Service Delivery

By Loyce Kyogabirwe | Norah Owaraga, a Ugandan researcher, recently narrated her experience on accessing government-held information in the country. She recounted a trip to Tororo district in eastern Uganda where she sought information on Tuberculosis prevalence in prisons. “I was told to go back to the prisons headquarters in Kampala (the capital) to get […] Read More

The ICT4Democracy in East Africa Network recognises that Information and Communication Technology (ICT) has the potential to increase citizens’ participation in decision-making processes, thus strengthening democratisation. In this issue of the newsletter: The Tanzania Commission For Human Rights Takes SMS to The Citizens Motivators And Hindrances to Use of ICTs in Citizen Participation in Uganda […] Read More

Understanding precisely what role Information and Communication Technologies (ICTs) play in governance, and how, is very important to our work. Over the past 18 months, we have interacted with organizations at country, regional, and international levels that utilize and promote the use of ICTs in governance. These interactions have served as a learning opportunity for […] Read More

Open Data for improved resource allocation and effective service delivery in Uganda was the theme of the latest Africa Counts roundtable held in Kampala, Uganda on March 13, 2013. Organised by Development Initiatives (DI) and Development Research and Training (DRT), it was the fourth in a series of forums aimed at increasing opportunities for “cross-country, […] Read More