civic technology

African-Civic-Tech-and-COVID-19-Five-Emerging-Trends

By Melissa Zisengwe | Africa has a growing civic tech community that focuses on issues such as accountability and transparency, data journalism, citizen participation, and public services monitoring. Since the outbreak of COVID-19, various technologies have been deployed by citizens, civil society organisation, start-ups, private companies, universities and governments to aid the fight against COVID-19.  […] Read more

By Neema Iyer| Last week, we asked “What is Service Design?” and answered our question with “Service design is the process of taking a service and better tailoring it to the needs and wants of the end user, whether that’s a client, customer or in the case of civic service design, the citizen. It could be […] Read more

By Ashnah Kalemera | Sandra Kitenge, a student of Mbezi High School, is determined to bridge the gender gap in technology in Tanzania. Having benefited from the Apps and Girls programme that empowers girls with computer literacy and coding-for-change skills, she sought avenues through which she could contribute to amplifying grassroots voices as part of […] Read more

By Ashnah Kalemera | As access to information and communication technologies (ICT) has continued to grow across Africa, so have technology-based initiatives that enable social accountability and the participation of citizens in promoting transparency and accountability in government operations. In Kenya, Tanzania and Uganda, there is a growing number of government portals for public sector […] Read more