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07Jun

Rwanda’s Communications Regulator Dismisses Electoral Commission’s Directives on Suppressing Free Speech Online

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By Ashnah Kalemera |
The Rwanda Utilities Regulatory Authority (RURA), the body that regulates telecommunication services, has dismissed a statement by the country’s electoral body regarding vetting of social media posts by candidates in the upcoming elections. This principled move by RURA needs to be commended, and just like the authority has steadfastly held service providers to their licensing obligations and protected digital technology users’ interests, RURA stands well positioned to be the champion of the free flow of information and ideas online in Rwanda.
“The National Electoral Commission (NEC) has no mandate to regulate or interrupt the use of social media by citizens,” reads RURA’s May 31 statement. The authority goes on to state that as the body in charge of communications, it has not had any discussions with NEC on the matter and to “reaffirm the right of citizens express themselves on social media and other ICT [Information and Communication Technologies] platforms, while respecting existing laws.”
The statement by RURA follows a directive by the electoral body requiring that campaign posts by candidates, including text, photographs and videos must be sent to a team of analysts prior to publishing on Facebook, Twitter, YouTube, WhatsApp, Instagram or on candidates’  websites.
“The candidates will have to send their messages to our team 24 hours before the time they expect to post them – and then they give us another 24 hours to give them feedback,” a NEC official is quoted as having told journalists. The commission head stated that candidates risked having their social media accounts blocked if they failed to comply with the instructions. According to officials, NEC’s directive was “not censorship”, but rather, aimed at ensuring that “messages posted on social media are not poisoning people.”
The electoral body’s move deserves condemnation for infringing on free speech and aiming to curtail the free flow of information and opinion in the lead up to presidential elections scheduled for August 2017. Article 38 of the Rwanda constitution guarantees freedom of the press, of expression and of access to information. The Media Law of 2013 further extends these rights to the media, including online platforms, as provided for under Article 19.
Whereas these rights need to be respected at all times, it is especially critical to uphold them at election times to enable politicians easily reach out to voters and for citizens to have ample access to competing ideas so as to make informed choices of who to vote for as their leaders. This is why RURA’s dismissal of the electoral body’s overtures to curtail free expression online is particularly welcome, and yet there is need to work on other fronts to ensure that the country’s laws, and the practices of its institutions and leaders, promote free expression online.
Presently, there are gaps in laws such as the 2013 Media Law, the Penal Code, and the law on interception of communications which pose a threat to the online operations of media and civil society. Over the years numerous blogs and websites with content deemed critical of the state have been blocked Recent years have also seen some online publishers being arrested and charged, with some fleeing into exile. See 2017 report on Safeguarding Civil Society: Assessing Internet Freedom and Digital Resilience of Civil Society in East Africa.
Nonetheless, RURA’s statement is a positive development in the country that has put ICT at the forefront of its socio-economic development. As of December 2016, Rwanda had a mobile phone penetration rate of 79%, while internet penetration stood at 37%, according to RURA’s 4th quarter 2016 report.
In October 2015, Rwanda launched its ICT Master Plan – Vision 2020. Among the priority areas is improved ICT access especially via mobile. Meanwhile, Rwanda’s Universal Service Fund, which is aimed at extending connectivity to rural and underserved communities, is funded by up to 2% levy of operator turnover.
Meanwhile, the RURA actively enforces operator licensing requirements and regulations, and issues notices and penalties for non compliance with quality of service obligations. In June 2016 notices to MTN Rwanda and Airtel Rwanda, the operators were ordered to comply with obligations within 15 calendar days and submit to the authority short term implementation reports and in the longer term, implementation plans. The notice to MTN also stipulated a penalty of approx. USD 6,300 per day for “major network outage and service degradation.”
To fully realise the benefits of these initiatives, citizens need to be free to express themselves online and to have trust in using online tools and platforms without fear for their privacy and safety.
Established under the 2001 law governing telecommunications, RURA’s mandate was extended under a 2013 amendment to include “telecommunications, information technology, broadcasting and converging electronic technologies including the Internet and any other information and communication technology.”
 
 
 

31Mar

The Evolution of Internet Shutdowns in DR Congo

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By Arsene Tungali |
In the past seven years, citizens in the Democratic Republic of Congo (DRC) have experienced a series of intentional interruptions to online communications, affecting the exercise of rights to freedom of expression and information as well as access to services.
The first shutdown of digital communications reported in DRC was in December 2011. The shutdown affected SMS, and lasted 25 days. At the time, few people appreciated the magnitude of this state-initiated act or knew how to respond to it.
The SMS shutdown came in the aftermath of the general elections but just before the announcement of the election results. One of the reasons cited by the government for blocking communication was to prevent the spread of fake results over the internet before the electoral commission announced official results. This SMS communications shutdown went largely unnoticed by the global community who had been captivated earlier in the year by the January 2011 Egyptian internet shutdown.
Three years later in January 2015, the Congolese government again ordered telecommunications companies to block access not only to SMS but also the internet. This shutdown came on the backdrop of protests against a proposed electoral bill. Whereas banks and government agencies were granted access to the internet four days after the shutdown, the general public did not regain access until after three weeks.
The most recent Internet shutdown in DRC occurred on December 19, 2016 – the day President Joseph Kabila was supposed to step down as head of state. There were a lot of planned protests across the country against the president’s stay in office beyond the two term limit, in response to which the government ordered telecom operators to block to social media sites as an attempt to thwart mobilising by protestors.
Recent statistics show that for a population of over 70 million, only 4% of the inhabitants are connected to the Internet due to limited infrastructure and high access costs. Nonetheless, those with access are exploiting various online tools for communication, discourse on governance and activism. According to the State of Internet Freedom in DRC 2016 report, political parties maintain WhatsApp groups for strategic planning of campaign rallies. Meanwhile, through trending hashtags on social media, activists and ordinary citizens create public awareness on issues such as arbitrary arrests and other human rights concerns.
Government actions such as shutdowns, alongside surveillance and censorship practices as documented in the 2016 report, undermine the development of inclusive internet society in the central African country.

“There should be more effort towards developing infrastructure, progressive legislations, private sector investment, local content in local languages and more trainings in digital rights and digital security.”  State of Internet Freedom in DRC 2016

As internet users have become more conscientious of their online rights, many activists and Internet users have turned to the use of Virtual Private Networks (VPN) to circumvent internet blockages. Many more are interested in taking digital security trainings, which explore topics like encryption, mitigating surveillance and tools for safe online communication.

“We knew nothing about VPNs until Internet was blocked in the DRC.” DRC Journalist

The trend of governments initiating internet shutdowns, not only in DRC, has attracted global condemnation. In many cases, these calls have gone unanswered by government officials and communication regulators, leading many to believe that this trend is likely to continue. In the spirit of the multi-stakeholder model of internet governance, other actors (not only government) should continue to play active roles to counter this practice or to support initiatives aimed at promoting more access and affordability in developing countries.

  1. Continued pressure on governments: Stakeholders should keep on applying pressure to those governments that shut down the internet. They should also increase awareness of the implication of a shutdown including the economic losses suffered at a national and micro level. However, this should be supplemented with more research on the economic impact of Internet shutdowns.
  2. The Autonomy of Service Providers: Telecommunications companies often receive orders from governments to block internet access. Clauses in their license agreements force them to comply when such orders are issued, failure of which could result in termination of licences. Nonetheless, telecom companies and ISPs should more actively release details of government information requests, takedown and shutdown notices in a bid to support the transparency of processes and accountability of oversight bodies.
  3. Civil society organisations and awareness: CSOs are among the most vocal groups condemning internet shutdowns in alliance with end-users, activists, journalists, and even private sector. They should also increase the number of trainings and capacity building programs on digital security and inform more people of their digital rights in order to be in a position to demand these rights.
  4. Development of Progressive Policy: In DRC there is a pressing need for new laws that cover the ICT sector. Apart from the constitution, there are only two legislations (the first on Telecommunications and the other establishing the Regulator) both from 2002. The existing legislative and policy framework need to be updated and reframed to provide more clarity on the role of all players in DR Congo’s ICT arena and to provide for online privacy and freedom of expression.
02Feb

Lobby Calls For Internet Freedom, Urges Responsible Use Of Social Media

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By Lillian Mutavi |

A civil society that promotes effective and inclusive ICT policy in Africa has called for internet freedom in Kenya and responsible use of social media.
The Collaboration on International Policy for East and Southern Africa (CIPESA) has also condemned national and county governments for harassing bloggers, social activists and even journalists who use social media platforms to highlight issues of human rights, corruption and bad governance among other ills.
Speaking during a two-day media roundtable engagement in Nairobi, the CIPESA Executive Director Dr Wairagala Wakabi criticised governments for frequent harassment, legislative hurdles and public campaign to tarnish the reputation of activists who express their opinions on online platforms.
“Consequently, activism has affected the relationship between civil society and government with the relationship being characterised by mutual suspicion and apprehension in response to the scrutiny by civil society and media,” said Dr Wairagala.
Dr Wakabi urged journalists and mainstream media to advocate for online freedom and free flow of information arguing that many people consume information online than through old media such as newspapers.
He said that despite laws being put in place to govern the use of internet, they had been applied selectively targeting those who do not support the government.
Intimidation by government, he said, had discouraged may people from freely engaging and expressing their views as many turn to self-censorship.
“In the first two months of 2016, upto 10 social media users in Kenya were arrested or summoned by security authorities over their online posts. In 2015 the NGO Coordination Board issued a notice to deregister 959 organizations while in early 2017 the Kenya Human Rights Commission (KHRC) was once again threatened with closure,” said Dr Wakabi.
However, he said they are not against internet restrictions arguing that some of the information and content there posed a threat to national security and privacy and morals of citizens.
He singled out fighting child pornography, terrorism, hate speech, cybercrimes as what the government should be going after rather than curtailing individual freedom of expression.
“There is good reason to control what happens online but the laws in Kenya do not live upto the international best standards,” he said.
Photo: The Collaboration on International Policy for East and Southern Africa (CIPESA) executive director Wairagala Wakabi makes his presentation on internet freedoms in Kenya on January 27, 2017. Lillian Mutavi | Daily Nation Media Group
This article was originally published in the Daily Nation
30Jan

13 Days Later, Cameroon Maintains Internet Shutdown Despite Global Outcry

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By Juliet Nanfuka |

An internet shutdown in the primarily Anglophone regions of north-west and south-west Cameroon is now in its 13th day. The shutdown was first initiated across the country on January 16 and on January 17, internet access was reinstated in the Francophone parts of the country. As of January 30, the blockage in the Anglophone regions including in key towns such as Buea and Bameda remains in pace.
The shutdown was imposed in the wake of ongoing strikes, fatal violence and protest action against the continued “francophonisation” and marginalisation of English speakers who say that “the central government privileges the majority French-speaking population and eight other regions.” Cameroon’s constitution recognises the two languages as equal and calls for bilingualism. Further, the arrest of the activist leaders of the Cameroon Anglophone Civil Society Consortium, Nkongho Felix Agbor Balla and Fontem Neba, have done little to address the perception that government is trying to silence voices of dissent.
Critics of the shutdown have called the shutdown a violation of “citizens’ rights to freedom of expression and access to information”. On January 22, civil society organisations from around the world sent an open letter to the President of Cameroon, and the ministers for telecommunications and communication urging an immediate end to the shutdown. No response has been received.
Indeed, there has been global outcry on the shutdown which has affected the livelihoods of millions of citizens in the affected regions. Mobile Money services providers, microfinance Institutions and banks have also been affected, forcing residents to travel to Francophone towns like Douala to conduct their financial transactions (Listen to iAfrikan podcast).
In the days leading up to the shutdown, the Ministry of Post & Telecommunications (MINPOSTEL) issued a directive to operators to send out messages warning subscribers against the “bad” use of social media.  Operators received backlash on social media for sending the government-directed message which was seen to encourage self–censorship.
However, Philisiwe Sibiya, CEO at MTN Cameroon, argued that the communication was not intended to “curtail customer rights and violate customer privacy.” She explained that the regulator, MINPOSTEL, “may from time to time request telecom operators to carry messages on their networks intended for the general public. This was the case recently when MTN Cameroon, along with other operators, broadcast a message from MINSPOTEL regarding the use of the internet.”

“Dear subscriber, publishing as well as spreading false news,including on the social media, are punishable by the Penal Code and the law

Communiqué sent to users of Camtel, MTN, Orange, Nextell mobile telephone lines from MINPOSTEL

Back in November 2016, the government launched a campaign against social media, calling it “a new form of terrorism”. At the time, Facebook and Twitter users were sharing information, including pictures, about a train derailment in which 80 people died while government maintained silence about the accident.
Whereas language as the basis for an internet shutdown is new, the practice has become common in Africa particularly during political unrest (Burundi), elections and inauguration (Uganda), economic failure (Zimbabwe) and exams (Ethiopia).
Various campaigns are underway calling for the Cameroon Government to reinstate internet access, including this Use your voice! Tell Cameroon to turn the internet back on  and the hashtags #BringBackOurInternet #KeepItOn.
See this Aljzeera discussion titled Is Cameroon persecuting its English speakers? It features Elvis Ngolle Ngolle – Former Minister of Special Duties in the Office of the President of Cameroon. Julie Owono – Head of the Internet Desk at Internet Without Borders and Albert Nchinda – Political Analyst.
Image: Cameroonians in South Africa gathered at the MTN Headquarters in Johannesburg to protest the shut down of internet in its English-speaking regions of Cameroon.
Source: Kinnakas Blog

17Jan

Zimbabwe’s Digital Activism Amidst Disproportionate Government Control of the Internet

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By Juliet Nanfuka |
In 2016, activism in Zimbabwe took on a new persona through various social media campaigns that also transformed into offline activity.  In a move which critics believe is intended to suppress activism on social media, the national telecoms regulator known as the Postal and Telecommunications Regulatory Authority of Zimbabwe (Potraz) recently drove up internet access prices by up to 500% but following online uproar, the information ministry moved to reverse the decision.
As at the third quarter of 2016, Internet penetration in Zimbabwe stood at 50%. However, increased online use is threatened by a state keen to control online narrative similar to how it has controlled traditional media. Intimidation and arrests are likely to hurt internet freedom in a country where citizens are increasingly using online platforms to criticise the political and economic malaise in the southern African state.
Like many other African countries, internet access remains costly in Zimbabwe. The presence of a Universal Access Fund (USF) meant to reduce internet access costs and fund infrastructure across the county has not helped matters. POTRAZ manages the USF and has been criticised for under-utilising the fund and lacking transparency about its expenditures.
Increased  access at lower cost  has  partly been enabled by  service providers  offering mobile internet data bundles accompanied with subsidised or “zero rated” access to social media applications such as Whatsapp and Facebook.  However, in August 2016, at least three service providers  discontinued various promotions  following a directive from POTRAZ .  The directive was issued shortly after the regulator warned against increasing “abuse” of social media.

“Government is literally, deliberately or accidentally, suffocating the digital revolution by cutting off the lifeblood of the revolution, which is affordable digital and social media access to give citizens an alternative voice.”

TechZim News Blog

According to the 2016 State of Internet Freedom in Zimbabwe report, recent activities by state agencies have breached citizens’ rights guaranteed by the constitution. Proposed laws such as the Data Protection Bill and the Electronic Transaction and Electronic Commerce Bill could further undermine citizens’ rights to free expression and privacy. In addition, the draft Computer Crime and Cybercrime Bill provides for mass surveillance of citizen communications.

In the absence of a cyber law, the Criminal Law and Codification Act (CODE), popularly known as the “insult law”, has been the government’s weapon of choice against critics both online and offline. The law was widely used during the protests in 2016 to invoke harassment and arrest of “trouble-makers”, namely those who oppose or criticise President Mugabe.
Extracted from State of Internet Freedom in Zimbabwe | 2016 report

The report by the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) narrates cases of Zimbabweans arraigned before the courts over their online activities. Among the stated trumped-up charges are “criminal nuisance“, “insulting and undermining the president’s authority” and issuance of “treasonous” communiqué criticising Mugabe’s leadership.
Section 61 of the Zimbabwe Constitution guarantees the right to freedom of expression: “Every person has the right to freedom of expression, which includes … freedom to seek, receive and communicate ideas and other information.” While Zimbabwe has no specific law related to internet rights, the constitution also provides for access to information and privacy without explicitly mentioning the online domain.
 

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