Executive Director, Localization Lab
Dragana Kaurin is a human rights researcher, and founder of The Localization Lab, an organization that facilitates localization and user feedback between developers and end users. Before starting Localization Lab she worked in Internet Freedom tech at the Open Technology Institute, and as a data analyst at Ushahidi. She advocates for equal access to information, diversity and representation online, and increased local content on the Internet.
She believes that making civic tech truly available for everyone requires designing with end users and not for them. Before entering the Human Rights Program at Columbia University, where she did research on civic tech and refugee rights, she worked in Crisis Information Management and Communication For Development (C4D) at the UN and UNICEF.
She is a research fellow at the Berkman Klein Center at Harvard University, where her research is centered around developing a collaborative user framework for local partners to be able to provide usability and technical feedback directly to developers of public interest technologies, such as circumvention tools, and digital security and privacy tools, to better identify unmet user needs and develop the norm of developing this technology with your end user, and not just for them.