Civil Society Statement on Kenya’s Telegram Shutdown

Statement |

As civil society organizations and stakeholders in the Information, Communication and Technology (ICT) sector committed to Digital Rights and Internet Freedom, we are deeply concerned about the Kenyan government’s recent decision to block access to the Telegram social media platform. 

According to an unverified letter circulating online from the Communications Authority of Kenya (CA) to service providers (Safaricom, Airtel, Telkom Kenya and Jamii Telecommunications) on 31 October 2024, the operators were required to “use all available mechanisms to suspend the operation of Telegram Inc in the country”.  The suspension was ordered to prevent cheating during the national examinations period on weekdays until 22nd November 2024.  Moreover, the ongoing internet disruption has been confirmed by web connectivity tests from OONI and Netblocks, as well as independent tests by Tatua

Internet disruptions like these undermine fundamental human rights and freedoms outlined in the International Bill of Rights to which the Kenyan government is a party and the Kenyan Constitution. Likewise, they disrupt economic activity and weaken democratic values by limiting the rights to Access to Information and Freedom of Expression, Assembly and Association.

This action also goes against the principles outlined in the Global Digital Compact (GDC), which emphasizes the importance of a universal, open, and secure internet. The GDC, part of the commitments that governments endorsed in the Pact of the Future, discourages internet shutdowns, noting their harmful impact on human rights, democracy, and economic growth, and calls for transparent and accountable solutions to address issues in the digital space. At a time when global standards are pushing for universal, secure, and open internet access, national policies must align with these principles rather than undermine them.

Kenya’s commitment to internet freedom appears to be on a worrying downward trend. We note with concern that there was an internet disruption on 25 June, less than 6 months ago, during the protests against the Finance Bill, 2024. A similar blocking of the Telegram App was implemented in November 2023. Such repeated actions not only curtail rights but also erode public trust in digital governance.

While we recognize the importance of maintaining exam integrity, we urge the Kenyan government to explore alternative, lawful and rights-respecting measures to tackle this issue. Instead of blocking the application or disrupting the internet, authorities are encouraged to pursue criminals who breach confidential examination documents and seal loopholes in examination processes. Such alternative actions to tackle this issue can be explored through multi-stakeholder consultations ensuring that they are human rights-respecting. Disrupting the internet or blocking social media access as in this case goes against the three-part test under international human rights law of legality, legitimacy, necessity and proportionality. A stable, secure and accessible internet should remain a priority, especially given its critical role in supporting the digital economy, education, livelihoods, and civic engagement.

We call on Kenyan authorities and the CA in particular, to immediately retract the letter to service providers, and for service providers to restore access to Telegram and commit to upholding digital rights and internet freedom. We also urge policymakers to consult civil society and other key stakeholders to develop sustainable, rights-based strategies to address digital governance challenges without resorting to internet disruptions. 

Endorsed on November 9, 2024 by:

Afia-Amani Grands-Lacs

African Internet Rights Alliance (AIRA)

Africa Media and Information Technology Initiative (AfriMITI)

Afrika Youth Movement

Article 19 East Africa

Bloggers Association of Kenya (BAKE)

Brain Builders Youth Development Initiative

Centre for Artificial Intelligence Ethics and Governance in Africa (CAIEGA)

Centre for Information Technology and Development (CITAD)

Center for the Study of Organized Hate (CSOH)

Collaboration on International ICT Policy for East and Southern Africa (CIPESA)

Collaborative for Peace

Consortium of Ethiopian Human Rights Organizations (CEHRO-Ethiopia)

FactCheck Africa

Gonline Africa

Human Rights Journalists Network Nigeria

Impact Foundation For Youths Development

Internet Without Borders

Internet Society Kenya Chapter

KICTANet

Kijiji Yeetu

Media Rights Agenda (MRA)

Paradigm Initiative (PIN)

Roots Africa Inc.

Tech & Media Convergency (TMC)

The Internet Governance Tanzania Working Group (IGTWG)

Tribeless Youth (TY)

VANGUARD PRESS BOARD UDUS

Women of Uganda Network (WOUGNET)

West African Digital Rights Defenders Coalition

The SaferNet Initiative

This article was first published by KICTANET on November 09, 2024.

Confronting the Toll of Online Work on Women in Africa

By Ashnah Kalemera |

From domestic work, ride hailing, content moderation, and delivery services, to sex work, technology has revolutionised employment and labour across the world. In Africa, according to a 2023 report by the World Bank, between 2016 and 2020, job postings on one of the largest digital labour platforms more than doubled. This demand on the continent is expected to grow over the coming years.

These new forms of labour and employment have generally advanced inclusion in the workforce and promoted economic empowerment. However, despite the existence of initiatives such as SheWorks! that are dedicated to engaging women in online work, the promise of new skills, flexibility and income, the potential of women’s participation in digital work has not been fully realised. For instance, in South Africa, the share of women in online work (52%) is growing but still less than in similar occupations in the workforce at large (61%). 

Documented barriers to African women’s participation in online work include the gender digital divide and uneven access to the internet and digital tools. Meanwhile, the wider challenges of digitalisation of work and labour, including the lack of social protections, job insecurity, unequal pay, unfair treatment, discrimination, bias, increased surveillance and lack of autonomy, are exacerbated for women.

In an effort to build narratives and movements on gender and labour online, the recently concluded Forum on Internet Freedom in Africa 2024 (FIFAfrica24) featured discussions on feminist futures of work that highlighted lived experiences and advocacy strategies.

Speaking at the Forum, Abigail Osiki, a Lecturer in the Department of Mercantile and Labour Law at the University of Western Cape, South Africa, stated that fair and decent work for women online not only encompasses security, fair wages and productivity, but also mental health. The mental health challenges of online employment opportunities for women were said to be compounded by stigmas about certain forms of labour – such as sex work being considered prostitution and virtual assistants being “just secretaries”.

“The worst part about working for OnlyFans for me is the toll it takes on my mental health. For a long time I kind of swallowed my emotions and didn’t care what anyone thought because I was making so much money, but then it got to a point where I felt like I was selling my soul. I would often break down to my younger brother that I feel like I sold my soul.” – an Interview with an OnlyFans Worker.

The “uneven power” within online employment was also pointed out. Highlighting the example of non-disclosure agreements (NDAs), speakers at FIFAfrica24 argued that such agreements perpetuated “master-servant relationships” and “forced labour”, leaving many women with no option but to work “from a point of desperation as opposed to choice”.

A former content moderator for a social media platform narrated her recruitment as a language translator, signing of an NDA, and only finding out the scope of her work upon exposure to graphic content. She recalled the mental health side effects of the job and the inability to disclose the nature of her work to healthcare professionals for “fear of going to jail for 20 years” as stipulated in the NDA. She added that she worked in a foreign country without a work permit for a year, isolated in a hotel for six months and without leave days. Whereas she and colleagues were able to unionise, they had no legal support. The unionisation initially led to salary increments but their employment contracts were later terminated without benefits.

For African women in the informal sector, the situation was said to be even more dire. As part of her address in the opening ceremony, Catherine M’seteka of the International Domestic Workers Federation (IDWF) argued that limited access to information and digital illiteracy had made it harder for domestic workers to mobilise or report common violations such as forced labour, exploitation and sexual harassment.

According to Siasa Place’s Angela Chukunzira, digitalisation also had an impact on non-tech based labour. She cited the example of online reviews in the hospitality sector and their impact on the rights of housekeeping workers – who are usually women.

“Marginalised workers are invisible in policy making,” said M’Seteka as she called for more platforms  – both formal and informal – for multi-stakeholder engagement and advocacy on the digital economy.

M’Seteka’s and others’ calls echo recommendations in a policy brief on Labour and Digital Rights in Africa, which emphasised the need to strengthen legal recognition of workers online to ensure their safety and welfare alongside efforts to foster innovation and economic growth that overcome inequalities, bias and discrimination.

In visioning a future of work from a feminist perspective, Osiki stated that advocacy and policy interventions must consider women in the digital workforce as heterogeneous – of different cultures, contexts and involved in different types of work. That way, regulation of uneven power relations and efforts in collective bargaining would articulate varied interests to avoid exploitation. Priorities put forward for collective bargaining were equal pay, contract transparency, protection against harassment and exploitation, alongside career mobility and progression as well as health and safety. “All these [interests] vary for freelancers, domestic workers, location-based service providers and content moderators,” said Osiki.

African states were urged not to politicise technology-based jobs as a solution to the continent’s unemployment and poverty crisis. Rather, they should negotiate partnerships and equitable regulation with a view of increasing tax revenue to enable provision of social and welfare protections for citizens.

For the wider community – users, activists, media, the legal fraternity and civil society organisations – there were calls for solidarity such as in strategic litigation and establishing communities of care to support women in digital workspaces. This, together with efforts to promote cultural and language sensitivity for some forms of employment would go a long way in overcoming derogatory and biased narratives in society.

2024 State of Internet Freedom in Africa Report Unveils the Promises and Challenges of Technology in African Elections

By FIFAfrica |

The Collaboration on International ICT Policy has launched the 11th edition of the State of Internet Freedom in Africa report. This year, the report examines the interplay between technology and elections in Africa during the so-called Year of Democracy, when at least 20 African countries were scheduled to go to the polls.

While highlighting the growing influence of technology in elections, the study documents that much of the deployment has been characterised by risks and pitfalls where the majority of authoritarian governments have selectively deployed technology to entrench their power.

The increase in Internet and mobile phone penetration rates in recent years and the adoption of technology in electoral processes such as the use of biometric voter registration and verification applications by different governments,  raised a the promise of better electoral outcomes due to the anticipated increased transparency, efficiency and affordance that technology would lend to the electoral processes, especially in 2024. However, in reality, many countries have failed to fully realise these benefits.

The study, conducted across several countries in Africa included interviews with experts in digital rights, electoral democracy, and technology. It was complimented with g literature reviews, legal and policy analysis resulting in a broad perspective on the intersection of technology and elections in Africa. Key Findings from the report including the following:

  • Democratic Governance is Under Siege: There is a significant decline in the state of democratic governance in Africa, with growing authoritarianism, coups, hereditary presidencies, weakened oversight institutions, political instability, and restricted political competition. The persistent failure to address corruption, social divisions, and economic inequality continues to undermine electoral integrity and public trust. In these contexts, political elites manipulate elections and exploit historical tensions and unresolved economic grievances to maintain power, thus eroding public trust in the democratic foundations necessary for fair and fair elections.
  • Intensification of Digital Authoritarianism: Digital authoritarianism is a growing concern in Africa as governments continue to deploy a combination of tools and tactics of repression, such as internet shutdowns, censorship of news outlets, targeted surveillance, and regressive laws to limit civic participation and suppress dissent. These practices have a significant social and economicimpacts resulting in  an environment where technology and democratic processes can be exploited to undermine democracy rather than strengthen it.
  • The Persistent Digital Divide is Deepening Political Inequalities and Exclusion: Africa’s digital divide remains a significant barrier to inclusive political participation, with rural, underserved communities and marginalised groups disproportionately affected. High internet usage costs, expensive digital devices, inadequate digital infrastructure, and low digital literacy compound political inequalities, thus limiting citizens’ ability to engage in political discourse and access critical electoral information. In the year of elections, such a disconnect is profound.
  • The Rise of AI-Enabled Disinformation Narratives: The study underscores the growing threat of misinformation and disinformation, particularly AI-generated content, in shaping electoral outcomes. AI tools were used in countries such as Rwanda and South Africa Rwanda to create deep fakes and synthetic media, manipulating public perception. Social media platforms have been slow to address this issue, and where they have, the approaches have not been uniform across countries. Disinformation campaigns can make it difficult for voters to access credible information, stifle democratic participation online, and erode citizens’ trust in democratic processes.
  • Progress and Innovation in the Use of Technology during Elections: The study has established the progress in the adoption of technologies in Ghana, Namibia, and South Africa for voter registration, results tallying and transmission, voter education, and engagement. Despite challenges in deployment, these technologies have the potential to improve electoral transparency, efficiency, and accountability. Also notable were the various initiatives to combat disinformation, build solidarity for good governance, and increase access to election information.  

The study concludes that the continent is at a crossroads as the use of technology in Africa’s 2024 elections presents both promises and pitfalls. On the one hand, technology has the potential to improve electoral transparency, promote citizen engagement, and ensure credible elections. On the other hand, the misuse of digital tools by authoritarian regimes, combined with the digital divide, the rise of disinformation, and declining constitutional governance risks undermining the democratic process. Governments, election management bodies, and civil society must work collaboratively to safeguard digital rights, promote digital inclusion, and build robust frameworks for the ethical use of technology in elections.

Secondly, while technology played a central role in the 2024 elections in several countries, one of the highlights has been the use of AI in ways that illuminate both its promises and dangers for electoral integrity and democracy. Clearly, few African countries have adopted the use of AI in elections, and this holds true for various election stakeholders, such as election observers, political parties, candidates, and Election Management Bodies (EMBs). Nonetheless, in the few countries studied where AI was adopted, some positive results could be discerned. Still, even in those countries where elements of AI were adopted, they were small-scale and did not fully exploit the promise that AI holds for enhancing the efficiency and transparency of elections.

Five Key Recommendations Emerged from the Report:

  1. Strengthen protection for digital rights: Countries should adopt progressive legal and policy frameworks that safeguard digital rights, protect privacy, entrench transparency and accountability in the technology sector, and govern the use of technologies, including artificial intelligence, in elections.
  2. Demand accountability: Civil society organisations, the tech community, media, and academia should leverage their watchdog role to document digital rights abuses, educate and raise awareness on the importance of internet freedoms, data privacy, AI governance, and their role in elections, in order to enable them to demand accountability from platforms and governments.
  3. Address the digital divide: The study proposes wide investments to expand internet access, especially in marginalised and underserved areas, together with measures to reduce the cost of access, the promotion of digital literacy, and building resilient digital infrastructure.
  4. Combat disinformation: Joint efforts bringing together social media platforms, election bodies, fact-checkers, civil society, academia, and media should be encouraged in efforts to combat disinformation. 
  5. Innovate election tech: Election management bodies should adopt transparent processes in the design, development, and deployment of election technologies, including disclosing independent audit and impact assessment reports, facilitating election observation, and independent monitoring of election technologies to promote and maintain public trust.

Find the report here.

Shaping the Future of Digital Democracy in Africa as FIFAfrica24 Kicks Off in Dakar This Week

FIFAfrica24 | 
This week, the Forum on Internet Freedom in Africa 2024 (FIFAfrica24), the continent’s leading event on digital rights, is set to take place from September 24-27, 2024 in Dakar, Senegal. This year’s forum promises to be an exciting convergence of digital rights advocates, the private sector, policymakers, and civil society actors from across Africa and beyond. It also features over 150 expert speakers, participating across 55 sessions.
 
Now in its 11th year, the Forum is hosted annually by the Collaboration on International ICT Policy for East and Southern Africa (CIPESA). This year, CIPESA is co-hosting the event alongside Dakar-based AfricTivistes, marking a significant milestone in ongoing efforts to advance digital democracy, particularly in Francophone Africa during what has been touted as the Year of Democracy.
 
FIFAfrica24 kicks off with two days of pre-events (24-25 September), which include strategic meetings and workshops as well as training sessions designed to equip participants with critical skills and foster meaningful dialogue on digital rights issues. This will be followed by two days of public access (26-27 September), where attendees will engage in robust discussions around seven tracks: 

  • Digital Inclusion
  • Digital Resilience                            
  • Freedom of Expression & Access to Information
  • Information disorder (mis/disinformation)            
  • Implications of AI            
  • Governance and Policy
  • Movement Building 

See the Agenda | Meet the Speakers
In addition to thought-provoking panel discussions and dynamic lightning talks, FIFAfrica24 will host a vibrant exhibition featuring nine exhibitors showcasing their work. This exhibition offers attendees a unique opportunity to explore innovative projects and engage directly with a diverse range of actors driving change in Africa’s digital landscape.
 
Furthermore, FIFAfrica24 will host a bilingual Digital Security Hub, providing hands-on support in English and French to help participants strengthen their digital resilience. This hub will serve as a crucial resource for activists, journalists, and civil society organisations operating in challenging environments.
 
As the digital age in Africa continues to evolve FIFAfrica24 offers a unique opportunity to build collaborations and advance digital transformation across  the continent.
 
For more information, visit the FIFAfrica24 website or follow us on social media using #FIFAfrica24 and #InternetFreedomAfrica.
 
Please direct any media-related queries to [email protected]
 
About AfricTivistes
 
Established in 2015, AfricTivistes – the African League of Cyber-Activists and Bloggers for Democracy is a pan-African organisation that promotes and defends democracy, good governance and human rights through digital means. Across its programs, AfricTivistes works to foster digital transformation and enhanced citizenship in Africa led by change actors.
 
About CIPESA
CIPESA was established in 2004 in response to the findings of the Louder Voices Report for the UK’s then Department for International Development (DFID), which cited the lack of easy, affordable and timely access to information about ICT-related issues and processes as a key barrier to effective and inclusive ICT policy making in Africa.
 
CIPESA’s work continues to respond to a shortage of information, resources and actors consistently working at the nexus of technology, human rights and society. Initially set up with a focus on research in East and Southern African countries, CIPESA has since expanded its efforts to include advocacy, capacity development and movement building across the African continent.
 
About the Forum on Internet Freedom in Africa
FIFAfrica is a landmark event that brings together a diverse array of stakeholders from across the internet governance and digital rights spheres in Africa and beyond to deliberate on critical gaps, challenges, and opportunities for advancing privacy, free expression, inclusion, the free flow of information, civic participation, and innovation online.
 
Over the years, FIFAfrica has grown to serve as a vital response to the mounting obstacles facing internet freedom across African nations, including threats such as arrests and intimidation of online users, internet disruptions, and the proliferation of laws and inclusive regulations that stifle the potential of digital technology for socio-economic and political development on the continent.
 
By placing internet freedom directly on the agenda of key stakeholders, including African policymakers, global platform operators, telecommunications companies, regulators, human rights defenders, academia, law enforcement, and the media, FIFAfrica sets the stage for concerted efforts to advance digital rights in Africa and promote the multi-stakeholder model of internet governance.
 
In 2023, FIFAfrica marked a decade of existence and in 2024, will see the first edition to be hosted in Francophone Africa. Previous editions have been hosted in Uganda, South Africa, Ghana, Ethiopia, Zambia and Tanzania.

Localization Sprint at FIFAfrica24

FIFAfrica24 |

The Localization Lab is hosting a Sprint at the 2024 edition of the Forum on Internet Freedom in Africa (FIFAfrica24). The Sprint will explore Tips, Tools, and How-tos for Safer Online Communications (Surveillance Self-Defence Guides) developed by the Electronic Frontier Foundation to raise awareness around ways to stay safe online on a day to day basis. The main focus will be on providing digital security guides in local languages that enhance the knowledge of everyday users who use the internet on how to protect themselves adequately while online. 
An integral part of this event will also be providing useful feedback for the resources that are localized as well as discussing outreach strategies to promote the use of these resources once they are localized.

When: September 25, 2023

Where: Radisson Blu Hotel, Dakar Sea Plaza, Route de la Corniche Ouest, Dakar, BP 16868, Senegal

Room: Mermoz II

Time: 8:30-17.00

If you are interested in participating in the #FIFAfrica24 Localization Sprint, please fill out the SPRINT APPLICATION AND PRE-EVENT SURVEY

*Participants are required to be fluent in English/ French and their local language to participate.

Please note that this event is open to any individuals who are passionate about making technology accessible to their communities. While technical background plays a key role in localization, it is not a requirement. Individuals from diverse professional backgrounds are encouraged to register to add important perspectives to discussions and localization work.

Please confirm your attendance by way of email to Chido Musodza at chido[at]localizationlab dot org.

What is Localization Lab?

Localization Lab is a network of approximately 7,000 individuals who promote Internet freedom worldwide by adapting digital security and circumvention resources for the communities that need them. Even though access to technology and the Internet are steadily increasing worldwide, we are faced with a problem of language bias which heavily favors English as the language of technology and Internet content. As more and more individuals around the globe enter the digital world, our goal as a community is to ensure they can also access the tools to ensure their digital security and open access to the Internet.

Along with a host of other tools and resources supported by the Localization Lab community, you can browse a list of the Lab’s projects on their website and Transifex.

What is a Localization Sprint?

A Localization Sprint is a fun, collaborative event that brings together individuals from diverse backgrounds to localize (translate and adapt) technology and/or resources for their communities. Localization Sprints often integrate localization with digital security training, tool demos, technical terminology development, and formulating an outreach strategy. In this way, participants leave the event with a localized technology, an in-depth understanding of it, and the tools for continuing localization efforts and promoting localized tools and resources in their communities.