By CIPESA Writer in Stockholm
An interesting conversation is taking place in the Swedish capital Stockholm. At the Stockholm Internet Forum (SIF), which is being watched online by audiences around the world, a journalist with Uganda’s Daily Monitor newspaper asked a question that is central to much of the debate here. Should people in his country be concerned about the so-called internet rights when majority of them do not even have access to the internet, and when big numbers of them lack access to clean water? As the journalist addressed a global audience of online rights activists, back home his newspaper, the two radio stations it runs, and another independent newspaper (The Red Pepper), remained shut down for a fourth day. Under the guise of searching for a document allegedly authored by the head of Uganda’s intelligence services, which President Yoweri Museveni’s government deemed a threat to national security. The police ransacked and cordoned off the media houses. Their computers and servers were being searched; the radio transmitters switched off despite a court order for the security agencies to vacate the media premises.
However, his concerns rhyme with concerns from other participants at the forum. Questions such as, should developing countries prioritise giving access to the internet to more of their citizens or should they instead dwell on improving security and privacy for current internet users?, were at the center of the discussions.
For many of the participants from Africa who spoke to CIPESA, access to the internet remains a key concern on the continent. Only a fraction of people on the continent are users of the Internet (estimated at 15% of the continent’s population). But user numbers are rising fast, driven by increased availability of affordable marine fibre optic bandwidth, a rise in private sector investments, the popularity of social media and innovative applications, not forgetting an increased use of the mobile phone to access the internet.
But as more Africans are getting online, more African governments are moving to curtail online freedoms using both legal and non-legal means. The pity, said the African observers, was that there was little understanding in African countries of the need to protect and to promote these internet rights and freedoms. More so, in most countries there were few actors talking about these matters and creating awareness about the citizens’ right to seek, receive and impart information and ideas through digital technologies.
But back to the question: should African countries priorities access or security? “It is important when you talk of the internet not to think of it chronologically,” said Ross LaJeunesse, Global Head of Free Expression and International Policy at Google. “The internet as we know it is supposed to be free and open… you would be doing a disservice to people if you offer it otherwise.” Anja Kovacs of the Internet Democracy Project in Delhi, India, agreed: we do not need to get everyone online before we start thinking of making it secure for people to be on the internet. “Security has to come at the same time as access,” said Kovacs.
Protecting internet freedoms is becoming of growing interest to academics, human rights activists and media worldwide, including in developed countries, where some governments are using the excuse of fighting cybercrime to limit citizens’ online freedoms. Ron Deibert, head of the Citizen Lab at the University of Toronto, Canada, has led a 10-year research into this issue, and on Tuesday, May 21 launched a well-received book, Black Code in which he contends that the internet’s original promise of a global commons of shared knowledge and communications is now under threat.
Intelligence agencies that were less accountable are taking over aspects of monitoring internet freedoms. Meanwhile, citizens are placing a growing amount of data into the hands of private companies which are increasingly being asked to monitor the internet. Worryingly too is that most of the new users are coming from countries with fragile democratic systems, where internet rights could more easily be trampled.
These concerns/fears are also being investigated by CIPESA under the OpenNet Africa Project. The project is monitoring internet freedoms in a number of African countries such as Ethiopia, Kenya, Rwanda, South Africa and Uganda. We are documenting internet rights violations and reviewing cyber security policies and legislations in these countries to see how they enhance, or undermine, internet freedom.
More on SIF: http://www.stockholminternetforum.se/
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ICTs and Governance: Learning Through Interactions
Understanding precisely what role Information and Communication Technologies (ICTs) play in governance, and how, is very important to our work. Over the past 18 months, we have interacted with organizations at country, regional, and international levels that utilize and promote the use of ICTs in governance. These interactions have served as a learning opportunity for us, since the use of new technologies in governance processes in developing countries is not one with a long (recorded) history. But while these interactions have helped us to understand better how ICTs can have a good chance of delivering positive outcomes in –governance—and in many other areas—they have also helped us to share knowledge and resources with diverse actors.
And while our own understanding of the role of ICTs in service delivery, in encouraging participation, and in promoting governance is steadily changing, we have noticed that the way different stakeholders view this role differs rather widely. There are various facets to the matter. Some look at it from the access and affordability angle; others from the utility side (value and functions of ICTs). There are also cultural issues, which in some instances hinder the use of ICTs by women, and which many—particularly at the grassroots level – are eager to point out. A related one is the low level of literacy generally and in particular about using ICTs.
Not forgotten are social issues, such as who influences use of a technology in a community, or the use of technology for personal benefit versus use for community benefit. Here, from various interactions, it seems that where individuals will have direct, tangible, personal benefits from using a technology, they will be more likely to use it – which explains why in Uganda there are 8.9 million mobile money users, or ardent Facebookers, as well as thousands that read newspapers online, and many others that do online sports betting, but then the numbers for those engaging in online civic/ political actions remain low.
In many countries, ICTs are presenting a number of opportunities and alternatives in the delivery of services from both public and private sectors. The value delivered over these technologies is growing, especially in terms of efficiency and effectiveness. Because of these capabilities, the demand for transparency and accountability through the use of ICTs is increasing.
As part of its iParticipate Uganda project, CIPESA has conducted a series of citizen journalism trainings to empower communities in the use of ICT, especially social media, to report on governance issues. Based on a citizen journalism training manual we developed, CIPESA has equipped community members in three districts with skills for seeking and disseminating information related to reporting and monitoring of service delivery concerns. The trainings were conducted at grassroots-based partner centers, the Northern Uganda Media Club (NUMEC), Busoga Rural Open Source and Development Initiatives (BROSDI) and the e-resource center in Kasese.
These trainings also help to clarify what community workers understand about ICTs and governance, and what they see as possible areas where ICTs can promote governance. But beyond the trainings, many obstacles – sociocultural, political, and economic – stand in the way, and in our region there are few success cases that can be used to promote the uptake of ICTs in governance. And so we have realized, again, the need to promote access and awareness. We have also realized that government has a big role to play in this regard, itself being a champion of the use of ICTs, and having in place policies and practices that encourage citizens to use ICTs.
Additional difficulties include low awareness of the benefits of digital communications, high costs of accessing ICT tools, the low spread of access centers such as Internet cafes and telecenters, and misunderstandings about the intentions of initiatives that seek to hold leaders accountable and transparent. These are not minor problems. They are big problems, and they are well recognized by CIPESA itself, but even more so by our grassroots partners and the communities they serve. We have discussed some possible remedies – sensitization of citizens on the benefits of using ICT, trainings on the use of ICT for citizen reporting, lobbying leaders to become role models by adopting active use of ICT in their work – but all these take time and money. CIPESA will continue to advocate for use of ICT in enhancing citizen participation and also act as a center of expertise on the same.
The interactions and learning that we have done during 2011 and 2012 are a fulfillment of one of the objectives of iParticipate Uganda, namely network development among groups and institutions involved in the ICTs for citizen empowerment/ democracy work.
CIPESA has shared experiences and had the opportunity to voice collective concerns and advocate for the use of ICTs in governance not only at a regional level, but on the global stage too.
As we recognize the power of the Internet and its contributions to society, it is equally important to promote online safety, online freedoms and the free flow of information as well as freedom of expression. Research remains crucial in informing ICTs in governance interventions.
This article was published as part of the Swedish Program for ICTs in Developing Regions (Spider) Stories 2012. The full publication can be downloaded here.
ICT4Democracy in East Africa April 2013 Newsletter
In its April 2013 publication, the ICT4Democracy in East Africa Network – of which CIPESA is a member – highlights stories and experiences from the field.
Download the full publication here.
The network is premised on the recognition that Information and Communication Technology (ICT) enhances communication and the right to freedom of expression, as well as the right to seek, receive and impart information. In this respect, ICT has the potential to increase citizens’ participation in decision-making processes, thus strengthening democratisation.
ICT4Democracy in East Africa Workshop Proceedings
Eighteen months since the ICT4Democracy In East Africa Network’s inception, a workshop was convened in Dar es Salaam, Tanzania to review the work being done by the partners, and to discuss the sustainability of the initiatives and the network.
Partners in the network are the Collaboration on International ICT Policy for East and Southern Africa (CIPESA), the Commission for Human Rights and Good Governance (CHRAGG) of Tanzania, iHub Research (Kenya), the Kenya Human Rights Commission (KHRC), Toro Development Network, Transparency International Uganda, and the Women of Uganda Network (WOUGNET). The partners are leveraging ICTs to hold leaders accountable to citizens, as well as to fight corruption, monitor service delivery, and contribute to building a democratic culture.
Read the full workshops proceedings here.
Africa Counts RoundTable Comes to Kampala
Open Data for improved resource allocation and effective service delivery in Uganda was the theme of the latest Africa Counts roundtable held in Kampala, Uganda on March 13, 2013. Organised by Development Initiatives (DI) and Development Research and Training (DRT), it was the fourth in a series of forums aimed at increasing opportunities for “cross-country, cross-sector and multi-stakeholder” engagements that involve citizens in decision making processes on development issues across East Africa.
The forum explored avenues through which open data can be leveraged to influence resource allocation and effective delivery of public goods and considered potential challenges to the operationalisation of an open development platform in Uganda and possible means of dealing with them. Furthermore, it argued the case for the inclusion of ‘open data’ as a stand alone goal in the post-MDG agenda.
DRT’s Paul Onapa commended the government of Uganda for having in place constitutional guarantees to the right to information, as well the Access to Information Act of 2005.
However, he said, despite having a robust legal framework, access to public information remained limited. “Public data and information management schemes are still largely paper based (available in bulky hard copies and/or online PDFs) and largely aggregated. In addition, this information is scattered in various government departments and only available to a few with adequate contacts,” said Onapa.
He added that open data, with its foundation modelled on digital technology and the internet, offers an opportunity to create a “one-stop portal/platform” where citizens can access, download, and analyse information on matters that affect them, particularly basic services and issues of value for money. With this knowledge, citizens can then meaningfully participate in improving public services.
His remarks were supported by Al Kags of the Open Institute, who stated that a “switched on, participating citizenry” is key to the success of open data as a mechanism for transparency and accountability. The Open Institute has been involved in open government initiatives in Kenya, such as Code4Kenya and africaopendata.org.
Panellists Professor Abel Rwendeire of the National Planning Authority and Margaret Kakande from the Ministry of Finance, Planning and Economic Development) acknowledged the potential of open data to ensure effective resource allocation and service delivery. However, Kakande pointed to a number of challenges being faced by government bodies in embracing open data, such as a lack of legal frameworks on data disclosures.
Edward Ssenyange of the Democratic Governance Facility (DGF) and CIPESA’s Lillian Nalwoga highlighted ways in which citizens’ participation in open data initiatives can be enhanced: placing emphasis on capacity building in the use of ICTs, robust multi-stakeholder engagement (particularly with mainstream media), advocating for key government institutions’ commitment to openness, authenticity and relevance of data.
Currently, a civil society led Open Data platform has been created by the Uganda Open Development Partnership (see OpenDev.Ug and Data.Ug). A key objective is to share development information – on agriculture, education, health, roads sub-sector, etc – and on financial flows including all resource flows to Uganda (aid, domestic revenues, humanitarian assistance, remittances, etc). Making the information accessible and useable by various stakeholders – citizens, government officials, donors, civil society, media and private sector is another objective. CIPESA and DRT are among the founders of the Uganda Open Development Partnership.
Previous Africa Counts roundtable forums include The prospects of East Africa’s natural resource finds (July 2012, Nairobi, Kenya), The state of social protection in East Africa (October 2012, Nairobi, Kenya) and Progress in the Kenya Open Data Initiative (November 2012, Nairobi Kenya).
Outcomes of the Kampala forum will be used to develop targeted messages to inform policy and to stimulate public demand for openness in the conduct of data/information sharing in Uganda.