Social Media Archives – Page 16 of 16 – Collaboration on International ICT Policy for East and Southern Africa (CIPESA)

10Jun

Uganda’s Assurances on Social Media Monitoring Ring Hollow

admin June 10, 2013

The Uganda Government’s attempt to reassure citizens that its plans to monitor social media users were not intended to curb internet rights has failed to assuage fears that authorities are clamping down on free expression of the burgeoning Uganda online community.
For one, observers say Uganda has a bad record as far as respecting citizens’ right to free expression is concerned. And this record seems to be getting worse. Secondly, the country has precedents in recent years, when the government ordered clampdowns on the citizens’ right to seek, receive, and impart information through digital technologies.
On May 30, Security Minister Muruli Musaka announced that the government would form a Social Media Monitoring Centre to “to weed out those who use it to damage the government and people’s reputations.” He accused some social media users of being “bent to cause a security threat to the nation.”
The minister made the announcement as security forces were ending a 10-day cordon of the country’s two main independent English dailies. While purportedly looking for a dossier written by the coordinator of security services, excerpts of which The Monitor and Red Pepper newspapers had published, security agencies closed the two newspapers and two radio stations run by The Monitor, for 10 days. The media houses were only reopened after signing commitments to be “responsible” in future reporting on issues related to “national security”.
The security minister’s announcement drew vibrant debate on social media and broadcast media, which prompted a government spokesperson to offer what he termed a clarification. Ofwono Opondo, head of the Uganda Media Centre and the government’s spokesperson, said the envisaged monitoring would only target cyber criminals and such types, not the majority of Uganda’s social media users whom he described as “responsible.”
Few people familiar with the Uganda government’s record are taking the spokesperson’s word. Indeed, while the legislation in Uganda states the circumstances under which an order may be made for online content to be taken down or blocked on terrorism or other grounds, recent years have seen instances of takedowns that have ignored following the law. Numerous media houses have been shut down for varying periods of time, over news and debates the government deemed a threat to national security or counter to the public interest. There have been orders to takedown or block access to certain websites, with at least one court case against an online journalist. This, according to observers has seen the rights of human rights activists, the political opposition and media regularly trampled by state organs.
Timothy Kalyegira, editor of the online newspaper Uganda Record was in July 2010 charged with publishing material online “with intent to defame the person of the President” over articles that suggested the government was behind the July 11, 2010 twin bombs that killed 76 Ugandans in the capital Kampala. The journalist was initially charged under sedition law, but once the constitutional court declared this law unconstitutional following an appeal by journalists, defamation charges were referred against him. Security agencies also confiscated the journalist’s laptop and mobile phone.
On April 14, 2011, the regulator – the Uganda Communications Commission (UCC) – instructed ISPs to block access to Facebook and Twitter for 24 hours “to eliminate the connection and sharing of information that incites the public.” The order came in the heat of the ‘walk to work’ protests in various towns over rising fuel and food prices. The regulator’s letter stated that the order had been prompted by “a request from the security agencies that there is need to minimise the use of the media that may escalate violence to the public in respect of the on-going situation due to the demonstration relating to ‘Walk to Work’, mainly by the opposition.”
Earlier in February 2011, UCC directed telecom companies to block and regulate text messages that could instigate hatred, violence and unrest during the presidential election period. The Commission issued 18 words and names which mobile phone short message service (SMS) providers were instructed to flag if they were contained in any text message. The providers were then supposed to read the rest of the message and if it was deemed to be “controversial or advanced to incite the public”, they would block it.
In February 2006, UCC reportedly instructed ISPs to block access to www.RadioKatwe.com, a website that published anti-government gossip. Authorities alleged that the website was publishing “malicious and false information against the ruling party NRM and its presidential candidate.”
The Regulation of Interception of Communications (RIC), 2010, which parliament hurriedly passed in the aftermath of the July 2010 bomb attacks, allows for interception of communications and possible intrusion into personal communications. It also requires telecom companies to collect customers’ information, including name, address and identity number, and to take other measures to enable interception. A registration of all SIM card owners in Uganda exercise concluded on May 31, 2013, which could make the monitoring easier.
Meanwhile, the Anti-Terrorism Act No.14 of 2002 gives security officers powers to intercept the communications of a person suspected of terrorist activities and to keep such persons under surveillance. The scope of the interception and surveillance includes letters and postal packages, telephone calls, faxes, emails and other communications, as well monitoring meetings of any group of persons. Others powers include the surveillance (including electronic) of individual’s movements and activities, and access to their bank accounts.
Uganda has an estimated 6.2 million internet users. Web traffic analysis by Alexa.com rank Facebook as the most accessed website in the country. Other social media sites, such as Youtube, Blogger, LinkedIn and Twitter are among the top 15.
*Under the OpenNetAfrica initiative, CIPESA researches into internet freedoms in various African countries. Read more on Intermediary Liability in Uganda here.

03Nov

Here’s How Social Media Could Promote Democracy

admin November 3, 2011

By Ashnah Kalemera
Social media is fast becoming one of the major uses of the Internet. Wikis, blogs and other social networking sites such as Facebook, Twitter, and Youtube have been added to the Internet as enablers for developing, storing and disseminating instant information to audiences of people in diverse locations at a fairly low cost.
Social networks could potentially be used for a broad range of participatory activities, such as demanding for public services like education and water, contacting leaders, political campaigns and discussions, and fighting corruption. They also could play a critical role in citizen engagement and advocacy, which have a major bearing on transparency and accountability in governance and the conduct of public affairs.
With growing numbers of Africans becoming internet users, monthly web information analysis by Alexa.com shows that there are a significant – and rising – number of users of social media on the continent. Facebook, a social networking platform that allows highly interactive processes, claims that it has 750 million users, half of whom log on daily with the average user having an estimated 130 friends.
In June this year, Alexa.com ranked Facebook the second most visited site in the world. The site was ranked the most popular for social networking in Egypt, Ghana, Ivory Coast, Kenya, Madagascar, Mauritius, Morocco, Nigeria and Sudan. In Algeria, Cameroon, Congo, South Africa and Uganda, Facebook was ranked the second most used website.
Twitter, another social networking and micro blogging service with instant dissemination of up to 140 character strokes, has also greatly attracted citizens and policy makers on the continent. Ranked the 9th most popular social networking website globally by Alexa.com, it was widely used by South Africans, Nigerians, Kenyans and Ugandans, taking 7th or 8th position of these countries’ internet traffic.
Overall, users of social networking sites form a network that provides a powerful means of sharing, organising, and finding content and contacts. Citizens, with the capacity to undertake independent analysis of issues, form opinions and influence others, and can leverage on social media for policy engagement. This engagement can be with other citizens as well as with their leaders. For instance, administration complaints can be made more easily by directing them to public institutions’ Facebook accounts or by mentioning them on Twitter.
For governance in particular, information flow through the smooth collaboration of information providers could help in overcoming various institutional problems such as graft. Citizens’ and governments’ use of social media platforms translates into becoming bound to one another through exposure to a common class of problems, pursuit of joint solutions and thereby embracing ‘change’. With more and more applications being developed by individuals and groups, social media stands to become even more interactive, far-reaching and viral.
However, most African governments have not taken significant steps toward making the use of social media and networks within administrations official and widespread. In fact, the policy environment remains un-conducive with most government Internet related regulations aimed at protecting political interests at the expense of enabling citizen participation.
Ultimately, the prospects and potential of social media remain anchored in the complexity that is the socio-economic, technological, political and cultural environment. Access to the internet, ability to effectively use diverse media tools, as well as time and security issues and citizens’ knowledge of how best to use the mediums, will determine how much civic participation, transparency and efficient public service delivery can thrive via the social mediums available.
Although social media networks are unlikely to replace traditional policy and governance processes in Africa, it is un-doubtable that they can effectively contribute to meaningful citizen motivation, sensitisation, education, mobilization and ultimately, influence. What is required is for governments to leverage on these technologies in service and information delivery.

19May

What’s Driving The Social Media Rage in Africa?

admin May 19, 2011

By Ashnah Kalemera
In recent years, web 2.0 technologies (such as wikis, blogs, and social networking sites) have been added to the effectiveness of the internet as an enabler for developing, storing and disseminating information to large audiences of people in diverse locations, instantly, and at fairly low cost.
And, as a three months web information analysis has recently found, there are a significant – and rising – number of users of web 2.0 technologies in Africa.
Wikis are conversational technologies with broad knowledge management capabilities that employ an unconventional knowledge creating and sharing paradigm where there is no cast-in-stone circle of authors. Rather, the knowledge creation process is incremental.
Whereas wikis have been hailed for revolutionising the information age (for instance, Wikipedia has within a few years become the world’s largest Open Content project achieving millions of articles and outnumbering all other encyclopedias), they have also been faced with criticism of the validity of their information.
Amongst internet users, Wikipedia is the 8^th top site in the world. In Africa, it is most popular in South Africa and Madagascar, ranking 6^th and 7^th respectively.
Being edited by everyone capable of doing so, the validity of wikis depends on the knowledge of who does the editing, as well as on the more frequently visited subject matters that are continuously improved and commented upon. Moreover, some wiki pages that are not visited at all lack combined knowledge contributions and thus may not be accurate or may be speculative.
The social networking site Facebook to date has 500 million active users. Half of them log in daily and the average user has 130 friends in use. It is ranked the 2^nd most visited site in the world. Amongst African countries, it is either the number 1 [9 countries] or number 2 [5 countries] most used website.
Users of social networking sites form a network that provides a powerful means of sharing, organising, and finding content and contacts.
Blogs (online diaries maintained by an individual with regular entries of commentary, descriptions of events or material, graphics and video) are popular too. They combine text, images, links and other media and also allows interactivity by way of comments. According to Alexa.com traffic figures, Blogger is the fifth most popular website in the world. On the African continent, it is the 5^th most popular in Nigeria, 6^th in Kenya and 8^th in Uganda, Mauritius and South Africa.
Twitter, a social networking and micro blogging service that utilises instant messaging, or a web interface is the 9^th most popular website globally. South Africans, Nigerians, Kenyans and Ugandans are at par with the rest of the world; ranking 7^th – 8^th of their internet traffic.
Table 1: Website traffic rankings (Source: www.alexa.com)

	Facebook	Twitter	Blogger	Wikipedia
Algeria	2^nd	49^th	9^th	12^th
Cameroon	2^nd	51^st	23^rd	9^th
Congo	2^nd	11^th	12^th	9^th
Egypt	1^st	23^rd	7^th	22^nd
Ghana	1^st	15^th	12^th	10^th
Ivory Coast	1^st	34^th	26^th	10^th
Kenya	1^st	8^th	6^th	7^th
Madagascar	1^st	39^th	11^th	7^th
Mauritius	1^st	16^th	8^th	7^th
Morocco	1^st	34^th	9^th	13^th
Nigeria	1^st	8^th	5^th	9^th
South Africa	2^nd	7^th	8^th	6^th
Sudan	1^st	54^th	8^th	20^th
Uganda	2^nd	10^th	8^th	9^th

Clearly, web 2.0 technologies allow for more efficient and speedier generation, exchange, sharing and modification of multimedia content.
The key features of the interactive, online media, that often make them popular with users include their interactivity (users may communicate on a many-to-many reciprocal basis); and they are a global network as communication is not fettered by nation-state boundaries. Besides, there’s free speech as internet users may express their opinions with limited state censorship; and they enable free association since net users may join virtual communities of common interest. But do these advantages explain why social media has caught a fire in Africa?

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