New Toolkit to Guide National Human Rights Institutions in Promoting Digital Rights

Edrine Wanyama |

In an increasingly digital world, safeguarding human rights requires innovative tools, robust mechanisms, and strategic collaboration. Recognising this need, the International Center for Not-for-Profit Law (ICNL), the Collaboration on International ICT Policy for East and Southern Africa (CIPESA), and Paradigm Initiative (PIN) have developed a groundbreaking Toolkit to strengthen the ability of National Human Rights Institutions (NHRIs) in Africa to protect and promote human rights in the digital era. 


While emphasising the role of NHRIs in both promoting and protecting these rights, the Toolkit demystifies digital rights by providing their relationship with the traditionally known rights and demonstrating how digital rights violations can occur. 

The digital transformation sweeping across the globe has created new opportunities for citizens to communicate, express themselves, and claim their various rights. However, it has also ushered in unprecedented challenges, including online censorship, surveillance, misinformation, and violations of privacy. These digital threats disproportionately affect marginalised communities, activists, and human rights defenders, making the role of NHRIs more critical than ever.

The Toolkit equips NHRIs with the knowledge, tools, and strategies they need to effectively address these challenges. It emphasises the intersection of human rights with digital technologies and provides actionable insights to promote accountability, transparency, and inclusivity in digital governance.

The Toolkit highlights the various forms of digital rights violations  such as internet shutdowns, throttling, and blocking; content restrictions including filtering and takedown orders, onerous obligations on intermediaries, restrictive content moderation policies, and the widespread and unchecked digital surveillance.  

Among the roles that NHRIs should play are providing technical advice to government ministries, legislators, the judiciary, and other stakeholders to shape progressive laws, designing digital literacy curricula, and capacity and awareness building of the relevant institutions and stakeholders. Others are research on the impact of digital technologies, application of regional and international human rights approaches, and oversight over public sector procurement of digital technologies.

How NHRIs Can Protect Digital Rights

In the context of digital rights, NHRIs may:

  • Monitor proposed legislation with respect to its impact on digital rights and submit recommendations on how to ensure human rights compliance. 
  • Incorporate digital rights topics, such as online privacy rights violations and incidents of government ordered network disruptions, into annual reporting and submissions to UN mandate holders and the Universal Periodic Review (UPR) and other regional and international human rights monitoring processes. 
  • Connect with domestic and regional digital rights organisations to coordinate efforts to address digital rights violations.
  • Revise existing intake material to systematically receive complaints of digital rights violations
  • Ensure internal policies and methodologies for investigating, analysing, and reporting take into consideration the types of information, data, and tools needed to address digital rights violations
  • When supporting complainants and victims, provide resources and referrals for digital security best practices and capacity building so they can better protect themselves as they seek redress
  • Investigate digital rights violations and call for the necessary measures to end them and ensure non-recurrence.

The Toolkit also underscores the need for NHRIs to build their internal capacities to report and respond to digital rights violations, reporting and monitoring the implementation of laws, coordinating digital rights issues with regional and international institutions, and investigating digital rights violations to ensure that violations stop and justice is served. 

The Toolkit is an important resource that can be utilised to equip various stakeholders with knowledge to respond to emerging digital rights challenges and to identify viable solutions, such as monitoring, documenting and reporting, to enhance the promotion and protection of digital rights. As such, it could go a long way in helping to address common digital rights violations and leveraging resources and partnerships for the protection and promotion of digital rights in Africa.

The AU Disability Protocol Comes Into Force: Implications for Digital Rights for Persons with Disabilities in Africa

By Paul Kimumwe & Michael Aboneka |

On this International Day for Persons with Disabilities, CIPESA reflects on the impact of the African Union (AU) Disability Protocol and its Implication on digital rights for persons with disabilities in Africa and calls upon the African Commission to establish a Special Mandate to enhance the respect for and protection of the rights for persons with disabilities in Africa

Six years after its adoption, the Protocol to the African Charter on Human and Peoples’ Rights on the Rights of Persons with Disabilities in Africa came into force in May 2024 after securing the mandatory 15th ratification by the Republic of Congo. The other 14 African Union member states that have ratified the Protocol are Angola, Burundi, Cameroon, Kenya, Mali, Malawi, Mozambique, Namibia, Nigeria, Niger, Rwanda, South Africa, the Sahrawi Arab Democratic Republic, and Uganda. 

For disability rights activists, this was a defining moment as the protocol augments the rights of persons with disabilities to barrier-free access to the physical environment, transportation, information, and other communication technologies and systems. Specifically, under articles 23 and 24 of the protocol, States Parties should take “effective and appropriate measures” to facilitate the full enjoyment by persons with disabilities of the right to freedom of expression and opinion and access to information, including through the use of Information and Communication Technologies (ICT).

The Collaboration on International ICT Policy for East and Southern Africa (CIPESA) has been a longstanding advocate for African governments to urgently ratify the protocol. However, CIPESA has also stated, including in submissions to the Africa Commission on Human and People’s Rights (ACHPR), that ratifying the protocol would be a major but insufficient step in ensuring that persons with disabilities access and use digital technologies and that there is sufficient disaggregated data to inform programme interventions.

Indeed, article 24(2) requires States Parties to put in place policy, legislative, administrative, and other measures to ensure that persons with disabilities enjoy the right to freedom of expression and access to information on an equal basis, including:

  1. Providing information intended for the general public as well as information required for official interactions with persons with disabilities in accessible formats and technologies appropriate to different kinds of disabilities in a timely manner and without additional cost to persons with disabilities. 
  2. Requiring private entities that provide services to the general public, including through the internet, to provide information and services in accessible and usable formats for persons with disabilities. 
  3. Recognising and promoting the use of sign language. 
  4. Ensuring that persons with visual impairments or with other print disabilities have effective access to published works, including by using information and communication technologies.

The protocol adds to the available digital rights advocacy tools for disability rights actors, including the 2006 United Nations Convention on the Rights of Persons with Disabilities (CRPD), which places significant obligations on States Parties to take appropriate measures to ensure that persons with disabilities have equal and meaningful access to ICT, including the internet. 

The CRPD was the first international human rights treaty requiring the accessibility of digital tools as a prerequisite for persons with disabilities to fully enjoy their fundamental rights without discrimination. It highlights the inherent risks of exclusion of persons with disabilities from participating equally in society by defining ICT accessibility as integral to general accessibility rights and on par with access to the physical environment and transportation.

While there has been some progress in the enactment of disability rights-respecting and ICT-enabling laws for persons with disabilities in Africa, implementation is a challenge. Moreover, the Protocol comes into force when the digital divide and exclusion of persons with disabilities has worsened despite the exponential growth and penetration of digital technologies on the continent. Persons with disabilities have consistently remained disproportionately excluded from the digital society due to factors such as low levels of ICT skills, high illiteracy levels, and high cost of assistive technologies such as screen readers, screen magnification software, text readers, and speech input software.

It is against this background that CIPESA adds its voice to other calls to the African Commission to expedite the establishment of a special mandate at the level of Special Rapporteur for Persons with Disabilities. This elevated position will ensure that the rights of persons with disabilities in Africa are mainstreamed and upheld.

CIPESA recognises that as a regional human rights instrument, the protocol empowers disability rights actors to demand the enactment and full implementation of policies and laws that promote the rights of persons with disabilities, including in accessing and using digital technologies.

For example, disability rights actors, including civil society, activists, and Disability Rights Organisations (DPOs), should develop mechanisms to monitor the status of implementation of the protocol, including ensuring that the states parties submit their statutory reports as required by Article 34 of the protocol. The DPOs should also actively participate in developing shadow reports on the status of implementation of the protocol, especially on access to information and participation in public affairs.

In addition, disability rights organisations should work with policymakers and the executive to ensure that more countries ratify the protocol and domesticate it through national policies, laws, and practices. Both the protocol and the CRPD should become a reference point during any discussions of draft laws and policies that affect persons with disabilities.

For the media, it is important that, through their reporting, they hold governments accountable for failure to ratify or to fully implement the provisions of the protocol.

Member countries can also demand for accountability of their peers on the status of implementation of the key provisions of the protocol through the African Peer Review Mechanism (APRM).

Please read more about CIPESA submissions on policy actions governments should take after ratifying the protocol. See also The Disability and ICT Accessibility Framework for Monitoring the Implementation of ICT Accessibility Laws and Policies in Africa.

Civil Society Statement on Kenya’s Telegram Shutdown

Statement |

As civil society organizations and stakeholders in the Information, Communication and Technology (ICT) sector committed to Digital Rights and Internet Freedom, we are deeply concerned about the Kenyan government’s recent decision to block access to the Telegram social media platform. 

According to an unverified letter circulating online from the Communications Authority of Kenya (CA) to service providers (Safaricom, Airtel, Telkom Kenya and Jamii Telecommunications) on 31 October 2024, the operators were required to “use all available mechanisms to suspend the operation of Telegram Inc in the country”.  The suspension was ordered to prevent cheating during the national examinations period on weekdays until 22nd November 2024.  Moreover, the ongoing internet disruption has been confirmed by web connectivity tests from OONI and Netblocks, as well as independent tests by Tatua

Internet disruptions like these undermine fundamental human rights and freedoms outlined in the International Bill of Rights to which the Kenyan government is a party and the Kenyan Constitution. Likewise, they disrupt economic activity and weaken democratic values by limiting the rights to Access to Information and Freedom of Expression, Assembly and Association.

This action also goes against the principles outlined in the Global Digital Compact (GDC), which emphasizes the importance of a universal, open, and secure internet. The GDC, part of the commitments that governments endorsed in the Pact of the Future, discourages internet shutdowns, noting their harmful impact on human rights, democracy, and economic growth, and calls for transparent and accountable solutions to address issues in the digital space. At a time when global standards are pushing for universal, secure, and open internet access, national policies must align with these principles rather than undermine them.

Kenya’s commitment to internet freedom appears to be on a worrying downward trend. We note with concern that there was an internet disruption on 25 June, less than 6 months ago, during the protests against the Finance Bill, 2024. A similar blocking of the Telegram App was implemented in November 2023. Such repeated actions not only curtail rights but also erode public trust in digital governance.

While we recognize the importance of maintaining exam integrity, we urge the Kenyan government to explore alternative, lawful and rights-respecting measures to tackle this issue. Instead of blocking the application or disrupting the internet, authorities are encouraged to pursue criminals who breach confidential examination documents and seal loopholes in examination processes. Such alternative actions to tackle this issue can be explored through multi-stakeholder consultations ensuring that they are human rights-respecting. Disrupting the internet or blocking social media access as in this case goes against the three-part test under international human rights law of legality, legitimacy, necessity and proportionality. A stable, secure and accessible internet should remain a priority, especially given its critical role in supporting the digital economy, education, livelihoods, and civic engagement.

We call on Kenyan authorities and the CA in particular, to immediately retract the letter to service providers, and for service providers to restore access to Telegram and commit to upholding digital rights and internet freedom. We also urge policymakers to consult civil society and other key stakeholders to develop sustainable, rights-based strategies to address digital governance challenges without resorting to internet disruptions. 

Endorsed on November 9, 2024 by:

Afia-Amani Grands-Lacs

African Internet Rights Alliance (AIRA)

Africa Media and Information Technology Initiative (AfriMITI)

Afrika Youth Movement

Article 19 East Africa

Bloggers Association of Kenya (BAKE)

Brain Builders Youth Development Initiative

Centre for Artificial Intelligence Ethics and Governance in Africa (CAIEGA)

Centre for Information Technology and Development (CITAD)

Center for the Study of Organized Hate (CSOH)

Collaboration on International ICT Policy for East and Southern Africa (CIPESA)

Collaborative for Peace

Consortium of Ethiopian Human Rights Organizations (CEHRO-Ethiopia)

FactCheck Africa

Gonline Africa

Human Rights Journalists Network Nigeria

Impact Foundation For Youths Development

Internet Without Borders

Internet Society Kenya Chapter

KICTANet

Kijiji Yeetu

Media Rights Agenda (MRA)

Paradigm Initiative (PIN)

Roots Africa Inc.

Tech & Media Convergency (TMC)

The Internet Governance Tanzania Working Group (IGTWG)

Tribeless Youth (TY)

VANGUARD PRESS BOARD UDUS

Women of Uganda Network (WOUGNET)

West African Digital Rights Defenders Coalition

The SaferNet Initiative

This article was first published by KICTANET on November 09, 2024.

Fostering Responsible Business Conduct in Uganda’s Digital Age

By Patricia Ainembabazi |

The sixth edition of the Business and Human Rights Symposium in Uganda marked an essential step in Uganda’s journey to foster responsible and rights-respecting business conduct. Hosted on November 4-5, 2024, the symposium brought together over 200 participants from government, the private sector, academia, and civil society. It offered a platform to reflect on Uganda’s advancements in implementing its National Action Plan on Business and Human Rights and to consider newer frameworks such as the Corporate Sustainability Due Diligence Directive (CSDDD).

As part of the two-day proceedings, the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) hosted a panel discussion on the interplay between digital innovation and the protection of human rights, highlighting both successes and challenges in Uganda’s tech ecosystem. The panel discussed the United Nations (UN) Guiding Principles on Business and Human Rights and how they align with the technology sector.

Source: Business for Social Responsibility  

Highlighting Uganda’s growing technology sector, including increased mobile and internet penetration as well as digitalisation of private and public services, the session also spotlighted pressing concerns, such as internet disruptions, labour rights violations, gender discrimination, and data protection and privacy, which continue to challenge human rights protections in the country’s growing digital economy.

Joel Basoga, Head of Technology Practice at H&G Advocates, stated that ​​it was “essential” for businesses in Uganda to embed respect for human rights as a core performance indicator guided by the UN Guiding Principles on Business and Human Rights. He added that for a tech-driven business landscape, legal frameworks surrounding digital rights need to be prioritised.

According to Patricia Ainembabazi, a Project Officer at CIPESA, there was limited understanding of business and human rights in the technology sector. Platforms such as the symposium were crucial in building a thematic understanding of digital rights. 

In 2021, Uganda became the first African country to finalise a National Action Plan on Business and Human Rights (NAPBHR), based on the United Nations Guiding Principles on Business and Human Rights. The plan strengthens the government’s duty to protect human rights, enhances the corporate responsibility to respect human rights, and ensures access to remedies for victims of human rights violations and abuses resulting from non-compliance by business entities.

In October 2024, CIPESA joined the first meeting of the Multi-Sectoral Technical Committee on Business and Human Rights, which supports the Uganda labour ministry’s role of coordinating the National Action Plan and provides technical guidance on all business and human rights interventions. At that meeting, CIPESA made the case for mainstreaming digital rights in the implementation of the action plan and also urged stakeholders to leverage innovative technologies to improve the outcomes of the action plan.

Similar to other countries in Africa, Uganda’s plan does not provide for digital rights protection, yet digital technologies have become central not only to how many businesses operate, but also to how individuals learn, work, socialise, and participate in community affairs. This increased digitalisation has had an impact on the ability of businesses to respect their human rights obligations.

Objectives of Uganda’s National Action Plan on Business and Human Rights
1. To strengthen institutional capacity, operations and coordination efforts of state and non-state actors for the protection and promotion of human rights in businesses;  
2. To promote human rights compliance and accountability by business actors;  
3. To promote social inclusion and rights of the vulnerable and marginalised individuals and groups in business operations;  
4. To promote meaningful and effective participation and respect for consent by relevant stakeholders in business operations; and  
5. To enhance access to remedy to victims of business-related human rights abuses and violations in business operations.

Speakers urged for increased cross-sector collaboration among stakeholders to align national frameworks more closely with the UN Guiding Principles. Opportunities for intervention include a push for robust data protection and privacy protections by the private sector; affordability of the internet and related technologies to ensure access to digital spaces; and raising awareness on digital rights roles and responsibilities for consumers and business owners. The symposium called upon stakeholders such as telecommunication companies, Internet Service Providers (ISP), financial institutions, innovators, and online platform operators to harmonise business goals with digital rights principles.

As part of the implementation of the NAPBHR, CIPESA is part of the newly launched Advancing Respect for Human Rights by Businesses in Uganda project led by Enabel and Uganda’s Ministry of Gender Labour and Social Development. The project is part of the European Union’s support towards the implementation of Uganda’s National Action Plan on Business and Human Rights and focuses on three thematic areas: labour rights in the agricultural sector, natural resource governance and land, and digital rights and internet governance. The project will work with six civil society organisations to drive advocacy, dialogue, and actions that strengthen Uganda’s Business and Human Rights agenda. Additionally, 50 businesses will receive support to implement human rights due diligence aligned with national and international standards.

Explorer le paysage complexe des droits numériques au Sahel : Parole aux défenseurs

Par Simone Toussi |

Les pays de la région sahélienne, tels que le Burkina Faso, le Mali et le Niger, présentent un environnement périlleux pour les défenseurs des droits humains, au moment où des régimes militaires s’enlisent au pouvoir. L’espace numérique, autrefois perçu comme un symbole de liberté d’expression et d’accès à une information plurielle, est progressivement assiégé, les droits à la vie privée, à la liberté d’expression et à l’accès et au partage d’informations y étant de plus en plus restreints.

Si ces pays font face à des problématiques numériques communes à d’autres pays francophones d’Afrique – interruptions d’Internet, surveillance étatique, censure en ligne et instrumentalisation des lois sur la cybersécurité et la désinformation –, le renversement des gouvernements civils par l’armée y a aggravé le niveau d’autoritarisme.

Lors du Forum sur la liberté de l’Internet en Afrique – organisé par la Collaboration sur les Politiques Internationales des TIC pour l’Afrique de l’Est et Australe (CIPESA) et AfricTivistes en septembre 2024 à Dakar, Sénégal – des experts se sont réunis pour discuter des défis croissants et des opportunités en matière de droits numériques dans la région. Le panel a élucidé la position précaire des défenseurs des droits humains et le rôle ambivalent des technologies numériques, qui exacerbent autant qu’elles offrent des solutions à ces défis.

Dans le cadre des efforts de CIPESA pour lutter contre les troubles de l’information en Afrique subsaharienne et équiper les acteurs au plaidoyer pour de lois numériques plus justes, le panel a abordé des questions critiques relatives aux droits numériques ainsi que des problématiques sociales pressantes comme l’inégalité de genre, les conflits armés et la détérioration de la liberté de la presse, tout en examinant le cadre réglementaire émergent y afférent.

Les défenseurs des droits humains au Sahel, notamment les activistes pour les droits des femmes et les journalistes, rencontrent d’immenses difficultés en raison de l’instabilité politique, de la violence armée et des régimes autoritaires, qui imposent de sévères restrictions à la liberté de la presse, à la circulation de l’information et aux activités de la société civile.

Djibril Saidou, de International Media Support (IMS), a souligné que les défis des droits numériques au Sahel vont au-delà de la protection de la liberté d’expression. « Il s’agit de garantir l’accès à l’information sur des questions urgentes comme les droits des femmes et les conflits armés », a-t-il déclaré. Dans ces contextes difficiles, il a affirmé que les efforts d’intervention devraient se concentrer sur la résistance à la censure et le renforcement de la résilience des défenseurs des droits numériques et de la démocratie.

Chantal Nare, blogueuse féministe de Bloggueuses226 et activiste burkinabè, a partagé son expérience de militante pour les droits des femmes dans un environnement aussi fragile. Elle a évoqué la peur constante de représailles et de surveillance, qui entrave l’expression libre, même sur les plateformes numériques. Chantal a soulevé une question cruciale : « Comment les plateformes numériques comme WhatsApp ou les blogs peuvent-elles être utilisées pour protéger et autonomiser les femmes sans les exposer à davantage de risques face aux acteurs étatiques ou extrémistes ? »

Urbain Yameogo, du Centre d’Information et de Formation sur les Droits Humains en Afrique (CIFDHA), a cité l’abus des lois sur la cybercriminalité et le terrorisme pour restreindre la liberté d’expression. « La loi antiterroriste de 2015 au Burkina Faso permettait aux journalistes un certain accès à des informations sensibles liées au terrorisme. Cependant, les révisions du Code pénal en 2019 ont supprimé ces exemptions, exposant les journalistes à des poursuites pour des actes qu’ils exerçaient dans le cadre de leur travail, comme l’accès aux sites liés au terrorisme. Cette modification a créé une zone grise juridique qui rend les journalistes et les défenseurs des droits humains vulnérables à des persécutions. »

Les panélistes ont souligné que les journalistes de la région, rapportant sur des sujets sensibles comme le terrorisme et les violations des droits humains, sont de plus en plus poursuivis sous des lois sur la cybercriminalité, plutôt que sous les lois traditionnelles sur la presse, qui offraient historiquement plus de protection. Ce changement compromet les droits des journalistes à rapporter librement, car les lois sur la cybercriminalité, souvent mal définies, peuvent être interprétées de manière extensive pour réprimer un travail journalistique légitime.

Face au défi de défendre les droits numériques dans un climat de peur des représailles des régimes militaires, certains participants ont souligné la nécessité d’exercer une prudence extrême et d’adopter une approche conciliatrice dans leur travail. Cheikh Fall, de l’organisation régionale des droits humains AfricTivistes, a affirmé : « Parfois, il faut choisir entre la vie et la liberté. Dans les pays du Sahel sous régime militaire, les droits numériques sont éclipsés par le besoin immédiat de survie. Cette réalité souligne que la lutte pour les droits humains fondamentaux est indissociable du combat pour la liberté. »

Des propositions ont été faites pour créer des lois unifiées traitant à la fois des enjeux numériques et médiatiques. Cependant, étant donné les craintes que ces lois puissent renforcer la répression plutôt que protéger les libertés, un dialogue inclusif et des processus politiques participatifs ont été jugés cruciaux. Cela permettrait de garantir une meilleure protection non seulement pour les journalistes et les défenseurs, mais aussi pour les femmes et d’autres groupes vulnérables. À cet égard, Chantal Nare a appelé à une législation englobant les formes de répression physique et numérique.

Outre les réformes juridiques, les panélistes ont également insisté sur la nécessité d’une formation renforcée à la sécurité numérique et d’une collaboration accrue entre les acteurs locaux et internationaux.