Privacy & Protection: Do Ugandans Care What Happens to Their Data?

By Neema Iyer |

Let’s be honest.

When was the last time you read the “Terms and Conditions” before you signed up for a new service online?

We don’t blame you. It’s easy to get lost in the legal jargon.

But do you know what happens to your personal data every time you click on “I have agreed to terms and conditions”? Did you know at the mere click to accept, you could have given a way a portion of your vital information and put your data privacy in absolute jeopardy?

Today, it’s hard to raise the issue of data privacy without putting a thought on the recent Facebook-Cambridge Analytica scandal that made many people realize the power of data. Even with as much information spewed out explaining what the scandal was about, very few took a note to learn from.

A recent allegation from the Cambridge Analytica scandal pins the Uhuru Kenyatta presidential campaign to have employed social media surveillance results to target campaign messages to different profiles of voters. This was possible because Facebook monitors your social media activity and can predict your behavior from that, hence such information is used to target messages that speak to your interests and emotions to sway major decisions such as election outcomes. This isn’t just happening on our doorsteps, allegations claim similar outcomes in the United States and the UK.

The EU revised as much on data privacy and protection in Europe and promised to give users more power over their data. While Europe seems to take quick action, down in Uganda and Africa at large, we continue to grapple with weak data privacy and protection laws, a citizenry that is not well-informed on data privacy, a delay in passing necessary bills and weak implementation processes. Unfortunately, a majority of African countries lack the necessary mechanisms for the inclusive participation of citizens and other stakeholders in the processes of formulating the very laws on internet and digital rights that directly affect them.

Do we care about Data Privacy and Protection?

In December 2017, Unwanted Witness, an activists group petitioned the Uganda Human Rights Commission (UHRC) to compel Parliament to speed up the enactment of privacy and data protection law.

They argued that without a governing law, citizens’ personal data is exposed to abuse without collection and protection safeguards. They further asked UHRC to prioritize privacy and recognize it as a fundamental right under attack in the country. However, to date, we are yet to see significant action taken to build an informed citizenry on their digital rights and to provide appropriate protections.

When talk about data arises, many are not really willing to delve further into the ethics surrounding the topic. This can and will still be attributed to the high illiteracy levels in the country and because many don’t know what data is or how valuable it might be on the long run, they will give it away easily. Funny as it may sound, a majority internet users think ‘data’ is the a term tied to the internet bundles that the ISPs provide and it’s that school of thought that has stuck with them. Whether their data gets in the hands of the wrong or the right people, it’s the least of their concerns.

Data Protection basically means to ensure the right to privacy, respect to confidentiality principles in various relations such as doctor patient, employer-employee and service providers with their clients generally.

Did you know that privacy is your human right?

The right to privacy refers to the concept that one’s personal information is protected from public scrutiny. It is essentially, your right to be left alone. Privacy is a core aspect of human dignity and values such as freedom of association and freedom of speech.

One would wonder, even with the data privacy breaches, are there really laws in place to curb and punish those that are misusing people’s data and evading on their privacy or we are simply looking while our data gets tampered with and is easily handed to the wrong hands.

Are there Laws in Place?

Yes! There is a Ugandan Data Protection and Privacy Bill that was tabled before parliament in 2015 and although the Bill needs to be revised and aligned better with human rights provisions, comments have been raised on the need to balance civil liberties, national security and data protection and privacy.

According to a paper published a couple of years ago by Dr Ronald Kakungulu Mayambala a Senior Lecturer of Human Rights and Peace Centre at Makerere University, Article 27 of the Constitution guarantees the right to privacy of person, home and other property. In particular, article 27(2) of the Constitution provides that a person shall not be subjected to interference with the privacy of that person’s home, correspondence, communication or other property.

Unfortunately there is no comprehensive law giving effect to article 27, yet a lot of data concerning individuals are collected, stored or processed regularly by various institutions in the private and public sector, including banks, hospitals, insurance companies, the Uganda Citizenship and Immigration Control Board, the Uganda Revenue Authority, Uganda Registration Services Bureau, the Electoral Commission, utility service providers and telecommunications companies under the SIM card registration exercise

The Bill seeks to protect the privacy of the individual and personal data by regulating the collection and processing of personal information. It provides for the rights of persons whose data is collected and the obligations of data collectors and data processors; and regulates the use or disclosure of personal information.

However even with these laws and bills in place, further questions continue to be raised on whether they even hold any solid ground in implementation, especially, if there has not been enough sensitization of the bills and data literacy.

 

What do some people think about data privacy in Uganda?

A chat with a few random Ugandans around town shows you just how long of a way we have to go with the data privacy and protection talk.

“I honestly have nothing to hide with my data and anyone who wants to access it can go ahead and access it. Your data can only be private if you choose to keep it private but if you choose to put it out there and later claim for privacy, then you are playing yourself” — Lisa

“Whatever you put out there is public. I don’t really care who gets my data because once Ipost anything on social media, it’s no longer in any way private. I get a need for data privacy if it comes to my business data like emails. That is when i need some real privacy” — Hans

“Data privacy is not even a topic of debating here in Uganda because people don’t really care what happens with their data. Because we have a huge Internet penetration gap, very many people don’t even know what data is in most parts of africa.” — Emmanuel


 

CIPESA Submits Comments On The Uganda Data Protection and Privacy Bill, 2015

Official Submission |
Article 27 of Uganda’s constitution provides for citizens’ right to privacy, however, there is no law to protect an individual’s data privacy despite the large amounts of citizen data collected by government departments and private entities on a regular basis. More concerning, is that this data is collected with no guarantee of its protection and privacy.
Some existing legislation, for instance the Computer Misuse Act, 2011 (section 18); Access to Information Act, 2005 (section 26); Uganda Communications Act, 2013 (section 79); Electronic Signatures Act, 2011 (section 81); and the Regulation of Interception of Communications Act, 2010 (section 2) prohibit unauthorised access and disclosure of information. However, the provisions in these laws are not elaborate and do not adequately protect personal data.
The publication of the draft Data Protection and Privacy Bill 2014 was therefore a milestone. Accordingly, the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) submitted comments to that version of the bill. Various concerns were raised including vague wording which left the bill open to misinterpretation, unclear procedural processes for collection and retention, as well as the costs associated with accessing personal data.
More recently on , CIPESA welcomes the Parliament of Uganda’s call for submissions on the Draft Data Protection and Privacy Bill, 2015. It once again gives opportunity for stakeholders to provide input to ensure that the law, when enacted, measures up to internationally acceptable standards of data protection.
In our latest submission, we highlight some of the positive principles and provisions of the Bill. Furthermore, we indicate areas of concern and suggest amendments to ensure that if the bill is passed into law, there are sufficient safeguards to regulate the collection, storage and use of data towards upholding citizens’ right to privacy.
See the full submission made on the Uganda Data Protection and Privacy Bill, 2015 presented to the Committee on Information and Communication Technologies (ICT) in the Parliament of the Republic of Uganda

Digital Security And Privacy Practices In Context For Human Rights Defenders

Workshop |
The Collaboration on International ICT Policy for Eastern and Southern Africa (CIPESA) in partnership with Outbox, a Kampala based tech hub are hosting a workshop aimed at  building  digital rights knowledge as well as the digital security and capacity of human rights defenders, media, vulnerable women organisations in Uganda.
Despite the importance of digital security and privacy for human rights defenders in carrying out their work, the development of effective digital security strategies still present a numerous challenge. Human rights defenders have to contend with an ever shifting landscape of technologies and threats, limited understanding of behavioral factors and the lack of customisation for a number of the tools, among others.
The one day workshop will be hosted  at Outbox on the November 29, 2017 and is aimed at targeting human rights defenders, software developers, media and other civil society actors.  Use this  link to register.

Using FIFAfrica17 Conversations To Drive Change

By Martha Chilongoshi |
The Africa I want is one that embraces diversity, promotes freedom of expression, values the right to information and prioritizes the elimination of all forms of discrimination on the basis of gender.
For my ideal Africa to be realized, actions, initiatives and conversations that challenge the status quo and disrupt structural systems which hinder development are very vital and this is what the Forum on Internet Freedom represents for me, an opportunity to meet like-minded people and share ideas as well as experiences on how to advance our societies for the better.
A communication for development professional like me finds great value in the Forum on Internet Freedom gatherings because it presents diverse opportunities for me to learn about the social, economic and political factors affecting internet access and usage in other countries in Africa and how I can apply lessons from there to address and solve prevailing issues in my own country – Zambia.
More importantly, the forum has deepened my knowledge on the role of the internet in the development agenda in that, I have been afforded the opportunity to meet my online community in an offline setting and build a support structure that offers solutions and coping strategies to challenges of internet shutdowns, restrictions on freedom of expression, women’s safety online, privacy and security among other things.
As a gender equality & human rights activist, I particularly enjoyed the session on “Finding equality in an age of discrimination online” with panelists, Emilar Gandhi (Facebook), Daniel Kigonya, (iFreedom Uganda), Caroline Tagny (CAL) and Fungai Machirori (APC). This was an important conversation for me because personally, I have committed to use my skills as a Journalist to create awareness and give prominence to issues that affect women and girls using social media and blogging platforms and in my experience, online spaces have not been spared from the patriarchal structures and attitudes that exist offline
Patriarchy has been defined in the Merriam Webster dictionary as;
– a social organization marked by the supremacy of the father in the clan of the family
– the legal dependence of wives and children, and the reckoning of descent and inheritance in the male line
– control by men of a disproportionately large share of power
With this in mind, it is not surprising that online spaces are being used to perpetuate the very inequalities that exist offline and policing how women and girls express themselves online, how they report violations and how they narrate their experiences. This is why the conversation on “Women’s safety online” by panellists, Francoise Mukuku (Si Jeunesse Savait DR Congo), Irene Kiwia (Tanzania Women of Achievement), Emilar Ghandi (Facebook) and Twasiima Patricia (Chapter Four Uganda) was also very key because it addressed the need to ensure women and girls are protected online and users of the Internet adhere to the set community standards and ideals that deter them from perpetuating abuse and discrimination.
I must add that apart from the panel discussions, I really enjoyed the personal conversations I had during tea and lunch breaks, one of my favourite discussions on the sidelines of the Forum was a conversation about feminism and gender equality with Tricia from Uganda and Tracey from Kenya. As the image below will show, we were so invested in the conversation and it was a brilliant, rich and empowering exchange of young women daring to stand up against structures and environments that perpetuate discrimination using online spaces.

Another key take away from these two sessions was the need to empower women and girls with information about their rights through access to the internet so they can recognise when those rights are being threatened or violated by another person. Often, women and girls are socialised and conditioned to think that they cannot make decisions without the approval of their male relations because from time in memorial, the power lies with men and women are constantly subjected to finding ways of not upsetting this hold on power and in effect remaining silent in the face of violence.
There are many progressive developments that online spaces have provided to ordinary people in terms of dealing with equality, freedom of expression and access to information. More people are now able to voice out on issues that affect them in real time and create a critical mass through social movements that have proved to be a force in challenging the powers that be. This has easily been evidenced by internet shutdowns by governments in Zimbabwe, Cameroon, Togo and Gambia among other countries.
This brings me to another conversation I found most intriguing at the forum themed “Privacy & Freedom of Expression” which was wonderfully moderated by Gbenga Sesan of Paradigm Initiative and featured panellists from state institutions namely James Mutandwa Madya (Ministry of ICT Postal and Courier Services Zimbabwe), Micheal Ilishebo (Zambia Police Service), Marian Shinn (MP, Parliament of South Africa) and Fortune Mgwili-Sibanda (Google).
For the last two years, my line of work has involved working on projects that are centred on democracy, good governance and civic participation especially during electoral processes and this particular conversation was key in understanding how state institutions view the internet and its power to connect people for social change. The conversation between the panellists and audience brought one thing to light, many African governments are threatened by the power that the internet gives to ordinary citizens and as a result, opt to shut it down in order to repress social movements that mobilise people towards an issue.
This can be proved by revisiting how the Zimbabwean government dealt with Evan Mawarire, a pastor whose social media movement dubbed #ThisFlag inspired thousands of Zimbabweans online and offline to demand for better conditions of living from their government. He had to flee his country because his family was no longer safe and when he eventually returned, he was immediately arrested and charged with “attempting to overthrow a constitutionally elected government”.
Another prominent case was that of Cameroon where the Internet was shut down for 3 months in the English speaking region of the country by the government. The shutdown caused hundreds of citizens to mobilise and find alternative means of accessing the internet and creating the hashtag #BringBackOurInternet to let the world know of the discrimination and suppression that was happening in Cameroon. Among the prominent Cameroonian voices that demanded for the restoration of the internet was the Forum’s keynote speaker, Rebecca Enonchong, Founder and CEO of Apps Tech who shared her experience on the impact of the internet shutdown on the rights and freedoms of Cameroonians and to a great extent, its impact on the economy.
If I have to sum up my experience at the forum on internet freedom 2017, I will say that it has given me a fresh and dynamic perspective of the internet, it has broadened my knowledge on the many ways I can use the internet as a tool and an enabler for my human rights activism and encourage civic participation in my community. It has also allowed me to see the economic impact that an internet shutdown can have on a country and for me, this is a great angle from which to advocate for an open, neutral and free internet.  I can’t wait for next year’s conversation!


Originally published on the Revolt For Her website
 

“Fake News” and Internet Shutdowns in Africa – What is to be Done?

By Jimmy Kainja |
Malawian lecturer and  blogger, Jimmy Kainja participated at the Forum on Internet Freedom in Africa 2017. He shares some insights on fake news and internet shutdowns post the Forum.

In 2016 after attending my first Re:publica, a techie conference in Berlin, I wrote of a need for Africa to have what I called a “collective thinking space” where like-minded actors on the African continent would converge to share ideas and inspire each other. The Forum on Internet Freedom in Africa, 2017 (FIFAfrica17) which was held in Johannesburg, South Africa which I recently attended was the type of gathering that I wrote about in 2016.

Organised by Corroboration on International ICT Policy for East and Southern Africa (CIPESA) and co-hosted by the Association for Progressive Communication(APC), the peak of FIFAfrica17 was the launch of two important reports by CIPESA: State of Internet Freedom in Africa 2017 and the Cost of Internet Shutdowns in Africa. The reports highlight how influential new technologies, specifically the Internet have become in African politics over the years. Speaking at the Forum, Google’s Fortune Mgwili-Sibanda, observed that not withstanding the low Internet penetration rate on the continent, the Internet today has become important to African politics in a similar way that broadcasting was in the age of coups in Africa.

State broadcasting stations were always among the first institutions to be ceased by successful coup leaders so they could announce their victories and spread propaganda. Today, noted Mgwili-Sibanda, authoritarian states are quick to shutdown the Internet to maintain power and control. The age of the Internet has arrived in Africa and it is only right that Africans engage with new technologies critically – FIFAfrica17 provided that space.

Apart from critical issues concerning security and gender equality online, cost of the Internet, freedom of expression, access to information and privacy online, there were two specific issues that stood-out for me: “fake news” and of Internet shutdown. “Fake news”, perhaps I happened to sit on its discussion panel and Internet shutdowns because for the first-time I got to meet people who have directly been affected by fake news and they spoke passionately about it.

Some thoughts on these two issues:

“Fake news”

We must first understand that the central problem with “fake news”, and this is why it matters, is the centrality of access to information in democratic societies. Information is a pre-requisite for citizen’s public participation, and meaningful public participation can only be realised when citizens have accurate and critical information. This can only be realised through free and independent media providing accurate and verified information, not “fake news”.

Of course “fake news” has always been around in various forms and guises – it is still the same today. There are “fake news” producers only using it as click-baits, the motive here is nothing more than monetising. Then there is “fake news” informed by cultural myths – in Africa, certainly in Malawi where I come from, you always have media reporting on cases such as witchcraft planes having landed somewhere, is this not “fake news”? Then the most critical one: deliberate “fake news” aimed at deceiving the audience, harming someone, maintaining or attaining power.

The first version of “fake news” is likely to drift away as society figures out this disruptive technology. The second version is harmless – societies are bound and they exist by cultural beliefs and myths. We must be worried with the third version of “fake news” as it is politically motivated and its consequences have a greater impact in society.

In some cases there is nothing that media institutions can do to stop the spread of “fake news”, and this is one of the reasons that the “fake news” phenomenon is technology specific – the Internet. Yet, this also emphasises the critical role that journalists have in ensuring that the public have access to accurate and credible information.

Verification and fact-checking in journalism have never been so important. It is also the only way that journalism is going to maintain its credibility intact. As the saying goes, it is better to be late and accurate than break inaccurate or incorrect news.

Internet Shutdowns

The cost of Internet shutdowns is colossal as indicated in the report launched at FIFAfrica17. Yet, for paranoid political leader trying to maintain control and power, there is no price that cannot be paid.

But then it is crucial to appreciate that Internet shutdowns involve two players – government and service providers. Governments are interested is shutting down the Internet to close off citizens expressing their dissatisfaction and misgivings about the government. While service providers have to abide by government orders or risk loosing operating licenses. Service providers are not charity organisations – their prime motive is to make profits.

This leaves civil society to battle for open and accessible Internet for all, against the collusion between governments and service providers. Gatherings such as FIFAfrica17, though seemingly techie niche, are thus very important for activists, civil society groups, academia etc. to bang heads, share experiences and chart the way forward.

If everything in the past has failed to bring about African consciousness and solidarity among the huge diversity of Africans then Internet is proving an exception. According to a 2015 Portland Communication study, “Africa Tweets” the political #hashtags in Africa show that there is more solidarity among Africans online – or at least on Twitter. South Africa’s #feesmustfall hashtag was more popular in Egypt than South Africa itself, for example.

This article was first published on Jimmy Kainja’s blog Spirit of Umunthu