Promoting Effective and Inclusive ICT Policy in Africa

Tag Archives: Social Media

  HomeCollaboration on International ICT Policy for East and Southern Africa (CIPESA)  /  Social Media
25Mar

Uganda Moves to Register Online Content Providers  

Author admin Posted on

 
By Daniel Mwesigwa |
Uganda has become the latest East African country to threaten access to information and free speech online by putting in place measures that require the registration of online content providers. In a notice issued earlier this month, the Uganda Communications Commission (UCC) called for online publishers, news platforms, radio and television operators to “apply and obtain authorization” for provision of services.
Without specifying the requirements necessary for application, the UCC indicates that within a month of issuance of the notice, measures will be enforced against non-compliant service providers and this “may entail directing Internet Service Providers (ISP) to block access to such websites and/or streams.”
The UCC is mandated under Section 5 of the Uganda Communications Act 2013 (UCC Act) to monitor, inspect, license, supervise, control and regulate all communications services. This mandate extends to audio, visual or data content production or dissemination through traditional broadcast media as well as internet based platforms.
According to the notice, registration of the various operators which the UCC classifies as “online data communication and broadcast content providers”, is within the regulator’s mandate to set standards and enforce compliance relating to content.
Over the years, UCC’s regulatory role has come under criticism over its lack of independence. Its establishing Act gives powers to the minister in charge of ICT to appoint the commission’s executive director and board members and to approve its budgets.  In April 2017, the parliament of Uganda passed the Uganda Communications (Amendment) Bill (2016) which further gave the minister the power to single handedly make regulations for the sector without parliamentary oversight.
More recently, UCC instructed telecommunications service providers to enforce two social media shutdowns during the presidential elections in 2016, and in September 2017 barred live broadcasts of parliamentary proceedings on the Presidential age limit amendment bill. National security and public safety have been cited as the grounds for the various directives.
There are an estimated 24 million mobile subscriptions and 18.1 million  internet users in Uganda, reflecting an internet penetration rate of 48%. The country has licensed over 40 TV and 300 FM radio stations, many of which maintain online presences through live streaming on platforms such as YouTube, Facebook and Twitter.
Meanwhile, licensed print operators maintain online portals whilst there is a growing number of independent online news publishers and bloggers. Growing media convergence has seen traditional media maintain a dominance online as was witnessed during the Uganda Presidential debate in 2016, where the television stations NTV and NBS TV influenced narrative according to a Twitter sentiment analysis.
However, without regulations in place to guide the proposed registration, it remains to be seen what obligations will be put forth for online content providers and the resultant impact that the registration will have on the country’s growing media landscape as well as the rights of users. Nonetheless, the move is a regressive development for digital rights in the country. It reflects a growing trend in neighbouring countries that are seeking to regulate online content through requirements for registration of users and service providers as well as accreditation to practice journalism.
In 2017, Tanzania published draft regulations on Electronic and Postal Communications (Online Content). The proposed regulations confer powers upon the Tanzania Communications Regulatory Authority (TCRA) to regulate online content, including through registration of users and platforms, and taking action against non-compliance with the obligations, such as ordering the removal of “prohibited content.”
A more targeted avenue has been used in Burundi, through the Press Law of 2015 which calls for all media practitioners to be accredited, including those operational purely in the online domain. A similar stance exists in Rwanda where even social media posts are theoretically regulated by the country’s National Communication Council (CNC).
The move by Uganda, proposed measures in Tanzania and existing practices in Burundi and Rwanda restrict the number of content providers online and thus inhibit the diversity and wider availability of information online. Furthermore, there is the potential for such practices to engender censorship to legitimate content which might be critical of public officials and bodies.

07Jun

Rwanda’s Communications Regulator Dismisses Electoral Commission’s Directives on Suppressing Free Speech Online

Author admin Posted on

By Ashnah Kalemera |
The Rwanda Utilities Regulatory Authority (RURA), the body that regulates telecommunication services, has dismissed a statement by the country’s electoral body regarding vetting of social media posts by candidates in the upcoming elections. This principled move by RURA needs to be commended, and just like the authority has steadfastly held service providers to their licensing obligations and protected digital technology users’ interests, RURA stands well positioned to be the champion of the free flow of information and ideas online in Rwanda.
“The National Electoral Commission (NEC) has no mandate to regulate or interrupt the use of social media by citizens,” reads RURA’s May 31 statement. The authority goes on to state that as the body in charge of communications, it has not had any discussions with NEC on the matter and to “reaffirm the right of citizens express themselves on social media and other ICT [Information and Communication Technologies] platforms, while respecting existing laws.”
The statement by RURA follows a directive by the electoral body requiring that campaign posts by candidates, including text, photographs and videos must be sent to a team of analysts prior to publishing on Facebook, Twitter, YouTube, WhatsApp, Instagram or on candidates’  websites.
“The candidates will have to send their messages to our team 24 hours before the time they expect to post them – and then they give us another 24 hours to give them feedback,” a NEC official is quoted as having told journalists. The commission head stated that candidates risked having their social media accounts blocked if they failed to comply with the instructions. According to officials, NEC’s directive was “not censorship”, but rather, aimed at ensuring that “messages posted on social media are not poisoning people.”
The electoral body’s move deserves condemnation for infringing on free speech and aiming to curtail the free flow of information and opinion in the lead up to presidential elections scheduled for August 2017. Article 38 of the Rwanda constitution guarantees freedom of the press, of expression and of access to information. The Media Law of 2013 further extends these rights to the media, including online platforms, as provided for under Article 19.
Whereas these rights need to be respected at all times, it is especially critical to uphold them at election times to enable politicians easily reach out to voters and for citizens to have ample access to competing ideas so as to make informed choices of who to vote for as their leaders. This is why RURA’s dismissal of the electoral body’s overtures to curtail free expression online is particularly welcome, and yet there is need to work on other fronts to ensure that the country’s laws, and the practices of its institutions and leaders, promote free expression online.
Presently, there are gaps in laws such as the 2013 Media Law, the Penal Code, and the law on interception of communications which pose a threat to the online operations of media and civil society. Over the years numerous blogs and websites with content deemed critical of the state have been blocked Recent years have also seen some online publishers being arrested and charged, with some fleeing into exile. See 2017 report on Safeguarding Civil Society: Assessing Internet Freedom and Digital Resilience of Civil Society in East Africa.
Nonetheless, RURA’s statement is a positive development in the country that has put ICT at the forefront of its socio-economic development. As of December 2016, Rwanda had a mobile phone penetration rate of 79%, while internet penetration stood at 37%, according to RURA’s 4th quarter 2016 report.
In October 2015, Rwanda launched its ICT Master Plan – Vision 2020. Among the priority areas is improved ICT access especially via mobile. Meanwhile, Rwanda’s Universal Service Fund, which is aimed at extending connectivity to rural and underserved communities, is funded by up to 2% levy of operator turnover.
Meanwhile, the RURA actively enforces operator licensing requirements and regulations, and issues notices and penalties for non compliance with quality of service obligations. In June 2016 notices to MTN Rwanda and Airtel Rwanda, the operators were ordered to comply with obligations within 15 calendar days and submit to the authority short term implementation reports and in the longer term, implementation plans. The notice to MTN also stipulated a penalty of approx. USD 6,300 per day for “major network outage and service degradation.”
To fully realise the benefits of these initiatives, citizens need to be free to express themselves online and to have trust in using online tools and platforms without fear for their privacy and safety.
Established under the 2001 law governing telecommunications, RURA’s mandate was extended under a 2013 amendment to include “telecommunications, information technology, broadcasting and converging electronic technologies including the Internet and any other information and communication technology.”
 
 
 

31Mar

The Evolution of Internet Shutdowns in DR Congo

Author admin Posted on

By Arsene Tungali |
In the past seven years, citizens in the Democratic Republic of Congo (DRC) have experienced a series of intentional interruptions to online communications, affecting the exercise of rights to freedom of expression and information as well as access to services.
The first shutdown of digital communications reported in DRC was in December 2011. The shutdown affected SMS, and lasted 25 days. At the time, few people appreciated the magnitude of this state-initiated act or knew how to respond to it.
The SMS shutdown came in the aftermath of the general elections but just before the announcement of the election results. One of the reasons cited by the government for blocking communication was to prevent the spread of fake results over the internet before the electoral commission announced official results. This SMS communications shutdown went largely unnoticed by the global community who had been captivated earlier in the year by the January 2011 Egyptian internet shutdown.
Three years later in January 2015, the Congolese government again ordered telecommunications companies to block access not only to SMS but also the internet. This shutdown came on the backdrop of protests against a proposed electoral bill. Whereas banks and government agencies were granted access to the internet four days after the shutdown, the general public did not regain access until after three weeks.
The most recent Internet shutdown in DRC occurred on December 19, 2016 – the day President Joseph Kabila was supposed to step down as head of state. There were a lot of planned protests across the country against the president’s stay in office beyond the two term limit, in response to which the government ordered telecom operators to block to social media sites as an attempt to thwart mobilising by protestors.
Recent statistics show that for a population of over 70 million, only 4% of the inhabitants are connected to the Internet due to limited infrastructure and high access costs. Nonetheless, those with access are exploiting various online tools for communication, discourse on governance and activism. According to the State of Internet Freedom in DRC 2016 report, political parties maintain WhatsApp groups for strategic planning of campaign rallies. Meanwhile, through trending hashtags on social media, activists and ordinary citizens create public awareness on issues such as arbitrary arrests and other human rights concerns.
Government actions such as shutdowns, alongside surveillance and censorship practices as documented in the 2016 report, undermine the development of inclusive internet society in the central African country.

“There should be more effort towards developing infrastructure, progressive legislations, private sector investment, local content in local languages and more trainings in digital rights and digital security.”  State of Internet Freedom in DRC 2016

As internet users have become more conscientious of their online rights, many activists and Internet users have turned to the use of Virtual Private Networks (VPN) to circumvent internet blockages. Many more are interested in taking digital security trainings, which explore topics like encryption, mitigating surveillance and tools for safe online communication.

“We knew nothing about VPNs until Internet was blocked in the DRC.” DRC Journalist

The trend of governments initiating internet shutdowns, not only in DRC, has attracted global condemnation. In many cases, these calls have gone unanswered by government officials and communication regulators, leading many to believe that this trend is likely to continue. In the spirit of the multi-stakeholder model of internet governance, other actors (not only government) should continue to play active roles to counter this practice or to support initiatives aimed at promoting more access and affordability in developing countries.

  1. Continued pressure on governments: Stakeholders should keep on applying pressure to those governments that shut down the internet. They should also increase awareness of the implication of a shutdown including the economic losses suffered at a national and micro level. However, this should be supplemented with more research on the economic impact of Internet shutdowns.
  2. The Autonomy of Service Providers: Telecommunications companies often receive orders from governments to block internet access. Clauses in their license agreements force them to comply when such orders are issued, failure of which could result in termination of licences. Nonetheless, telecom companies and ISPs should more actively release details of government information requests, takedown and shutdown notices in a bid to support the transparency of processes and accountability of oversight bodies.
  3. Civil society organisations and awareness: CSOs are among the most vocal groups condemning internet shutdowns in alliance with end-users, activists, journalists, and even private sector. They should also increase the number of trainings and capacity building programs on digital security and inform more people of their digital rights in order to be in a position to demand these rights.
  4. Development of Progressive Policy: In DRC there is a pressing need for new laws that cover the ICT sector. Apart from the constitution, there are only two legislations (the first on Telecommunications and the other establishing the Regulator) both from 2002. The existing legislative and policy framework need to be updated and reframed to provide more clarity on the role of all players in DR Congo’s ICT arena and to provide for online privacy and freedom of expression.
02Feb

Lobby Calls For Internet Freedom, Urges Responsible Use Of Social Media

Author admin Posted on

By Lillian Mutavi |

A civil society that promotes effective and inclusive ICT policy in Africa has called for internet freedom in Kenya and responsible use of social media.
The Collaboration on International Policy for East and Southern Africa (CIPESA) has also condemned national and county governments for harassing bloggers, social activists and even journalists who use social media platforms to highlight issues of human rights, corruption and bad governance among other ills.
Speaking during a two-day media roundtable engagement in Nairobi, the CIPESA Executive Director Dr Wairagala Wakabi criticised governments for frequent harassment, legislative hurdles and public campaign to tarnish the reputation of activists who express their opinions on online platforms.
“Consequently, activism has affected the relationship between civil society and government with the relationship being characterised by mutual suspicion and apprehension in response to the scrutiny by civil society and media,” said Dr Wairagala.
Dr Wakabi urged journalists and mainstream media to advocate for online freedom and free flow of information arguing that many people consume information online than through old media such as newspapers.
He said that despite laws being put in place to govern the use of internet, they had been applied selectively targeting those who do not support the government.
Intimidation by government, he said, had discouraged may people from freely engaging and expressing their views as many turn to self-censorship.
“In the first two months of 2016, upto 10 social media users in Kenya were arrested or summoned by security authorities over their online posts. In 2015 the NGO Coordination Board issued a notice to deregister 959 organizations while in early 2017 the Kenya Human Rights Commission (KHRC) was once again threatened with closure,” said Dr Wakabi.
However, he said they are not against internet restrictions arguing that some of the information and content there posed a threat to national security and privacy and morals of citizens.
He singled out fighting child pornography, terrorism, hate speech, cybercrimes as what the government should be going after rather than curtailing individual freedom of expression.
“There is good reason to control what happens online but the laws in Kenya do not live upto the international best standards,” he said.
Photo: The Collaboration on International Policy for East and Southern Africa (CIPESA) executive director Wairagala Wakabi makes his presentation on internet freedoms in Kenya on January 27, 2017. Lillian Mutavi | Daily Nation Media Group
This article was originally published in the Daily Nation
30Jan

13 Days Later, Cameroon Maintains Internet Shutdown Despite Global Outcry

Author admin Posted on

By Juliet Nanfuka |

An internet shutdown in the primarily Anglophone regions of north-west and south-west Cameroon is now in its 13th day. The shutdown was first initiated across the country on January 16 and on January 17, internet access was reinstated in the Francophone parts of the country. As of January 30, the blockage in the Anglophone regions including in key towns such as Buea and Bameda remains in pace.
The shutdown was imposed in the wake of ongoing strikes, fatal violence and protest action against the continued “francophonisation” and marginalisation of English speakers who say that “the central government privileges the majority French-speaking population and eight other regions.” Cameroon’s constitution recognises the two languages as equal and calls for bilingualism. Further, the arrest of the activist leaders of the Cameroon Anglophone Civil Society Consortium, Nkongho Felix Agbor Balla and Fontem Neba, have done little to address the perception that government is trying to silence voices of dissent.
Critics of the shutdown have called the shutdown a violation of “citizens’ rights to freedom of expression and access to information”. On January 22, civil society organisations from around the world sent an open letter to the President of Cameroon, and the ministers for telecommunications and communication urging an immediate end to the shutdown. No response has been received.
Indeed, there has been global outcry on the shutdown which has affected the livelihoods of millions of citizens in the affected regions. Mobile Money services providers, microfinance Institutions and banks have also been affected, forcing residents to travel to Francophone towns like Douala to conduct their financial transactions (Listen to iAfrikan podcast).
In the days leading up to the shutdown, the Ministry of Post & Telecommunications (MINPOSTEL) issued a directive to operators to send out messages warning subscribers against the “bad” use of social media.  Operators received backlash on social media for sending the government-directed message which was seen to encourage self–censorship.
However, Philisiwe Sibiya, CEO at MTN Cameroon, argued that the communication was not intended to “curtail customer rights and violate customer privacy.” She explained that the regulator, MINPOSTEL, “may from time to time request telecom operators to carry messages on their networks intended for the general public. This was the case recently when MTN Cameroon, along with other operators, broadcast a message from MINSPOTEL regarding the use of the internet.”

“Dear subscriber, publishing as well as spreading false news,including on the social media, are punishable by the Penal Code and the law

Communiqué sent to users of Camtel, MTN, Orange, Nextell mobile telephone lines from MINPOSTEL

Back in November 2016, the government launched a campaign against social media, calling it “a new form of terrorism”. At the time, Facebook and Twitter users were sharing information, including pictures, about a train derailment in which 80 people died while government maintained silence about the accident.
Whereas language as the basis for an internet shutdown is new, the practice has become common in Africa particularly during political unrest (Burundi), elections and inauguration (Uganda), economic failure (Zimbabwe) and exams (Ethiopia).
Various campaigns are underway calling for the Cameroon Government to reinstate internet access, including this Use your voice! Tell Cameroon to turn the internet back on  and the hashtags #BringBackOurInternet #KeepItOn.
See this Aljzeera discussion titled Is Cameroon persecuting its English speakers? It features Elvis Ngolle Ngolle – Former Minister of Special Duties in the Office of the President of Cameroon. Julie Owono – Head of the Internet Desk at Internet Without Borders and Albert Nchinda – Political Analyst.
Image: Cameroonians in South Africa gathered at the MTN Headquarters in Johannesburg to protest the shut down of internet in its English-speaking regions of Cameroon.
Source: Kinnakas Blog

1 … 9 10 11 12 13 … 16