#WithoutFear: Confronting Online Abuse Against Women In Somalia

By CIPESA Staff Writer |

In commemoration of International Women’s Day (IWD), Digital Shelter has launched the #WithoutFear campaign to raise awareness about the challenges faced by Somali women online.

The campaign features an audiovisual poem in English and Somali, by award-winning Poet, Activist and Digital Storyteller Zahra Abdihagi Mahamed. The poem was inspired by a December 2020 crowdsourcing survey conducted by Digital Shelter on women’s experiences of online shame, harassment, and abuse. The survey resulted in 82 respondents sharing stories ranging from having accounts hacked, blackmail, through to receiving unsolicited indecent images from men.

The #WithoutFear campaign also features a digital safety and security platform which enables Somali women to download and receive regular reminders about the status of their online and social media accounts via a calendar.

https://twitter.com/DigitalShelter/status/1368996194953920515

Online harassment carries similar harms as street harassment, yet, as one respondent in the survey put it, “This kind of thing is not even considered abuse in our society, which is disheartening.” As a result, Somali women’s voices are suppressed and even silenced online, with a third (34%) of the survey’s respondents confirming they now spend less time on social media.

According to Mahamed, “No woman should be put in a situation where she is ridiculed and shamed — especially online, where information travels very far and abuse continues to grow more and more each day. It is mentally and emotionally disturbing”

The survey highlighted Facebook as “the worst platform to be a girl” in Somalia, with 57% of respondents experiencing abuse on a Facebook-owned platform (Facebook, Messenger, WhatsApp, or Instagram). This echoes sentiments in a 2020 research on the online experiences of women conducted as part of the Women At Web initiative which reiterates Goal 5 of the Sustainable Development Goals which calls for an end to all forms of discrimination against all women and girls.

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Abdifatah Hassan Ali, co-founder of Digital Shelter, stated that the campaign is vital because online spaces should be open, safe, and inclusive for all. He added that, “We need Somali women to be able to openly express their views without being challenged and without being harassed.”

The campaign was developed as part of data literacy institutional support in the context of the Africa Digital Rights Fund (ADRF), led by Data4Change with support from the Collaboration on International ICT Policy for East and Southern Africa (CIPESA).

South Africa’s Parliament Rejects Plan to Introduce e-Voting

By Tusi Fokane |

As South Africa prepares to hold local government elections in 2021, parliament’s Portfolio Committee on Home Affairs has rejected two proposals contained in the Electoral Laws Amendment Bill, which could have seen the introduction of electronic voting in the country.

The rejected proposals were contained in clause 14, which suggested that the country’s Independent Electoral Commission (IEC) “may prescribe a different voting method” under the 1998 Electoral Act and clause 21 which sought to make a similar amendment to the Local Government: Municipal Electoral Act, 2000. The electoral body had intended to use these amendments to progressively introduce e-voting.

A report adopted by the Committee on December 1, 2020 notes that the introduction of different voting methods is a policy matter that “cannot be left to the IEC alone to decide” and emphasised that “explicit clarity must be given to the effect that the amendments do not authorise e-voting upon signing of the bill into law.”

The proposals were part of the Electoral Laws Amendment Bill which was introduced in September 2020 to amend legislation governing national, provincial and local government elections, including the forthcoming 2021 local government elections. Local government elections are set to take place between August 4 and November 1, 2021, although the final date is yet to be gazetted by the Minister of Cooperative Governance and Traditional Affairs.

The proposed amendments under the Bill seek to align three key pieces of electoral legislation, namely the Electoral Commission Act, the Electoral Act and the Local Government: Municipal Electoral Act. Besides proposals related to methods of voting, the other proposed amendments relate to  procedures regarding the registration of parties, the submissions of candidate lists by parties, the casting of votes in a district where a voter is not registered, and the protection of voters’ personal data against disclosure pursuant to the Protection of Personal Information Act.

 Proposals for electronic voting were first tabled by the IEC back in July 2020, when it indicated that electronic voting considerations were still in early stages and would first be trialled as a pilot. The Commission stated that electronic voting would help increase efficiencies in the existing system including counting and capturing of election results. There is currently no provision for online or postal voting in South Africa, as its prevailing electoral laws provide that voters must vote in person at their voting station.

The decision of the Portfolio Committee on Home Affairs to reject alternative methods of voting proposals followed complaints from various stakeholders. Consultations by the Portfolio Committee via the Dear South Africa platform received over 12,000 submissions from the general public and civil society. Many of the submissions received were against the adoption of the Electoral Laws Amendment Bill, citing constitutional concerns over the introduction of the electronic voting method. Members of the public took exception to the powers delegated to the electoral commission to change electoral policy without proper public participation and parliamentary oversight. Some commentators also criticised the short time-frame given for public input – two weeks –  from mid to end October 2020, although this was subsequently extended to November 6, 2020.

Submissions also raised concerns on the possibility of electoral fraud, hacking and the rigging of election results. There were also concerns raised about the costs of an e-voting system, given South Africa’s current fiscal constraints, as well as exclusion of communities who may not have access to digital technologies. As at January 2020, internet penetration in South Africa was estimated at 62%.

In response to concerns raised by members of the Committee regarding the public submissions, the IEC has argued that the proposed amendments were intended to create a framework for the piloting of electronic voting, as opposed to rolling it out fully in the country.

Whereas the Portfolio Committee acknowledged the beneficial role of technology in enhancing the electoral process, it cautioned against deploying technology without considering the necessary legal and constitutional implications. The Chairperson of the Committee noted that:

The truth of the matter is that technology is upon us and preparation must be started to ensure that we have both the legal framework and the technical experience that will ensure that elections are secure if a decision to vote through e-voting is taken..

In its statement, the Portfolio Committee on Home Affairs requested the IEC to return to Parliament with case studies on the implementation, challenges and successes of electronic voting in other countries.

In the 2009 general elections, the IEC introduced technological solutions to assist with processing of ballots. Four years later in 2013, the electoral body convened a seminar on Electronic Voting and Counting Technologies to assess the feasibility of electronic voting in South Africa. The then Chairperson of the IEC, Advocate Pansy Tlakula, noted that the country had not formally adopted a position on e-voting and that whilst e-voting presented some benefits such as speed and accuracy in vote counting, it would be expensive to monitor and could reduce transparency in the voting process. She also noted that there was no global standard for the verification and auditing of e-voting systems.

Electronic voting was once again put on the national agenda following the outcome of the ruling party’s June 2020 National Working Committee meeting. The African National Congress (ANC) reported that it had discussed “alternative methods of conducting elections, including the use of electronic voting” in light of the Covid-19 pandemic. This was followed by media reports that the IEC was considering launching an e-voting pilot in July, without providing any details on the roll-out. Shortly thereafter, in September, the IEC indicated that it had scrapped its planned pilot due to a lack of budget.

 While the matter is on hold pending a detailed report on international case studies, implications, challenges and successes of e-voting, it is important for the IEC to address the issues raised by stakeholders. These include ensuring the security and transparency of the processing and verification of votes, as well as ensuring that rural voters have access to reliable internet, electricity and networks to cast their e-ballots. Costs of financing the e-voting system also require careful consideration.

Another critical prerequisite is the need to ensure adequate public participation in amendments to laws governing the electoral system. This can be overcome by allowing Parliament to exercise its legislative role and ensuring members of the public are afforded the opportunity to deliberate on and make substantive inputs to proposed changes to electoral policy.

Tusi Fokane is a 2020 CIPESA Fellow focussing on the availability and use of digital technologies to combat the spread of Covid-19 in South Africa. She is also studying the country’s readiness for electronic voting to comply with social distancing and other movement restrictions during the upcoming local government elections.

Advancing Consumer Protection across Africa in the Digital Age

By CIPE Writer |

Consumer protection serves as an avenue for promoting transparency, accountability, and trust in the digital age, helping shield both consumers and small businesses from unfair practices online. According to a report by the International Finance Corporation and Google, “Africa’s internet economy has the potential to reach $180 billion by 2025, accounting for 5.2% of the [Continent’s] gross domestic product (GDP). By 2050, the projected potential contribution could reach $712 billion, 8.5% of the [Continent’s] GDP.” As electronic commerce (eCommerce) grows, consumer protection should be seen as an enabler of the digital economy.

Although the United Nations Guidelines for Consumer Protection offer guidance on the main characteristics of effective consumer protection legislation, “consumer protection is often one of the last areas that developing economies focus on regulating as they create frameworks around eCommerce.”

A LONG WAY TO GO

In Africa, very few countries are adequately addressing consumer protection concerns. Of the 54 African countries, only 25 have laws that pertain to online consumer rights and electronic transactions, while only four have draft laws. In other instances, issues pertaining to consumer protection are interspersed between laws.

For example, Uganda enacted laws on electronic transactions, electronic signatures, and computer misuse in 2011, yet gaps still remain in adequately securing online consumer rights. As more African countries develop new legislation and frameworks that seek to govern the digital economy, now is the opportune time for diverse stakeholder groups to engage in policy conversations and ensure that consumer protection is a priority.

IN AFRICA, VERY FEW COUNTRIES ARE ADEQUATELY ADDRESSING CONSUMER PROTECTION CONCERNS.

In addition to identifying opportunities at a local or national level, governments across Africa should work with one another and various stakeholder groups to address Continent-wide consumer protection concerns. The Center for International Private Enterprise (CIPE) and the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) identified the adoption of the Africa Continental Free Trade Agreement (AfCFTA) as an important development that presented an opportune time to advance dialogue and consensus on how to shape and govern the digital economy on the Continent to promote greater regional cohesion, development, and competitiveness.

WORKING TOGETHER TO PROTECT THE DIGITAL ECONOMY

To identify regional opportunities that can positively shape Africa’s digital transformation, CIPE and CIPESA brought together over 35 stakeholders representing the local private sector, civil society, media organizations, and government at the 2019 edition of the Forum on Internet Freedom in Africa (FIFAfrica) in Addis Ababa, Ethiopia. This regional policy dialogue formed the basis of the Roadmap to Reform: Building an Enabling Environment for Inclusive Digital Transformation in Africa.

The Roadmap advocates for the advancement of strong consumer protection legislation across Africa to “help enhance trust in eCommerce across business-to-consumer (B2C) transactions and business-to-business (B2B) transactions that can arise in disputes around digital payments.” Since the multi-stakeholder conversations surrounding the adoption of the AfCFTA in 2019, key recommendations highlighted in the Roadmap to Reform remain timely, as African Union member states begin to implement the agreement after it came into force on January 1 of this year.

There is a unique opportunity for local business communities, civil society, media organizations, and governments to work together and ensure the agreement is implemented in a way that supports an inclusive enabling environment for the digital economy. To read more about the Roadmap to Reform, please visit:  https://cipesa.org/?wpfb_dl=426

Réactions des Télécoms à la Covid-19 au Sénégal

Par Astou Diouf |

Le Sénégal a enregistré son premier cas de Covid-19 le 2 mars 2020. Trois semaines plus tard, le 23 mars, le pays a déclaré l’état d’urgence et pris diverses mesures pour freiner la propagation du virus. En réponse à la pandémie, l’Autorité de Régulation des Télécommunications et des Postes (ARTP) a apporté une contribution financière de 117 millions de francs CFA (216 000 dollars US) à la “Force Covid-19”. L’ARTP a également réuni les fournisseurs de services de télécommunications au Sénégal pour solliciter leur soutien dans le cadre des mesures d’urgence.

L’appel aux opérateurs de télécommunications a été lancé en reconnaissance du rôle de la technologie dans les stratégies de riposte à la Covid-19 et du taux de pénétration de l’internet du pays qui est passé de 68,49 % en 2018 à 88,73 % en 2020. En effet, les principaux opérateurs de télécommunications au Sénégal ainsi que l’Agence de l’Informatique de l’État (ADIE) ont joué un rôle décisif dans la lutte contre le virus dans le pays.

Structure administrative autonome, l’ADIE est le principal levier pour la mise en œuvre de la politique et des initiatives d’e-gouvernement en coordination avec les ministères, départements et agences du gouvernement. En réponse à la pandémie, l’ADIE a mis en place une plateforme accessible via covid19.gouv.sn permettant d’accéder à des informations fiables sur la Covid-19, notamment des conseils pratiques et des vidéos de sensibilisation, ainsi que des statistiques sur la propagation du virus au moyen d’une carte interactive. En outre, un “chatbot Doctor covid” accessible sur Whatsapp a été mis en place avec une voix intégrée en français et en wolof.

Les Sénégalais de la diaspora n’ont pas été laissés pour compte dans les efforts de l’ADIE. Afin de garantir un accès équitable à l’aide d’urgence mise à la disposition des citoyens dans le cadre de la task-force Covid-19, l’agence a mis en place une plateforme en ligne pour enregistrer les citoyens à l’étranger afin qu’ils puissent bénéficier de l’aide.

L’ADIE a également mis en place un système de vidéoconférence pour faciliter les réunions à distance entre le Président et le Conseil des ministres. Un système similaire a été mis en place pour le ministère de la Santé et de l’Action Sociale, avec la fourniture de smartphones pour faciliter la communication sur le terrain et la coordination entre les équipes d’intervention.

La SONATEL, qui détient la part du lion (53%) du marché des télécommunications mobiles au Sénégal, a également mené une série d’actions de soutien à la lutte contre la Covid-19. En plus du don de matériel médical au centre Diamniadio, la Sonatel a fourni au ministère de la Santé des Pompiers pour renforcer la capacité du centre d’appel national gratuit contre la Covid-19 (800 00 50 50) et des services de communication gratuits via un groupe fermé d’utilisateurs. En outre, la Sonatel a diffusé des messages de sensibilisation à ses abonnés, a mené une campagne baptisée “Héros en blanc” qui rend hommage au personnel médical du pays et a soutenu l’enseignement à distance avec le Pass éducation gratuit de 1 Go pour l’accès aux contenus éducatifs.

Pour les entreprises et les personnes morales, la Sonatel a facilité le télétravail grâce à l’augmentation de la bande passante en fibre et à la fourniture gratuite de 3 Go de données mobiles pour les abonnés dans le cadre d’Orange Business Services.

Free Senegal est le deuxième opérateur téléphonique du Sénégal avec 25% de part de marché. Comme son homologue Sonatel, Free Senegal a envoyé des messages de sensibilisation à ses abonnés, mettant en avant les mesures préventives à la Covid-19. Il a également fourni une bande passante gratuite et a supprimé les frais de transaction d’argent mobile pour les abonnés ; et a fait un  don d’équipements au ministère de la santé, entre autres, en réponse à la Covid-19.

Au niveau opérationnel, Expresso Sénégal a annoncé des plans pour retarder le déploiement de son réseau 4G. Dans une déclaration à l’Agence de presse sénégalaise (APS), l’opérateur a indiqué que “dans un contexte marqué par une crise sanitaire sans précédent et en raison de l’état d’urgence décrété par le gouvernement, Expresso Sénégal reporte le déploiement de son réseau 4G”.

Si les différentes interventions ci-dessus sont louables, certaines d’entre elles constituent une menace pour les droits numériques. Par exemple, le ministère de la santé, en collaboration avec les opérateurs de télécommunications, a mis en place un système de traçage des contacts par téléphone portable pour freiner la propagation du virus au sein de la communauté. La Commission de protection des données personnelles (CDP) a “béni” ces efforts de traçage des contacts, en assurant aux abonnés que la confidentialité et la sécurité des informations personnelles seraient respectées.

En outre, l’adoption de la technologie dans le cadre des efforts de riposte à la Covid-19 est entachée par les faibles niveaux de culture numérique, ainsi que par l’accessibilité et le coût de l’internet, non seulement chez les fonctionnaires, mais aussi chez les groupes marginalisés, notamment les populations rurales, les femmes et les personnes handicapées. Parallèlement, les efforts de numérisation des gouvernements restent limités, certains services publics tels que l’enregistrement des actes d’état civil (naissance, mariage et décès), le signalement des crimes, les permis de séjour et les services de passeport nécessitant souvent une présence physique – contrairement à la volonté des citoyens de rester chez eux.

Les divers efforts du gouvernement et des télécoms mentionnés ci-dessus ont été déterminants dans la lutte contre la Covid-19 au Sénégal en facilitant la mise en place d’équipes d’intervention d’urgence, le travail à distance et l’apprentissage. Cependant, il y a place pour des abus du droit des citoyens à la vie privée et à la liberté d’expression, ainsi que pour l’élargissement de la fracture numérique et l’inhibition de l’accès à l’information. Il est essentiel que les interventions basées sur la technologie contre la Covid-19 soient à la fois inclusives et respectueuses des droits humains. Il faut pour cela que la société civile plaide davantage contre les mesures régressives, et que les opérateurs de télécommunications et le gouvernement fassent des efforts pour améliorer la connectivité rurale, la numérisation et l’accessibilité numérique des groupes marginalisés.

Astou Diouf est une boursière du CIPESA 2020 qui se concentre sur le rôle des intermédiaires et des fournisseurs de services Internet dans la lutte contre la Covid-19 au Sénégal, notamment sur des questions telles que la facilitation d’un accès accru à l’Internet, les atteintes à la vie privée et aux données personnelles, et la réglementation des contenus.

Why Access to Information is Essential for Democratic Elections in Africa

By Dunia Mekonnen Tegegn |

The importance of access to information in the electoral process and for democratic governance is documented in the African Charter for Democracy, Elections and Governance, and other sub-regional treaties and standards.

Without access to reliable information during the electoral process, it is difficult for citizens to eloquently exercise their right to make an informed choice. For elections to be free, fair, and credible, voters must have access to information at all stages of the electoral process. Access to information enables voters to be educated and informed about political processes so that they can have a basis upon which to vote for political office holders and to hold public officials responsible for their acts or oversights in the implementation of their actions.

Though Africa has developed several normative frameworks and legal instruments defining democratic elections, the wider dissemination of relevant information during the electoral process remains a challenge, putting the credibility of the process into question.

The Revised Declaration of Principles of Freedom of Expression and Access to Information under principle 13 emphasises that any preparatory work for elections should take into account the need for access to information and adherence to the African Union Commission’s Guidelines on access to information and elections.

Over the past few years, access to information has further been made easier through advances in information and communications technology (ICT), especially the internet, which have expanded the avenues through which people can access and share news and information.

Consequently, the importance of internet access in the dissemination of information that is politically balanced and adequate, particularly during election times, has also been underscored under many of the regional human rights instruments     .

For example, the UN Committee on Civil and Political Rights (CCPR) has emphasised that the internet is one way of expression since paragraph 2 of article 19 protects all forms of expression and the means of their dissemination. Similarly, principles 37 and 38 of the Revised Declaration of Principles of Freedom of Expression and Access to Information provide protection for access to the internet.

Despite existing guarantees, both state and non-state actors have violated these rights by limiting access to information during election periods through ordering internet shutdowns, clamping down on news media, and restricting the movements of political opponents to campaign. This in turn undermined the reliability of electoral processes.

Trends also indicate that most of the African countries conducting elections in 2020 and beyond have experienced internet shutdowns, often affecting the fairness and credibility of the elections.

The situation has further been complicated by COVID-19, which has hampered crucial offline electioneering, making the online space crucial. Though state and non-state actors have used various types of strategies to censor and restrict information during election times including through blocking certain content and internet pages, the impact blanket internet shutdowns have on access to information is massive. This strategy is not the best option as internet shutdowns only present short term solutions. Other alternatives should be sought, such as progressive laws, judicial oversight , and legal actions before domestic and regional courts     .

In this report, the Collaboration on International ICT Policy in East and Southern Africa (CIPESA) explores the challenges citizens face in accessing crucial information in Africa, especially during elections, despite the recent developments in the ICT sector, including the internet which is often shut down as governments attempt to stifle their citizens’ ability to seek and share information online.