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11Nov

Fostering Responsible Business Conduct in Uganda’s Digital Age

Author CIPESA Posted on

By Patricia Ainembabazi |

The sixth edition of the Business and Human Rights Symposium in Uganda marked an essential step in Uganda’s journey to foster responsible and rights-respecting business conduct. Hosted on November 4-5, 2024, the symposium brought together over 200 participants from government, the private sector, academia, and civil society. It offered a platform to reflect on Uganda’s advancements in implementing its National Action Plan on Business and Human Rights and to consider newer frameworks such as the Corporate Sustainability Due Diligence Directive (CSDDD).

As part of the two-day proceedings, the Collaboration on International ICT Policy for East and Southern Africa (CIPESA) hosted a panel discussion on the interplay between digital innovation and the protection of human rights, highlighting both successes and challenges in Uganda’s tech ecosystem. The panel discussed the United Nations (UN) Guiding Principles on Business and Human Rights and how they align with the technology sector.

Source: Business for Social Responsibility  

Highlighting Uganda’s growing technology sector, including increased mobile and internet penetration as well as digitalisation of private and public services, the session also spotlighted pressing concerns, such as internet disruptions, labour rights violations, gender discrimination, and data protection and privacy, which continue to challenge human rights protections in the country’s growing digital economy.

Joel Basoga, Head of Technology Practice at H&G Advocates, stated that ​​it was “essential” for businesses in Uganda to embed respect for human rights as a core performance indicator guided by the UN Guiding Principles on Business and Human Rights. He added that for a tech-driven business landscape, legal frameworks surrounding digital rights need to be prioritised.

According to Patricia Ainembabazi, a Project Officer at CIPESA, there was limited understanding of business and human rights in the technology sector. Platforms such as the symposium were crucial in building a thematic understanding of digital rights. 

In 2021, Uganda became the first African country to finalise a National Action Plan on Business and Human Rights (NAPBHR), based on the United Nations Guiding Principles on Business and Human Rights. The plan strengthens the government’s duty to protect human rights, enhances the corporate responsibility to respect human rights, and ensures access to remedies for victims of human rights violations and abuses resulting from non-compliance by business entities.

In October 2024, CIPESA joined the first meeting of the Multi-Sectoral Technical Committee on Business and Human Rights, which supports the Uganda labour ministry’s role of coordinating the National Action Plan and provides technical guidance on all business and human rights interventions. At that meeting, CIPESA made the case for mainstreaming digital rights in the implementation of the action plan and also urged stakeholders to leverage innovative technologies to improve the outcomes of the action plan.

Similar to other countries in Africa, Uganda’s plan does not provide for digital rights protection, yet digital technologies have become central not only to how many businesses operate, but also to how individuals learn, work, socialise, and participate in community affairs. This increased digitalisation has had an impact on the ability of businesses to respect their human rights obligations.

Objectives of Uganda’s National Action Plan on Business and Human Rights
1. To strengthen institutional capacity, operations and coordination efforts of state and non-state actors for the protection and promotion of human rights in businesses;  
2. To promote human rights compliance and accountability by business actors;  
3. To promote social inclusion and rights of the vulnerable and marginalised individuals and groups in business operations;  
4. To promote meaningful and effective participation and respect for consent by relevant stakeholders in business operations; and  
5. To enhance access to remedy to victims of business-related human rights abuses and violations in business operations.

Speakers urged for increased cross-sector collaboration among stakeholders to align national frameworks more closely with the UN Guiding Principles. Opportunities for intervention include a push for robust data protection and privacy protections by the private sector; affordability of the internet and related technologies to ensure access to digital spaces; and raising awareness on digital rights roles and responsibilities for consumers and business owners. The symposium called upon stakeholders such as telecommunication companies, Internet Service Providers (ISP), financial institutions, innovators, and online platform operators to harmonise business goals with digital rights principles.

As part of the implementation of the NAPBHR, CIPESA is part of the newly launched Advancing Respect for Human Rights by Businesses in Uganda project led by Enabel and Uganda’s Ministry of Gender Labour and Social Development. The project is part of the European Union’s support towards the implementation of Uganda’s National Action Plan on Business and Human Rights and focuses on three thematic areas: labour rights in the agricultural sector, natural resource governance and land, and digital rights and internet governance. The project will work with six civil society organisations to drive advocacy, dialogue, and actions that strengthen Uganda’s Business and Human Rights agenda. Additionally, 50 businesses will receive support to implement human rights due diligence aligned with national and international standards.

05Nov

ACHPR 81st Ordinary Session: CIPESA and Partners Host Dialogue on Advocacy Against Internet Shutdowns

Author CIPESA Posted on

By Patricia Ainembabzi |

At the 81st Ordinary Session of the African Commission on Human and Peoples’ Rights (ACHPR) held in Banjul on October 17-November 6, 2024, the Collaboration on International ICT Policy for East and Southern Africa (CIPESA), the International Center for Not-for-Profit Law (ICNL), and the Kenya Human Rights Commission (KHRC) hosted a side event centered on technology and electoral democracy in Africa. While drawing impetus from various experts, discussions delved into the impact of internet shutdowns on freedom of expression, access to information, business transactions, and exclusion of vulnerable communities across the African continent. This is despite the growing role of technology as an enabler of democratic participation and increased transparency and accountability.

In March 2024, the ACHPR adopted Resolution 580, urging African states to refrain from imposing internet shutdowns, particularly during electoral periods. Eight months on, the resolution is yet to gain traction. Over 100 shutdowns have been documented in Africa since 2019, reflecting a worrying escalation in digital rights abuses. The cumulative effect of these shutdowns includes suppression of political discourse, economic losses, and an erosion of public trust in government institutions, ultimately infringing on fundamental rights to free and fair participation in the digital age.

“37% of Africa’s population has experienced internet disruptions in recent years”, Florence Nakazibwe, ICNL.

Thobekile Matimbe of Paradigm Initiative, stated that national security as the rationale for internet shutdowns was disproportionate and Courts including at the Economic Community for West African States (ECOWAS) had rejected the security argument in favour of protecting digital rights. Acknowledging disinformation as a growing threat on the continent and one of the common themes in the national security justifications, Matimbe recommended targeted policies that balance free expression and countering disinformation alongside digital literacy programmes towards strengthening public trust and promoting access to information during electoral periods.

According to Grace Wangenchi from the  Independent Medico-Legal Unit (IMLU) internet shutdowns also have social impacts. Citing the example of heightened risks and isolations for victims of violence who rely on online resources for support, Wangechi called on interventions pushing back against shutdowns to be centred around the unique needs of vulnerable and marginalised communities.

Martin Mavenjina from the Kenya Human Rights Commission, added that documenting the social impact of internet shutdowns through case studies could support strategic litigation against shutdowns. He noted precedent set by the ECOWAS Court in cases from Togo, Guinea and Nigeria, Mavenjina called for advocacy efforts to ensure rulings “led to meaningful change”. 

Other avenues for pushing back against shutdowns put forward included the development of toolkits for civil society, that are anchored in ACHPR resolutions and continued research and documentation to inform engagements with policymakers, regulators, and internet service providers. Where opportunities were available, advocates were also called upon to inform consultations and calls for input by national task forces on elections.

Discussions also featured unpacking the newly developed toolkit to support the monitoring, documentation, and reporting on digital rights violations such as internet shutdowns by National Human Rights Institutes (NHRIs). The side-event builds on CIPESA and partners’ efforts to prioritise and spotlight digital rights issues as part of ACHPRs proceedings.

29Oct

Confronting the Toll of Online Work on Women in Africa

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By Ashnah Kalemera |

From domestic work, ride hailing, content moderation, and delivery services, to sex work, technology has revolutionised employment and labour across the world. In Africa, according to a 2023 report by the World Bank, between 2016 and 2020, job postings on one of the largest digital labour platforms more than doubled. This demand on the continent is expected to grow over the coming years.

These new forms of labour and employment have generally advanced inclusion in the workforce and promoted economic empowerment. However, despite the existence of initiatives such as SheWorks! that are dedicated to engaging women in online work, the promise of new skills, flexibility and income, the potential of women’s participation in digital work has not been fully realised. For instance, in South Africa, the share of women in online work (52%) is growing but still less than in similar occupations in the workforce at large (61%). 

Documented barriers to African women’s participation in online work include the gender digital divide and uneven access to the internet and digital tools. Meanwhile, the wider challenges of digitalisation of work and labour, including the lack of social protections, job insecurity, unequal pay, unfair treatment, discrimination, bias, increased surveillance and lack of autonomy, are exacerbated for women.

In an effort to build narratives and movements on gender and labour online, the recently concluded Forum on Internet Freedom in Africa 2024 (FIFAfrica24) featured discussions on feminist futures of work that highlighted lived experiences and advocacy strategies.

Speaking at the Forum, Abigail Osiki, a Lecturer in the Department of Mercantile and Labour Law at the University of Western Cape, South Africa, stated that fair and decent work for women online not only encompasses security, fair wages and productivity, but also mental health. The mental health challenges of online employment opportunities for women were said to be compounded by stigmas about certain forms of labour – such as sex work being considered prostitution and virtual assistants being “just secretaries”.

“The worst part about working for OnlyFans for me is the toll it takes on my mental health. For a long time I kind of swallowed my emotions and didn’t care what anyone thought because I was making so much money, but then it got to a point where I felt like I was selling my soul. I would often break down to my younger brother that I feel like I sold my soul.” – an Interview with an OnlyFans Worker.

The “uneven power” within online employment was also pointed out. Highlighting the example of non-disclosure agreements (NDAs), speakers at FIFAfrica24 argued that such agreements perpetuated “master-servant relationships” and “forced labour”, leaving many women with no option but to work “from a point of desperation as opposed to choice”.

A former content moderator for a social media platform narrated her recruitment as a language translator, signing of an NDA, and only finding out the scope of her work upon exposure to graphic content. She recalled the mental health side effects of the job and the inability to disclose the nature of her work to healthcare professionals for “fear of going to jail for 20 years” as stipulated in the NDA. She added that she worked in a foreign country without a work permit for a year, isolated in a hotel for six months and without leave days. Whereas she and colleagues were able to unionise, they had no legal support. The unionisation initially led to salary increments but their employment contracts were later terminated without benefits.

For African women in the informal sector, the situation was said to be even more dire. As part of her address in the opening ceremony, Catherine M’seteka of the International Domestic Workers Federation (IDWF) argued that limited access to information and digital illiteracy had made it harder for domestic workers to mobilise or report common violations such as forced labour, exploitation and sexual harassment.

According to Siasa Place’s Angela Chukunzira, digitalisation also had an impact on non-tech based labour. She cited the example of online reviews in the hospitality sector and their impact on the rights of housekeeping workers – who are usually women.

“Marginalised workers are invisible in policy making,” said M’Seteka as she called for more platforms  – both formal and informal – for multi-stakeholder engagement and advocacy on the digital economy.

M’Seteka’s and others’ calls echo recommendations in a policy brief on Labour and Digital Rights in Africa, which emphasised the need to strengthen legal recognition of workers online to ensure their safety and welfare alongside efforts to foster innovation and economic growth that overcome inequalities, bias and discrimination.

In visioning a future of work from a feminist perspective, Osiki stated that advocacy and policy interventions must consider women in the digital workforce as heterogeneous – of different cultures, contexts and involved in different types of work. That way, regulation of uneven power relations and efforts in collective bargaining would articulate varied interests to avoid exploitation. Priorities put forward for collective bargaining were equal pay, contract transparency, protection against harassment and exploitation, alongside career mobility and progression as well as health and safety. “All these [interests] vary for freelancers, domestic workers, location-based service providers and content moderators,” said Osiki.

African states were urged not to politicise technology-based jobs as a solution to the continent’s unemployment and poverty crisis. Rather, they should negotiate partnerships and equitable regulation with a view of increasing tax revenue to enable provision of social and welfare protections for citizens.

For the wider community – users, activists, media, the legal fraternity and civil society organisations – there were calls for solidarity such as in strategic litigation and establishing communities of care to support women in digital workspaces. This, together with efforts to promote cultural and language sensitivity for some forms of employment would go a long way in overcoming derogatory and biased narratives in society.

21Oct

Civil Society Trained on Digital Rights Advocacy for Persons with Disabilities

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By CIPESA Staff |

Despite the recent exponential growth and penetration of inclusive digital technologies in Africa, persons with disabilities have remained disproportionately hindered from enjoying the benefits that come with these technological advancements as they are often excluded from the design, implementation processes, and discussions about the said technologies. As a result, the technology has remained largely inaccessible due to the prohibitive associated costs and unusable because of low levels of digital literacy among persons with disabilities. Additionally, many technologies were not designed with input from persons with disabilities regarding their user needs.

While governments, both at the national and international levels, have made great strides in legislating against the discrimination of persons with disabilities, the vast majority of the laws remain unimplemented. For example, it has taken at least six years for the African Union’s Protocol to the African Charter on Human and Peoples’ Rights relating to the Rights of Persons with Disabilities in Africa to come into force after its 15th ratification by the Republic of Congo in May 2024. The other 14 member states that have ratified the Disability Protocol are Angola, Burundi, Cameroon, Kenya, Mali, Malawi, Mozambique, Namibia, Nigeria, Niger, Rwanda, South Africa, the Sahrawi Arab Democratic Republic, and Uganda.

At the national level, in most countries, there have been only superficial efforts to guarantee that the rights of persons with disabilities to access technology are respected both in the laws and in practice. Efforts to galvanise the demand for digital rights for persons with disabilities have remained few and far between, despite some noticeable increases in the number and capacity of disability rights actors to advocate for the digital rights of persons with disabilities. The growth in capacity has also been hampered by limited direct funding for Organisations of Persons with Disabilities (OPDs), thereby undermining their ability to develop and engage in strategic advocacy, including setting the disability rights agenda.

In addition, crucial interventions at the forefront of digital inclusion remain mostly disjointed, with different players operating in silos to promote the inclusion of women, persons with disabilities, and other vulnerable and marginalised groups. This undermines the cohesion and the impact these efforts would have if they were harmonised.

It was against this background that the Collaboration on International Policy for East and Southern Africa (CIPESA), in partnership with the Center for International Private Enterprise (CIPE), Thomson Reuters Foundation (TRF), and the African Center for Media Excellence (ACME) convened a one-day capacity-building workshop in Dakar, Senegal, for disability rights organisations and other digital rights advocates. The workshop equipped participants with the skills, knowledge, and tools necessary to advance digital rights for persons with disabilities.

The training was part of CIPESA’s ongoing work on digital inclusion particularly for persons with disabilities and was organised as a pre-event at the 11th edition of CIPESA’s annual Forum on Internet Freedom in Africa (FIFAfrica) that took place on September 24-27, 2024. The 21 workshop participants were drawn from Ethiopia, Ghana, the Ivory Coast, Kenya, Senegal, Uganda, and Zimbabwe and included lawyers, academics, journalists, OPDs, media, regulators, civil society organisations, and development partners – all with varying levels of experience working on disability rights.

Paul Kimumwe from CIPESA noted in his remarks that the biggest challenge to advancing digital rights for persons with disabilities has been the inability of advocates to understand and appreciate the intersectionality between disability, technology, and human rights. He added that there is a great focus on the business side especially the “bottom line” by technology developers rather than the needs of the user and how the technology which has become widely available, affects the ability of persons with disabilities to enjoy their fundamental human rights, including the right to education, health, and movement.

Lynnet Onyango from the TRF noted in her presentation that while many African countries have passed progressive laws and policies providing for the rights of access to digital technologies, many of these provisions remain unimplemented, affecting the ability of persons with disabilities to enjoy their fundamental human rights. According to Onyango, the failure to compel broadcasters to provide closed captions and sign language interpretation on their programming denies persons with disabilities access to news and information.

For many participants, the training offered an opportunity to learn and network with disability rights actors from across the continent and build synergies.

“It was interesting to learn that beyond the geographical differences in Africa, disability issues tend to be similar. However, with the influence of culture and technological advances, each country has to address disability challenges in a contextualised manner by localising and customising initiatives to reflect the lived experiences of persons with disabilities.” – Nicodemus Nyakundi, Digital Accessibility Program Officer, Kenya ICT Action Network (KICTANet).

For Dr. Abdul Busuulwa, a disability rights activist and Lecturer in the Department of Community and Disability Studies at Kyambogo University, Uganda, affordability and digital illiteracy remain a big challenge. Dr. Busuulwa noted that many accessible gadgets and assistive technologies are very expensive and the majority of persons with disabilities cannot afford them. In addition, while several open-source software applications provide some assistive technological support, this is not known to many people with disabilities.

In his presentation on engaging with media, Apolo Kakaire from ACME emphasised that, given the central role that the media (both mainstream and online) play in shaping public perceptions and information dissemination, it is crucial that disability rights organisations and activists develop strong and long-term working relationships with newsrooms and individual journalists, including building their capacity on disability rights coverage.

In her opening remarks, Morgan Frost, the Senior Manager of Global Programs at CIPE, highlighted the importance of multi-stakeholder efforts that empower persons with disabilities in the digital age. Frost also underscored that events such as the training workshop serve as a foundation for civil society, the local private sector, and media organisations working on digital inclusion efforts to share lessons learned and develop advocacy strategies that advance more accessible digital spaces.

27Sep

2024 State of Internet Freedom in Africa Report Unveils the Promises and Challenges of Technology in African Elections

Author CIPESA Posted on

By FIFAfrica |

The Collaboration on International ICT Policy has launched the 11th edition of the State of Internet Freedom in Africa report. This year, the report examines the interplay between technology and elections in Africa during the so-called Year of Democracy, when at least 20 African countries were scheduled to go to the polls.

While highlighting the growing influence of technology in elections, the study documents that much of the deployment has been characterised by risks and pitfalls where the majority of authoritarian governments have selectively deployed technology to entrench their power.

The increase in Internet and mobile phone penetration rates in recent years and the adoption of technology in electoral processes such as the use of biometric voter registration and verification applications by different governments,  raised a the promise of better electoral outcomes due to the anticipated increased transparency, efficiency and affordance that technology would lend to the electoral processes, especially in 2024. However, in reality, many countries have failed to fully realise these benefits.

The study, conducted across several countries in Africa included interviews with experts in digital rights, electoral democracy, and technology. It was complimented with g literature reviews, legal and policy analysis resulting in a broad perspective on the intersection of technology and elections in Africa. Key Findings from the report including the following:

  • Democratic Governance is Under Siege: There is a significant decline in the state of democratic governance in Africa, with growing authoritarianism, coups, hereditary presidencies, weakened oversight institutions, political instability, and restricted political competition. The persistent failure to address corruption, social divisions, and economic inequality continues to undermine electoral integrity and public trust. In these contexts, political elites manipulate elections and exploit historical tensions and unresolved economic grievances to maintain power, thus eroding public trust in the democratic foundations necessary for fair and fair elections.
  • Intensification of Digital Authoritarianism: Digital authoritarianism is a growing concern in Africa as governments continue to deploy a combination of tools and tactics of repression, such as internet shutdowns, censorship of news outlets, targeted surveillance, and regressive laws to limit civic participation and suppress dissent. These practices have a significant social and economicimpacts resulting in  an environment where technology and democratic processes can be exploited to undermine democracy rather than strengthen it.
  • The Persistent Digital Divide is Deepening Political Inequalities and Exclusion: Africa’s digital divide remains a significant barrier to inclusive political participation, with rural, underserved communities and marginalised groups disproportionately affected. High internet usage costs, expensive digital devices, inadequate digital infrastructure, and low digital literacy compound political inequalities, thus limiting citizens’ ability to engage in political discourse and access critical electoral information. In the year of elections, such a disconnect is profound.
  • The Rise of AI-Enabled Disinformation Narratives: The study underscores the growing threat of misinformation and disinformation, particularly AI-generated content, in shaping electoral outcomes. AI tools were used in countries such as Rwanda and South Africa Rwanda to create deep fakes and synthetic media, manipulating public perception. Social media platforms have been slow to address this issue, and where they have, the approaches have not been uniform across countries. Disinformation campaigns can make it difficult for voters to access credible information, stifle democratic participation online, and erode citizens’ trust in democratic processes.
  • Progress and Innovation in the Use of Technology during Elections: The study has established the progress in the adoption of technologies in Ghana, Namibia, and South Africa for voter registration, results tallying and transmission, voter education, and engagement. Despite challenges in deployment, these technologies have the potential to improve electoral transparency, efficiency, and accountability. Also notable were the various initiatives to combat disinformation, build solidarity for good governance, and increase access to election information.  

The study concludes that the continent is at a crossroads as the use of technology in Africa’s 2024 elections presents both promises and pitfalls. On the one hand, technology has the potential to improve electoral transparency, promote citizen engagement, and ensure credible elections. On the other hand, the misuse of digital tools by authoritarian regimes, combined with the digital divide, the rise of disinformation, and declining constitutional governance risks undermining the democratic process. Governments, election management bodies, and civil society must work collaboratively to safeguard digital rights, promote digital inclusion, and build robust frameworks for the ethical use of technology in elections.

Secondly, while technology played a central role in the 2024 elections in several countries, one of the highlights has been the use of AI in ways that illuminate both its promises and dangers for electoral integrity and democracy. Clearly, few African countries have adopted the use of AI in elections, and this holds true for various election stakeholders, such as election observers, political parties, candidates, and Election Management Bodies (EMBs). Nonetheless, in the few countries studied where AI was adopted, some positive results could be discerned. Still, even in those countries where elements of AI were adopted, they were small-scale and did not fully exploit the promise that AI holds for enhancing the efficiency and transparency of elections.

Five Key Recommendations Emerged from the Report:

  1. Strengthen protection for digital rights: Countries should adopt progressive legal and policy frameworks that safeguard digital rights, protect privacy, entrench transparency and accountability in the technology sector, and govern the use of technologies, including artificial intelligence, in elections.
  2. Demand accountability: Civil society organisations, the tech community, media, and academia should leverage their watchdog role to document digital rights abuses, educate and raise awareness on the importance of internet freedoms, data privacy, AI governance, and their role in elections, in order to enable them to demand accountability from platforms and governments.
  3. Address the digital divide: The study proposes wide investments to expand internet access, especially in marginalised and underserved areas, together with measures to reduce the cost of access, the promotion of digital literacy, and building resilient digital infrastructure.
  4. Combat disinformation: Joint efforts bringing together social media platforms, election bodies, fact-checkers, civil society, academia, and media should be encouraged in efforts to combat disinformation. 
  5. Innovate election tech: Election management bodies should adopt transparent processes in the design, development, and deployment of election technologies, including disclosing independent audit and impact assessment reports, facilitating election observation, and independent monitoring of election technologies to promote and maintain public trust.

Find the report here.

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