Journalists in DR Congo and Rwanda Grapple with Disinformation and Hate Speech. Here’s What They Should Do

By CIPESA Writer |

As disinformation and hate speech intensify during periods of armed conflict and political unrest, journalists can play a critical role in countering falsehoods by providing accurate, unbiased information to the public. Yet, journalists often lack the skills and resources to identify, fact-check, and call out disinformation.

Last month, the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) convened a consultative meeting in Rwanda’s border town of Rubavu for Congolese and Rwandan journalists to discuss how they can play a more effective role in countering disinformation in the conflict between the two countries while providing accurate information in their reporting. The meeting discussed the nature of the disinformation and its key instigators and spreaders, media pluralism, and factual reporting.

The Conflict

In recent months, the governments of the Democratic Republic of Congo (DR Congo) and Rwanda have traded accusations of supporting rebel forces destabilising each other’s country, with disinformation and hate speech taking centre stage in the conflict and fuelling hostilities between the neighbours.

The Congolese government is engaged in armed conflict against the M23 rebel group, which it says is supported by the Rwanda government. A recent United Nations (UN) report corroborated the allegations, indicating that Kigali supports the M23 rebels and other militia operating in the troubled North Kivu province. Rwanda denies the allegations and in turn accuses its neighbour of supporting the Democratic Forces for the Liberation of Rwanda (FDLR) armed rebels that have bases inside eastern Congo from where they purportedly make occasional incursions into Rwanda.

This ongoing conflict has also sucked in the UN peacekeeping force in DR Congo, commonly known as the United Nations Organization Stabilization Mission in the Democratic Republic of the Congo (MONUSCO). There are increased calls for its withdrawal from the central African nation amidst accusations that it has failed to stop the M23 rebel advances and killings by other militia. According to media reports, 36 people including four UN peacekeepers were killed in late July amid protests against MONUSCO.

Information Disorder

The Congolese online space is fraught with calls for a boycott of Rwandan goods and businesses, as well as calls for expulsion of Rwandan nationals. In late May, Congo suspended Rwanda’s national carrier Rwandair’s flights from its territory. The hashtag #RwandaIsKilling trended online in July 2022 as some Congolese citizens and their government accused Rwanda of supporting the resurgence of attacks by the M23 rebels that claim to protect ethnic Rwandans that are native to eastern Congo, especially the Tutsi ethnic group.

The disinformation is particularly pronounced on social networking and sharing platforms such as Facebook, Twitter, and WhatsApp. However, some mainstream media, including private radio and television stations, have played an active role in manipulating information and entrenching hate speech against some members of the Congolese Kinyarwanda-speaking communities and Rwandan nationals.

Yet it is not media actors on one side of the border that are actively promoting disinformation. Journalists and media houses on the Rwandan side were also accused of propagating anti-Congo disinformation, notably that related to the Congolese government’s alleged support for anti-Rwanda armed groups. Often, those who promote the pro-Rwanda narrative are engaged in exchanges with the pro-Congo influencers on social media, with both sides utilising disinformation.

Participants at the Rubavu meeting noted that politicians have been at the forefront of using disinformation to push nationalistic and populist agendas against the Rwandan community living in Congo’s North Kivu and the South-Kivu provinces. As one Congolese journalist explained, “The disinformation and hate speech narratives have been mostly pushed by politicians and this has been done for petty political and personal interests.”

Yet another journalist, who operates from the Congolese city of Goma, noted that some prominent members of the community, “such as religious leaders, influential civil society leaders, and grassroots leaders have also played a major role in peddling and spreading false narratives and fake news.”

Participants also identified political analysts, social media influencers, bloggers, local civic leaders and ordinary citizens, as some of the actors behind the current spate of hate speech and disinformation within the digital space of the two countries.

It was noted that many journalists, both in DR Congo and Rwanda, lacked the capacity to verify the information and had become complicit, knowingly and unknowingly, in spreading disinformation. Furthermore, because most citizens could not easily identify disinformation and tended to believe most information they received through mainstream and social media platforms, fake news was thriving and spreading rapidly.

Nadine Kampire from the Goma-based media network Afia Amani Grands Lacs, said the Rubavu meeting was timely, as fake news and hate speech were rampant on various Congolese and Rwandan social media. It was therefore necessary for journalists to appreciate the extent of the problem, to develop skills in fact-checking, and to build networks for sharing credible information with counterparts across borders.

The Effects

For the residents of Goma and Rubavu, the effects of disinformation and hate speech on regional peace and stability are all clear. The disinformation, escalation of conflict and whipping up of hate speech, have led to a substantial decline in the movement of people and goods and continue to undermine cross-border trade. As a result, this has negatively affected the livelihoods of hundreds of small-scale traders and community members.

Further, the standoff between the two countries has prevented many learners from attending school as they fear crossing the border. Notably, many Rwandans in Rubavu attend schools in the much larger city of Goma across the border.

Fidèle Kitsa, a Congolese journalist working with Star Radio in Goma, noted that hate speech and disinformation have caused negative social, economic and educational consequences within communities in the border towns. He said the price of food and commodities increased, the population has been radicalised, pessimism towards certain information on social media increased, and the peaceful coexistence of the populations in two cities has been harmed. These effects are evident beyond the border towns, all the way to the Congolese capital Kinshasa.

The tension is palpable, even here in the capital [Kinshasa] where we really see acts of xenophobia between the Congolese and Rwandans all day long. All it takes is one click, one video, one publication and it can quickly go viral, because in our minds, our subconscious, the information is there. We are just waiting for something to trigger it. – Dandjes Luyila, Journalick, CongoCeck

A Rwandan editor summed up the effects: “The rampant spread of fake news, political propaganda, and hate speech across social media and through the mainstream media has breached trust and the social relationship between the communities living on both sides of the border.”

Recommendations

At the end of the meeting, a number of recommendations were made that can help to stem the spread of disinformation in DR Congo and Rwanda.

Journalists:

Journalists:

  • Abide by ethical standards that promote accuracy, fairness, and objectivity in the coverage of news.
  • Fact-check every piece of information before disseminating it.
  • Provide news and information in an unbiased way.
  • Actively promote peace and security.

Media development agencies:

  • Hold regular training on fact-checking for journalists.
  • Provide small grants to support journalists to pursue in-depth stories on the ongoing conflict in the region as a way of providing accurate information to the public.
  • Enhance collaboration between journalists within the East and Central African region. This includes the creation of a regional association of journalists and media professionals.
  • Support media initiatives that are working towards identifying and fighting disinformation and fake news.
  • Support fact-checking initiatives for journalists.

Kenya’s 2022 Political Sphere Overwhelmed by Disinformation

Ahead of the August 9, 2022, general elections, Kenya has been hit by a deluge of disinformation, which is fanning hate speech, threatening electoral integrity, and is expected to persist well beyond the polls. Last month, the Kenya ICT Action Network (KICTANet) and CIPESA convened stakeholders in Nairobi to disseminate the findings of research on the nature, pathways, and effects of disinformation in the lead-up to the election, and the actions required to combat disinformation. Below is a summary of the report findings and takeaways from the dissemination event, as captured by KICTANet:

There is a lot of strange information going on around the country, and this has been happening for a while. During the Kenya Internet Governance Forum (IGF) week, the Kenya ICT Action Network (KICTANet) in partnership with the Collaboration on International ICT Policy in East and Southern Africa (CIPESA) held a workshop to disseminate a report on  Disinformation in Kenya’s Political Sphere: Actors, Pathways and Effects. The research is part of a regional study conducted by CIPESA, that explores the nature, perpetrators, and effects of misinformation in Cameroon, Ethiopia, Uganda, Nigeria, and Kenya.

As Kenya nears the 2022 general elections, disinformation remains at its peak levels, both at grassroots and national levels. The availability of sophisticated technology and its ease of use has enabled a wide range of political actors to act as originators and spreaders of disinformation.

Currently, there is no law that clearly defines or distinguishes between misinformation and disinformation. However, it is an offense to deliberately create and spread false or misleading information in the country. False publications and the publication of false information are punishable under the Computer Misuse and Cyber Crimes Act under Sections 22 and 23. It is a crime to relay false information with the intent that such information is viewed as true, with or without monetary gain. However, these same laws can also be used to silence dissent, making it a double-edged sword.

The study identifies different forms of disinformation that take place both physically and online. They include deep fakes, text messages, WhatsApp messages, and physical copies such as pamphlets and fliers. These are spread through the use of keyboard armies on social media, where politicians up to the grassroots levels hire influencers, and content creators who spread messages around them or against their opponents. This is done through mass brigading and document and content manipulation. The rationale is driven by the desire to get ahead politically or economically and is fuelled by an ecosystem that is fertile for the spread of this vice.

According to Safaricom, in the year 2017, 50% of its communications department time was spent monitoring fraud and fake information at different times. The instigators of this disinformation are influencers, politicians themselves, people they work with, and their parties.

There is a flow to how the fake news gets to the audience, and disinformation does not start with the pictures but with a plan that is part of a bigger political strategy. It starts with identifying the target audience, choosing the personnel and people to push the message, and then narrative development is done. This is followed by content development, which includes videos, pictures or memes, and audio files. Once this is done, the content is then strategically released to the unknowing public, who, without critically analyzing the information, spread it far and wide to a wider audience. This results in diminished trust in democratic and political institutions and restricted access to reliable and diverse information.

This can be addressed by having increased government engagement on social media as opposed to it being reactive only. For example, the government needs to be an active contributor to accurate information. Considering there is a space in which disinformation thrives, in particular where there is a lack of response, rumors spread. Civil society should also engage with policymakers and media representatives on enhancing digital literacy and fact-checking skills. The intermediaries should increase transparency and accountability in content moderation measures and conduct cross-sectoral periodic policy reviews.

Key Takeaways

  1. The weakest link in disinformation is the citizen, and therefore, one of the most effective ways to tackle the issue is to empower the citizenry to be able to detect and respond wisely to misinformation. If the general public is not informed, it is a lost battle.
  2. There is a thin line between misinformation and mal-information and it can easily be blurred.
  3. The Computer Misuse and Cyber Crimes Act 2018 is a double-edged sword that censors yet tries to get some accountability from the general public in regard to spreading misinformation.
  4. Safaricom reported that during the 2017 election, 50% of its time was spent monitoring fraudulent interactions.

New Report: Disinformation Pathways and Effects on Democracy and Human Rights in Africa

By Simone Toussi |

Disinformation is on the rise in Africa, spurred by increased internet connectivity and social media usage. In 2021, the International Telecommunication Union (ITU) estimated that 33% of the continent’s population of 1.37 billion had access to the internet, with about 255 million individuals active on Facebook. YouTube, Twitter, Pinterest, Instagram, and LinkedIn are the other platforms with large numbers of users. 

This rapid adoption of online platforms has led to shifts in political discourse, enabling strong public participation, organising, and online protests that have in some cases, such as Sudan and Algeria, contributed to the overthrow of autocratic leaders. Consequently, many governments in the region consider the internet and social media a threat and have unleashed repressive strategies to curtail their use, including retrogressive legislation, internet shutdowns, and disinformation campaigns. 

A new report by the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) explores the nature, perpetrators, pathways and effects of disinformation in Cameroon, Ethiopia, Kenya, Nigeria and Uganda and shows how contextual similarities have underpinned the proliferation of disinformation. These countries are classified as ‘Not Free’ or ‘Partly free’ in terms of speech and internet freedom and are largely authoritarian with a penchant for constraining the digital space.

According to the report, elections and armed conflicts are key drivers of disinformation. Yet authoritarianism has played a big part too, as governments have used both disinformation and the response to it to entrench themselves in power, shrink civic space, and target opponents and critics.

The increased use of digital technologies, low media literacy levels, the lucrative nature of disinformation, the fractious politics (Kenya and Uganda), conflict situations (such as in Ethiopia, Cameroon and Nigeria), and the closure of civic space that makes offline speech dangerous (Uganda, Ethiopia, Cameroon) fuel disinformation.

Common tactics used by disinformation actors include mass sharing, which leverages the viral power of social media and the lucrative nature of disinformation for “influencers for hire”. There is also a significant rise in political astroturfing, mass brigading and the use of fake and pseudonymous social media accounts. Coordinated Inauthentic Behaviour (CIB) on Facebook and Twitter is prevalent too, and between 2019 and 2021, Facebook dismantled several such schemes, some of which perpetuated disinformation, with many linked to French and Russian actors. 

The main disinformation instigators are political actors including governments, ruling parties and opposition parties, while key spreaders are social media “gurus” or digital “influencers” that are often paid to create or spread disinformation.

Weaponising Disinformation Laws

In the countries studied, governments have weaponised disinformation laws to silence critical voices. Rather than serving to counter the ills of disinformation, related laws have in most cases been used to target political critics while government officials complicit in promoting disinformation are protected. 

Moreover, the retrogressive laws enacted to combat disinformation have been used to further stifle legitimate expression while hampering access to critical and pluralistic information. Instructively, some of these laws are vague and ambiguous and fail to distinguish between disinformation or falsified information, often making their enforcement open to the subjective interpretation of law enforcement agencies, who become the arbiters of the truth. The laws have been used to arrest, charge and prosecute individuals, thereby promoting censorship and undermining legitimate speech.

Cameroon’s Law on Cybersecurity and Cybercrime and the law governing electronic communications are often cited in actions against spreaders of “false news”, while Nigeria has employed the Criminal Code Act and the Cybercrimes Act 2015. Ethiopia enacted the problematic Hate Speech and Disinformation Prevention and Suppression Proclamation in 2020. Without a specific disinformation law, Uganda relies on the Penal Code Act, the Computer Misuse Act of 2011 and the Communications Act of 2013 to target “false news”. Kenya relies on the Computer Misuse and Cybercrimes Act 2018, the Kenya Information and Communications Act, 2013 (KICA) and the National Cohesion and Integration Act, 2008. 

Impact of Disinformation on Democracy and Human Rights

Disinformation erodes trust in democratic institutions, hampers citizens’ ability to make informed decisions, and affects the right of citizens to hold individual opinions without interference. Disinformation can therefore hijack the political discourse and undermine elections by limiting access to credible, factual and pluralistic information about candidates, parties, and issues, in order to make informed choices. 

When it occurs in an election context, disinformation affects electoral processes by fuelling politically motivated violence and preventing citizens and democracy actors from accessing credible, timely, and reliable information. In times of socio-economic or political crises, disinformation uses existing ethnic divisions to further divide, and perpetuates tribal antagonisms through hate speech. 

The existence of countermeasures such as unclear legal provisions further creates a climate of fear that leads to self-censorship, in the same way that internet shutdowns and content takedowns ordered by governments to limit the spread of false information instead limit access to pluralistic information. In turn, these counter-measures further restrict the participation of many citizens in online political discourse and limit their ability to express themselves without fear of retaliatory attacks. 

Across all the five study countries, platforms’ remedial measures to tackle misinformation and disinformation remain ineffective and inadequate.

Recommendations

Governments:

  • Desist from selectively applying laws on countering disinformation to targeting critics, media, the political opposition and human rights groups. 
  • Repeal repressive laws and amend existing ones such as Kenya’s Computer Misuse Act, Uganda’s Communications Act, Ethiopia’s Hate Speech and Disinformation Prevention and Suppression Proclamation, and Cameroon’s Law on Cyber Security and Cybercrime, to provide clear definitions of disinformation and ensure they conform to international human rights standards. 
  • Train law enforcement agencies as to what constitutes disinformation and how to combat it without stifling citizens’ rights.

Intermediaries:

  • Deepen collaboration with local media and civil society groups in African countries to identify, debunk and moderate disinformation. 
  • Work to reduce the processing and response times for complaints regarding disinformation content reported to encourage reporting and to minimise the circulation of disinformation.
  • Increase transparency in content moderation measures and conduct periodic reviews of policies with broad public consultations.

Media:

  • Build the capacity of journalists and editors on fact-checking and countering disinformation online. 
  • Work closely with fact-checkers to identify and expose disinformation.
  • Institute in-house systems to enhance fact-checking and information verification.

Civil Society:

  • Undertake strategic litigation to challenge retrogressive laws and practices that undermine access to the internet and digital rights under the guise of fighting disinformation. 
  • Advocate against laws and practices that hamper the ability of journalists to provide accurate information, and hamper citizens’ rights to information and free expression. 
  • Monitor, report and hold states accountable for their violations of international human rights principles including restrictions on the enjoyment of digital rights.

Read the full report: Disinformation Pathways and Effects: Case Studies from Five African Countries

Assessing the Effects of Covid-19 Misinformation Laws on Freedom of Expression

By Nashilongo Gervasius | 

As Africa’s most sought after digital rights conference dawned on its last day of bringing multitudes together, five panelists (an academic, a researcher, program managers and a digital rights specialist) converged and reflected on the effect that Covid-19 misinformation laws have had in Sub-Saharan Africa. The laws and regulations which were introduced as measures to contain the spread of the coronavirus, are generally viewed by scholars and activists as serving  to curtail freedom of expression. 

At the peak of the pandemic, 110 countries around the world were reported by the International Center for Not-for -Profit Law (ICNL) to have adopted emergency declarations or laws that carried fines as heavy as USD 46,000 (Kenya), USD 10,000 (Zimbabwe), and 10 years in prison (Burkina Faso) for contravening their provisions. Closely related to digital rights, such laws also applied to social media engagement and communications, with some prohibiting publication of “any statement through any medium including social media, with the intent to deceive,” in South Africa.

The notoriety of such laws made them the focus of the State of Internet Freedom in Africa 2020 Report. Similarly, a report by the Media Institute of Southern Africa (MISA) on the State of Press Freedom in Southern Africa 2019-2020 also highlighted the challenges posed by these laws on top of the burden brought about by the pandemic itself. The MISA report indicated that the “landscape and operational environment for the media in Southern Africa has been  characterised  by  upheavals,  accentuated  by the Covid-19 pandemic and the advent of the digital  age,  which  have  threatened  the  viability  and sustainability of the media”. The report goes on to highlight attacks,  harassment  and  assault  of  journalists  and  in  some  cases  raiding  of  media  houses in the region. 

Why focus on the laws and regulations two years later? 

The Covid-19 misinformation laws are still in place even when other Covid-19 related restrictions have been eased in some countries. Worryingly, governments in the region have not opened any discussion regarding the timeframes around repealing the laws. 

Accordingly, panelists at the Forum on Internet Freedom in Africa (FIFAfrica) 2021 session on Covid-19 Misinformation Legislation in Southern Africa vs Freedom of Expression, deliberated on  the danger that these laws continue to pose to access to information and freedom of expression. Panelists demanded an urgent need for the Covid-19 misinformation laws to be repealed, arguing that the likelihood that governments will use them to stifle citizens rights and public participation, especially during election periods, is very high.  

Further, the panel noted the limited documentation of cases of violation of rights in the countries where these laws are effected, while agreeing that, in some instances, restrictions have affected media coverage of cases.

What effects do these laws have?

The Covid-19 misinformation laws are a danger to democracy and they contravene the right to access information. Using Tanzania as an example, the panel reflected on the chaos that ensued in that country due to Covid-19 denialism that saw the government stop publishing data on coronavirus diseases cases.

In other countries like Zimbabwe, where the Criminal Law Codification and Reform Act already criminalised the publication of false statements, it was unclear why the government introduced additional restrictions on false information related to Covid-19 lockdown enforcement, making the move appear to be part of a sinister agenda. Indeed, the media fell victim to the regulations, with an estimated 52 cases of violations against practitioners reported during 2020. As one of the panelists noted, “Many people were arrested without a clear cause, because people did not understand these laws well.”

In regards to the extent of the negative effects of the Covid-19 laws on freedom of expression, it was noted that the media in some countries was no longer asking government uncomfortable questions, especially those seeking accountability for expenditure on containing the pandemic. This demonstrated  that these laws are not helping journalists to do their job fairly and independently; instead, in some cases they have restricted themselves to report on mundane issues such as numbers of Covid-19 cases and vaccination figures.

The panel discussion reiterated that, in such instances, journalists were no longer performing their role of a watchdog, but had turned into “mere megaphones that repeated what government officials said”. This had undermined investigative journalism and denied citizens access to balanced and diverse information.  As a panelist aptly observed: “These laws have disorganised journalism, which is double negative given that traditional media are competing with digital platforms that are destroying newspapers and television.” 

Can such laws deter misinformation?

There seems to be  general consensus that these laws are not enough in dealing with the spread of misinformation. This calls for revisiting these laws and taking other measures, such as engaging  digital platforms to do more in combating misinformation. Further, the panel agreed that there is a need to educate the public to strengthen their digital literacy skills so that they can question the information they receive rather than consuming and sharing whatever information comes their way. 

The urgency of getting the misinformation legislation repealed was illuminated by the realisation that, in several cases where individuals have been arrested under these laws, the adverse effect  of the false information could not be demonstrated, and it was often not possible to verify who produced the information in question. The discussion recommended a coordinated regional approach to advocate for the repeal of these laws.

Combating Disinformation in Africa: Challenges and Prospects

By CIPESA Staff Writer |

As disinformation grows in form and prevalence in many African countries, the challenges to combating it are equally increasing yet measures to combat it remain inadequate and often inappropriate. This has got disinformation researchers concerned that, if more robust measures are not adopted, disinformation could become pervasive, harder to fight, and with broad social and political ramifications.

While disinformation is not a new phenomenon, a number of factors have spurred it to unprecedented levels. These include the rapid growth of social media usage, emerging media viability challenges, politicians’ increasing influence on the media, the outbreak of the Covid-19 pandemic, and the involvement of mainstream media in spreading disinformation.

Few actors are conducting fact-checking and contributing to fighting disinformation in the region, which is partly due to a shortage of expertise. That requires building a bigger cohort of fact-checkers and arming them with the skills to match the evolving disinformation challenges.  “We need to make fact-checking sexy,” says Rosemary Ajayi, the lead researcher at Digital Africa Research Lab. “We need to learn from the disinformation spreaders. We need to find the motivation behind the disinformation.”

Also crucial to combating disinformation is generating evidence of the form and prevalence of  disinformation, and how it originates and spreads between different mediums and communities. In this regard, the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) in conjunction with partners in five countries (Cameroon, Ethiopia, Kenya, Nigeria, and Uganda), is conducting a study to understand the nature, perpetrators, strategies and pathways of disinformation, and its effects on democracy actors including civil society, bloggers, government critics, and activists.

At a related workshop conducted as part of the eighth Forum on Internet Freedom in Africa (FIFAfrica), held in September 2021, experts discussed the factors fuelling disinformation, efforts to contain the problem, and  how disinformation is affecting democracy in African countries.  

Morgan Wack, a PhD Candidate at the University of Washington, said the fracturing of online media and rise of social media has broken up the consolidated media that previously existed. “This is good but it also leaves the media vulnerable and also takes resources away from entities that could have done better fact-checking,” he said.

According to various speakers at the workshop, mainstream media across the continent has increasingly become a key disinformation pathway contrary to the known pillars of traditional media as purveyors of factual and reliable information. As observed by Tessa Knight, a Research Assistant at the Digital Research Forensic Lab, many countries do not have free and independent media and so their stories are often biased. Given the difficulties in fact-checking in such countries, the information remains one-sided. 

With growing media viability concerns, newsrooms are narrowing the choice of issues to cover in order to cut costs. As Knight pointed out, given what is online, there may not be many people interested in what newsrooms are reporting. “We need to acknowledge the financial squeeze on the industry. Also, the fact that people consider other issues more important than say hospital deaths,” she added.

Nonetheless, Ajayi argued that the business model of several media organisations in countries such as Nigeria enables the propagation of disinformation, as some mainstream media were also doing the opposite of what is expected. “All I need to have a story published is to accompany it with an envelope [bribe] and this cuts across all media platforms,” she said. “There is also a close relationship between the government and newsrooms. Government spokespeople have come from the media so if they want to silence a story they know who to contact.” 

Ownership of news organisations by political actors, including individuals holding senior positions in government, also undermines media independence and often renders such media houses sources of disinformation.

There are also concerns about governments using public media platforms and manipulating private media to spread disinformation. “In Ethiopia, the media is largely funded by the government so their news is one-sided, noted Abel Wabella, Executive Director of Inform Africa’s HaqCheck

Yet Ethiopia presents a vivid example of how different political actors are using disinformation to push their agenda, including to destabilise the country. “Now people are suffering a humanitarian crisis because each side is providing contradictory information about the crisis in Ethiopia with a view of pushing their agenda,” said Wabella. He added that it is crucial to counter this disinformation to provide the opportunity for sanitised political conversations and to aid the country’s democratisation process.

Meanwhile, it was reported that during elections in Nigeria and Ghana, politicians assemble armies of commercial influencers to push their agendas that include disinformation. “In Nigeria we call them influenza because their goal is to make their content trend. They use all sorts of tactics, compromised accounts, fake celebrity accounts, fake accounts and also attaching fake giveaways to this content. They manipulate us by making us turn a non-story into a key topic of the day,” Ajayi said. She called for a multi-sectoral and multidisciplinary approach to digital literacy because fact-checking on its own does not work because “fact-checked information is not sexy like disinformation”.

Simone Tousi, a CIPESA Programme Officer for Francophone Africa, said governments in west and central Africa were also heavily relying on mainstream media to spread disinformation. This was undermining the power of mainstream media to deter the spread of disinformation.

The inadequacy of government responses to disinformation was also reflected in their legislative decisions. According to Tousi, disinformation laws and policies have had the net effect of undermining freedom of expression. Accordingly, there is an urgent need to repeal and replace these harmful laws with more progressive legislation.