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07Jul

Hunting Down Social Media ‘Abusers’ in Uganda as Elections Near

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By CIPESA Staff |
As Uganda draws closer to the February 2016 presidential elections, the fever of anxiety in government corridors is rising. Over the years, election periods have seen a crackdown on social media, voices critical of the ruling party, and independent media in the guise of promoting public order and unity as well as preventing the spread of false information. This, however, has sparked debate on the fine line between preserving national cohesion and hampering free speech.
See our full analysis of Hunting Down Social Media ‘Abusers’ in Uganda as Elections Near in our Policy Briefing Series

24Mar

Access to Information in Tanzania: Laws, Policies and Practice

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By Lillian Nalwoga |
Despite the absence of a Right to Information law in Tanzania, advancements in the adoption of Information and Communication technology (ICT) in the country are enabling wider information availability in the public domain.
However, several impediments still stand in the way of citizens’ enjoyment of the right to information as guaranteed by the Constitution.
According to a new report by the Collaboration on International ICT Policy in East and Southern Africa (CIPESA), provisions under various laws and regulations, some as old as 40 years, have been used to restrict access to information.

“ Every person – (a) Has a freedom of opinion and expression of his ideas; (b) Has a right to seek, receive and/or disseminate information regardless of national boundaries; (c) Has the freedom to communicate and a freedom with protection from interference from his communication; and (d) has a right to be informed at all times of various important events of life and activities of the people and also of issues of importance to the society” Article 18 of the Constitution of the United Republic of Tanzania of 1977.

There has been slow progress in drafting an access to information law, with the process stalling since 2006, when the first Freedom of Information Bill was introduced by government. The absence of this law has made it cumbersome for those seeking information from public bodies.
The country is currently undergoing a Constitutional review process, with Articles 29 and 30 of the draft Constitution containing more elaborate and explicit provisions on freedom of expression, freedom of information and media freedom.
Although the proposed Constitution has been commended by civil society as a positive step towards promoting access to information in Tanzania, other existing laws such as The Newspapers Act, 1976, The National Security Act, 1970, The Public Service Act, 2002 and The Public Leadership Code of Ethics Act, 1995, would undermine these freedoms.
The Newspaper Act in particular has been used by law enforcement agencies against independent media and journalists. The Mwanahalisi newspaper was in July 2012 banned indefinitely under Section 25 of the Act, while Mwananchi was suspended for 90 days in September 2013.
Nonetheless, the government has in recent years made various attempts to make more public sector information available and to allow citizens to file queries, opinions, and complaints and provide feedback to public bodies. Notable efforts include the Open government data portal, Tanzania Government Portal, the central government portal, e-Government portal, the publication of reports by the National Audit Office and the Tanzania Extractive Industry Transparency Initiative (TEITI).
However, the CIPESA report notes that the information provided through these efforts is not regularly updated, is often in non-reusable formats and may not necessarily meet the needs of the public in terms of language or nature of information released.
On the positive side, some results can be pointed towards these government efforts in fostering improved government openness and accountability. The move by the Controller and Auditor General (CAG) to release its financial audit reports sparked public debate online and in Parliament over the mismanagement of funds, leading to the resignation and demotion of some public leaders in December 2014.
Meanwhile, civil society advocacy efforts to advance access to information are also on the rise. Initiatives such as that launched by the Media Institute of Southern Africa (MISA) Tanzania in 2010 to assess the most transparent and most secretive government institutions in the country have led to government recognition and acknowledgment of the need for increased transparency.
In addition, the Coalition on the Right to Information (CORI) consisting of 11 member organisations is working towards campaigns and awareness workshops to influence the government to enact the Freedom to Information law.
With a teledensity of 68 phone connections per 100 inhabitants and internet usage estimated at 9.3 million users, more Tanzanians are starting to realise the opportunities ICT offers in promoting transparency and good governance.
The research report recommends the use of a combinations of ICT, such as radio, print media, bulk SMS and automated calls in addition to public notice boards and community meetings to advance access to information in Tanzania.
Other recommendations towards improving freedom of expression, media freedom and access to information include  the enactment of the Access to information legislation, amending or repealing outdated laws such as The Newspapers Act of 1976, the Public Leadership Code of Ethics (Declaration of Interests, Assets and Liabilities) Regulations, and the National Security Act of 1970.
There is also the need to safeguard the rights and privacy of internet users through the enactment of cyber laws, including the adoption of a data protection and privacy law.
Further, the report recommends that all government Ministries, Departments and Agencies should make use of available ICT platforms including portals and social media to release more information into the public domain while awareness on use of ICT among citizens to access or seek public information should be promoted by all stakeholders.
Read the full CIPESA study on The Right to Information in Tanzania: Insights on the Laws, Policies and Practices

12Mar

Is Kenya Putting the Chill on Internet Freedoms?

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By Juliet Nanfuka |
The rights of Kenya’s digital citizens are fast shrinking in the face of new restrictive laws and increased arraignment of individuals for expressing online opinions which authorities deem in breach of the law.
The Security Laws (Amendment) Act 2014, assented to by President Uhuru Kenyatta last December, allows blanket admissibility in court of electronic messages and digital material regardless of whether it is not in its original form.
It is feared that retrogressive provisions in this law could be used to put the chill on internet freedoms in East Africa’s most connected country where mobile phone penetration stands at 80% and internet access at 50% of the population.
Part V of the new security law regarding “special operations” has raised particular concerns, as it expands the surveillance capabilities of the Kenyan intelligence and law enforcement agencies without sufficient procedural safeguards.
It gives broad powers to the Director General of the National Intelligence Service to authorise any officer of the Service to monitor communications, “obtain any information, material, record, document or thing” and “to take all necessary action, within the law, to preserve national security.”
In addition, the amendments also contain unclear procedural safeguards especially in the interception of communications by “National Security Organs” for the purposes of detecting or disrupting acts of terrorism.
Even though there is a provision for a warrant to be issued by a court of law, the broad definition of ‘national security’ leaves no room for restrictions on the extent of power the law grants to National Intelligence Service when it comes to accessing personal data, information and communications.
In February 2015, the Kenya High Court struck some clauses from the security law. The government says it may appeal.
Government says the new law is necessary to fight al Shabaab militants who have repeatedly rocked the country with fatal attacks such as the Westgate shopping centre attack on September 21, 2013, which left 67 people dead. Human rights activists blame President Kenyatta’s government for steadily shrinking the space for civil actors, a pattern they say was manifested in the Kenya Information and Communications (Amendment) Act 2013 and the Media Council Act 2013. These laws, they say, placed restrictions on media freedom and general freedom of expression.
The proposed Cybercrime and Computer related Crimes Bill (2014) also falls short of constitutional guarantees as it is contains “broad” speech offences with potentially chilling effects on free speech. See a full legal analysis of the Bill by Article 19. Proposed regulations to the law governing non-government organisations, which cap the funds received from foreigners at 15% of their overall budgets, have also been criticised as aimed to curtail and control the activities of civic groups engaged in governance and human rights work.
Over the 2012-2013 election period, several individuals were charged in court over their online communications. The National Cohesion and Integration Act of 2008 has been used to charge many for promoting hate speech – which some Kenyan citizens found justifiable given the role that hate speech played in the 2007 to 2008 post-election violence.
Hate Speech is defined by the 2008 Act as speech that is “threatening, abusive or insulting or involves the use of threatening, abusive or insulting words” with the intention to stir up ethnic hatred or a likelihood that ethnic hatred will be stirred up. Authorities, however, seem to be shifting gear and using this charge among others against online journalists and bloggers that criticise the Kenyatta government.
In December 2014, blogger Robert Alai was arrested and charged with undermining the authority of a public officer contrary to Section 132 of the Penal Code by allegedly calling President Kenyatta an “adolescent president” in a blog. He was again arrested in February 2015 for offending a businessman online by linking him to a land saga that involved the illegal acquisition of the Langata Primary School playground.
Meanwhile, Allan Wadi – a student – was also arrested for “hate speech” and jailed in January 2015 for posting negative comments on Facebook about the president. In the same month, journalist Abraham Mutai was arrested following tweets he posted on corruption in the Isiolo County Government. He was charged with the “misuse of a licensed communication platform to cause anxiety.”
Nancy Mbindalah, an intern with the department of finance at the Embu County Government, was charged on similar grounds for social media posts dating as far back as 2013 in which she is alleged to have abused County Governor Martin Wambora.
In all instances, some social media users claimed there were “selective” arrests and prosecution of those critical of government. Critics cited the case of Moses Kuria, a Member of Parliament (MP) for Gatundu South, who allegedly made remarks on Facebook against the Luo Community but did not face the same punitive actions.
A recent news report, however, indicates that the National Cohesion and Reconciliation Commission and the Public Prosecutor are calling for the MP’s case to be revisited for the “incitement to violence, hate speech and fanning ethnic hatred.”
The incidents of arrest, prosecution and law amendments demonstrate a recurring theme of clamping down on dissenting citizen voices, a concern that was highlighted by the Kenya Human Rights Commission and the International Federation for Human Rights following the enactment of the Security Laws (Amendment) Act.
While the country remains on a constant alert for terror attacks, this has been used to strengthen the control that the state has on freedom of expression and surveillance. The lack of laws that limit state access to citizens’ information further exacerbates this concern.

04Mar

Using ICT to Promote the Right to Information: Perceptions of Ugandan Citizens and Public Officials

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By Juliet Nanfuka |
Towards the end of 2014, the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) conducted research into how public officials and citizens perceived the potential of Information and Communication Technology (ICT) to advance the right to information in Uganda.
The studies revealed that there is a keen interest by citizens and public officials to leverage digital tools for increased transparency, civic awareness and participation in democratic processes. However, a larger proportion of citizens was using ICT relative to the public officials to improve access to information.
One study involved the administration of a questionnaire to 62 public officers from more than 30 Ministries, Departments and Agencies (MDAs). A second study targeting citizens involved the administration of a separate questionnaire amongst 235 respondents drawn from 10 districts, mainly university students, journalists, and staff of civil society organisations.
Uganda enacted the Access to Information Act (ATIA) in 2005, becoming one of the first African countries to have such a law. The Act, however, remained unimplemented until 2011 when the enabling regulations were enacted.
Although the Access to Information Act has been in existence for the last nine years, only 18% of the public officials and 10% of citizens rated themselves as extremely knowledgeable about the law. While all public officials had some level of knowledge of the law, 9% of citizens indicated no knowledge at all of the law.
Whereas citizens indicated histories of having made information requests, only 39% of public officials indicated that they had ever received an information request made formally using the 2005 ATIA. Notably, 87% of the information requests were made informally without mention of the ATIA or completing the required request forms.
The research reveals that although ICT tools such as emails and telephone calls are being used to request for information, requested information remains in silos as it is given directly to the requester with no guarantee that it will be disseminated further.
Challenges noted by public officials for the low levels of information release included limited ICT skills, the Official Secrets Act (1964) which hampers release of information to the public, and limited resources to adequately implement the Act on a more regular basis.
Meanwhile, following the launch of the Ask Your Government (www.askyourgov.ug) initiative in August 2014, the research aimed to gauge respondents’ knowledge and use of the portal. The portal was launched by government in partnership with civil society to enable Ugandan citizens to make public information requests from MDAs.
In the research, 75% of public officials strongly agreed that the use of ICT would make it easier and simpler to respond to information requests. This was supported by 79% of the citizen respondents who believed that the use of ICT to make information requests was likely to enable public bodies become more responsive than use of manual, non-ICT means. This would alleviate the “long process” and “cumbersome bureaucracy” which citizens pointed out as key reasons for not using the law to request for information.
For journalists who participated in the research, the 21 days which the law gives public officials to respond to information requests was cited as a key challenge given the tight deadlines in media work.
See: Advancing the Right to Information Amongst Ugandan Journalists
However, both citizens and officials indicated some skepticism about the effective use of ICT to adequately support the right to information. Public officials pointed out technical challenges such as low bandwidth, outdated equipment and limited skills within the MDAs.
One official noted, “Although employed by government, many officials have no access to ICT and some lack knowledge of how to use the tools.” Safety and security concerns were raised with regard to citizens’ personal information.
Key report Findings:

  • 33% of the interviewed citizens had ever made an information request using the ATIA law. However, only 28% of these requests received positive outcomes.
  • SMS was ranked the ICT tool that citizens were most proficient in using, at 58%, followed by social media at 44%. However, respondents used Facebook more frequently than SMS.
  • Public officials ranked their proficiency highest in using SMS (63%) and email (60%), and they used email most frequently, followed by SMS. Social media use ranked low amongst public officials.

The research recommends that civil society should engage more proactively in advocacy for the right to information amongst citizens. Meanwhile, public officials should encourage citizens to make information requests. It also recommends that public officials adopt a combination of both ICT and non-ICT based channels to ensure that information requests by citizens are attended to promptly as a means of ensuring citizens’ motivation to increase their demand for information.
Public officials recognised that improvements can be made to better put more information in the public domain. They recommended the provision of more authority to information and communication officers to disclose information; increased use by MDAs of interactive websites and social media as these are channels that their audiences are using; and a repeal of the Official Secrets Act (1964).
See the full research reports below:
Ugandan Public Officials’ Perceptions of using ICT to Advance Right to Information
Citizen’s Perceptions of Using ICT to Make Right to Information Requests in Uganda

18Oct

ICT4Democracy in East Africa Network Activities Update

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By Juliet N. Nanfuka
The network of seven partners (profiles) unified under the ICT4Democracy in East Africa initiative have since 2011 jointly worked to enhance the capacity of citizens and governments in using ICTs to promote human rights, good governance and citizen participation.
Between January and June 2014, the partners each undertook activities that aimed to support the inclusivity of citizens in transparency,

ICT4Democracy in East Africa is composed of seven partners working to enhance the capacity of citizens and governments in the efficient use of ICTs to promote human rights, good governance and citizen participation.
ICT4Democracy in East Africa is composed of seven partners working to enhance the capacity of citizens and governments in the efficient use of ICTs in democratic processes and participation.

accountability and service delivery monitoring through the use of Information and Communication Technologies (ICTs) in Kenya, Tanzania and Uganda. These activities are increasing citizens’ participation in decision-making processes and strengthening democracy in the region.
The partners have each created unique approaches to encouraging citizen participation through mobile short message services (SMS), FM radio, social media such as Facebook and Twitter, crowd-mapping platforms and a toll free call centre. Research has also been conducted by some partners on the knowledge and perceptions associated with ICT use and the flow of information between and among citizens and government.
As part of the projects, partners have pursued direct community engagement with grassroots based organisations, local governments, media, policy makers, voluntary social accountability committees (VSACs), academia, the tech community, and civil society organisations in the use and promotion of ICTs in governance.
In brief, some of the activities pursued by the partners include the below:

  • In Western Uganda the Toro Development Network (ToroDev) has engaged with various stakeholders and also utilised radio and social media to inform and encourage participation in service delivery monitoring and accountability.
  • The Kenya Human Rights Commission (KHRC) tapped into its existing community of Human Rights Networks (HURINETS) to advocate for open governance, and the right to information.
  • iHub Research is conducting research into the flow of information between citizens and government through ICT tools in a bid to understand whether the interaction supports service delivery, access to information, and combating corruptions – and how these interactions can be improved upon.
  • The Collaboration on International ICT Policy in East and Southern Africa (CIPESA) has combined research, capacity building and advocacy on the roles that citizens, media and public officials can play in the pursuit of good governance.
  • The Ugandan Chapter of Transparency International is supporting communities in northern Uganda to report and act on shortcomings in the public health services delivery. This has been accomplished through provision of a toll free line, social media campaigns and working with Voluntary Accountability Committees (VACs).
  • Women of Uganda Network (WOUGNET) is working with Community Based Organisations (CBOs) and Voluntary Social Accountability Committees (VSACs) to empower women in the use of ICTs that can enable them to play a part in service delivery monitoring in northern Uganda.
  • In Tanzania, the Commission for Human Rights and Good Governance (CHRAGG) is educating citizens on human rights and empowering them to use their phones to report human rights violations.

For more details, please see the full activity report of ICT4Democracy in East Africa network between January and June 2014.
CIPESA is the ICT4Decmoracy in East Africa Regional Coordinator

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