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24Feb

Joint Letter on Internet Shutdown in Uganda

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By Access Now |
Mr. Zeid Ra’ad Al Hussein, Mr. David Kaye, Mr. Joseph Cannataci, Mr. Maina Kiai, Mr. Michel Forst, Ms. Faith Pansy Tlakula, and Ms. Reine Alapini-Gansou
cc: African Union
African Peer Review Mechanism (APRM) Secretariat
Common Market for Eastern and Southern Africa Secretariat
Domestic & International Election Observer Missions to the Republic of Uganda
East African Community Secretariat
International Conference on the Great Lakes Region Secretariat
New Partnership for Africa’s Development (NEPAD) Secretariat
Uganda Communications Commission
Uganda Electoral Commission
Uganda Ministry of Information and Communications Technology
23 February 2016
Re: Internet shutdown in Uganda and elections
Your Excellencies,
We are writing to urgently request your immediate action to condemn the internet shutdown in Uganda, and to prevent any systematic or targeted attacks on democracy and freedom of expression in other African nations during forthcoming elections in 2016. [1]
On February 18, Ugandan internet users detected an internet outage affecting Twitter, Facebook, and other communications platforms. [2] According to the Uganda Communications Commission (UCC), blocking was carried out on orders of the Electoral Commission, for security reasons. [3] The shutdown coincided with voting for the presidential election, and remained in place until the afternoon of Sunday, February 21. During this period, two presidential candidates were detained under house arrest. [4] The telco MTN Uganda confirmed the UCC directed it to block “Social Media and Mobile Money services due to a threat to Public Order & Safety.” [5] The blocking order also affected the telcos Airtel, Smile, Vodafone, and Africel. President Museveni admitted to journalists on February 18 that he had ordered the block because “steps must be taken for security to stop so many (social media users from) getting in trouble; it is temporary because some people use those pathways for telling lies.” [6]
Research shows that internet shutdowns and state violence go hand in hand. [7] Shutdowns disrupt the free flow of information and create a cover of darkness that allows state repression to occur without scrutiny. Worryingly, Uganda has joined an alarming global trend of government-mandated shutdowns during elections, a practice that many African Union member governments have recently adopted, including:  Burundi, Congo-Brazzaville, Egypt, Sudan, the Central African Republic, Niger, Democratic Republic of Congo. [8], [9], [10], [11], [12], [13], [14]
Internet shutdowns — with governments ordering the suspension or throttling of entire networks, often during elections or public protests — must never be allowed to become the new normal. Justified for public safety purposes, shutdowns instead cut off access to vital information, e-financing, and emergency services, plunging whole societies into fear and destabilizing the internet’s power to support small business livelihoods and drive economic development.
Uganda’s shutdown occurred as more than 25 African Union member countries are preparing to conduct presidential, local, general or parliamentary elections. [15]
A growing body of jurisprudence declares shutdowns to violate international law. In 2015, various experts from the United Nations (UN) Organization for Security and Co-operation in Europe (OSCE), Organization of American States (OAS), and the African Commission on Human and Peoples’ Rights (ACHPR), issued an historic statement declaring that internet “kill switches” can never be justified under international human rights law, even in times of conflict. [16] General Comment 34 of the UN Human Rights Committee, the official interpreter of the International Covenant on Civil and Political Rights, emphasizes that restrictions on speech online must be strictly necessary and proportionate to achieve a legitimate purpose. Shutdowns disproportionately impact all users, and unnecessarily restrict access to information and emergency services communications during crucial moments.
The internet has enabled significant advances in health, education, and creativity, and it is now essential to fully realize human rights including participation in elections and access to information.
We humbly request that you use the vital positions of your good offices to:

  • call upon the Ugandan government to provide redress to victims of the internet shutdown, and pledge not to issue similar orders in the future;
  • call on African states to uphold their human rights obligations, and not to take disproportionate responses like issuing shutdown orders, especially during sensitive moments like elections;
  • investigate shutdowns, in their various forms, in order to produce public reports that examine this alarming trend and its impact on human rights, and make recommendations to governments and companies on how to prevent future disruptions;
  • encourage telecommunications and internet services providers to respect human rights and resist unlawful orders to violate user rights, including through public disclosures and transparency reports;
  • encourage the African Commission on People’s and Human Rights, the United Nations Human Rights Council, and the UN General Assembly to resolve that Internet Shutdowns violate freedom of expression per se and without legal justification.

We are happy to assist you in any of these matters.
Sincerely,
Access Now
African Centre for Democracy and Human Rights Studies (ACDHRS)
Association for Progressive Communications (APC)
Article 19 East Africa
Chapter Four Uganda
CIPESA
CIVICUS
Committee to Protect Journalists
DefendDefenders (The East and Horn of Africa Human Rights Defenders Project)
Electronic Frontier Foundation (EFF)
Global Partners Digital
Hivos East Africa
ifreedom Uganda
Index on Censorship
Integrating Livelihoods thru Communication Information Technology (ILICIT Africa)
International Commission of Jurists Kenya
ISOC Uganda
KICTANet (Kenya ICT Action Network)
Media Rights Agenda
Paradigm Initiative Nigeria
The African Media Initiative (AMI)
Unwanted Witness
Web We Want Foundation
Women of Uganda Network (WOUGNET)
Zimbabwe Human Rights NGO Forum
Endnotes
[1] Uganda election: Facebook and Whatsapp blocked’ (BBC, 18 February 2016) <http://www.bbc.co.uk/news/world-africa-35601220> accessed 18 February 2016.
[2] Omar Mohammed, ‘Twitter and Facebook are blocked in Uganda as the country goes to the polls’ (Quartz Africa, 18 February 2016) <http://qz.com/619188/ugandan-citizens-say-twitter-and-facebook-have-been-blocked-as-the-election-gets-underway/> accessed 18 February 2016.
[3] Uganda blocks social media for ‘security reasons’, polls delayed over late voting material delivery (The Star, 18 February 2016) <http://www.the-star.co.ke/news/2016/02/18/uganda-blocks-social-media-for-security-reasons-polls-delayed-over_c1297431> accessed 18 February 2016.
[4]  Brian Duggan, “Uganda shuts down social media; candidates arrested on election day” (CNN, 18 February 2016) <http://www.cnn.com/2016/02/18/world/uganda-election-social-media-shutdown/> accessed 22 February 2016.
[5] MTN Uganda <https://twitter.com/mtnug/status/700286134262353920> accessed 22 February 2016.
[6] Tabu Batugira, “Yoweri Museveni explains social media, mobile money shutdown” (Daily Nation, February 18, 2016) <http://www.nation.co.ke/news/Yoweri-Museveni-explains-social-media-mobile-money-shutdown/-/1056/3083032/-/8h5ykhz/-/index.html> accessed 22 February 2016.
[7] Sarah Myers West, ‘Research Shows Internet Shutdowns and State Violence Go Hand in Hand in Syria’ (Electronic Frontier Foundation, 1 July 2015)
<https://www.eff.org/deeplinks/2015/06/research-shows-internet-shutdowns-and-state-violence-go-hand-hand-syria> accessed 18 February 2016.
[8] ‘Access urges UN and African Union experts to take action on Burundi internet shutdown’ (Access Now 29 April 2015) <https://www.accessnow.org/access-urges-un-and-african-union-experts-to-take-action-on-burundi-interne/> accessed 18 February 2016.
[9] Deji Olukotun, ‘Government may have ordered internet shutdown in Congo-Brazzaville’ (Access Now 20 October 2015) <https://www.accessnow.org/government-may-have-ordered-internet-shutdown-in-congo-brazzaville/> accessed 18 February 2016.
[10]  Deji Olukotun and Peter Micek, ‘Five years later: the internet shutdown that rocked Egypt’ (Access Now 21 January 2016) <https://www.accessnow.org/five-years-later-the-internet-shutdown-that-rocked-egypt/> accessed 18 February 2016.
[11] Peter Micek, ‘Update: Mass internet shutdown in Sudan follows days of protest’ (Access Now, 15 October 2013) <https://www.accessnow.org/mass-internet-shutdown-in-sudan-follows-days-of-protest/> accessed 18 February 2016.
[12] Peter Micek, ‘Access submits evidence to International Criminal Court on net shutdown in Central African Republic’(Access Now 17 February 2015) <https://www.accessnow.org/evidence-international-criminal-court-net-shutdown-in-central-african-repub/> accessed 18 February 2016.
[13] ‘Niger resorts to blocking in wake of violent protests against Charlie Hebdo cartoons.’ (Access Now Facebook page 26 January 2015) <https://www.facebook.com/accessnow/posts/10153030213288480> accessed 18 February 2016.
[14] Peter Micek, (Access Now 23 January 2015) ‘Violating International Law, DRC Orders Telcos to Cease Communications Services’ <https://www.accessnow.org/violating-international-law-drc-orders-telcos-vodafone-millicon-airtel/> accessed 18 February 2016.
[15] Confirmed elections in Africa in 2016 include: Central African Republic (14th February), Uganda (18th February), Comoros and Niger (21st February), Rwanda (22nd -27th February), Cape Verde (TBC February), Benin (6th-13th March), Niger, Tanzania and Congo (20th March), Rwanda (22nd March), Chad (10th April), Sudan (11th April), Djibouti (TBC April), Niger (9th May), Burkina Faso (22nd May), Senegal (TBC May), Sao Tome and Principe (TBC July), Zambia (11th July), Cape Verde (TBC August), Tunisia (30th October), Ghana (7th November), Democratic Republic of Congo (27th November), Equatorial Guinea (TBC November), Gambia (1st December), Sudan, and Cote d’Ivoire (TBC December). Other elections without confirmed dates are scheduled to occur in Sierra Leone, Mauritania, Libya, Mali, Guinea, Rwanda, Somalia, and Gabon.
[16] Peter Micek, (Access Now 4 May 2015) ‘Internet kill switches are a violation of human rights law, declare major UN and rights experts’ <https://www.accessnow.org/blog/2015/05/04/internet-kill-switches-are-a-violation-of-human-rights-law-declare-major-un> accessed 18 February 2016.

22Feb

African Women's Safety Online in the Sustainable Development Goals Era

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By Ashnah Kalemera |
On March 8, the world will commemorate International Women’s Day under the  theme  “Planet 50-50 by 2030: Step it up for Gender Equality”. According to the United Nations, the theme is a reflection of the Sustainable Development Goals related to gender equality and empowerment of all girls and women. However, affronts to women’s rights over the years have leaped from the offline into the online arena.
An estimated one third of all women worldwide experience physical or sexual violence in their lifetime – mostly by an intimate partner. According to a 2015 report, the proliferation of Information and Communication Technology (ICT) tools such as mobile phones and social media platforms are fuelling digitally enabled violence against women (VAW). In particular, the ICT tools which are easily accessible facilitate abuse through enabling anonymity of the perpetrators who could be located anywhere and without physical contact with the victim.
In Europe, one in 10 women have been victims of cyber harassment, including having received unwanted, offensive sexually explicit emails or SMS messages, or unwarranted inappropriate advances on social networking sites.
In Africa, the extent of online VAW remains unknown, mostly due to inhibitions including a culture of silence, and lower levels of access to the internet and related technologies. However, cases of revenge pornography, cyber stalking and cyber bullying are becoming rampant. In many instances, these cases go unreported and victims have limited legal recourse or resources to  seek justice.
See for instance: Kenyan teenager commits suicide after a man she met through Facebook threatened to publish her nude photos; Online VAW victims in Uganda further subjected to threats of prosecution; and Blogging against an ex partner in the Democratic Republic of Congo.
During the 2015  Women’s Day Celebrations, there were calls for greater protections for women’s rights both online and offline. But many women remain uninformed of their rights online and are also unaware of the tools available to secure their online communications and information.
In commemoration of Safer Internet Day, popular social media service Facebook launched the first in a series of global roundtables to promote women’s safety online. Participants at the roundtable, which was held in Nairobi, Kenya, called for more research into the online VAW phenomenon in Africa and advocacy for laws which specifically address the vice. “Influencing policy on online violence against women requires evidence. Not only research but experiences,” noted one participant.
The availability of support mechanisms for victims was also emphasised with participants noting that offensive content takedowns “are not enough” and different kinds of responses were required depending on context. “First line responses need more capacity and awareness around technology. This should trickle down from intermediaries and service providers to law enforcement,” said another participant.
Meanwhile, consensus around definitions of the crimes including across diverse languages and colloquialisms must be agreed to inform advocacy and activism. It was recognised that online VAW is not “a new form” of violence against women, with participants noting that the online issues should be framed alongside issues of domestic violence and freedom of expression.
Furthermore, participants noted that women are not homogenous and efforts to address VAW both online and offline should be multi-lensed. In this regard, consideration should be made for class, ethnicity and religion, among other demographics. As noted at the 2015 Forum on Internet Freedom in East Africa, there are moral, cultural and legal distinctions of instances of violence against women in Africa, for instance genital mutilation.
The roundtable also called for more partnerships at local and international level between tech innovators and human rights organisations to develop tools and services that offer women protection against VAW.
 

18Feb

Ugandans Turn to Proxies, VPN in Face of Social Media Shutdown

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| By CIPESA Writer
On the morning of the highly anticipated general elections in Uganda, citizens woke up to no access to social media platforms Facebook, Twitter and Whatsapp. The popular mobile phone-based financial transaction service commonly known as Mobile Money was also offline.
Tech-savvy Ugandans keen to keep information on the electioneering process flowing turned to sharing information on proxies and apps that enable circumventing the blockage through Virtual Private Networks (VPN).
Within hours, as more and more citizens got back online, there was a spike in social media activity. By 1pm local time, the hashtag #UgandaDecides recorded 35,000 tweets. Three hours later at 4pm, the number of tweets with this hashtag had jumped to 56,000. By 5pm, the hashtag boasted over 64,000 tweets. As at 7pm, the figure stood at over double that of 1pm and was still growing.
Incumbent President Yoweri Museveni, who has been in power since 1986, is standing in the current elections and faces perhaps the strongest electoral challenge ever to his three-decade rule. Ugandan citizens’ level of online civic engagement was sparked by the first ever televised presidential debates, the first of which was held in January and the second just last week. During both debates, #UgandaDecides alongside #UGDebate16 trended, raising some level of trust in the electioneering process.
But this trust seems to have been turned on its head today. Internet services in various areas of the country have been intermittent, leaving many unable to access information. Leading telecommunications service provider MTN issued a statement confirming that Uganda Communications Commission (UCC), the regulator, had “directed MTN to disable all social media and mobile money services due to a threat to public order and safety.” There has been no communication from any of the other service providers including Vodafone, which has championed disclosure of government requests for user information and surveillance support through its annual Transparency reports.
An official at the communications regulator confirmed to the local Daily Monitor newspaper that they directed ISPs to block access to social media sites over “national security” concerns related to the “sensitive” elections period.
As the day progressed, growing numbers of citizens were able to share updates on late arrivals of voting materials at various stations, reports of election malpractice, and provisional election results.
Previous election periods in Uganda have seen a crackdown on social media, voices critical of the ruling party, and independent media in the guise of promoting public order and unity as well as preventing the spread of false information. The 2011 elections were marked with filtering of short message services (SMS) which contained certain words.
Today’s blockage is for an indeterminate period.
See also State of Internet Freedom in Uganda reports 2014 and 2015.

27Jan

New Year, Old Habits: Threats to Freedom of Expression Online in Kenya

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By Juliet Nanfuka |
The beginning of 2016 has been marked with a series of arrests and summonses of individuals in Kenya as a result of content shared through social media platforms. Contrary to the constitutional right to freedom of expression, the incidents that relate to up to 10 individuals illustrate the Kenya Government’s continued use of vague legal provisions to stifle online content critical of the state or well-connected business people and high-ranking officials.
On January 22, news broke of an attack by Al-Shabaab militants on the Kenya Defence Forces at the El Adde camp in Somalia. The following day, journalist and blogger Yassin Juma was arrested over updates and pictures  posted on social media relating to the attack. Juma was charged under Section 29 of the Kenya Information and Communications (KIC), 2013 for the improper use of a telecommunication system.
Section 29 of KIC on improper use of system states:
A person who by means of a licensed telecommunication system—

(a) sends a message or other matter that is grossly offensive or of an indecent, obscene or menacing character; or
(b) sends a message that he knows to be false for the purpose of causing annoyance, inconvenience or needless anxiety to another person, commits an offence and shall be liable on conviction to a fine not exceeding fifty thousand shillings, or to imprisonment for a term not exceeding three months, or to both.

On January 25, nine bloggers were summoned by the Directorate of Criminal Investigations (DCI) for questioning over alleged misuse of a licensed telecommunications system. According to DCI investigation officer John Kariuki, the nine bloggers were under investigations following undisclosed complaints made against them. “We have complaints and that is why we are investigating them. No one is targeting them wrongly,” said Kariuki.
In a statement condemning the arrests and intimidation of Kenyans online, the Bloggers Association of Kenya (BAKE) stated that the events were tantamount to “criminalization of civil matters” with users being arrested on charges that ultimately infringe upon freedom of expression. BAKE’s statement lists the arrest and detentions of the following:

  • Anthony Njoroge Mburu (alias Waime Mburu) – arrested and charged for allegedly posting false information under Section 66(1) of the Penal code for content posted on Facebook accusing Kiambu Governor William Kabogo of importing substandard eggs. He is also alleged to have posted content intended to cause harm to Charlotte Wangui, who heads Sea Cross Farm in Kwale.
  • Patrick Safari (alias Modern Corps), a prison warden – arrested for comments on the Al Shabaab attack. He spent a night in jail, and police retained his three phones and laptop after his release.
  • Judith Akolo, a journalist with the Kenya Broadcasting Corporation (KBC) – summoned for questioning by the DCI for retweeting a post from Patrick Safari (@moderncorps) about a DCI advertisement of jobs within the department which was made public on deadline day (31st December 2015). Her phone was confiscated and her pin code requested. Eddy Reuben Illah – arrested for allegedly sharing images of Kenyan soldiers killed in an Al Shabaab attack on a WhatsApp group called “Youth People’s Union”. He was charged for the “misuse of a licenses telecommunication device”.
  • Cyprian Nyakundi – arrested after tweeting about a construction company that was linked to Mombasa Governor Hassan Joho, in alleged violation of Section 29 of KIC Act on the “misuse of a licensed telecommunication device”.
  • Elijah Kinyanjui – arrested for sharing a photo of a governor’s daughter on Whatsapp. He was also charged under Section 29 of KIC Act.

These arrests and summons add to a history of arrests made under laws marked by vague definitions and excessive powers granted to the state. The KIC (Amendment) Act, 2013 does not clearly define what constitutes content that causes “annoyance, inconvenience or needless anxiety to others,” while the Penal Code has no clear definition of a “rumour” or “report which is likely to cause fear and alarm to the public or to disturb the public peace.”
Further, the Security Laws (Amendment) Act, 2014 allows blanket admissibility in court of electronic messages and digital material regardless of whether it is not in its original form. Meanwhile, the Media Council Act, 2013 contains “broad” speech offences further reinforced by the Cybercrime and Computer related Crimes Bill, 2014.
Kenya’s technology sector is one of the fastest growing in Africa. The high internet penetration rate of 74% has bred a wave of citizen journalism which has flourished in the absence of the checks and balances present in traditional media and  seeks to place social justice and accountability through ICT at the forefront of the country’s governance.
While these  incidents in Kenya are the result of hate speech and rising terrorism fears, they are no doubt placing a chill on freedom of expression for citizens and the media and contributing to self-censorship for the fear of arrest.

12Jan

African Civil Society Urged to Take Active Role in ICANN

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By Marilyn Vernon |
Civil Society Organisations (CSOs) are a key player in the multi-stakeholder model of internet governance. However, civil society has been absent from discussions on the technical coordination of the internet domain name system (DNS) mechanisms.
Accordingly, on January 8, 2016, the Internet Corporation for Assigned Names and Numbers (ICANN) organised a workshop in Nairobi, Kenya to encourage more African civil society participation in the organisation’s work.
At the workshop which was attended by over 50 participants from private sector, academia, civil society, and the technical community, Adam Peake, ICANN’s Civil Society Engagement Manager, noted that at the core of ICANN’s functions was the bottom-up community based consensus which promotes inclusive engagement from the global community to keep the internet open, secure and inter-operable. This gives rise to many critical issues relating to human rights online, including privacy, access to information, freedom of expression, transparency and accountability, areas in which CSOs have extensive expertise.
Peake called for more meaningful CSO participation in ICANN processes and for their increased contribution to internet governance discussions and the development of solutions to align technical processes to government accountability and public interest.
Some of the critical issues for civil society engagement in ICANN came to the forefront during ICANN’s 50th meeting held in London in June 2014. At the meeting, the Council of Europe raised concerns about ICANN’s policies and procedures regarding global public interest and the protection of human rights. The Council cited states’ awareness of their responsibility to protect the human rights of their citizens including the right to freedom of expression; states’ attention to vulnerable groups; and the need to strike a balance between economic interests and other objectives of common interest, such as pluralism, cultural and linguistic diversity. As a result, recommendations were made for developing an ICANN human rights review process and reporting.
Since then, the Cross Community Working Party (CCWP) on ICANN’s Corporate and Social Responsibility to Respect Human Rights has been created. The party aims to address several concerns, including the inclusion of a reference to human rights in ICANN’s Bylaws; defining public interest objectives; and developing a mechanism to safeguard human rights.
While recognising that CSO participation in ICANN processes is critical, participants at the Nairobi workshop highlighted various challenges. For Africa in particular, there is limited knowledge of the operations of the domain name industry. There is also limited awareness of the role and responsibilities of governments in the ICANN policy development process that cuts across national policy areas such as internet security, development, and freedom expression.
Dr. Bitange Ndemo, the former Permanent Secretary in the Kenya ICT Ministry, said the exclusion of African CSOs from internet governance policy making process limits regional and international cooperation, decreases dialogue at the national and regional levels, and discourages strategic stakeholder partnerships. As a result, an environment in which stakeholders suffer from a lack of understanding and mistrust is created, which undermines citizen-centred socio-economic public policy development.
African civil Society engagement in public policy frameworks to support the evolution of the internet takes place in various platforms. These include the African Network Information Centre (AFRINIC), the Internet Governance Forum (IGF), and the Internet Society (ISOC). Other platforms that enable civil society contributions to Internet Governance include regional Internet Governance forums like the East African IGF which, Kenya, Burundi and Uganda have hosted in the past.
In order to transform the DNS and internet industry in Africa and provide regional support, ICANN launched the Africa Strategic Plan (2016-2020). Participation in ICANN is facilitated through advisory committees, supporting organisations and working groups such as the At-Large Advisory Committee (ALAC), which is structured by region and serves the African region through the African Regional At-Large Organisation (AFRALO), Non-Commercials Users Constituency (NCUC), Non Commercial Stakeholders Group (NCSG), and the Not for Profit Operational Concerns Constituency (NPOC).
Currently, there are 41 African civil society groups participating in the AFRALO, 80 members in the NCUC, two members in the NCSG executive committee, and additional African representation in the various supporting organisations and advisory committees of ICANN.
To learn more about ICANN engagement and its community-based policy making process, you can visit the ICANN resources page and the Beginner’s Guides to ICANN processes.

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