging forms of online sexual offences.

We propose an introduction of a new clause under Part I defining TFGBV, to ensure the Bill adequately addresses offences committed via digital means. The definition should align with international standards, such as the UNFPA’s definition of TFGBV, and should ensure consistency with Uganda’s digital policy frameworks, including the Constitution of the Republic of Uganda 1995, the Data Protection and Privacy Act, 2019, the Computer Misuse (Amendment) Act 2022, Penal Code Act Cap 120, and the Uganda Communications Act 2013.

2. Recognising Various Forms of TFGBV

Clause 7 of the Bill provides for the penalisation of Indecent Communication or transmission of sexual content without consent. It criminalises the sharing of unsolicited material of a sexual nature, including the unauthorised distribution of nude images or videos. However, the provision does not explicitly mention cyber harassment, online grooming, sextortion, or non-consensual intimate image sharing (commonly known as “revenge porn”).  As such, we recommended the expansion of Clause 7 to explicitly recognise and define offences such as Cyber harassment, Non-consensual intimate image sharing, Online grooming, and Sextortion. This addition will clarify legal pathways for victims and broaden the scope of protection against digital sexual exploitation. 

3. Replacing “Online Platform” with “Technology-Facilitated Gender-Based Violence”

In clause 1 the Bill defines “on-line platform” as any computer-based technology that facilitates the sharing of information, ideas, or other forms of expression. This encompasses social media sites, websites, and other digital communication tools. Clause 6 addresses the offense of indecent exposure, criminalising the intentional display of one’s sexual organs in public or through electronic means, including online platforms and clause 7 pertains to the non-consensual sharing of intimate content. However, these provisions do not comprehensively categorise TFGBV as a distinct form of sexual offences. Accordingly, “Online Platform” should be replaced with “Technology-Facilitated Gender-Based Violence” to ensure the Bill adequately captures all digital gender-based offences, including deepfake pornography, cyberstalking, and sexual exploitation through content generated by artificial intelligence.

4. Criminalising Voyeurism

The Bill does not explicitly criminalise voyeurism, which refers to the act of secretly observing, recording, or distributing images or videos of individuals in private settings without their consent, often for sexual gratification. Thee is increasing prevalence of voyeurism through hidden cameras, non-consensual recordings, and live-streamed sexual abuse.  Voyeurism should be criminalised with a clear definition provided under clause 1 and the scope and penalty defined under Part II of the Bill.

5. Strengthening Accountability for Technology Platforms

The Bill does not impose specific responsibilities on digital platforms and service providers in cases of TFGBV. We argued for the addition of a new clause under Part III (Procedures and Evidential Provisions) mandating digital platforms and service providers to cooperate in investigations related to TFGBV, and provide relevant data and evidence upon request by law enforcement. Similarly,  the provision should expand into the obligation to ensure data protection compliance and  implementation of proactive measures to detect, remove, and report sexual exploitation content.  This provision will enhance accountability and facilitate the prosecution of perpetrators. 

6. Aligning Uganda’s Legislation with Regional and International Frameworks

The Bill does not explicitly state its alignment with regional and international human rights instruments addressing sexual violence and digital rights.  We recommend an addition of a new clause under Part I (Preliminaries) stating that the Bill shall be interpreted in a manner that aligns with the African Commission on Human and Peoples’ Rights (ACHPR) Resolution 522 (2022) and the Convention on the Elimination of All Forms of Discrimination Against Women (CEDAW). This will reinforce Uganda’s commitment to and application of international best practices in combating sexual offences. 

7. Enhancing Legal Remedies for Survivors

Clause 42 (Settlement in Capital Sexual Offences) prohibits compromise settlements in cases of rape, aggravated rape, and defilement, prescribing a 10-year prison sentence for offenders who attempt to settle such cases outside court. However, the Bill does not provide civil remedies for victims of TFGBV-related crimes, nor does it ensure access to psycho-social support.  We recommend an expansion of Clause 42 to include  civil remedies, including compensation for victims of TFGBV, psychosocial and legal support, ensuring survivors receive necessary rehabilitation, and mandatory reporting obligations for online platforms hosting TFGBV-related content. 

The inclusion of TFGBV in the Sexual Offences Bill 2024 will not only strengthen the fight against gender-based violence but also ensure that survivors access justice. The proposed legislative changes will reinforce Uganda’s commitment to upholding digital rights and gender equality in the digital age. The country will also join the ranks of pioneers such as South Africa who have taken legislative steps to criminalise online gender-based violence.

By incorporating the proposed provisions and amendments, the Sexual Offences Bill, 2024 will clearly define online-based sexual offenses, bring perpetrators of online violence to book and provide protection for survivors of digital sexual offences. It will also contribute to the building and strengthening of accountability for technology platforms. Once enacted, the law will also go strides in ensuring that Uganda’s legal framework aligns with regional and international human rights standards on protection of survivors while guaranteeing effective prosecution of offenders of technology-facilitated sexual offences.

Download the Full report here

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